Hotel Grand Terrace Chitose

Hotels
7.1 (1627 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1627 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
M
Matúš • extended_group • cz
9
Pros:

Poloha hotelu k letišti. Ty byl důvod k pobytu na jednu noc.

2026-02-14 • via Nuitee
H
HOH • extended_group • my
8
2026-02-14 • via Nuitee
S
scott • extended_group • us
8
2026-02-14 • via Nuitee
T
Thomas R • solo_traveller • us
9
2026-02-14 • via Nuitee
K
koujina • solo_traveller • jp
10
最高の一日
Pros:

温泉や送迎バス　スタッフが優しい　レストラン美味しい

Cons:

なし

2026-02-14 • via Nuitee
J
JUNJI • solo_traveller • jp
6
2026-02-14 • via Nuitee
P
Philipp • solo_traveller • de
8
2026-02-14 • via Nuitee
N
Nongluck • couple • th
10
I will come again
Pros:

Everything

Cons:

None

2026-02-13 • via Nuitee
S
Shinichi • solo_traveller • jp
9
旧日航ホテル
Pros:

全部入り(広い暖かい大浴場サウナ毛布追加マクラコーヒーお茶漬けなど素晴らしい)

Cons:

設備が古い(自分は気にならない)

2026-02-13 • via Nuitee
R
Ryan • solo_traveller • us
10
Convenient airport hotel with great breakfast.
Pros:

Very clean and friendly. Easy to find shuttle from airport.

Cons:

Nothing

2026-02-13 • via Nuitee
N
Naruhiko • couple • jp
5
かつてのJALホテルの面影は全くありませんでした。宿泊代金が内容と比べると高いです。
Cons:

夕食会場のレストランを宴会会場として使うのはあり得ないですね。宿泊客を軽視しています。

2026-02-12 • via Nuitee
K
KOICHI • couple • jp
7
2026-02-12 • via Nuitee
Y
Yahata • couple • jp
8
2026-02-12 • via Nuitee
H
HUANG • couple • jp
8
Pros:

早饭非常好吃，可以选择的空间极大，酒店内有温泉，还有按摩设施，还有小孩儿玩耍的区域

Cons:

酒店班车是一小时一趟，需要在巴士站往前一直在走，走到一号口，在过去一点，还有1-10口，他们的班车停在那个位置

2026-02-11 • via Nuitee
E
Enno • solo_traveller • de
1
Das Zimmer war ein Raucherzimmer. Es stank wie ein Aschenbecher und die Lüftung hat offenkundig neue
Cons:

Das Zimmer war als Raucherzimmer deklariert. Dass der Raum jedoch stank, als würde man in einem vollen Aschenbecher schlafen, war schokierend. Die Lüftung hat offenkundig dauerhaft neuen Zigarettenrauch reingeblasen, ich nehme an, von angrenzenden Zimmern, wo scheinbar geraucht wird, über ein zentrales Lüftungssystem. Beim Versuch eines Zimmertauschs wurde behauptet, es gäbe keine anderen, obwohl ich an drei leerstehenden Zimmern vorbeigelaufen bin. Absolute Zumutung und menschenunwürdige Verhältnisse. Ich habe aus Verzweiflung das Zimmer um 5 Uhr morgens verlassen.

2026-02-11 • via Nuitee
K
Kaeo • couple • us
6
2026-02-11 • via Nuitee
จิ๊ พัชรี • couple • th
7
Pros:

ใกล้สนามบิน

Cons:

ห้องอาจจะเก่าไปหน่อย

2026-02-10 • via Nuitee
E
Elena • extended_group • it
5
2026-02-10 • via Nuitee
F
Fritz • solo_traveller • de
8
2026-02-10 • via Nuitee
R
Rick • couple • us
8
great place to stay for early am international flight
Pros:

free shuttle to airport

Cons:

shuttle was slow but maybe due to traffic

2026-02-09 • via Nuitee