Hotel Grand Terrace Chitose

Hotels
7.1 (2044 reviews)
Honcho 4-4-4 , Chitose , JP
+81 50-1807-3126

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Good location
Affordable rates
Clean public areas
Cons:
Dirty rooms
Staff communication issues
Narrow onsen facilities

Categories

Cleanliness
6.31
Some mentioned cleanliness issues, including insects and old facilities.
Service
7.28
Service was standard for this hotel tier, but there were some complaints about staff communication.
Location
7.82
Convenient location with proximity to transportation.
Room Quality
6.27
Room quality was subpar with issues such as temperature control and noise.
Amenities
6.8
Amenities were generally good, though some required improvement.
Value for Money
8.26
Good value for the price, especially with breakfast options.
Food and Beverage
7.31
Food quality, including breakfast and snacks, received positive remarks.
Overall Experience
6.78
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:57

Property Description

Modern Accommodations with Free Internet Access
Hotel Grand Terrace Chitose offers contemporary rooms with complimentary wired internet access, ensuring you stay connected during your stay. Enjoy the convenience of free Wi-Fi in the lobby and explore the city with complimentary bicycle rentals.

Convenient Amenities for a Relaxing Stay
Unwind in air-conditioned rooms equipped with a flat-screen TV and cozy sofa. Indulge in green tea with the provided electric kettle, and slip into comfortable Yukata robes. Take advantage of the coin-launderette, free massage chair, and other thoughtful amenities for a stress-free experience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast buffet at Yukara restaurant and relax with refreshments at Garden Lounge. Explore nearby attractions like Aoba Park and Chitose Salmon Aquarium, or take a day trip to Lake Shikotsu and Sapporo Station for a memorable experience.

Book your stay at Hotel Grand Terrace Chitose for a perfect blend of comfort and convenience.

Important information:

Please note that the property staff only speak Japanese.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Location

Guest Reviews

7.1
Based on 2044 reviews
Cleanliness: 6.31
Service: 7.28
Location: 7.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 6.78
A
Akira • couple • jp
7
駐車場がひろければ
Pros:

部屋が広くてよかった

Cons:

駐車場せまい

2026-10-24 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Friendly value for money

2026-10-24 • via Nuitee
A
Andrew • extended_group • us
8
2026-10-24 • via Nuitee
松本 • solo_traveller • jp
8
空港からのアクセス良くリージョナルで快適です！
Pros:

エレベーター降りた際の部屋まで歩く通路空間の香りが良く快適空間が維持できている又部屋が広く使いやすい。

Cons:

フリードリンクのカップ（紙コップ）のサイズが小さい。

2026-10-24 • via Nuitee
T
Tanase • family_with_children • jp
8
とても良かった。今度はゆっくり過ごしたいです。
Pros:

チェックインが深夜になってしまい、本当に数時間だけの滞在でしたが、ロビーが広く明るく、たくさんの方が利用しているんだろうな、と思いました。

Cons:

駐車場が停めれるだけの台数があり助かりましたが、道が狭くて、でこぼこで少し危ないな、と思いました。

2026-10-24 • via Nuitee
細井 • family_with_children • jp
10
2026-10-24 • via Nuitee
D
David • couple • au
9
2026-10-23 • via Nuitee
S
Saeki • couple • jp
9
Pros:

スタッフの対応も朝食も最高でした。
少し駅から遠かったけど、タクシーもすく来てくれたし快適に過ごせました。

Cons:

特にありません。

2026-10-23 • via Nuitee
O
Okuya • couple • jp
8
2026-10-22 • via Nuitee
E
EIJI • solo_traveller • jp
7
Pros:

お値打ちだった点かな

Cons:

お風呂が狭かって

2026-10-22 • via Nuitee
N
NAOKI • couple • jp
10
2026-10-21 • via Nuitee
K
keisuke • couple • jp
7
2026-10-21 • via Nuitee
A
Ayako • couple • jp
7
Pros:

千歳空港が近く飛行機が飛び立つ所が見れました。
夜食のお茶漬けも良かったです。
朝のバイキングも飲み物は豊富でした。

Cons:

１階フロアのお風呂が少し残念でした。
１１時すぎに行ったが洗い場が4つしか無く、５分まったが、空く気配が無かったので、部屋のシャワーにしました。
出来れば１２時では無く１時頃まで開いて居ると、混まずに入れたのかと思います。

2026-10-20 • via Nuitee
A
AIKO • solo_traveller • jp
10
Pros:

お部屋

2026-10-20 • via Nuitee
C
Charmaine • couple • au
8
Close to airport, used shuttle . Comfortable and quiet
Pros:

Stayed to be close to airport and main reason they had airport shuttle.

Cons:

They need to put on their advert that the shuttle only runs from the airport after 17.00. But one can catch a local bus that drops one off close to hotel.

2026-10-20 • via Nuitee
M
MIYUKI • family_with_children • jp
7
2026-10-19 • via Nuitee
M
MINORUN • couple • jp
8
2026-10-19 • via Nuitee
K
keiichi • couple • jp
10
Pros:

空港に近く、まちの真ん中にあり便利でした

2026-10-19 • via Nuitee
A
AKIO • solo_traveller • jp
7
2026-10-19 • via Nuitee
C
CHINAKO • solo_traveller • jp
10
2026-10-18 • via Nuitee