Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Good food quality
Cons:
Room cleanliness issues
Inconsistent internet

Categories

Cleanliness
8.01
Some concerns about cleanliness and room conditions mentioned, specifically regarding odors and dust.
Service
9.48
Multiple reviews praise the attentiveness and friendliness of the staff.
Location
8.52
Location is central but may feel unsafe at night according to one review.
Room Quality
7.47
Rooms need improvement; issues such as smell and lack of light were noted.
Amenities
9
Facilities are adequate and meet basic expectations.
Value for Money
8.46
Mixed feelings; some mention that the quality didn't match the price.
Food and Beverage
9.01
Restaurant receives positive feedback for its quality and value.
Overall Experience
8.88
Overall good experience despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:05

Property Description

Welcome to Hotel Riviera!

Convenient Location: Situated in Ciudad Valles, our hotel is surrounded by banks, markets, and shops, making it a perfect choice for both leisure and business travelers.

Comfortable Rooms: Enjoy a comfortable stay in our rooms equipped with air conditioning, flat-screen TVs, and pay-per-view channels. The modern bathrooms come with showers and complimentary toiletries for your convenience.

Great Amenities: Take advantage of our on-site restaurant, free WiFi, and 24-hour front desk service. Explore the city with ease using our tour desk services and enjoy a cup of coffee at our cozy coffee shop.

Ready to experience a delightful stay at Hotel Riviera? Book now and secure your spot!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 23 reviews
Cleanliness: 8.01
Service: 9.48
Location: 8.52
Room Quality: 7.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.88
J
javier • family_with_children • mx
5
Llega gente desconsiderada
Pros:

Muy buena atención por parte del personal

Cons:

Por ser un hotel céntrico llegan muchas excursiones y entre esa gente llega gente desconsiderada sin pensar que hay huspedes que llegan a descansar,de 4 días de estancia solo una noche dormimos bien los demás días hicieron mucho ruido, tomando y fumando en los cuartos, haciendo ruido tuve que bajar a la administración para que subieran a callarlos y aún así siguieron haciendo ruido

2026-02-13 • via Nuitee
Y
Yetzary Yarim • family_with_children • mx
9
2026-01-24 • via Nuitee
M
MIGUEL ANGEL • extended_group • mx
10
Pros:

El restaurante es económico y buen sabor en platillos.
Personal amable
Buenas habitaciones , espaciosas y cómodas
Tiene estacionamiento seguro.

2026-01-20 • via Nuitee
A
Ana • family_with_children • fr
5
Passez votre chemin
Pros:

La gentillesse du personnel et le repas du restaurant.

Cons:

Les chambres mériteraient un lifting complet. La première chambre dont nous avons passé une nuit est un trou à rats où les odeurs d'égout refoulent dans toute la chambre qui n'a malheureusement pas de fenêtre, on a demandé de changer de chambre. La deuxième chambre était correcte mais pas d'internet de toute la journée et pas suffisamment lumineuse. Le rapport qualité-prix est mauvais.

2026-01-10 • via Nuitee
L
Lozada Canales • family_with_children • mx
10
Pros:

El servicio del joven de recepción muy atento, instalaciones adecuadas

2026-01-05 • via Nuitee
F
FELIPE CASILLAS • couple • mx
9
comodidad, ubicacion, excelente atención
2025-12-29 • via Nuitee
A
Aguilar • couple • mx
9
Pros:

El hotel muy bonito ,
La atención execelente,
El restaurante rico.
Habitación limpia y siempre con aroma rico

Cons:

Que se desperdicia mucha agua ,al momento de caer agua caliente en la regadera

2025-12-03 • via Nuitee
L
Leal Salazar • couple • mx
10
Pros:

Muy cómoda la habitación, bien iluminada, excelente ubicación, precio calidad excelente.

2025-11-03 • via Nuitee
M
Mario Alonso • family_with_children • mx
10
2025-10-31 • via Nuitee
M
Maypis • extended_group • mx
10
Muy buen servicio
Pros:

La atención es excelente todo el personal muy amable y la comida de su restaurante muy rica

Cons:

El lugar en donde se ubica. Por la noche no lo sentí seguro

2025-10-27 • via Nuitee
V
VIRGINIA • family_with_children • mx
9
Sugerencia
Pros:

Lo centrico,el acceso,

Cons:

Wifi lento,que cambien el papel higiénico o dejen otro,ya que el que ponen es muy corriente tiene uno que andarlo cuidando que no se te acabe,la luz de la habitación está muy tenue,lo demás muy bien

2025-09-09 • via Nuitee
S
SEVERIANO ANDRADE • solo_traveller • mx
9
Pros:

Cuarto grande

Cons:

Mueble un poco con polvo

2025-08-31 • via Nuitee
M
Martha • family_with_children • mx
10
2025-08-19 • via Nuitee
J
Jennifer • family_with_children • us
10
Good hotel, recommend, thanks
Pros:

Clean room and location

Cons:

.

2025-08-09 • via Nuitee
I
Isis Gzz • family_with_children • mx
10
Pros:

Muy atentos el personal y solicite cambio de habitación ya que venía lastimada a planta baja y sin problema me apoyaron. Y nos dieron un mapa turístico del la husteca y te ayudaba mucho para organizar mejor tu estancia.

2025-07-17 • via Nuitee
O
oscar • family_with_children • mx
10
Pros:

Ubicacion

Cons:

Todo bien

2025-07-11 • via Nuitee
Y
Yamilett • young couple • us
1
Deceiving place
Pros:

Nothing.

Cons:

The pictures are very deceiving, I usually trust the comments but this time idk what rooms the people in comments received because what I got was nothing like the comments say. The place is dingy, old, humid smell. Cannot fully close the windows so anyone can hear anything from your or other rooms. The AC was working the 30 minutes we spent there but the ceiling fan was wobbly, noisy and felt like it was gonna fall off. This place is in the middle of town next to the Mercado, area feels sketchy

2025-06-01 • via Nuitee
S
Sara • family with young children • us
6
Pleasant
2025-02-25 • via Nuitee
L
Lisa • young couple • ch
7
Good
Pros:

Nice big beds

Cons:

No windows to outside

2025-02-23 • via Nuitee
N
Novella • young couple • us
5
Basic cheap motel for last minute stay.
Pros:

It was not expensive and they had a restaurant on sight which was convenient. The area is central if you need to be downtown. The hotel itself was a basic motel type place with a parking facility on sight but it was a Grundy area at night and the motel felt like a very old place that hadn’t been updated in a long time. The towels were like sandpaper and the shower worked. It wasn’t very hot or very strong and you could hear every noise echoing through the hallway. The staff were very nice and polite and that and the insight restaurant were the highlights. It we only needed a place for the night and it did the trick. We ate tamales across the street.
.

2025-02-18 • via Nuitee