Grand Voyage Hotel

Hotels
8.7 (1003 reviews)
Kurmangazy Street 93/1 , Almaty , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly staff
Cons:
Noisy room due to machinery
Limited breakfast options

Categories

Cleanliness
8.76
Room cleaning was consistently praised but one complaint about noise from machinery may affect perception.
Service
9.23
Positive remarks about staff hospitality and prompt service across multiple reviews.
Location
9.27
Multiple reviews highlight the superb location as a significant advantage.
Room Quality
8.22
Rooms are reported as clean but mixed reviews on noise disturbances may lower the score.
Amenities
8.75
Basic amenities were available, but some complaints about breakfast options affect satisfaction.
Value for Money
8.71
Good feedback on price versus quality indicates satisfactory value.
Food and Beverage
7.76
Breakfast choices received mixed feedback; some enjoyed while others found it poor.
Overall Experience
8.93
Overall, guests had a positive experience with various compliments on location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:57

Property Description

Luxurious Accommodations
Indulge in comfort at Grand Voyage Hotel with air-conditioned rooms featuring flat-screen TVs and modern bathrooms with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of free WiFi, parking, and a 24-hour front desk, along with daily maid service and the option for in-room dining.

Explore and Relax
Take advantage of the tour desk to discover Almaty, while meeting facilities and laundry services cater to both leisure and business travelers.

For an unforgettable stay in Almaty, book your room at Grand Voyage Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1003 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
I
Ioannis • solo_traveller • gr
7
2026-06-06 • via Nuitee
Рустам • couple • kg
10
2026-06-06 • via Nuitee
V
Vassiliy • solo_traveller • kz
10
Pros:

Приятный и доброжелательный персонал, отличное обслуживание, разнообразные и очень вкусные завтраки!

2026-06-01 • via Nuitee
R
Renish • couple • in
7
2026-05-31 • via Nuitee
Ирина • solo_traveller • uz
10
Pros:

Удобное расположение отеля. Хорошая инфраструктура. Рядом кафе, напротив большая социальная аптека. Номер просторный, чистый. Постель и полотенца чистые. Важно отметить, что очень хорошо идет подача горячей воды. До этого неоднократно останавливалась в другом отеле в центре города- была проблема с горячей водой. Но персонал уверял, что эта проблема во всех отелях. Здесь такого нет.

2026-05-30 • via Nuitee
S
Sailesh • solo_traveller • in
9
Pros:

Excellent location nicely maintained.

Cons:

Coffee not ok

2026-05-29 • via Nuitee
A
Alexandr • solo_traveller • kz
7
Pros:

Хорошее расположение, чисто

Cons:

Завтраки, сколько раз останавливался там но увы, завтраки «печальные»… очень скудно… 3 груши и 3 яблока на столе… 3 дня и каждый день одно и тоже… очень скудно и не вкусно… в последнее утро вся колбаса с запахом… при том что много иностранцев в отеле, неужели нельзя организовать нормальные завтраки, я понимаю что на всём экономят, но не так же! Думаю что больше я там останавливаться не буду.

2026-05-29 • via Nuitee
V
Venugopal • solo_traveller • ae
10
2026-05-27 • via Nuitee
R
Rustam • solo_traveller • ru
10
Хороший отель 👍
Pros:

Так, теперь, наверное, все отличные комментарии будут от меня, так как я часто приезжаю в Алматы и бронирую Гранд Вояж по возможности!

2026-05-26 • via Nuitee
R
Rashid • solo_traveller • kz
9
Cons:

Nothing

2026-05-25 • via Nuitee
M
Meshal • solo_traveller • sa
10
2026-05-25 • via Nuitee
M
Mohammed Saleem • family_with_children • sa
8
Pros:

It is in a good location. The rooms were clean and neat.

Cons:

The breakfast was not very well. Did not enjoy it much.

2026-05-24 • via Nuitee
I
Irina • solo_traveller • de
10
Pros:

Sehr freundliches Personal.
Das Bett war supper.
Sehr sauberes Zimmer.
Zum Frühstück "Leif Musik" auf den ersten Blick war der Musiker wie in echt.

Cons:

Abends fehlte uns das Zimmer Services, kann man keine Getränke bestellen (Alkohol).

2026-05-23 • via Nuitee
M
Maria.firefly • family_with_children • ru
10
Pros:

Прекрасный отель, номер достался с видом на горы вдалеке, в номере чисто,матрас и подушки очень удобные, в номере есть мини холодильник, завтраки вкусные, но приходить лучше пораньше - омлет, епши, блины, сырники, овощи, сыр, колбаса итд, из напитков соки вода, кофе чай, персонал вежливый, прекрасный отель! Выбирайте, не пожалеете)

Cons:

Нет такого

2026-05-23 • via Nuitee
A
Ainur • family_with_children • kz
10
Pros:

Очень уютный, чистый отель. Неплохой завтрак. Месторасположение замечательное

2026-05-22 • via Nuitee
Нуржан РК • solo_traveller • kz
9
2026-05-21 • via Nuitee
T
Tao • solo_traveller • cn
9
好
2026-05-19 • via Nuitee
Z
Zainudin • extended_group • kg
10
2026-05-19 • via Nuitee
R
Rustam • solo_traveller • ru
10
I recommend that hotel!
2026-05-19 • via Nuitee
B
B • couple • kg
9
Pros:

We got a room on the 8th floor. It is clean and very comfortable. Sometimes, we hear the neighbours entering or leaving. Other that that it was great.

Suggestions for improvement
The breakfast starts on weekends at 8 AM and weekdays at 7 AM. We would recommend serving breakfast from 6:30 AM onwards for early risers.

2026-05-18 • via Nuitee