Four Points by Sheraton New York Downtown

Hotels
•
Four Points by Sheraton
8.1 (3024 reviews)
6 Platt Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

8.1
Based on 3024 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
E
Emigdia • family_with_children • us
8
2026-02-13 • via Nuitee
R
Reden • couple • us
10
2026-02-13 • via Nuitee
A
Alessio • solo_traveller • us
10
2026-02-13 • via Nuitee
M
Mara • extended_group • it
8
2026-02-12 • via Nuitee
A
Amy • family_with_children • us
8
Pros:

Surprisingly quiet. Comfortable bed. Size of bathroom soaps/lotion. Fast hot water. Gym. Water in gym. Morning coffee.

Cons:

Smell of cleaning detergent used in lobby area. Breakfast expensive. Minimal food choices nearby.

2026-02-12 • via Nuitee
J
Jaime • couple • pt
6
Pros:

Localização e preço. Senhoras da limpeza muito simpáticas.

Cons:

O quarto é pequeno e antiquado. O Ar condicionado muito barulhento e apontado para a cama.

2026-02-11 • via Nuitee
G
giovanni • family_with_children • it
8
Pros:

ottima posizione
pulizia stanza ottima
staff disponibile
caffè e the sempre gratis nella hall

Cons:

camera per 4 persone adulte minuscola, non c'è spazio per mettere a terra nemmeno le valigie
armadio troppo piccolo per 4 persone
non c'è il frigo

2026-02-11 • via Nuitee
L
Luc • family_with_children • be
8
Comfortable 3* near Wall St
Pros:

Clean hotel, kind people, fitness, close to underground

Cons:

Noisy heating (fan) in room: had to switch of at night; restaurant Wuish: very small portion of main course, soupe was so spicy that it was inedible to me, dark , expensive

2026-02-11 • via Nuitee
H
Hugo • solo_traveller • pt
10
2026-02-11 • via Nuitee
I
Ibrahima • couple • fr
10
Pros:

Tout était top

2026-02-11 • via Nuitee
S
sara • family_with_children • es
10
Servicios, limpieza y ubicación un 10.
Pros:

Nos gustó mucho el servicio y la ubicación del hotel. Sobretodo su limpieza y el café gratuito de la mañana.

2026-02-11 • via Nuitee
R
Reinaldo • family_with_children • us
9
It was a great location lots of rest near bye
Pros:

Great location restaurants near ny trains 2,3,4,5, near it was a very cold weekend but the place was great.

2026-02-10 • via Nuitee
G
Gu • solo_traveller • us
8
2026-02-10 • via Nuitee
M
Maria • couple • us
10
Perfect!
Pros:

The bed was comfortable. The staff was welcoming and helpful. The best location. Loved the connected restaurants as well.

2026-02-09 • via Nuitee
M
Monserrat • family_with_children • us
9
Pros:

I was close to a lot of activities and It was safe environment. 12 minutes walking to the Statue Of Liberty ferry

2026-02-09 • via Nuitee
D
Deb • couple • us
9
Pros:

The staff was very friendly and accommodating. Pleasant to work with. Location

Cons:

It was an older building.

2026-02-09 • via Nuitee
P
Peiteado Casas • extended_group • es
10
2026-02-09 • via Nuitee
G
Gaby • family_with_children • cr
7
Normal - hay mejores
Pros:

La ubicación estratégica

Cons:

El lugar canceló mi reservación sin decirme nada y además nos dieron una habitación que no le llegaba bien el wifi

2026-02-09 • via Nuitee
R
Rishya • solo_traveller • us
8
2026-02-09 • via Nuitee
R
Rodrigo • family_with_children • cl
10
2026-02-08 • via Nuitee