Four Points by Sheraton New York Downtown

Hotels
•
Four Points by Sheraton
8.1 (3544 reviews)
6 Platt Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

8.1
Based on 3544 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
M
Manuel • solo_traveller • fr
8
2026-07-26 • via Nuitee
M
Mónika • solo_traveller • hu
10
2026-07-24 • via Nuitee
S
Shun • couple • cn
5
2026-07-23 • via Nuitee
O
O • solo_traveller • ma
10
Pros:

Toute est parfaite

2026-07-23 • via Nuitee
D
Dana • solo_traveller • us
10
2026-07-22 • via Nuitee
N
Nicole • family_with_children • us
10
2026-07-22 • via Nuitee
L
Leslie • family_with_children • us
9
We had a great experience and we will be back.
Pros:

The location is perfect. The rooms were clean and comfortable the staff was excellent. I would highly recommend and we would stay here again.

Cons:

No refrigerator for drinks in the room and the trash outside the front entrance (about 30 feet away) was piled high I'm sure it was from a nearby business but it remained on our exit to the property for the five day stay we were there.

2026-07-22 • via Nuitee
I
Inderdeep • couple • gb
1
Awful sleep. Disrupted every night
Pros:

Location

Cons:

Noise EVERY MORNING AND EVERY NIGHT in our room from other guests. Got video proof not impressed

2026-07-21 • via Nuitee
L
Lizmarie • solo_traveller • us
10
2026-07-20 • via Nuitee
A
Alicia • family_with_children • es
8
Muy cómodo para wall street
Pros:

La cama extra grande y las almohadas

Cons:

Había cucarachas todas las noches en el patio de la entrada

2026-07-19 • via Nuitee
B
Brandon Michael • family_with_children • ch
9
Great location and great room.
Pros:

The rooms were well cleaned and the beds were comfortable. The location was great.

Cons:

A young woman at the front desk incorrectly charged us. But she fixed the issue the next day.

2026-07-19 • via Nuitee
P
Paula • solo_traveller • ar
10
Excelente!!!
Pros:

La ubicación es genial, con mucho soporte comercial en la zona, segura para volver tarde y con opciones de mercado hasta las 12 de la noche. La habitación que me asignaron era de muyyy buen tamaño , igualmente el baño, daba a la calle y sin embargo era súper silenciosa. Muy limpio todo, con cafetera en la habitación, café, té y agua gratis. Otra buena es que en el lobby hay máquina de hielo gratis y horno microondas. Tambien hay Fitness Center en el SS. El personal del hotel un 100/100, siempre atentos, resolutivos y muy amables.

Cons:

Una pena que no haya Frigobar en la habitación. En mi caso me quedé 10 días y realmente hubiera sido muy útil para evitar hacer maniobras locas con la hielera para mantener durante la noche yogurt y un envase chico de leche

2026-07-19 • via Nuitee
M
Manoj • couple • sg
10
excellent and meeting the value of money
Pros:

we wanted to stay closer to the city with all facilities and it met our expectations

Cons:

breakfast options could have been better

2026-07-19 • via Nuitee
H
Hikmet Atilla • solo_traveller • tr
7
2026-07-18 • via Nuitee
P
Pfungwa • solo_traveller • zw
8
Pros:

Clean

Cons:

Refused refunding for 1 day early checkout

2026-07-18 • via Nuitee
K
Kevin • family_with_children • ch
10
2026-07-18 • via Nuitee
M
Marcin • family_with_children • pl
10
Pros:

Hotel w dobrej lokalizacji, czysto i ogólnie bezproblemowo. Z przyjemnością odwiedzę ponownie.

2026-07-18 • via Nuitee
W
Willem • solo_traveller • nl
9
2026-07-18 • via Nuitee
A
Adrien • solo_traveller • fr
8
2026-07-18 • via Nuitee
Z
Zoltán • solo_traveller • hu
10
2026-07-17 • via Nuitee