Santos Hotel

Hotels
7.9 (246 reviews)
Praça Washington, 31 , Santos , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Fair pricing
Cons:
Mold and cleanliness issues
Small room size
Noise from outside

Categories

Cleanliness
6.98
Several reviews mentioned issues like mold in rooms and poor wall conditions, affecting overall cleanliness.
Service
8.45
Numerous mentions of attentive and friendly staff contributed positively to the service rating.
Location
7.99
The hotel is well-located near the beach, though some noise issues were highlighted.
Room Quality
7.44
Some rooms had issues like small bathrooms and hard mattresses, impacting guest comfort.
Amenities
7.47
Amenities available but some guests noted the absence of certain items in the minibar, and limited TV channels.
Value for Money
8.43
Guests appreciated the fair pricing and the quality received for the cost.
Food and Beverage
8.48
Positive feedback on the breakfast variety and quality, enhancing guest satisfaction.
Overall Experience
7.95
Despite some drawbacks, many guests noted a pleasant overall stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:00

Property Description

Luxurious Accommodation
Santos Hotel, strategically situated near Orquidario de Santos Garden and Praia do José Menino Beach, offers elegantly decorated rooms with essential amenities like TV, air conditioning, and a minibar. The private bathrooms are equipped with showers for your convenience.

Convenient Facilities
Enjoy seamless connectivity with complimentary Wi-Fi access throughout the property. Benefit from the round-the-clock assistance of the friendly staff at the 24-hour front desk, ensuring a stress-free stay.

Prime Location
With its proximity to Gonzaga Beach and Monte Serrat, Santos Hotel provides easy access to popular attractions. Additionally, being just 61 km from Guarulhos Airport, your travel arrangements are made hassle-free. Book your stay at Santos Hotel now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.9
Based on 246 reviews
Cleanliness: 6.98
Service: 8.45
Location: 7.99
Room Quality: 7.44
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 7.95
R
ROSIRENE • solo_traveller • br
4
Não voltaria.
Pros:

Café da manhã bom.

2026-06-20 • via Nuitee
S
s idney • solo_traveller • br
10
Pros:

Do atendimento e presteza.. café da manha com bastante frutas. O quarto grande com bastante tomada, o frigobrar gelando rápido.

Cons:

Nada que tenha pra falar

2026-06-19 • via Nuitee
S
Silvio Luiz Borges • solo_traveller • br
9
Recomendo
Pros:

Atendimento, limpeza, café da manhã, sinal de wi fi

Cons:

Check in 14h, achei tarde, pois em alguns lugares é ás 12h ou 13h

2026-06-18 • via Nuitee
M
Mateus • solo_traveller • br
10
Pros:

Muito bom a hospedagem funcionários excelentes

Cons:

So faltou ter estacionamento

2026-06-18 • via Nuitee
B
Benedita Aparecida De Oliveira De Borba • solo_traveller • br
10
2026-06-16 • via Nuitee
R
ROSA • couple • br
10
Maravilhosa
Pros:

Atendimento pela Recepção, senhora Márcia foi formidável. Local bem localizado, fica próximo a praia.
Hotel super gostoso de se instalar.

Cons:

Não se aplica

2026-06-15 • via Nuitee
P
pupet • solo_traveller • br
8
Hotel simples mas aconchegante.
Pros:

A simpatia dos funcionários. A localização. Facilidade do checkin mais cedo. Quarto extremamente limpo.

Cons:

A janela do quarto vibrava muito com o trânsito dos veículos na rua.

2026-06-15 • via Nuitee
D
Demetrius J. • solo_traveller • br
10
2026-06-15 • via Nuitee
D
Daniel • solo_traveller • br
10
Excelente
Pros:

Praias

Cons:

Praias

2026-06-15 • via Nuitee
R
Rezende • solo_traveller • br
10
2026-06-11 • via Nuitee
M
mauro • solo_traveller • br
7
A trabalho
Pros:

O hotel na média está acima de algumas propriedades da sua proximidade, meu custo foi melhor pois tenho benefícios do " Gênios " caso contrário acharia o custo alto.

Cons:

Nada a reclamar, falta apenas estacionamento na propriedade, embora pode se parar a frente sem problemas e nem preocupação.

2026-06-10 • via Nuitee
M
Melissa Cristina • solo_traveller • br
10
Pros:

Limpeza, localização, funcionários maravilhosos.

2026-06-08 • via Nuitee
C
Carolina • solo_traveller • br
10
2026-06-08 • via Nuitee
L
Lidiane • couple • br
6
2026-06-07 • via Nuitee
R
Renata • extended_group • br
9
2026-06-07 • via Nuitee
M
Mara • couple • br
7
ND
Pros:

ND

Cons:

ND

2026-06-05 • via Nuitee
R
ROQUE • solo_traveller • br
8
Boa
Pros:

Muito bom

Cons:

Localização.

2026-06-02 • via Nuitee
R
Regner • solo_traveller • br
10
Pros:

Tudo ótimo,

2026-05-28 • via Nuitee
I
Ilka • solo_traveller • br
10
Perfeito
Pros:

O chuveiro é grande e bem quentinho, a cama super confortável, roupas de cama impecáveis, cheirosas, limpas. Todos os funcionários muito atenciosos, Internet rápida. Foi perfeito

Cons:

O hotel não possui elevador, e como eu fiquei no segundo andar precisava subir e descer as escadas. Mas ruim mesmo so pra levar as malas. Depois foi tranquilo. Mas a funcionária ajudou com as malas. Muito atenciosa

2026-05-26 • via Nuitee
F
Fernanda • couple • br
10
2026-05-23 • via Nuitee