Milan Inn & Suites

Hotels
Independent
4 (64 reviews)
3022 S 1st St, Milan, Tennessee, 38358 , Milan , US

Pets allowed

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Picnic area
Fireplace in lobby
Television in common areas
See all facilities

Review Highlights

Cons:
Staff (owner) was no help.
Trash was full and smelled terrible.
Swimming pool is out of service.
Rooms were remodeled poorly.

Categories

Cleanliness
2.14
Trash was full and smelled terrible.
Service
6.11
Staff (owner) was no help.
Location
4.15
Standard quality for this hotel tier.
Room Quality
3.1
Rooms were remodeled poorly.
Amenities
3.13
Swimming pool is out of service.
Value for Money
5.09
Standard quality for this hotel tier.
Food and Beverage
4.14
Standard quality for this hotel tier.
Overall Experience
4.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:03

Property Description

Recreational Facilities
Take advantage of the outdoor pool and other amenities, including complimentary Wi-Fi and concierge services.

Dining and Socializing
Savor a delicious meal at El Gallero Mexican and mingle with fellow guests at the daily complimentary reception, along with a daily continental breakfast.

Convenience and Comfort
Enjoy features like a hair salon, lobby fireplace, picnic area, complimentary newspapers, a 24-hour front desk, and luggage storage, with free onsite parking.


With a stay at Milan Inn & Suites in Milan, you'll enjoy proximity to local attractions such as Johnnie Hale Stadium and First Assembly of God. Book now for a memorable stay!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4
Based on 64 reviews
Cleanliness: 2.14
Service: 6.11
Location: 4.15
Room Quality: 3.1
Amenities: 3.13
Value for Money: 5.09
Food and Beverage: 4.14
Overall Experience: 4.11
J
Josh family
2
Pros:

Staff (owner) was no help. Outside the trash was full and all the trash cans smelled terrible. The swimming pool is out of service and looks like the water has been in it for 10 years and never been touched. They said their rooms are remodeled, if they were, they did a very poor job. If I could give it zero stars, I would.

2025-10-06 via Nuitee
B
Brittany
4
Pros:

When we arrived our room didn’t have a hideaway bed like we was told we would have .

2025-09-29 via Nuitee
A
Amy family
2
Pros:

The whole place was gross and nothing like the pics online describe. I couldn’t even close my door. Had to hold it close and lock it at the same time. I refused to sleep under the blanket or use the shower that looked like I would fall through.

2025-06-27 via Nuitee
A
Aimee family
2
Pros:

The office smelled terrible. We had a non-smoking but I had to use my inhaler. The mattresses were awful and they had paint peels all over outside and so it came in on your feet.

2025-05-26 via Nuitee
J
Joan Lynnette
10
Pros:

Convenience store across the street, front desk even in the middle of the night having just been woken up still helped fix issues with smiles on their faces.

2025-05-23 via Nuitee
M
Mike family
2
Pros:

The properties pictures and descriptions were not the same once on the property. On line there was reference of breakfast. However, when checking in my wife as the receptionist when is their breakfast and he replied that they uave not served breakfast since COVID. Next, I had to keep adjusting the flushing flapper in order to fill up with water. Also, I had to put one of the toilet seat bolts/nuts back on as it was laying in the cubby above the toilet. There was fecal matter on the wall and door next to the toilet. Also, the washclothes looked soiled like never washed completely after someone wiped their butt on. One of the worst places we have ever stayed and we have traveled through many third world countries.

2025-05-06 via Nuitee
C
CristinaL family
2
Pros:

The room smells like cigarette 🚬 smoke, and not clean at all they need to update a lot of the things in the rooms

2025-04-08 via Nuitee
K
Kevin
6
Pros:

The property was adequate; however, there was significant sines of poor maintenance and apparent vandalism. There was two places where there were large holes in the Sheetrock and the toilet constantly ran.

2025-03-29 via Nuitee
V
Verified traveler
2
DO NOT BOOK.
Pros:

It was terrible. We did not stay. And are just out of $200+ because of it. There were plenty instances of roach poop for one. The outlets did not work excluding one or two. It was filthy. The bed was disgusting the headrest didn’t look like it had been cleaned at all nothing did and it was poorly lit as the outlets did not work. The door had to be body slammed to close the wind kept blowing it open. And as soon as I saw the poop in addition to everything else I asked for a refund. They said they could only give me another room. The next room looked better, but as soon as I went in there was a bug on the bed. They claimed it wasn’t a roach just an outside bug. But I’ve seen roaches before and just came from a room with roach poop everywhere. So we left. And I have not been able to get my money back and I am so upset. People are not supposed to live that way especially when they pay to be there. Yet there was no consolation.

2025-03-09 via Nuitee
K
Kari family
2
Pros:

The shower curtain was molded, the roof was being redone and it was noisy in the morning and it was unsafe to walk around.

2024-10-30 via Nuitee
B
Brandon
2
Pros:

Tons of water damage in the hotel room mini fridge didn’t work and even tho when booking the room it said continental breakfast they do t actually serve breakfast

2024-09-16 via Nuitee
S
Shannon
6
Went to get the kidos
Pros:

Over all we liked the room the pool was closed but it was ok we just didn’t like that the electric outlets were undone from the walls and things was still plugged in and running

2024-08-10 via Nuitee
W
Wayne
4
nice area
Pros:

Door would not shut/lock on first room
No A/C in second room

2024-07-26 via Nuitee
P
Peggy
2
Beware
Pros:

The toilet was stopped up since day 1, I broke out on my arms so I believe they had bed bugs, we had to constantly plunger the toilet. We had to wait in the lobby forever for someone to come and assist us. Never again will I pay 356$ to this hotel again.

2024-06-27 via Nuitee
S
Samantha partner
8
Pros:

Old property but good

2024-06-22 via Nuitee
T
Tommy
2
Pros:

Dump

2024-05-12 via Nuitee
C
Cleopara W
2
I didn't even sleep in the room!
Pros:

I didn't even sleep in the room!
I wasted money the room smelled bad, carpet need to be pulled up an the paint on the walls was peeling. After I saw this myself I look at reviews an they all where bad. Reviews said they had bed bugs!

2024-05-01 via Nuitee
S
Shane friends
2
Pros:

Bed sheets were not washed and there was blood on the sheets.

2024-02-29 via Nuitee
J
Juan
2
Pros:

Bed bugs and blood

2023-11-19 via Nuitee
C
cotym130 Family
2
We didn’t get our refund we were only there an hour noticed all the stuff wrong and went to desk to get refund and nope
Pros:

Only there for an hour and seen a lot wrong doesn’t pass code spent 255 wouldn’t give money back after this health department will get called on this place they never gave me all my money back this place is a joke

2023-07-24 via Tripadvisor