Novotel Bali Ngurah Rai Airport

Hotels
•
Novotel
8.5 (5562 reviews)
Jalan Raya Ngurah Rai , Kuta , ID
+62 361 9360200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Extremely close to the airport / literally in the terminal
Friendly, helpful staff and quick check-in
Excellent and robust breakfast buffet
Clean, comfortable and quiet rooms suitable for stopovers
Convenient for very early or late flights (24-hour service)
Good amenities available (pool, massage)
Cons:
Restaurant / Premier Lounge issues (no food at times; restaurant quality/temperature complaints)
Gym and some restaurant areas reported as uncomfortably warm
Old towels reported and signs of needed maintenance
Door lock needed fixing during one stay
Smoking area ashtrays overflowing
Entrance/walking route to airport could use clearer signage

Categories

Cleanliness
7.5
Generally clean rooms noted by several guests, but some maintenance/cleaning issues reported (old towels, overflowing ashtrays in smoking area, and a door lock needing repair).
Service
9.5
Consistently praised: friendly, helpful and quick staff; 24-hour service and smooth check-in/out made transit stays easy.
Location
9.5
Exceptional for airport travellers — repeatedly described as literally in or steps from the terminal, very convenient for early/late flights.
Room Quality
8.5
Rooms described as comfortable, spacious and quiet with good beds; well suited for short stopovers.
Amenities
7.5
Good amenities like pool and massage, but mixed experiences with on-site facilities (warm gym/restaurant, empty Premier Lounge at times).
Value for Money
8.5
Appropriate value for an airport hotel — convenient location and facilities deliver good utility for short stays and transits.
Food and Beverage
8.5
Breakfast/buffet widely praised as strong; some negative notes about restaurant temperature/quality and a lounge with no food during one stay.
Overall Experience
8.5
Many guests described a very positive, convenient stay ideal for transits: friendly staff, great location and strong breakfast make it a reliable airport option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Luxurious Accommodation

Novotel Bali Ngurah Rai Airport offers modern rooms with air conditioning, flat-screen TVs, and safety deposit boxes. Some rooms even feature sofa beds and work areas for added convenience. The private bathrooms are equipped with showers and complimentary amenities, along with cozy slippers and bathrobes for extra comfort.

Relaxation and Recreation

Guests can unwind by the outdoor pool, hit the fitness center, or indulge in a soothing massage at the on-site spa. For business travelers, the hotel provides meeting rooms and a function hall, while laundry services are available upon request.

Convenient Location

Situated just minutes away from Tuban Beach and Waterbom Bali, with easy access to the airport, Novotel Bali Ngurah Rai Airport is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used for booking must be valid for the entire stay and presented upon check-in. If the original card cannot be shown or verified, guests are required to pay with an alternative payment method. Any deposit paid will be refunded to the original card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 5562 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
L
Lara • couple • gb
10
2026-10-31 • via Nuitee
T
tina • solo_traveller • au
10
Excellent place for quick stop over
Pros:

Close to airport and great staff

Cons:

Nothing

2026-10-31 • via Nuitee
M
Michael • couple • us
8
Perfect for an early night
Pros:

Convenient! Check your in was quick. Staff was friendly. Room was spacious and clean.

Cons:

The gym and restaurant were very warm.

2026-10-31 • via Nuitee
B
Belinda • family_with_children • au
10
Pros:

The staff were amazing

Cons:

The Premier Lounge had no food and it was hot and stuffy.

2026-10-31 • via Nuitee
R
Rachel • family_with_children • fr
10
Hôtel parfaitement situé après un long vol ou avant un décollage tôt le matin
Pros:

Très bel hôtel parfait après un long voyage en avion.
Très bon petit déjeuner.
À deux pas de l’aéroport

Cons:

Rien

2026-10-31 • via Nuitee
M
Mazza • family_with_children • fr
10
Endroit parfait pour prendre l’avion au plus vite
Pros:

Très très bien

Cons:

Le restaurant est vraiment pas bien

2026-10-31 • via Nuitee
E
Emmanuel • couple • au
10
excellent service
Pros:

it’s accessible to the airport and it’s so nice

Cons:

none

2026-10-30 • via Nuitee
A
Ajeng • family_with_children • de
9
2026-10-30 • via Nuitee
J
Jörg • family_with_children • de
10
2026-10-29 • via Nuitee
M
Moira • solo_traveller • au
10
Excellent
Pros:

Breakfast was excellent, comfortable bed and good facilities proximity to airport

Cons:

Nothing

2026-10-29 • via Nuitee
V
Vivian • family_with_children • ng
8
Pros:

Everything, for an airport hotel, I was impressed..the breakfast buffet is robust..chef kiss

Cons:

Honestly, nothing

2026-10-28 • via Nuitee
E
Erin • couple • au
10
Exactly what we needed to transition our trips.
Pros:

Luxury, comfort, ease, friendly staff.

2026-10-28 • via Nuitee
F
Fadisha • extended_group • kz
9
2026-10-28 • via Nuitee
R
Rainer • couple • de
10
Pros:

Direkt am Flughafen

2026-10-28 • via Nuitee
M
Melissa • family_with_children • nz
8
2026-10-27 • via Nuitee
K
Kylie • family_with_children • au
8
2026-10-27 • via Nuitee
P
Phil • couple • au
5
Very Convenient for a late flight but overall average
Cons:

Towels were very old and should be replaced for a quality establishment like this. Door would not lock and needed maintenance to fix. Did not realise this until leaving room several times and door remained unlocked - OK after it was fixed though.

2026-10-27 • via Nuitee
I
Igor • solo_traveller • be
9
Pros:

The botel offers everything you need for a perfect stopover: comfortable rooms, good food, pool and massage, very friiendly staff and - excellent location, just a few minutes walk from the airport terminal.

2026-10-27 • via Nuitee
R
Rose • family_with_children • au
8
Pros:

It's literally in the airport building

2026-10-27 • via Nuitee
R
Rod • family_with_children • fr
8
2026-10-27 • via Nuitee