Smile Hotel Utsunomiya Higashiguchi

Hotels
7.3 (252 reviews)
Higashi-Syukugo 3-2-2 , Utsunomiya , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Small bathrooms
Heating issues
Minor cleanliness concerns

Categories

Cleanliness
7.05
Rooms are generally cleaned but some reviewers noted issues, such as dust or minor cleanliness problems.
Service
8.05
Staff are very friendly and helpful, providing positive experiences for most guests.
Location
7.55
Conveniently located near the station and popular areas, although some guests found it a bit far from the station.
Room Quality
7.05
Rooms are generally comfortable; however, some noted a lack of space and issues like noise from alarms.
Amenities
6.55
Basic amenities available, but some guests experienced problems with heating and bathroom sizes.
Value for Money
7.55
Considered good value by many guests who appreciated the cost relative to quality.
Food and Beverage
7.55
Guests enjoyed the breakfast offerings, citing variety and quality as highlights.
Overall Experience
7.05
Overall experiences were mixed, but many guests indicated they would return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:30

Property Description

Convenient Location

Situated near popular attractions such as Rinno-ji Temple and Futarasan Shrine, Smile Hotel Utsunomiya Higashiguchi offers easy access to key landmarks in Utsunomiya. With Nikko Toshogu Shrine and Nikko Station also in close proximity, guests can explore the cultural wonders of the region effortlessly.

Comfortable Accommodation

Each room at Smile Hotel Utsunomiya Higashiguchi is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. The cozy bedding and desk provide a comfortable space for relaxation after a day of sightseeing.

Warm Hospitality

The attentive reception staff is always ready to assist guests with tips and information about the area, ensuring a pleasant stay from check-in to check-out.

Book your stay at Smile Hotel Utsunomiya Higashiguchi for a memorable experience in Utsunomiya.

Important information:

The property name will change from Smile Hotel Utsunomiya to Smile Hotel Utsunomiya Higashiguchi as of 01 November 2019.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs JPY 650 per day.

Location

Guest Reviews

7.3
Based on 252 reviews
Cleanliness: 7.05
Service: 8.05
Location: 7.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
S
Shigeru • solo_traveller • jp
8
良いホテルです
Pros:

駅裏で場所がいい

Cons:

特にありませんでした

2026-05-16 • via Nuitee
K
Kaoru • solo_traveller • jp
8
2026-05-15 • via Nuitee
太田 • family_with_children • jp
5
2026-05-09 • via Nuitee
K
KUNIHIKO • family_with_children • jp
10
満足
Pros:

値段と比較したらとても良いと感じました。
大人ほど食べないので（小学生まで）

Cons:

朝食のこども料金があったら良いと思う。

2026-05-06 • via Nuitee
O
Olivia • extended_group • jp
5
2026-05-06 • via Nuitee
A
Akihito • solo_traveller • jp
4
Pros:

安い

Cons:

せまい

2026-05-02 • via Nuitee
H
HIROMITSU • solo_traveller • jp
7
Pros:

宿泊代が安い

Cons:

無し

2026-04-29 • via Nuitee
T
Takashi • couple • jp
5
Cons:

浴室が狭かった。

2026-04-29 • via Nuitee
T
Takuya • couple • jp
1
少し格上のカプセルホテル
Pros:

残念ながら、ありません。

Cons:

部屋も、トイレも、風呂も、今までで一番劣悪だったと思います。
廊下から、ドアを開けたすぐ横がベッドで、枕から壁一つ隔てて廊下なので、廊下を歩く人たちの話声が聞こえ、落ち着けませrンでした。
途方、トイレは、しゃがもうとすると頭が壁にぶつかるし、お風呂は着替える場所もないので、部屋で裸になってシャワー（風呂は入れる広さがないので）を浴びて、また、部屋で体を拭く状態でした。

2026-04-28 • via Nuitee
あきボー • family_with_children • jp
9
2026-04-26 • via Nuitee
T
TSUGIO • solo_traveller • jp
8
Pros:

値段にしては快適でしたね…

Cons:

バストイレが狭かった。

2026-04-19 • via Nuitee
H
hiroshi • solo_traveller • jp
5
Pros:

ロケーション

2026-04-17 • via Nuitee
石川 • solo_traveller • jp
7
今回はとても安くてラッキーだった。
Pros:

今回は何故だかとても安かった。3800円程度。
ホントにありがたい。

Cons:

ユニットバスの床が、劣化かキズかで、見た目が悪かった。使用には問題無し。

2026-04-15 • via Nuitee
齋藤 • solo_traveller • jp
8
2026-04-11 • via Nuitee
齋藤 • family_with_children • jp
9
2026-04-06 • via Nuitee
K
kawakoshi • extended_group • jp
5
2026-03-31 • via Nuitee
櫻井 • family_with_children • jp
5
シャワーが改善すればまた利用したいホテル
Pros:

スタッフの対応と駅までの距離

Cons:

シャワーの温度調整があまり出来ず、良い温度になっても突然温度調整のレバーに触れてなくても水に近い温度になり、お風呂で温まることが出来ず風邪をひくかと思った。お風呂も狭かった。

2026-03-31 • via Nuitee
C
chie • family_with_children • jp
8
Pros:

駅からはちょっと離れてましたが、料金の割に設備は整っていると思います。
朝食バイキング前日までなら追加できるので、夜何食べるかによって選択できてよかったです

Cons:

これは宿泊者によると思いますが、エレベーターの中の匂い、廊下がお酒くさいのが気になりました

2026-03-31 • via Nuitee
広大 • family_with_children • jp
9
2026-03-30 • via Nuitee
N
Negishi • family_with_children • jp
6
2026-03-30 • via Nuitee