Hotel Grand Terrace Chitose

Hotels
7.1 (1793 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1793 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
T
TAMAKI • solo_traveller • jp
4
2026-05-09 • via Nuitee
L
Lae • solo_traveller • au
6
2026-05-09 • via Nuitee
Y
YUYA • solo_traveller • jp
10
2026-05-09 • via Nuitee
M
Masato • couple • jp
8
2026-05-08 • via Nuitee
S
Sachie • family_with_children • jp
5
2026-05-07 • via Nuitee
K
Kyousuke • couple • jp
5
2026-05-07 • via Nuitee
O
OTA • solo_traveller • jp
10
2026-05-07 • via Nuitee
マッサン • couple • jp
6
2026-05-06 • via Nuitee
F
Furubebbu • solo_traveller • jp
8
Pros:

清潔でとても良かったです。
スタッフの対応はinの時は良かったけどOUTの時は冷めた感じが気に触れました！
やっぱり笑顔は大事ですよね。
それも1日の始まりの朝です。

Cons:

朝のOUT時の冷めた感じ

2026-05-05 • via Nuitee
S
SHINICHI • couple • jp
7
楽しかった
Pros:

部屋が広かった

Cons:

特になし

2026-05-05 • via Nuitee
ヒロPOM • solo_traveller • jp
7
Pros:

フロントスタッフさんがとても丁寧でした。
朝食も美味しかったです。

2026-05-05 • via Nuitee
A
Akira • extended_group • jp
10
2026-05-05 • via Nuitee
A
ayumi • solo_traveller • jp
6
2026-05-05 • via Nuitee
M
MIKI • solo_traveller • jp
10
Pros:

朝食が、最高　館内の無料設備が充実
千歳には　宿泊する機会が何度かありましたが
今回は値段も安く快適なホテルで大変満足でした
部屋も、広く　アメニティ　ウエルカムドリンク
マッサージチェア　漫画本　お茶漬けサービスなど
格安なのに　有難いかぎりでした
ホテルの、方に、お礼が言いたいくらいです
また是非とも利用したいです

2026-05-04 • via Nuitee
R
RYOMA • solo_traveller • jp
8
2026-05-04 • via Nuitee
M
MASAHITO • extended_group • jp
8
旅行にふさわしい良いホテルでした
Pros:

部屋からのロケーションが良かった！

Cons:

大浴場がもう少し大きいと良かった

2026-05-04 • via Nuitee
福本 • solo_traveller • jp
6
Pros:

朝食美味しかったです

Cons:

空調設備暑すぎ、どう調整していいか？でした。

2026-05-04 • via Nuitee
H
hiroshi • solo_traveller • jp
5
Pros:

食事が美味しかった

Cons:

浴場が狭かった

2026-05-04 • via Nuitee
A
AKIRA • extended_group • jp
6
案外駅から遠かった
Pros:

大浴場があった

Cons:

ベッドが小さかった

2026-05-04 • via Nuitee
匡平 • couple • jp
10
2026-05-04 • via Nuitee