Four Points by Sheraton New York Downtown

Hotels
Four Points by Sheraton
8.1 (3606 reviews)
6 Platt Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.1
Based on 3606 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
G
Grieco solo_traveller it
10
2026-08-08 via Nuitee
T
Tamás solo_traveller hu
9
2026-08-08 via Nuitee
P
Prudence extended_group us
5
2026-08-07 via Nuitee
H
Hope couple us
8
Hotel was generally good, would recommend this hotel to others.
Pros:

Great location - close to subway station and eateries, relatively quiet area

Cons:

Only one ice machine - in the lobby, ice machine was broken one day (staff had to get ice from hotel restaurant), cleaning staff was late one day (came after 4pm).

2026-08-07 via Nuitee
F
Fatima family_with_children us
6
Overpriced
Pros:

Room itself is decent, bedsheets are clean.

Cons:

It was very noisy at night almost every day, one day a cleaning service made a very sticky floor after cleaning. Location is great, but to enter you need to pass through a plaza of homeless people.

2026-08-07 via Nuitee
עדן solo_traveller il
9
2026-08-06 via Nuitee
P
Petronella couple hu
10
2026-08-05 via Nuitee
N
nicola solo_traveller it
9
2026-08-05 via Nuitee
C
Carlos solo_traveller nz
3
2026-08-04 via Nuitee
D
drw2112 Couples Franklin Park, Illinois
6
Good but not Great
Pros:

We stayed here 1 night and the stay was ok. The room itself is very small, but no refrigerator. The air conditioner worked very well, but we didn't sleep very well because when the air stopped and kicked back on it made noise, and even though we brought our sound machine you could hear it because it was right next to the bed. We noticed the hallways and the elevator had no air, and it got a little bit steamy. Everything else was good, the room was clean, the staff were nice. Good location.
Just would've like to have gotten a better night of sleep.

2026-08-03 via Tripadvisor
D
David solo_traveller fr
8
2026-08-03 via Nuitee
W
Walter extended_group co
9
Agradable
Pros:

La disposición de Stefania de fron desk fue espectacular nos ayudó para toda la organización del cumpleaños de mi esposa

2026-08-03 via Nuitee
K
KOSTAS extended_group cy
8
Αν ξαναπάω ΝΥ θα το ξανά επιλέξω.
Pros:

Βρίσκεται σε πολύ καλή προσβάσιμη περιοχή με σχεδόν ολα τα σημαντικά αξιοθέατα. Ήταν πολύ καθαρό χωρίς φασαρία και τα δωμάτια ήταν ανακαινισμένα και σχετικά ευρύχωρα.

Cons:

Δεν βρήκα αρνητικό

2026-08-03 via Nuitee
M
Manuel solo_traveller fr
8
2026-07-26 via Nuitee
M
Mónika solo_traveller hu
10
2026-07-24 via Nuitee
O
O solo_traveller ma
10
Pros:

Toute est parfaite

2026-07-23 via Nuitee
S
Shun couple cn
5
2026-07-23 via Nuitee
P
Ploverri Couples
10
I had a lot of fun!!! More Experience
Pros:

My partner and I had a really nice stay at Four Points by Sheraton New York Downtown. We felt comfortable right away and enjoyed our time there!!!🤌🏻✨✨✨

The room was clean, cozy, and well kept. Housekeeping did a great job, and everything stayed neat during our stay.
The hotel was a good value, and the staff were friendly and helpful the whole time.
The location was also very convenient, with lots of restaurants and cafés nearby. It made getting around New York City easy😮‍💨❤️

Overall, we had a great experience and would happily stay here again!!!!

2026-07-22 via Tripadvisor
D
Dana solo_traveller us
10
2026-07-22 via Nuitee
L
Leslie family_with_children us
9
We had a great experience and we will be back.
Pros:

The location is perfect. The rooms were clean and comfortable the staff was excellent. I would highly recommend and we would stay here again.

Cons:

No refrigerator for drinks in the room and the trash outside the front entrance (about 30 feet away) was piled high I'm sure it was from a nearby business but it remained on our exit to the property for the five day stay we were there.

2026-07-22 via Nuitee