Novotel Bali Ngurah Rai Airport

Hotels
Novotel
9 (4734 reviews)
Jalan Raya Ngurah Rai , Kuta , id

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient airport location
Friendly staff
Good food options
Cons:
Limited internet connection
Minor cleanliness issue

Categories

Cleanliness
8.21
The hotel was generally clean and well-maintained, although a complaint about a band-aid in the pool affected the score.
Service
9.18
Staff were consistently described as friendly and accommodating, contributing positively to the overall stay.
Location
9.72
The hotel's proximity to the airport was praised as extremely convenient for travelers.
Room Quality
9.17
Rooms were noted to be comfortable and well-appointed, making for a pleasant stay.
Amenities
8.7
Amenities received mixed feedback; while the pool was noted as nice, there were some concerns.
Value for Money
8.66
Overall, perceived as reasonable value for a stopover, though some felt pricing was slightly high.
Food and Beverage
9.21
The breakfast buffet options were praised for variety and quality, contributing to a positive dining experience.
Overall Experience
9.18
Overall stay was highly rated, with many positive experiences outweighing any minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:32

Property Description

Luxurious Accommodation

Novotel Bali Ngurah Rai Airport offers modern rooms with air conditioning, flat-screen TVs, and safety deposit boxes. Some rooms even feature sofa beds and work areas for added convenience. The private bathrooms are equipped with showers and complimentary amenities, along with cozy slippers and bathrobes for extra comfort.

Relaxation and Recreation

Guests can unwind by the outdoor pool, hit the fitness center, or indulge in a soothing massage at the on-site spa. For business travelers, the hotel provides meeting rooms and a function hall, while laundry services are available upon request.

Convenient Location

Situated just minutes away from Tuban Beach and Waterbom Bali, with easy access to the airport, Novotel Bali Ngurah Rai Airport is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used for booking must be valid for the entire stay and presented upon check-in. If the original card cannot be shown or verified, guests are required to pay with an alternative payment method. Any deposit paid will be refunded to the original card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 100000 per day.

Location

Guest Reviews

9
Based on 4734 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Serlyany family_with_children au
10
2026-04-10 via Nuitee
T
Tetiana couple sg
10
2026-04-10 via Nuitee
M
MARIA solo_traveller pt
10
Pros:

Tranquilidade
Limpeza
Simpatia

2026-04-10 via Nuitee
A
Allyson couple ca
8
Pros:

Amazing to be so close to the terminal!! Pool was great. Would definitely stay again if arriving late or leaving early!

2026-04-09 via Nuitee
K
Kayleigh family_with_children gb
10
Great location
Pros:

Amazing hotel very convenient. Food was great price and delicious. Lots of choice for breakfast. Really clean and great size

Cons:

Bit of a pain to find as no signs when coming out of international that we saw with ease. Kettle was broke in room and took them 40min to bring another

2026-04-09 via Nuitee
K
Katrina couple au
8
2026-04-09 via Nuitee
Lester139 family_with_children au
10
Pros:

Location to the airport was great.the restaurant and breakfast menu was excellent both western and Balinese food offer.room great the complimentary desserts in the Mimi bar were great too (the room) very comfortable bed also.

Cons:

N.a

2026-04-09 via Nuitee
L
Lisa solo_traveller us
10
2026-04-08 via Nuitee
V
Vaz couple pt
7
2026-04-08 via Nuitee
S
Susan couple au
9
Pros:

This hotel is so convenient if you have a short layover between flights in Bali. A short walk from the International Airport the staff are always welcoming. Excellent lounge for snacks relaxing on 3rd floor as the restaurant was closed when I arrived. The buffet breakfast is exceptional. Beautiful pool area. Another short walk to the domestic airport. Highly recommend this hotel.

2026-04-08 via Nuitee
N
Nandini solo_traveller in
10
2026-04-07 via Nuitee
K
Kathy couple au
10
Would stay here again
Pros:

Excellent close to everything our breakfast was included.
We had a fantastic couples massage at thief beauty spa.
Food was amazing.
3 pools to choose from
Great kids room
Staff were all fabulous

Cons:

Nothing

2026-04-07 via Nuitee
B
Beyhan couple nl
10
Pros:

Uitstekend personeel

2026-04-07 via Nuitee
E
Emma couple au
10
2026-04-07 via Nuitee
J
Julie couple au
7
Overall the convenience of being next to the airport is a huge plus.The location and staff were all excellent
Pros:

The convenience when in transit after long connecting flights.
The staff were all wonderful,helpful,happy and attentive.
The bed was super comfortable
The rooms were quiet and clean,towels were old and need to invest in new ones

Cons:

How confusing when trying to get to lobby from rooms or to the lounge or gym or pool- really need signs with arrows as we were so jet lagged we got lost everywhere.
The room and hallways smelled musty
Needs new carpet and cleaned up
Outside tiles were dirty looking

2026-04-07 via Nuitee
A
Amy solo_traveller au
10
Great hotel
Pros:

Staff were amazing. My flight was cancelled so i was a little upset and they were absolutely lovely

Cons:

I couldnt find the enterance from the airport

2026-04-07 via Nuitee
G
george couple au
9
2026-04-06 via Nuitee
N
Narelle solo_traveller au
5
2026-04-05 via Nuitee
S
Shearsby family_with_children au
10
Pros:

Location was good for the airport. Hotel was clean and facilities were great

Cons:

Getting in and out of the accommodation to go out was a little frustrating.

2026-04-05 via Nuitee
M
Melanie family_with_children au
8
Pros:

Location brilliant

2026-04-05 via Nuitee