Hotel Grand Terrace Chitose

Hotels
7.1 (1904 reviews)
Honcho 4-4-4 , Chitose , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for ¥550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1904 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
H
HSIYU • extended_group • tw
8
2026-06-26 • via Nuitee
M
masayuki • solo_traveller • jp
1
Pros:

コーヒーが飲めた

Cons:

鍵もドアもなかった

2026-06-25 • via Nuitee
I
isamu • solo_traveller • jp
10
Pros:

ロビーが広く快適でした

2026-06-25 • via Nuitee
T
Toshiyuki • solo_traveller • jp
5
Pros:

町に近い

Cons:

トイレが部屋の近くになくロビーに出なくてはならない。

2026-06-24 • via Nuitee
K
kazuhiro • solo_traveller • jp
7
2026-06-23 • via Nuitee
T
Takagi • solo_traveller • jp
5
2026-06-23 • via Nuitee
A
Antonia • family_with_children • us
8
Great airport hotel
Pros:

We stayed one night before an early AM flight and found the hotel was exactly what we needed. Comfortable, not too expensive, decent breakfast, and a kids playroom that made my preschooler very happy.

2026-06-23 • via Nuitee
R
rikako • family_with_children • jp
7
Pros:

フロントの方の柔軟な対応ありがとう御座いました。

2026-06-23 • via Nuitee
T
tatuhide • solo_traveller • jp
8
Pros:

宿泊費が安かった。

Cons:

特に気になるところはなかったです。

2026-06-23 • via Nuitee
C
Claudia • solo_traveller • us
9
Excellent customer service
Pros:

Quiet

2026-06-22 • via Nuitee
S
shino • extended_group • jp
7
少し残念だった
Pros:

色々アメニティが揃っていてかき氷があり良かった

Cons:

夕食のすき焼きのお豆腐が酸っぱかった

2026-06-22 • via Nuitee
R
reiko • solo_traveller • jp
6
2026-06-20 • via Nuitee
S
Sachie • family_with_children • jp
9
2026-06-20 • via Nuitee
M
masaki • couple • jp
7
2026-06-19 • via Nuitee
守屋 • solo_traveller • jp
7
2026-06-19 • via Nuitee
又地 • solo_traveller • jp
10
2026-06-18 • via Nuitee
C
Chi Hin • family_with_children • hk
7
2026-06-17 • via Nuitee
S
SAKASHITA • extended_group • jp
6
早朝空港利用に最適ホテル
Pros:

早朝の新千歳空港利用には最適のホテル。朝食が5:45からというのもありがたい。価格もリーズナブル。スタッフの工夫など努力が感じられる。駐車場は広いが平日でもかなり満杯に近い状態だった。送迎バスがいいかも。

Cons:

6月の利用だったが、雑草が生え出していて、刈り込みをするだけで、かなり見栄えは良くなると思う。少し残念。
車寄せあたりのレンガの埋め込みが割れ段差ができている。駐車場からのスーツケースのキャスター移動がガタガタ路面で、改善が必要。これが直れば、次回からも利用したい。

2026-06-16 • via Nuitee
F
FUSAMI • couple • jp
6
2026-06-14 • via Nuitee
Y
yasuyoshi • extended_group • jp
6
次回の選択肢に入れる事が出来た。
Pros:

サウナがあってタップリ汗💦が出て､スッキリ出来た。
コーヒーの提供があり良かった。

Cons:

風呂場の洗い場が､少なかったです。

2026-06-14 • via Nuitee