Hotel Grand Terrace Chitose

Hotels
7.1 (1627 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1627 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
S
Sachiko • family_with_children • jp
8
機会があったらまた利用したい
Pros:

夕食みんな満足でした

Cons:

特に無し

2026-03-05 • via Nuitee
J
Joffo • family_with_children • my
9
2026-03-05 • via Nuitee
Y
yoshiko • solo_traveller • jp
6
2026-03-05 • via Nuitee
H
HANDARI • solo_traveller • jp
4
Pros:

OK

Cons:

Soso

2026-03-04 • via Nuitee
M
Mika • couple • jp
10
2026-03-04 • via Nuitee
Y
Yuusaku • solo_traveller • jp
5
価格は安いが、安全面が、不安
Pros:

格安

Cons:

扉が、鍵が、かからないシャッター。
防犯に不安

2026-03-03 • via Nuitee
A
Amelie • extended_group • de
7
Pros:

super shuttle zum flughafen

2026-03-03 • via Nuitee
貴博 • solo_traveller • jp
8
2026-03-02 • via Nuitee
K
kiriyama • solo_traveller • jp
7
2026-03-02 • via Nuitee
L
Leally • solo_traveller • au
5
The hotel is ok for one night stay. The bed was very uncomfortable. The free shuttle to the airport only runs in the mor
Pros:

Convince to airport

Cons:

Bed rock hard, very dated decor like stepping back in time

2026-03-02 • via Nuitee
K
Kenji • solo_traveller • jp
7
2026-03-01 • via Nuitee
M
Matjaz • couple • si
9
2026-02-28 • via Nuitee
K
Kris • couple • us
10
2026-02-28 • via Nuitee
P
Peter • solo_traveller • au
10
Overall this is a great hotel to stay , convenient bus available to airport and a great breakfast
Pros:

The facilities were great , massage chair , onsen,

Cons:

A bit of noise from pipes in capsule rooms at night and position of toilets

2026-02-28 • via Nuitee
H
Haitch • solo_traveller • au
9
Great value, including the airport shuttle
Pros:

The dinner in the evening was excellent, followed by the buffet breakfast, which had a great variety of food and drink

2026-02-27 • via Nuitee
C
Chunpo • solo_traveller • us
10
2026-02-27 • via Nuitee
正和 • solo_traveller • jp
5
2026-02-26 • via Nuitee
H
hoegger • solo_traveller • ch
5
2026-02-26 • via Nuitee
M
Maurizio • extended_group • ch
7
2026-02-26 • via Nuitee
R
Ruth • couple • gb
8
Pros:

Nice compact room with comfortable bed - good for a one night stay. Coffees and teas available in the lobby and very helpful staff. I stayed for one might and so did not investigate the facilities fully.

Cons:

Be aware that the hotel is a 15min drive from the airport. Free shuttle buses are available but the first shuttle bus is at 6.10am which is not ideal for an early flight and being able to get a taxi is not guaranteed.

2026-02-26 • via Nuitee