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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Vending machine - drinks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Luxurious Accommodations
Hotel Sun Hitoyoshi offers 4-star accommodations in the tranquil Hitoyoshi Onsen district. Each air-conditioned room comes with free WiFi and a private bathroom, ensuring a comfortable stay. Some rooms even boast stunning city views, adding a touch of elegance to your experience.
Gourmet Dining
Indulge in delicious meals at the hotel's restaurant, providing a culinary journey for your taste buds. From local delicacies to international cuisine, savor a variety of dishes prepared by talented chefs.
Exceptional Service
Experience top-notch hospitality with multilingual staff available 24/7 at the reception. Whether you need assistance or local recommendations, our team is dedicated to making your stay memorable.
Book now and elevate your stay at Hotel Sun Hitoyoshi for an unforgettable getaway.
A deposit may be required at the property.
Location
Guest Reviews
ロケーションがいい
特にない
チェックインは15時からでしたが､早めについたのを配慮いただき､少し早めにチェックイン手続きをしてくれました
朝食会場が広過ぎて勿体無いなと思いました
球磨川が流れている眺めをみながらくつろぐ事ができました。部屋の設備も良かったし、隣の音など気にならなかったです。
特にありません。
全体的に清潔感があった。
トイレの水が止まらないず、ストレスとなった。排水レバーをガチャガチャして止まったが水曹内のフロートを点検した方が良いのでは。
球磨川が見える側の部屋で良かったです
部屋ではWi-Fiが使えなかった
フロントの方の対応が好感がもてました。朝食が美味しかったです。部屋は適度な大きさ。清潔感がありました。ロケーションはとても便利。近くの老舗旅館の立ち寄り温泉に行ったり、青井阿蘇神社もすぐです。人吉城には球磨川沿いに歩いて行けました。
朝食の内容はとても良かったのですが、出来たら何の料理なのか、飲み物なのか表示があると更に良いと思います。そしてなぜかコーヒーカップがデミタスサイズしかありませんでした。
部屋にはアルミ缶のお水があり嬉しかったのですが、初日のみのサービスだそう。お茶など淹れるときは洗面所の水を使って下さいと言われましたが、どうもそうする気になれませんでした。
バイクで酷い雨の中を鹿児島県の観光を終え早めにホテルに到着しました。ホテルの方が雨で大変だから、バスを駐車する屋根下の横に置けばいいよと言ってくれた優しさが凄く嬉しかったです。
良い印象が強くて、良くないところが浮かばない。
スタッフの対応が親切で良かったです。
浴槽、トイレ、洗面所に髪の毛が数本落ちていました。
洗面所にあるコップとトレイの間にも髪の毛が挟まっていました。
コップは飲み口が下向きに置いてあるので、嫌な感じがしました。
それと照明が調節出来ないタイプだったので少し暗い感じがしました。
スタッフの対応は丁寧で良かった
バスルームの狭さ
Hotel Sun Hitoyoshi is a very nice place to stay. It's centrally located in Hitoyoshi, making it an easy walk to most of the main restaurants and attractions. When we stayed in late March 2026, there were groups of Japanese, Korean, and Chinese golfers and sightseers staying at the hotel. I traveled with my wife and 20 year-old daughter, so booked a double room for us and a single room for my daughter. The hotel upgraded our double room to a Crown room without my requesting it. This made for a very pleasant stay, as from our room we looked out from the 7th floor over the river and the castle ruins. Staff were responsive and helpful, without a fault.
Consider these gripes rather than strong criticisms. I'm accustomed to sleeping on a mattress with a bit of give in it and a pillow top as well (say firmness 7.5 / 10), while the mattresses in the hotel were much more firm (9-9.5 / 10). I flipped over my futon / duvet atop the mattress for a bit of extra 'give', and between that and the top sheet, with the bottom end of the futon wrapped over my feet, I was able to sleep comfortably. The bath towels are relatively small and thin. The Inax bidet toilet seat in the bathroom was doubly obnoxious. It sprayed water when requested, but that water didn't manage to clean. Also, the toilet lid automatically rose at the slightest provocation, which quickly became irritating. There didn't seem to be any way to stop it moving aside from completely turning off the bidet toilet. If you're going to install a bidet toilet, make sure that you get a Toto! Be aware if you're coming from overseas that there are no grounded electric plugs in Japan, so you'll need to have some sort of adapter if you have, for example, a North American cord with a grounded plug.
部屋、外景が綺麗でユッタリ出来ました
朝バイキング質素で物足りなかった
定番のウィンナー、ベーコン、スクランブルエッグなどが欲しかったです
値段の割には、メニューが乏しい！
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