The Windermere Hotel

Hotels
Bespoke
7.2 (243 reviews)
Lake District National Park, Kendal Rd, Windermere, England, LA23 1AL , Windermere , GB

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
Breakfast available (surcharge)
Assistive listening devices available
Snack bar/deli
Housekeeping on request
Banquet hall

Review Highlights

Pros:
Friendly staff
Good location
Cons:
In need of refurbishment
Poor sleep quality

Categories

Cleanliness
6.85
Room was clean, but there were complaints about strong smells and poor maintenance.
Service
7.82
Staff were friendly but lacked responsiveness to specific requests.
Location
8.35
Conveniently located near train and bus stations.
Room Quality
6.31
Rooms felt dated and uncomfortable, with complaints about noise and small size.
Amenities
6.84
Bar was poorly stocked, and there were no dog-friendly amenities.
Value for Money
7.3
Mixed feedback on pricing, considered expensive for the quality offered.
Food and Beverage
6.85
Breakfast was average and not worth the cost; some dissatisfaction noted.
Overall Experience
7.32
An expensive stay relative to the services provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:52

Property Description

Scenic Views and Convenient Amenities
Take in the breathtaking views from the garden and indulge in amenities like complimentary Wi-Fi and an arcade/game room.
Dining and Entertainment
Enjoy a delicious meal at the on-site restaurant or grab a bite at the snack bar/deli. Unwind with a drink at the bar/lounge.
Comfort and Accessibility
With 70 cozy guestrooms equipped with free Wi-Fi and cable TV, plus facilities like a 24-hour front desk, luggage storage, and an elevator, make yourself at home.
Ready to experience Lake Windermere? Book your stay at The Windermere Hotel today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 243 reviews
Cleanliness: 6.85
Service: 7.82
Location: 8.35
Room Quality: 6.31
Amenities: 6.84
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.32
J
John partner
8
Pros:

Room was lean if not a little dated

2025-10-12 via Nuitee
J
JAMES partner
10
Pros:

loved every minute staff most helpfull l we will stay again possiblely early nexy year thanks for a nice weekend

2025-10-10 via Nuitee
A
Andrew
6
Pros:

Internet service was good, rooms were clean if a little dated, bar was not very well stocked, staff were friendly up until you wanted anything slightly out of the ordinary or had an issue, then they tried their best to ignore you or just tell you nothing could be done about it. In particular the parking, despite having to pay for 2 nights parking there was none available on the Saturday night and we were told to park in the layby down the road, but were still charged.

2025-10-08 via Nuitee
K
Kristen friends
10
Pros:

Quaint hotel within walking distance of train and bus stations.

2025-10-07 via Nuitee
P
Pamela
10
Pros:

Excellent value for half board. So convenient for trains , buses and walking . Helpful hardworking staff and clean rooms etc.

2025-10-07 via Nuitee
K
Kim partner
6
Pros:

Lift was out of order , my room was on top floor last room , no offer to help carry my many bags up , bar was poorly stocked, no diet mixers so couldn’t have a drink. Room was clean , very basic but comfortable.

2025-10-06 via Nuitee
S
Steve partner
4
Pros:

Like walking into Fawlty Towers
The hotel felt quite dated but cosy. Our room was small, very warm, and definitely in need of an upgrade for the price. Plenty of hot water and a good shower though.

We stayed with our dachshund, and were disappointed with the dog experience. The room clearly had strong smells from previous dogs, and we were surprised to find the dog fee was £20 per night, not per stay as we’d thought. For that price, we expected a bit more — no treats, bowls, blanket, or even a welcome note for dogs, which other hotels often provide. The hotel said the charge covers a deep clean, but it still felt excessive for what was offered.

Breakfast was in a separate room since the main restaurant isn’t dog friendly, but the Orrest Bar was lovely — we enjoyed a meal there with Stan and played dominoes, which was a nice touch.

We booked 3 nights B&B but left after 2 because of poor sleep — the mattress was uncomfortable, and there was a lot of noise from rooms above, leaving me with a sore back. We still had to pay for the full stay and all dog charges.
Their response when we told them why we were checking out early- ‘sorry, but nothing we can do about that!’

Overall, it was an expensive stay for what we got. Fine for a night, but we wouldn’t return, especially with a dog.

2025-10-06 via Nuitee
S
Sheena partner
8
Pros:

Room was a good size , furniture was a bit dated , staff friendly, good breakfast.

2025-10-05 via Nuitee
R
Ria friends
8
Pros:

The room walls were thin and i could hear everything in the neighbours room next to my room. Apart from that the service was great service with staff and clean too.

2025-10-05 via Nuitee
K
Kenneth partner
6
Pros:

We only stayed for 2 nights so we only went back to the hotel to sleep.
Excellent shower, nice view from the window.
The only draw back for me was the lift had broken and we were on the second floor

2025-10-02 via Nuitee
J
James
10
Pros:

Yes

2025-10-02 via Nuitee
G
George
10
Pros:

Friendly and great value

2025-10-02 via Nuitee
D
Diana
6
Pros:

Too many coach parties which made the breakfast experience not enjoyable.

2025-10-01 via Nuitee
G
George
4
Pros:

Nice historic building and exterior. Nice and close to station. Good things end there.

Paint in rooms is old and scuffed, with various marks on the walls and doors. Can hear everything happening in the hallways.


Good water pressure, but temperature could only be described as lukewarm.

Breakfast was average and not worth it.

2025-10-01 via Nuitee
T
Tony
8
Pros:

Internet was fine, cleanliness middle of the road, bar was closed, the place needs a little investment

2025-09-30 via Nuitee
A
Allan partner
6
Pros:

Nice Hotel. In desperate need of a re-furb, which I believe starts in Oct 2025. Should be first class when done. Surrounding area nice. Quick access for town. Binoculars needed for lake view.

2025-09-30 via Nuitee
R
Raymond partner
8
Pros:

We liked that the hotel was close to buses and town making it easy to get to around etc.Catering staff etc were very friendly and helpful and the food was excellent.The lift broke on our 3rd day of 7 night stay and remained out of order for rest of our stay. which was a bit of a problem as my wife had to hobble upstairs with her walking stick.Although the room was clean and tidy it was not as good as we were expecting it to be.The online brochure showed a very nice room but was not the same as the one we were given.Rooms like the one we had should have been shown in the brochure so we knew what room we were paying for. It was a very basic room and we expected more.We were very dissappointed with that as with my wifes mobility problems ,she struggled to step in and out of the bath.We also did not know about the £6 a night car parking charge until after we had booked and paid.We decided to travel by train because of this extra charge because we thought this was very wrong.Guests only should be allowed to park free of charge by taking registration of your vehicle like other hotels do..There was a bar and extra facilities but they were shut so we did not have the chance to see what that was like.On our last night dog was barking most of the evening in an nearby room,which kept us awake most of the night.We feel guests with dogs should be in a separate part of the hotel for health,hygiene and noise reasons.

2025-09-28 via Nuitee
C
Claire
6
Pros:

Clean room & comfy beds but quite noisy, can hear other guests in the corridor & pipes banging were noisy.

2025-09-27 via Nuitee
A
allan
10
Pros:

All the staff were welcoming and friendly and the breakfast was run so well we enjoyed our stay

2025-09-26 via Nuitee
B
Brian partner
8
Pros:

We had a nice stay

2025-09-21 via Nuitee