Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Centrally located
Excellent service from reception
Cons:
Dirty floors
No hot water
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews mentioned dirty floors and unclean pillows.
Service
9.51
The reception staff provided excellent service, as highlighted in one review.
Location
9.55
The location is central and convenient for travelers, mentioned favorably in multiple reviews.
Room Quality
7.5
Rooms showed signs of wear and issues with hot water and noise.
Amenities
8.03
Limited use of amenities and maintenance issues were noted.
Value for Money
8.49
Some value suggested, but concerns about the price relative to quality.
Food and Beverage
8.54
The limited restaurant usage indicated no strong opinion on food and beverage.
Overall Experience
8.51
Mixed feelings overall, some positive experiences outweighed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:19

Property Description

Outdoor Pool and Lush Gardens
Hotel Del Valle offers a refreshing escape with its inviting outdoor pool surrounded by lush gardens, perfect for a relaxing day under the sun.

Restaurant and Culinary Delights
Indulge in a culinary journey at our restaurant, serving delicious meals throughout the day. Explore local dining options just a short walk from the hotel.

Convenience and Comfort
Enjoy a comfortable stay in our vibrant rooms equipped with modern amenities like free WiFi and TV. Benefit from our 24-hour reception, meeting facilities, and convenient on-site parking.

Experience the beauty of El Naranjo at Hotel Del Valle. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 24 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
R
Reyes • family_with_children • mx
8
2026-03-06 • via Nuitee
L
Lorena G • family_with_children • us
10
2026-01-19 • via Nuitee
M
Martinez • solo_traveller • mx
8
2025-12-27 • via Nuitee
C
Chen • family_with_children • il
1
Pros:

Nothing

Cons:

The shower had no hot water and the water pressure was zero, impossible to take a shower. The room floor was dirty.. the room is located directly on the street so it's extremely noisy. Dont go here

2025-12-21 • via Nuitee
C
Cristhian • family_with_children • mx
8
2025-12-17 • via Nuitee
N
Nancy • family_with_children • mx
6
Esta regular
Pros:

Lo céntrico que está

Cons:

Las almohadas estaban sucias, pedí que las cambiaran y lo hicieron pero ya no pude estar cómoda pensando que a lo mejor nada de lo demás estaba realmente limpio y tampoco hay agua caliente

2025-12-15 • via Nuitee
P
pedro rafael • family_with_children • mx
10
2025-11-23 • via Nuitee
P
Pablo • extended_group • mx
7
Puede Mejorar
Pros:

La ubicación

Cons:

Las instalaciones falta mantenimiento, goteras en ductos de AC uso limitado del Restaurante

2025-09-17 • via Nuitee
L
Lorena • family_with_children • us
10
2025-08-09 • via Nuitee
C
Carlos Eduardo • family_with_children • mx
5
Pros:

Ubicación y el chico de recepción que nos recibió excelente disposición lo felicito

Cons:

Muy sucio, falta de mantenimiento, mobiliario en mal estado e incómodo.y muy caro

2025-07-31 • via Nuitee
K
Kevin Salvador • family_with_children • us
8
2025-07-20 • via Nuitee
G
Gie Bele • couple • mx
9
Mantenimiento
Pros:

Desde que llegamos todo estuvo en orden. Nos entregaron rápido la habitación, todo limpio, acomodado y listo para descansar. Aunque las instalaciones se ven algo viejas, la habitación era cómoda, el clima funcionaba bien y en general fue una noche agradable. No probamos la alberca por falta de tiempo, pero por el precio, siento que estuvo bastante bien para pasar la noche.

Cons:

Lo único que sí me incomodó un poco fue que por la ventana se escuchaba mucho ruido de la calle, los carros pasaban y eso rompía un poco la tranquilidad. Además, aunque no usamos la alberca, sí se notaba que le faltaba algo de mantenimiento, especialmente en el piso que se veía algo desgastado. En general, creo que una renovación le vendría bien al hotel, pero por lo que pagas, cumple muy bien.

2025-07-11 • via Nuitee
D
Deborah • family with young children • us
7
Nice people, clean room
Pros:

Air conditioner worked!!

Cons:

More electric plugs

2025-05-10 • via Nuitee
C
Claudia • family with young children • au
8
Very good
Pros:

Staff were very friendly and helpful. The attached restaurant served a good breakfast. We liked the colourful paintings in the hotel and restaurant.

2025-03-21 • via Nuitee
H
Houstonsol • family with young children • us
8
Very good
Pros:

The location is pretty good. You can walk to the whole town. There are more restaurants than it appears. You don't have to eat at the hotel's restaurant if you don't want to. Big, old hotel. There's a pool and drinking water available. And our car felt secure parked in front and they have cameras. The place feels a bit run down, but it's still fine. It served our purposes as a safe resting place to go and visit the amazing Cascades Minas Viejas!!

Cons:

The staff are not super friendly. Maybe they're just shy???

The restaurant was sub par! Our server was not the best. She didn't seem like she liked her job. And the food was bland. And there were only two types of beer to choose from. No wine, tequila or mescal.
There are many other restaurants within walking distance.

2025-02-12 • via Nuitee
F
Frans • family with young children • be
7
Good
Pros:

Helpful efficient staff at reception.

Included breakfast was to my liking.

Private parking next to hotel.

Cons:

A/C smelly and rattling: needed maintenance and filter replacement.

Hot water is available at occasions: most of the time, it was not.

Pool maintenance weak.

2025-01-05 • via Nuitee
D
Deleon • family with young children • us
10
Exceptional
Pros:

Close to eateries and great A/C

Cons:

A bit of traffic noise early in the morning

2024-12-03 • via Nuitee
R
Ricardo • family with young children • us
10
Exceptional
Pros:

Very clean, and nice staff. Restaurant good food and prices. Continental breakfast is great

Cons:

They keep track of their towels . Make sure to leave them in place and don take them or.loose them.

2024-11-29 • via Nuitee
A
Angelica • family with young children • mx
8
Very good
2024-10-10 • via Nuitee
R
Roberto • family with young children • mx
1
Bad
2024-07-21 • via Nuitee