Smile Hotel Utsunomiya Higashiguchi

Hotels
7.3 (218 reviews)
Higashi-Syukugo 3-2-2 , Utsunomiya , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Small bathrooms
Heating issues
Minor cleanliness concerns

Categories

Cleanliness
7.05
Rooms are generally cleaned but some reviewers noted issues, such as dust or minor cleanliness problems.
Service
8.05
Staff are very friendly and helpful, providing positive experiences for most guests.
Location
7.55
Conveniently located near the station and popular areas, although some guests found it a bit far from the station.
Room Quality
7.05
Rooms are generally comfortable; however, some noted a lack of space and issues like noise from alarms.
Amenities
6.55
Basic amenities available, but some guests experienced problems with heating and bathroom sizes.
Value for Money
7.55
Considered good value by many guests who appreciated the cost relative to quality.
Food and Beverage
7.55
Guests enjoyed the breakfast offerings, citing variety and quality as highlights.
Overall Experience
7.05
Overall experiences were mixed, but many guests indicated they would return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:30

Property Description

Convenient Location

Situated near popular attractions such as Rinno-ji Temple and Futarasan Shrine, Smile Hotel Utsunomiya Higashiguchi offers easy access to key landmarks in Utsunomiya. With Nikko Toshogu Shrine and Nikko Station also in close proximity, guests can explore the cultural wonders of the region effortlessly.

Comfortable Accommodation

Each room at Smile Hotel Utsunomiya Higashiguchi is thoughtfully equipped with modern amenities including a flat-screen TV, air conditioning, and a private bathroom. The cozy bedding and desk provide a comfortable space for relaxation after a day of sightseeing.

Warm Hospitality

The attentive reception staff is always ready to assist guests with tips and information about the area, ensuring a pleasant stay from check-in to check-out.

Book your stay at Smile Hotel Utsunomiya Higashiguchi for a memorable experience in Utsunomiya.

Important information:

The property name will change from Smile Hotel Utsunomiya to Smile Hotel Utsunomiya Higashiguchi as of 01 November 2019.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs JPY 650 per day.

Location

Guest Reviews

7.3
Based on 218 reviews
Cleanliness: 7.05
Service: 8.05
Location: 7.55
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 7.55
Overall Experience: 7.05
中村 • extended_group • jp
5
2026-03-25 • via Nuitee
A
atsushi • family_with_children • jp
4
少し高い宿泊
Pros:

駅に近かった
スタッフが良かった

Cons:

建物が古い
水の音がすごい

2026-03-22 • via Nuitee
N
naruhito • solo_traveller • jp
7
重宝だった
Pros:

仕事先に近く、夕食　打ち合わせ場所もたくさんあり便利だった。

Cons:

特別無し

2026-03-18 • via Nuitee
T
Tomohisa • solo_traveller • jp
1
二度と予約しない。
Pros:

ない

Cons:

喫煙室に通され、臭すぎてまともに寝れなかった。壁も黄色く清潔感がない。

2026-03-17 • via Nuitee
G
Gilles • family_with_children • a1
8
Je recommande
Pros:

quartier près de la gare centrale. Hotel propre, personnel efficace. Petit déjeuner sous forme de petit buffet offrant également quelques plats de cuisine non japonaise.

2026-03-17 • via Nuitee
J
Junko • extended_group • jp
7
2026-03-17 • via Nuitee
S
Saito • solo_traveller • jp
10
2026-03-14 • via Nuitee
K
Koya • family_with_children • jp
8
2026-03-13 • via Nuitee
K
Koichi • solo_traveller • jp
6
まあまあ
Pros:

ホテルの周辺に駐車場が多く、値段も安い。

Cons:

すこしタバコの臭いがする。

2026-03-13 • via Nuitee
E
Eigo • couple • jp
8
2026-03-10 • via Nuitee
K
Koji • family_with_children • jp
6
Pros:

スタッフが親切な点

2026-03-10 • via Nuitee
K
kosuke • solo_traveller • jp
7
2026-03-09 • via Nuitee
Y
youko • solo_traveller • jp
8
2026-03-06 • via Nuitee
E
ESTRELLA • solo_traveller • jp
5
Pros:

値段が安価

Cons:

部屋に行くまでのエレベーターがタバコの匂いが染み付いている。

2026-03-05 • via Nuitee
H
HORIKAWA • extended_group • jp
6
2026-02-28 • via Nuitee
イノマタ • family_with_children • jp
6
Pros:

立地が良い

Cons:

シャワーの調整

2026-02-25 • via Nuitee
Y
YUKO • solo_traveller • jp
7
全体的には良かった
Pros:

朝食は予想以上の品数だった。
シンプルな感じで特に悪い感じはなかった。

Cons:

アメニティの充実と温度調整が難しかった。あと時期的に乾燥も気になった。

2026-02-12 • via Nuitee
H
haruki • solo_traveller • jp
7
2026-02-10 • via Nuitee
S
SAKURAI • solo_traveller • jp
4
2026-02-10 • via Nuitee
ぬまぬま • solo_traveller • jp
8
2026-01-31 • via Nuitee