Hotel Grand Terrace Chitose

Hotels
7.1 (2044 reviews)
Honcho 4-4-4 , Chitose , JP
+81 50-1807-3126

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Location

Guest Reviews

7.1
Based on 2044 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
T
TARO • solo_traveller • jp
7
2026-09-19 • via Nuitee
T
TARO • solo_traveller • jp
8
2026-09-19 • via Nuitee
D
Domitilla • couple • it
9
Perfetto business hotel per viaggiare dall’aeroporto di Chitose
Pros:

Ottimo business hotel come base per ripartire dall’aeroporto di Chitose.
Ha tutti i servizi necessari, fiore all’occhiello la navetta per l’aeroporto davvero comodissima!

2026-09-19 • via Nuitee
Y
Yuzuruha • solo_traveller • jp
5
2026-09-19 • via Nuitee
S
Sebastian • solo_traveller • gb
9
Very practical and enjoyable
Pros:

Helpful friendly staff.
Very clean and comfortable rooms.
Vast buffet breakfast at reasonable cost

Cons:

Nothing to mention

2026-09-17 • via Nuitee
流浪zio • solo_traveller • tw
10
2026-09-17 • via Nuitee
K
KENICHI • solo_traveller • jp
9
2026-09-16 • via Nuitee
S
Suzuki • solo_traveller • jp
9
爽快
Pros:

清潔

2026-09-15 • via Nuitee
S
Sokratis • extended_group • us
7
Cons:

While I was outside parking my car they charged my friend a 600 yen tax for who knows what,I had already payed everything in advance when I booked online,for whoever this finds keep your staff in line

2026-09-15 • via Nuitee
N
nagao • solo_traveller • jp
9
2026-09-15 • via Nuitee
小宮山勉 • couple • jp
7
2026-09-15 • via Nuitee
H
Hiroshi • couple • jp
10
とっても良かったと思います☺️
Pros:

理想でした☺️
部屋が広くて、清潔で朝食も凄く良かったです
施設の中のトレイニングルームや子供が遊べる部屋があって凄くいいと思います👍

Cons:

お2人のお客様には部屋の鍵を２つほしいでした🙇‍♀️

2026-09-14 • via Nuitee
S
suit wan • family_with_children • my
8
We only stayed for a night mainly to ensure we could return the car early and catch our flight noon.
Pros:

Shuttle transport to car rental centre

Cons:

Nothing in particular

2026-09-14 • via Nuitee
Y
YOSHINOBU • solo_traveller • jp
5
Pros:

値段が安かった

Cons:

ワンルームではなく12人を個人的に分けて敢えて
一人用にしてあるのだが音が気になるのが
デメリットになりました

2026-09-14 • via Nuitee
A
Akie • couple • jp
8
2026-09-12 • via Nuitee
H
HAYATO • solo_traveller • jp
1
2026-09-12 • via Nuitee
T
Tatsuya • solo_traveller • jp
8
送別会の参加
2026-09-12 • via Nuitee
H
HIROE • couple • jp
10
2026-09-11 • via Nuitee
Y
Yamato • extended_group • jp
9
Pros:

安い。綺麗。空港への送迎があって助かった。

Cons:

ない

2026-09-11 • via Nuitee
J
JUNYA • solo_traveller • jp
2
2026-09-11 • via Nuitee