Siena Hotel

Hotels
8.4 (116 reviews)
Hermano Miguel 5-84 y Juan Jaramillo , Cuenca , EC

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast
Cons:
Cleanliness issues
Worn furniture

Categories

Cleanliness
6.79
Some issues with mold in the walls and a bad smell throughout the hotel.
Service
9.26
General positive sentiment about staff being friendly and helpful.
Location
9.3
Great location, close to everything.
Room Quality
7.25
Mention of worn-out furniture in some reviews.
Amenities
8.78
Having a café and breakfast options available.
Value for Money
8.24
Good value but some discrepancies with photo representations.
Food and Beverage
8.79
Breakfast options well-received, especially vegan choices.
Overall Experience
8.76
Overall experience was positive despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:05

Property Description

Prime Location in Cuenca Historic Centre
Situated in the heart of Cuenca, Siena Hotel offers easy access to the city's top attractions such as Tomebamba River, Pumapungo Museum, and Museum of the Cañari Identity, all within walking distance.

Comfortable and Well-Equipped Rooms
Relax in guest rooms featuring modern amenities including a flat-screen TV, private bathroom with free toiletries, and a functional desk for your convenience.

Exceptional Service and Convenience
Enjoy a daily continental breakfast and rely on our attentive staff who are available 24/7 at the reception to cater to all your needs.

Experience the best of Cuenca at Siena Hotel - book your stay now for a memorable and hassle-free visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CUE

Location

Guest Reviews

8.4
Based on 116 reviews
Cleanliness: 6.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.76
J
Joseph • solo_traveller • us
10
Fantastic value and location.
Pros:

The staff is super friendly and personable. Very accommodating. Room was ample, breakfast is just enough to start the morning. Location is fantastic to walk to many places, cultural activities, restaurants, historical sites.

Cons:

There isn’t anything I didnt like. I have stayed there twice.

2026-09-11 • via Nuitee
A
Ana Cueva • solo_traveller • ec
6
Pros:

Limpieza y atención por parte del personal. Además la ubicación es muy céntrica.

Cons:

Mi habitación quedaba en la planta baja, lugar donde había mucho ruido por las noches ya que era una zona de paso.

2026-08-31 • via Nuitee
A
Alejandro • solo_traveller • es
9
2026-08-28 • via Nuitee
F
Franco Ordoñez • extended_group • ec
9
2026-08-27 • via Nuitee
J
jim abel • solo_traveller • ec
10
Pros:

La atención

2026-08-12 • via Nuitee
D
David • solo_traveller • ec
9
2026-08-10 • via Nuitee
G
Guillermo • couple • ec
8
Pros:

Excellent location. Very friendly staff. The room was a bit small. The bathroom was comfy

2026-08-08 • via Nuitee
C
Christopher • solo_traveller • co
8
2026-07-25 • via Nuitee
M
Micaela • solo_traveller • ec
9
2026-06-28 • via Nuitee
P
Paguay • solo_traveller • ec
9
Pros:

La atención, su limpieza la comodidad.

2026-06-17 • via Nuitee
D
David Stalin • solo_traveller • ec
10
Hotel Recomendado, cómodo, limpio y en el centro Histórico cerca de todo.
Pros:

Excelente atención en el Hotel, habitación cómoda, excelente limpieza, lugar en el centro histórico, cerca de todo, además parqueo. Recomendado!!!

2026-06-14 • via Nuitee
C
CAROLINA • couple • ec
10
Extraordinaria
Pros:

La edificación, la amabilidad del personal, impecable limpieza, excelente atención

2026-05-30 • via Nuitee
H
Huahua • solo_traveller • ec
7
2026-05-26 • via Nuitee
J
Juan Pablo • solo_traveller • ec
10
TODO MUY BIEN, ADECUADO PARA ESTAR CERCA DEL CENTRO
Pros:

LA HABITACIÓN

Cons:

NADA

2026-05-18 • via Nuitee
J
Juan • family_with_children • ec
8
2026-05-18 • via Nuitee
C
cumbicus • solo_traveller • ec
10
2026-05-18 • via Nuitee
F
Fabricio • solo_traveller • ec
1
BOOKING DEBE CHEQUEAR LOS HOTELES QUE AÚNNO CIERRAN
Pros:

Nunca ingresé. Porque la reservación me salióconfirmada. Pero, cuando lleguéal hotel, la recepcionistame dijo que NO porque la páginala habían cerrado. Booking debe verificar que hoteles prestan servicios y cuáles NO. para no pasar perdiendo el tiempo.

Cons:

Grrrrrrrrr

2026-05-15 • via Nuitee
A
Ana • couple • ec
8
2026-05-15 • via Nuitee
E
Eduardo • solo_traveller • ec
9
2026-05-06 • via Nuitee
S
sanchez • solo_traveller • ec
9
Comodidad
Pros:

La atención del personal

2026-05-04 • via Nuitee