Four Points by Sheraton New York Downtown

Hotels
•
Four Points by Sheraton
8.1 (3139 reviews)
6 Platt Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

8.1
Based on 3139 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
N
Nguyen • couple • us
10
2026-03-14 • via Nuitee
C
ciro • extended_group • it
3
Da evitare il più possibile
Pros:

Posizione

Cons:

La reception richiede pagamento in contanti obbligatoriamente a tutti i turisti non americani
Inoltre, preleva dalla carta usata dalla prenotazione una caparra a titolo di garanzia e in aggiunta vuole anche una caparra in contanti

2026-03-14 • via Nuitee
S
Sandra • family_with_children • co
10
Pros:

La ubicación del Hotel permite el traslado de forma facil y rápido a lugares emblemáticos y turísticos de la Ciudad.

2026-03-14 • via Nuitee
B
Beliz • couple • pa
10
2026-03-13 • via Nuitee
L
Lorna • extended_group • gb
8
2026-03-12 • via Nuitee
D
Diana Laura • extended_group • xa
9
No esperaba menos de New York fue inolvidable
Pros:

Tiene excelente ubicación, varias tiendas cercas , y el tren súper cercas

Cons:

No me gustó que los baños no tuvieran aire ,mi amigo se me estresó por ese motivo modificar seria genial ! y las cortinas de la bañera son incómodas ya que se moja mucho el piso , por no ser más largas !

2026-03-12 • via Nuitee
W
Waking • couple • fr
9
Très bien
Pros:

Très bien situé

Cons:

Taille de la chambre un peu petite

2026-03-12 • via Nuitee
M
Martha • extended_group • cr
9
Muy buen alojamiento
Pros:

Excelente ubicación, las habitaciones muy cómodas, camas excelentes para el descanso

Cons:

Tuvimos un pequeño retraso porque nuestro vuelo llegó de madrugada esto a pesar que habíamos previamente coordinado esta condición

2026-03-11 • via Nuitee
A
Alejandra • extended_group • pr
9
2026-03-11 • via Nuitee
C
Caterina • couple • it
8
Siamo stati molto bene!
Pros:

struttura pratica ed efficiente. Si trova a pochi metri dalla metro e nel centro del FiDi

Cons:

Appena arrivati ci hanno trattenuto un security deposit sulla
nostra carta di credito senza prima dircelo

2026-03-11 • via Nuitee
B
Bence • family_with_children • hu
10
2026-03-10 • via Nuitee
I
Isaac • family_with_children • ec
9
Cómoda, tranquila
Pros:

La cercanía que tenía el hotel con lugares turísticos en New York.

Cons:

Todo me gusto

2026-03-10 • via Nuitee
S
Sukruye • family_with_children • cr
5
Pros:

La ubicación

Cons:

La cama era terrible y muy ruidoso

2026-03-09 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-03-09 • via Nuitee
M
Michał • couple • pl
9
Pros:

Bardzo miła obsługa, bliskość komunikacji miejskiej oraz czystość

2026-03-09 • via Nuitee
D
Dominik • family_with_children • de
9
2026-03-08 • via Nuitee
B
Borys • extended_group • pl
10
2026-03-07 • via Nuitee
Z
Zimmerman • couple • us
9
I enjoyed it although it was only one night rating 1-10 1 being horrible 10 meaning very good I would give it an 8
Pros:

It was pleasant and quiet,properly was clean,staff was nice

Cons:

Room was a little smaller than expected,no microwave in the room

2026-03-06 • via Nuitee
R
Raja • family_with_children • pk
10
2026-03-04 • via Nuitee
K
Kyrah • extended_group • us
8
2026-03-04 • via Nuitee