Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Excellent location
Cons:
High additional costs
Inconsistent service on amenities

Categories

Cleanliness
8.18
Generally clean and well-maintained, but some reviews hint at potential areas for improvement.
Service
8.95
Staff are gentle and accommodating, contributing positively to the overall experience.
Location
9.19
Excellent location in the city center, with easy access to key attractions.
Room Quality
8.64
Comfortable and nicely furnished but could use updates in some areas.
Amenities
8.67
Spa facilities are modern with good offerings, though some access comes with additional costs.
Value for Money
8.13
Some unexpected extra costs detracted from perceived value.
Food and Beverage
9.18
Breakfast offerings are outstanding with a wide selection of quality items.
Overall Experience
8.65
Nice hotel overall, but some transparency issues regarding costs affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 00:23

Property Description

Luxurious Rooms with Modern Amenities
Experience classically furnished rooms with free WiFi and TV, complemented by air conditioning and a hairdryer in the private bathroom.

Relaxation and Wellness Facilities
Indulge in the property's paid spa and swimming pool, and enjoy complimentary access to the well-equipped gym for a rejuvenating stay.

Convenient Location
Explore Trento Cathedral just 900 metres away and enjoy easy access to the A22 Autostrada del Brennero motorway, a mere 10-minute drive from the hotel.

Book now to experience luxury and relaxation at Hi Hotel - Wellness & Spa!

Important information:

Check in after 22.00 will be done as self check in.

Paid Spa and Wellness center available from 09:00h to 22:00h. Please note that children are not allowed. You can contact the property for more information.

As per italian regulation please note that air condition is available from May to September and heating from October to March.

For rooms Junior Suite with Hot Tub , Suite with Kitchenette and Jacuzzi and Superior Double Room with Hot Tub the access to Spa is included, meanwhile for all the other rooms is available by request, for an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 12 per day.

Location

Guest Reviews

8.7
Based on 5106 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 8.65
C
CarsonMac Solo travel
10
Modern smart hotel in a good central location
Pros:

Stayed here 4 nights in a small balcony room when attending winter Olympics. It was nice and clean and modern. Bathroom was very small especially the shower but catered for all my needs. Breakfast was included everyday and was delicious, lots of good choices.
I used the spa one day and it was a good choice to do that, it's super nice with lots of different saunas, lap pool, Turkish bath, outdoor spa and mini pool and sauna, some small snacks and waters in included
It is a good location in the centre of Trento roughly 10 mins walk to station and a few mins walk to the Duomo and center of town with lots of shops, restaurants, small outside cafes. Also near a castle. There is a nice pizzeria attached to the hotel with very reasonable priced pizzas and other food and drinks

2026-02-19 via Tripadvisor
B
BURÇAK couple tr
8
Pros:

Clean rooma and good breakfast

Cons:

Sound isolation was bad

2026-02-14 via Nuitee
M
mauro solo_traveller it
9
Pros:

Cortesia, colazione.

Cons:

Pulizia

2026-02-14 via Nuitee
A
Alessandro couple it
9
Ottima sistemazione per un breve passaggio a Trento
Pros:

Posizione defilata, sopraelevata, ma a pochi passi dal centro. Camera e bagno ampi e confortevoli. Ottima colazione a buffet dolce e salata. Staff molto cortese. Sconti per il parcheggio pubblico antistante.
Non abbiamo avuto modo di provare la zona spa (di passaggio per una notte).

Cons:

Il parcheggio gratuito e con più punti di ricarica elettrica (invece di uno solo) sarebbero stati il top.

2026-02-13 via Nuitee
D
Daniela solo_traveller it
10
2026-02-11 via Nuitee
F
Fabrizio couple it
9
Molto gradevole
Pros:

Cordialità pulizia SPA posizione

Cons:

Manca ristorazione

2026-02-10 via Nuitee
A
Angelo extended_group it
9
Comfort in centro
Pros:

Nuova struttura molto accogliente. Ambienti puliti, colazione con ampia scelta e personale molto gentile e sempre disponibili. La posizione era davvero molto comoda per le nostre esigenze

2026-02-10 via Nuitee
N
Nicola couple it
8
Personale gentile e professionale. Abbiamo apprezzato la vicinanza al centro storico.
Pros:

Posizione, pulizia, colazione

Cons:

Bagno piccolo e poco organizzato. Stanza poco insonorizzata

2026-02-10 via Nuitee
P
Paolo couple it
10
2026-02-10 via Nuitee
M
Michela couple it
8
Pros:

Colazione

Cons:

Gente nuda alla spa

2026-02-09 via Nuitee
G
Giuseppe couple it
10
Pros:

Tutto ok

2026-02-09 via Nuitee
I
Ivan couple it
9
2026-02-08 via Nuitee
A
Alberto Deretti solo_traveller br
10
2026-01-31 via Nuitee
K
kristina couple ru
10
Pros:

Хороший спа, и было не очень много посетителей. В стоимость входит халат и тапочки. Прекрасный завтрак, есть из чего выбрать, а выпечки просто огромное количество👍 Мне было не удобно спать, тк матрас слишком мягкий, а подушка жесткая. Очень плохая шумоизоляция, постоянно кто-то из гостей отеля ходил и громко разговаривал до 3 часов ночи. Мне не хватило чайника в номере, пришли вечером с прогулки по городу, немного замерзли и хотелось попить горячего чая. Портье выручил, сходил на кухню и сделал мне чай. Персонал очень любезный и вежливый. Хорошая парковка прямо в отеле. Спасибо!

Cons:

Нет чайника в номере

2026-01-31 via Nuitee
E
Eleonora couple it
7
Pros:

Posizione ottima praticamente adiacente al centro di Trento

Cons:

Troppa gente nella spa probabilmente gli accessi andrebbero limitati

2026-01-30 via Nuitee
R
Rosanna extended_group it
9
2026-01-29 via Nuitee
E
Eniko Eva couple it
10
2026-01-29 via Nuitee
L
Luigi solo_traveller it
9
Pros:

Accoglienza e servizi

Cons:

Qualche miglioria sulla pulizia

2026-01-28 via Nuitee
L
Lucia couple it
10
2026-01-28 via Nuitee
B
Bruna couple it
5
La spa è a parte quindi non vale la pena
Pros:

La struttura carina, ma sinceramente è cara per quello che offre soprattutto i prezzi, li ritengo alti inoltre, essendo la seconda volta che ci torno, mi hanno trattato bene la prima volta, ma la seconda volta non sono rimasta contenta

Cons:

Il fatto che la prima volta che sono stata in hotel, mi abbiano detto che tenevano una felpa che ho dimenticato di non preoccuparmi sono tornata successivamente la felpa non c’era più

2026-01-27 via Nuitee