Four Points by Sheraton New York Downtown

Hotels
Four Points by Sheraton
8.1 (3500 reviews)
6 Platt Street , New York , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Cleanliness of the property
Cons:
Small room sizes
Inconsistent service

Categories

Cleanliness
8.43
General comments on cleanliness were positive, with specific mentions in multiple reviews.
Service
7.9
Service was noted as inconsistent with issues mentioned regarding staff responsiveness.
Location
9.44
Consistently praised for being close to attractions and easily accessible.
Room Quality
7.39
Comments indicated small room sizes and mixed experiences.
Amenities
7.92
Amenities like the fitness center were mentioned positively, but issues with lifts noted.
Value for Money
7.38
Multiple mentions of high prices, especially for NYC, affecting perception of value.
Food and Beverage
7.43
Breakfast quality was critiqued, with limited options reported.
Overall Experience
8.9
Overall sentiment was positive with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Prime Location

Ideally located just steps away from iconic New York City landmarks, Four Points by Sheraton New York Downtown offers unparalleled access to Wall Street, the New York Stock Exchange, and South Street Seaport.

Modern Amenities

Enjoy complimentary WiFi, daily bottled water, and well-appointed rooms with flat-screen TVs and deluxe bathroom essentials for a comfortable stay.

Fitness Center

Stay active during your visit with our state-of-the-art fitness center, perfect for maintaining your workout routine while away from home.

Book your stay at Four Points by Sheraton New York Downtown for a convenient and luxurious experience in the heart of the city.

Important information:

Please note, guests must be at least 21 years old to check in.

Renovation work of the Rooms, Hallway and Public Areas will be carried out from 01/06/25 to 03/31/25.

Renovation work is taking place from 08:00am to 06:00pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.

Location

Guest Reviews

8.1
Based on 3500 reviews
Cleanliness: 8.43
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
T
Trivedi solo_traveller ae
7
2026-07-04 via Nuitee
A
Aloke solo_traveller in
8
Stay at 4 points
Pros:

Location

Cons:

Room size way too small for that price

2026-07-03 via Nuitee
C
Cornelia solo_traveller be
10
Parfait
Pros:

Tout mais surtout l’emplacement

Cons:

Rien

2026-07-03 via Nuitee
M
Mats solo_traveller se
1
Typical old Management that Cant handle Hotel Biz
Pros:

They have a useless system and Management

2026-07-03 via Nuitee
D
Daniel solo_traveller us
10
2026-07-03 via Nuitee
K
Kornél solo_traveller hu
6
Pros:

Nagyon jó helyen van, közel a metró, a Brooklyn híd és a pénzügyi negyed

Cons:

A 2 személyes ágy 125 cm széles!!! Felháborító! Ezen kívül rugós matrac van, minden fordulásnál nyikorog! Az ágynemű keményített, az is kellemetlen. A lift működési zaja behallatszott a szobába. Ez éjszaka roppant zavaró!
Kilépve a hitelból folyton zaj van! És a szoba nagyon kicsi!

2026-07-03 via Nuitee
V
Valencia solo_traveller pa
9
Muy bien, limpio y centrico
Pros:

Ubicación y todo muy limpio. Buena atención.

Cons:

Las almohasdas

2026-07-02 via Nuitee
S
Stephanie solo_traveller us
7
Pros:

Staff is very kind, great location for the activities we wanted to do.

Cons:

While the room was very clean it was definitely worn, phone in room did not work. We had requested a fridge which was delivered after we arrived. The fridge did not work so the next day it was replaced.

2026-07-02 via Nuitee
C
Cati extended_group ar
10
Excelente
Pros:

Camas muy cómodas y dan café gratis por la mañana 🙌🏻

Cons:

Nada

2026-07-02 via Nuitee
S
Saken family_with_children kz
7
2026-07-01 via Nuitee
Y
Yádder couple cr
10
2026-07-01 via Nuitee
D
Diamond solo_traveller us
10
Pros:

Excellent location subway near by, as well a resturants and shops.

Cons:

I wish the resturant attached to the hotel stayed open a little later.

2026-07-01 via Nuitee
M
Mateusz solo_traveller pl
5
Niby fajnie ale niesmak jest
Pros:

Lokalizacja jest fantastyczna. Pokój wystarczająco duży.

Cons:

Personel chciał ode mnie wylodzic zapłacenie drugi raz za ten sam pokój. Za pokój zapłaciłem przez booking czego personel stwierdził że nie widzi w systemie i próbował mnie zmusić do zapłacenia ponownie za hotel. Dodatkowo dostałem pokój z widokiem na ścianę innego budynku więc opłacanie za wyższe piętro mija się z celem.

2026-06-30 via Nuitee
M
Morsal family_with_children gb
10
2026-06-29 via Nuitee
R
Radu solo_traveller ro
8
2026-06-29 via Nuitee
J
Juanita extended_group us
7
Pros:

Good price! Not cleaning room service!

Cons:

I didn’t like the location! Scratchy! It was a ok hotel! I won’t stay there again!

2026-06-29 via Nuitee
M
Maria Florencia extended_group ec
8
2026-06-28 via Nuitee
P
Patrik solo_traveller sk
9
2026-06-28 via Nuitee
K
Kebiel couple us
9
2026-06-28 via Nuitee
M
Mathijs solo_traveller fr
9
Pros:

The staff is friendly, the rooms are clean and the location is excellent.

Cons:

The hotel was a little noisy, but given that there was a group of children staying there it was not too bad. It is also not very cheap.

2026-06-28 via Nuitee