Four Points by Sheraton New York Downtown

Hotels
•
Four Points by Sheraton
8.1 (3454 reviews)
6 Platt Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

8.1
Based on 3454 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
M
marie • solo_traveller • fr
9
Pros:

L'emplacement

Cons:

Pas de placard dans la chambre.
Ni de frigo

2026-06-06 • via Nuitee
P
Petra • extended_group • de
5
Nie wieder!!!
Pros:

Die Lage war sehr gut. Zimmer geräumig und sauber.

Cons:

Leider wurden uns bei der Ankunft zu viele Safety Deposits gebucht. Vier auf meiner Kreditkarte und zwei auf der von meinem Mann. Auf Nachfrage wurde uns versichert, dass alle zurück erstattet werden bei der Abreise. Bei der Abreise wurden zwei nicht zurück erstattet. Haben wir leider nicht gleich bemerkt. Nachfragen über booking wurden nicht ernst genommen und man teilte uns mit, dass es bei internationalen Konten zwei bis vier Wochen dauern würde bis das Geld erstattet wird. Check out war am 1. Mai. Bisher keine Erstattung. Auf E-Mail wird nicht geantwortet. Wollte eigentlich keine schlechte Bewertung schreiben, habe aber keine andere Wahl. ☹️

2026-06-06 • via Nuitee
C
choudri • solo_traveller • us
1
2026-06-05 • via Nuitee
M
Melinda • solo_traveller • gb
10
Great location, in Fidi. Clean comfortable and good sized room. I like the tea and coffee that is provided in the mornin
Pros:

Rooms were clean and comfortable

2026-06-05 • via Nuitee
M
Mahendra • solo_traveller • in
7
Overall, value for money.
Pros:

Businesslike approach. No warmth. Proximity to public transport and facilities in the vicinity.

Cons:

House keeping did not refill tea-coffee bags invariably and had to be reminded everyday.
Gym was only for name's sake with hardly any proper equipment's etc,

2026-06-04 • via Nuitee
D
Denise • extended_group • br
10
glorious
Pros:

everything perfect for New York. We decided not to have breakfast in the hotel, which was a good deal: there are plenty of options within walking distance. I would be back, definitely

2026-06-04 • via Nuitee
H
Hsiung • couple • tw
9
2026-06-04 • via Nuitee
S
stacy • couple • us
5
2026-06-03 • via Nuitee
L
Lesett • solo_traveller • us
8
Cons:

No mini fridge or microwaves in the rooms

2026-06-02 • via Nuitee
T
Tricia • solo_traveller • au
8
Pros:

Close to everything we needed.

Cons:

The smell of pot outside the front.

2026-06-02 • via Nuitee
E
Emre • family_with_children • tr
10
2026-06-02 • via Nuitee
N
Nima • solo_traveller • ch
6
2026-06-02 • via Nuitee
I
Igor • couple • pl
10
Polecam wszytskim pobyt w tym hotelu
Pros:

Lokalizacja i darmowa kawa

Cons:

Brak suszarki do ubrań

2026-06-02 • via Nuitee
J
Jose • couple • es
9
2026-06-02 • via Nuitee
S
Sethna • solo_traveller • ae
8
2026-06-01 • via Nuitee
T
Tom • couple • us
8
2026-06-01 • via Nuitee
A
Arnaldo • couple • us
8
2026-06-01 • via Nuitee
J
Jessica • solo_traveller • nl
9
Pros:

Personeel was zeer vriendelijk en behulpzaam

Cons:

Rooftop restaurant was een hooka bar

2026-06-01 • via Nuitee
A
Anthony • solo_traveller • ma
10
Pros:

Accessible location by public transportation, comfortable room, great gym, oaky breakfast, nice and friendly staff.

2026-06-01 • via Nuitee
P
Peti0427 • solo_traveller • hu
10
2026-06-01 • via Nuitee