Courtyard by Marriott Kansas City Downtown/Convention Center

Hotels
•
Courtyard by Marriott
8.8 (305 reviews)
1535 Baltimore , Kansas City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Parking issues
No restaurant open
Safety concerns

Categories

Cleanliness
8.66
Clean rooms mentioned positively in several reviews.
Service
9.33
Hands down, the best service you can ask for at a hotel!!
Location
9.17
Great location close to T-Mobile center and other attractions.
Room Quality
8.82
Bed was comfortable with many pillows, but bedding quality was just okay.
Amenities
8.55
Pool quality and restaurant availability were lacking.
Value for Money
8.71
Some concerns with pricing and parking fees.
Food and Beverage
7.86
Restaurant was not open during the stay.
Overall Experience
9.33
Many guests indicated they had a great stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:25

Property Description

Luxurious Accommodation
Courtyard by Marriott Kansas City Downtown/Convention Center offers a 3-star stay just steps away from Sprint Center. Enjoy air-conditioned rooms, a fitness center, and a delicious restaurant on-site.

Convenient Amenities
Relax in the indoor pool, grab a drink at the bar, or utilize the 24-hour front desk for all your needs. The hotel also features private parking, a shared lounge, and a snack bar for quick bites.

Prime Location
Situated near major attractions like Kansas City Convention Center and Union Station, this hotel is perfect for both leisure and business travelers. Book your stay now and experience the best of Kansas City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 305 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.17
Room Quality: 8.82
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 7.86
Overall Experience: 9.33
S
Sean • family_with_children • us
1
Pros:

Somewhat close to the event our group was attending.

Cons:

We heard the cars racing, honking, radios, motorcycles racing as if there weren't any windows in room 602.
Thermostat is at a set temp so you have to drop or raise the temperature on the unit in the wall to override the thermostat. Could not get the room cooled down.
The shower started dripping and hitting the metal floor plate at 3 a.m. Nobody had taken a shower yet. It was so loud.
The charging port on the left side if the bed didn't work which I caught at 4 a.m., 2 hours before we had to get up and drive to Wichita for a company event. We would have missed that event.
Our group felt confident in choosing this hotel, but unfortunately we won't be returning.

2026-03-22 • via Nuitee
C
Carla • family_with_children • us
10
Pros:

Clean room, very close to the T-Mobile Center walking distance. Nice people. Great service.

2026-03-19 • via Nuitee
O
Otudeko • solo_traveller • us
9
2026-03-17 • via Nuitee
A
Ashley • family_with_children • us
9
2026-03-10 • via Nuitee
A
Angelina • solo_traveller • de
10
2026-03-08 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Melissa at check-in was super helpful and friendly. I came down from my room to ask a question later, and was immediately greated by Ariana who was helpful with ideas for food and entertainment. Kelly from engineering came by and greeted me as well. When leaving Melissa and Charlen checked me out and inquired about my stay. Bed was extremely comfortable and had a great view from my window

2026-03-02 • via Nuitee
A
anthony • extended_group • us
10
Exceeded exspections
Pros:

Location was within walkable distance to our venue. Staff was helpful from pullup to departure. smiling.

Cons:

N/a

2026-03-01 • via Nuitee
R
Rinke • family_with_children • us
9
Pros:

Friendly staff and great stay for the price.

2026-02-23 • via Nuitee
B
Barb • family_with_children • us
10
It was a great stay!!
Pros:

Didn't have breakfast. Liked the closeness to the streetcar.

2026-01-22 • via Nuitee
F
fonda • couple • us
9
2026-01-20 • via Nuitee
C
Catherine • solo_traveller • us
9
2026-01-20 • via Nuitee
D
Deavin • family_with_children • us
5
Not bad, but probably will avoid using next again.
Pros:

Clean facility and clean rooms

Cons:

AC hardly worked. When I asked about parking they said they only offered valet so I got stuck with a $45 valet fee.

2026-01-19 • via Nuitee
M
Mary • couple • us
9
Great location.
Pros:

Location

Cons:

A little expensive for us, but the location was so perfect we decided to spend a little more than usual.

2026-01-15 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Good location staff friendly and helpful

Cons:

Food offerings could be better

2026-01-10 • via Nuitee
P
Pieter • solo_traveller • nl
8
Pros:

All good!!

2026-01-01 • via Nuitee
T
Tammra • family_with_children • us
9
It's ok.
Pros:

The bed was really comfortable with many pillows and there were plenty of towels.

Cons:

The pool was freezing and no hot tub. The on site restaurant was closed even though I called ahead to verify it would be open. The room view sucked.

2025-12-30 • via Nuitee
D
David • family_with_children • us
8
2025-11-06 • via Nuitee
K
Kristy • couple • us
9
We will be back!
Pros:

Clean, modern, location

Cons:

Bed & bedding just ok, restaurant wasn’t open

2025-11-03 • via Nuitee
I
Izabela • extended_group • us
10
2025-11-03 • via Nuitee
G
G7391KShaleyh • Business
2
NO Safety - Car broken in to
Pros:

If you value your SAFETY I highly recommend staying somewhere else. Within HOURS of me checking in and paying $100 to park in the hotel parking garage my car was vandalized and broken into, resulting in thousands of dollars in damage. Despite having nothing visible in the car, I was still robbed. Come to find out, they only have someone stationed at the garage from 10pm-8am, and they have NO security cameras in either the garage or the exterior of the building. What made it worse was talking to the manager after, when I brought up safety concerns the only thing he had to say was that it costs a lot of money. As a single woman traveling alone, I am appalled at the lack of safety measures in place for their guests. The staff were helpful after but corporate stated that since they post signs that they aren’t responsible. I’m thankful that no one was in the garage at the time, or else this could have resulted in a person or myself being seriously injured during the robbery. I travel pretty much weekly and will never stay at this hotel chain again.

2025-10-13 • via Tripadvisor