The Portpatrick Hotel by Compass Hospitality

Hotels
•
Compass Hospitality
7.7 (3263 reviews)
Heugh Road , Portpatrick , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable rooms
Friendly staff
Cons:
Slow service
Limited food options

Categories

Cleanliness
7.95
The hotel is noted to be clean and tidy, maintaining a good standard for a pleasant stay.
Service
7.45
While service was friendly, it was occasionally slow due to understaffing.
Location
8.95
The hotel boasts fantastic views and a great location, noted as a highlight by multiple reviews.
Room Quality
7.95
Rooms are described as comfortable and spacious, contributing positively to the overall experience.
Amenities
6.95
Lacked lunch menus and certain amenities that could enhance guest comfort, though overall comfort was noted.
Value for Money
7.45
General sentiment suggest value is reasonable but some guests raised concerns about added costs.
Food and Beverage
6.95
Food received mixed reviews; while generally good, some aspects like lunch options and meal service were critiqued.
Overall Experience
7.95
Guests enjoyed their stays and appreciated the overall charm of the hotel despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:56

Property Description

Stunning Views and Modern Comforts

The Portpatrick Hotel, perched on the edge of Galloway Cliffs, offers breathtaking views and modern amenities. The rooms feature private bathrooms, free Wi-Fi, and TVs, ensuring a comfortable stay. Guests can enjoy a freshly brewed cup of tea or coffee while admiring the scenic surroundings.

Delightful Dining and Entertainment

Indulge in a culinary experience at the hotel's elegant dining room, serving a blend of modern and traditional cuisine. Unwind in the cosy lounge bar, complete with a patio area for relaxation. Live entertainment adds a touch of excitement to some evenings, creating unforgettable memories.

Explore Nature and Heritage

Venture out to Logan Botanic Gardens or visit the majestic Culzean Castle for a day filled with exploration. The charming Portpatrick village below the hotel beckons for a leisurely stroll. Nature enthusiasts can also explore Loch Ryan and Glenluce Abbey, perfect for bird watching and fishing activities.

Book now for an unforgettable stay at Portpatrick Hotel!

Important information:

Please note the following Group and long stay Policies:
- Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking
- Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking
- This payment is nonrefundable and nontransferable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3263 reviews
Cleanliness: 7.95
Service: 7.45
Location: 8.95
Room Quality: 7.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.95
M
mich31 • Couples • Lindale, Lake District, Cumbria, England
10
Great return visit.
Pros:

This was our 4th visit after staying in November last we were a bit worried as we did not enjoy the food and the service was poor but we love the location of the hotel.

We always book the same room so our dog has access straight onto the grass on arrivial our room had been moved as the bed was broken, all the other rooms were taken so I asked if we could have an apartment as this is in the same location this was accommodated by the receptionist.
We had booked direct again so got the 2 course dinner bed and breakfast with parking.

The food was a huge improvement on our last visit nothing fancy but was really nice and the service staff were really good this time. We didn’t have much wait the same was at breakfast, if you like the continental option it is quite basic but we just have the hot options and the full English was lovely and tasted good quality.

The rooms do need a good clean we found a few things but to be fair for what we paid and how good the staff are I would not knock any points off for it

2026-03-21 • via Tripadvisor
J
jamie • couple • gb
2
2026-03-20 • via Nuitee
M
Margaret • solo_traveller • gb
2
Pros:

The view from the hotel
Reception staff were lovely people

Cons:

Hotel is tired and dated, 1st room allocated was freezing cold and smelled badly of dogs, i had to be moved to another room which then had no view, i paid for breakfast each morning which was not good either,so much so I only went down once.

2026-03-19 • via Nuitee
D
Dream11081202024 • Solo travel
4
What a disappointment!
Pros:

Hotel looks tired and dated, was given room number 2 initially which had a patio door leading outside with a great view of the harbour,paid extra for this, it does say the hotel is dog friendly but my room really smelled badly of dog and was freezing cold, receptionist was very helpful getting me another room on 1st floor with heating,but no view im afraid. Went to the bar for a coffee and drink, no coffee beans in machine! Paid for breakfast during stay, not great im afraid,again no fresh coffee, only sachets of instant coffee. Paid for 3 nights, decided to leave on morning of day 2,didnt bother about breakfast,just wanted away, really disappointing visit, always loved how this hotel looked from the harbour,what a let down.!

2026-03-18 • via Tripadvisor
J
James • family_with_children • gb
8
Clean tidy room. Very good staff. Excellent location
Pros:

Staff attitude and service levels

Cons:

Wall heater not working
Staff provided portable unit no real issue

2026-03-18 • via Nuitee
A
Adrian • solo_traveller • gb
8
Pros:

Location
Pleasant staff

Cons:

Breakfast was very average

2026-03-17 • via Nuitee
A
Andrew • couple • gb
10
Pros:

Love the location and character of hotel.

Cons:

Some aspects require updating and TLC.

2026-03-16 • via Nuitee
N
Noon • solo_traveller • gb
6
Pros:

The location was spot on, the staff were doing their best and where brilliant,the food was top notch room wasclean

Cons:

It's needs some money spending on it, new windows for a start and paint on the outside a freshen up and it's was a bit confusing working out the room heating and lights by the bed

2026-03-15 • via Nuitee
L
Laura • extended_group • gb
8
Good value for the price we paid- lovely and helpful staff - comfy bed - not a fan of buffet breakfast especially the do
Pros:

Staff,location,comfort

Cons:

A few housekeeping problems with our room - minor

2026-03-13 • via Nuitee
D
David • couple • gb
4
Our second visit here, but after the first one - hugely disappointing
Pros:

Location was spectacular, as was the view.
The bedroom (113) was spacious and contained all we needed.
Wallpaper in the dining room was beautiful,
Youthful staff did their best.

Cons:

Strong winds made the hotel cold. Hot water took ages to reach our bathroom. Windows were old and dirty. The vast dining room was austere; plasticky tables (no mats), the atmosphere of a motorway service cafe.
First bedroom offered had a faulty cistern from which water gushed non-stop, but there was no weekend maintenance cover to deal with it.
Breakfast was basic; with tea bags and coffee sachets and an urn of hot water the source of beverages.
Dinner was also basic and reminiscent of motorway cafe selections. Today's Special was the same as the previous day's, on the third day there was no special.
Choice of wines was extremely limited, most draught beers were off.
I appreciate that mid-March is the off-season, and the hotel was not busy, but our overall impression is one of neglect and penny-pinching.

2026-03-12 • via Nuitee
P
Pete bailey • extended_group • gb
10
Pros:

staff very welcoming

2026-03-06 • via Nuitee
M
Matthew • solo_traveller • gb
7
2026-03-05 • via Nuitee
M
Mclellan • solo_traveller • gb
5
Pros:

Views from the hotel were amazing

Cons:

Beds need to be replaced very uncomfortable mattress lumpy in parts. Woke up numerous times during the night with a spring digging into my side. We booked 2 rooms and my friends bed was no better than mine.

2026-03-04 • via Nuitee
A
Andy Jardine • couple • gb
8
2026-03-03 • via Nuitee
A
A658QBruthk • Family
6
PortPatrick Hotel update
Pros:

Following on from a previous review by JK. Now that we were able to address our concerns with the manager (she is lovely), we are satisfied that she will look into everything & sort issues out. The location is superb. The rooms and all areas were very clean.

2026-03-02 • via Tripadvisor
K
kinnaird • couple • gb
8
Pros:

Nice location lovely old hotel.

Cons:

The parking charge which i questioned and was let off. I understand they trying to increase revenue but whoever came up with this idea needs sacked.

2026-03-02 • via Nuitee
J
jimkU6645AX • Couples • Rossendale, Lancashire, England
6
The Portpatrick Hotel
Pros:

Location is fantastic. The room Fri and Sat was fine until the wind started the old sash windows were more like a sieve. The staff on Fri/Sat were brilliant, attentive couldn't do enough for you. Sunday, bar staff where the hell have they disappeared to again? They're not here now as I write this. Food wise again Fri and Sat great Sunday evening meal hardly edible. The views however are spectacular.

2026-03-01 • via Tripadvisor
D
Debbie • couple • gb
4
Pros:

The view from the hotel was beautiful. Our room overlooked the harbour and the sea. Location was great. The breakfast was really good.

Cons:

The room had cobwebs all over the ceiling. The heater was falling off the wall and the window did not shut properly that ment there was a draft and alot of noise from the wind so we never slept well.

2026-03-01 • via Nuitee
M
moira • solo_traveller • gb
8
2026-03-01 • via Nuitee
D
david • couple • gb
8
Overall a good stay and we will return
Pros:

We had a downstairs room with a view overlooking the harbour and sea. The staff went above and beyond as the heating system had broken down and they had to move dinner service into the lounge area which was much smaller than the dining room. The breakfast was good and cooked to order with adequate choice of hot food and cereals and fruit juice. As we were on a dinner bed and breakfast deal the dinner menu was limited but okay for the 3 nights we were there but not a huge choice. Drinks were reasonably priced at the bar for a hotel. Overall a good stay.

Cons:

They should reconsider the parking charges as this wasnt in place the last time we were here . A lot of people were not happy with this. Also check out time of 10am is ridiculous in this day and age as most hotels usually make it at least 11am!

2026-02-24 • via Nuitee