Grand Voyage Hotel

Hotels
8.7 (963 reviews)
Kurmangazy Street 93/1 , Almaty , kz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Friendly staff
Cons:
Noisy room due to machinery
Limited breakfast options

Categories

Cleanliness
8.76
Room cleaning was consistently praised but one complaint about noise from machinery may affect perception.
Service
9.23
Positive remarks about staff hospitality and prompt service across multiple reviews.
Location
9.27
Multiple reviews highlight the superb location as a significant advantage.
Room Quality
8.22
Rooms are reported as clean but mixed reviews on noise disturbances may lower the score.
Amenities
8.75
Basic amenities were available, but some complaints about breakfast options affect satisfaction.
Value for Money
8.71
Good feedback on price versus quality indicates satisfactory value.
Food and Beverage
7.76
Breakfast choices received mixed feedback; some enjoyed while others found it poor.
Overall Experience
8.93
Overall, guests had a positive experience with various compliments on location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:57

Property Description

Luxurious Accommodations
Indulge in comfort at Grand Voyage Hotel with air-conditioned rooms featuring flat-screen TVs and modern bathrooms with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of free WiFi, parking, and a 24-hour front desk, along with daily maid service and the option for in-room dining.

Explore and Relax
Take advantage of the tour desk to discover Almaty, while meeting facilities and laundry services cater to both leisure and business travelers.

For an unforgettable stay in Almaty, book your room at Grand Voyage Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People no matter the age stay for KZT 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 963 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
K
Kemal couple kz
10
2026-04-25 via Nuitee
Юлия family_with_children kz
9
2026-04-25 via Nuitee
A
Aurelija solo_traveller lt
9
2026-04-25 via Nuitee
Ирина couple kz
10
2026-04-25 via Nuitee
Özkan solo_traveller tr
10
2026-04-25 via Nuitee
Y
YU family_with_children kz
8
2026-04-23 via Nuitee
A
Attilio solo_traveller it
9
Ottimo.
Pros:

Ottimo. Personale gentile e disponibile e parla inglese. Letto comodo. Wi-fi OK. Non centrale ma con yandex si va ovunque con 1-2 EUR. Fermata metropolitana a 10 min a piedi. Molti ristoranti e caffè in zona.

Cons:

Colazione OK ma migliorabile.

2026-04-22 via Nuitee
H
haoyu couple cn
10
2026-04-22 via Nuitee
Даурен Еркасов solo_traveller kz
10
2026-04-21 via Nuitee
Канат family_with_children kz
10
Pros:

Завтрак превосходный

2026-04-20 via Nuitee
I
Igor solo_traveller ru
9
Замечательный отель с прекрасным месторасположением, персоналом, номерами и стоимостью.
Pros:

Расположение, оперативность решения вопросов.

2026-04-20 via Nuitee
E
Eldor extended_group uz
8
2026-04-20 via Nuitee
E
Erlan couple kz
10
Супер Локация, супер завтраки
Pros:

Локация, супер завтраки

Cons:

Нет такого

2026-04-19 via Nuitee
M
Mariya solo_traveller kz
8
Pros:

Good location. Nice lobby.

Cons:

Reception not helpful. Dirty fridge in the room. Description of rooms at Booking.com doesn't match the actual room set up.

2026-04-17 via Nuitee
I
Ilona extended_group lt
10
Pros:

Comfortable room, good location of the hotel

Cons:

-

2026-04-17 via Nuitee
D
Dmytro couple ua
7
2026-04-17 via Nuitee
Алихан solo_traveller kz
10
2026-04-16 via Nuitee
S
Slaven solo_traveller hr
10
Pros:

Vrlo uslužno osoblje, spremno ispuniti svaki moj zahtjev. Čistoća je bila besprijekorna, posteljina se mijenjala svaki dan. Lokacija je vrlo dobra.

Cons:

Sve je bilo okay.

2026-04-15 via Nuitee
M
Michał extended_group pl
10
2026-04-15 via Nuitee
I
Ixanov solo_traveller kz
10
2026-04-14 via Nuitee