Novotel Bali Ngurah Rai Airport

Hotels
Novotel
9 (4695 reviews)
Jalan Raya Ngurah Rai , Kuta , id

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient airport location
Friendly staff
Good food options
Cons:
Limited internet connection
Minor cleanliness issue

Categories

Cleanliness
8.21
The hotel was generally clean and well-maintained, although a complaint about a band-aid in the pool affected the score.
Service
9.18
Staff were consistently described as friendly and accommodating, contributing positively to the overall stay.
Location
9.72
The hotel's proximity to the airport was praised as extremely convenient for travelers.
Room Quality
9.17
Rooms were noted to be comfortable and well-appointed, making for a pleasant stay.
Amenities
8.7
Amenities received mixed feedback; while the pool was noted as nice, there were some concerns.
Value for Money
8.66
Overall, perceived as reasonable value for a stopover, though some felt pricing was slightly high.
Food and Beverage
9.21
The breakfast buffet options were praised for variety and quality, contributing to a positive dining experience.
Overall Experience
9.18
Overall stay was highly rated, with many positive experiences outweighing any minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:32

Property Description

Luxurious Accommodation

Novotel Bali Ngurah Rai Airport offers modern rooms with air conditioning, flat-screen TVs, and safety deposit boxes. Some rooms even feature sofa beds and work areas for added convenience. The private bathrooms are equipped with showers and complimentary amenities, along with cozy slippers and bathrobes for extra comfort.

Relaxation and Recreation

Guests can unwind by the outdoor pool, hit the fitness center, or indulge in a soothing massage at the on-site spa. For business travelers, the hotel provides meeting rooms and a function hall, while laundry services are available upon request.

Convenient Location

Situated just minutes away from Tuban Beach and Waterbom Bali, with easy access to the airport, Novotel Bali Ngurah Rai Airport is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used for booking must be valid for the entire stay and presented upon check-in. If the original card cannot be shown or verified, guests are required to pay with an alternative payment method. Any deposit paid will be refunded to the original card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 100000 per day.

Location

Guest Reviews

9
Based on 4695 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
5
561miyat Family
10
Nice hotel!
Pros:

Very well,clean and nice breakfast.

2026-02-20 via Tripadvisor
1
186guoy Family
10
Good experience
Pros:

The breakfast is great and experience is good.

2026-02-20 via Tripadvisor
A
adrianl277 Solo travel Los Angeles, California
8
Excellent Location, Typical Novotel Decor, & Good Service
Pros:

I spent three nights at the Novotel Bali Airport, as I have a few day trips to nearby cities that require air travel. The location can't be any better if you arrive late, need to depart early, or have a layover before traveling to another city or returning home. The hotel is almost located in between the international and domestic terminal. There are covered walkways from both location. The signage is a bit strange & can be better but staffs are here to help. I felt pretty comfortable walking between hotel and terminal - both domestic and international - at all hours.

The hotel itself is fairly standard for a typical Novotel hotel and the rooms reflect the same standard. Check in was fine and the service was good. I paid for a runway view room with lounge access, and it was not disappointing for an AvGeek. The club lounge does not offer breakfast, but open at the afternoon hours and have a good evening spread. The attendants are friendly and the lounge, despite a bit dated, was kept in good condition and has a great view of the runway and part of the international terminal.

I used the fitness room, which are divided into a cardio room and a weigh room. The machines really need a refresh though. There is a swimming pool, which I also used.

In terms of dining, the hotel has a 24 hours room service, as well as a restaurant/cafe. I think they remain opened 24 hours (or at least the cafe). If you don't want hotel food, you can easily walk to a number of chain restaurants, as well as Starbucks, which seem to open 24/7 at the domestic terminal, and the international terminal offers a bit more selections, and literally designed as a mall. If it is raining, I will recommend you to head to the international terminal, as you don't need to walk outside at all.

In conclusion, it is a good stay and I will definitely be back here if I need to be closed to the Bali airport.

2026-02-20 via Tripadvisor
Q
Q2488LLruil Family
10
Perfect to stay
Pros:

Beautiful room and the breakfast so delicious

2026-02-19 via Tripadvisor
8
870liuy Family
10
Amazing
Pros:

Very good hotel nice to stay here

2026-02-19 via Tripadvisor
N
Navigator28711106123 Family United States
10
Good
Pros:

The service at this hotel was excellent from the moment I arrived until I checked out. All the staff were friendly and always ready to help guests with their needs. I would like to give special thanks to Mr. Bagus from security, who was very alert, polite, and attentive to guests. He greeted me warmly, helped me, and gave me directions.

2026-02-19 via Tripadvisor
N
nangpriyangkal Business
10
All the staff were good, approachable, friendly
Pros:

We had a good stay and the service the all the staff where friendly 🎖️🎖️🎖️

2026-02-18 via Tripadvisor
W
wanyik2026 Family
10
Wonderful
Pros:

Services are very wonderful!

2026-02-18 via Tripadvisor
W
wangq216 Family
10
Good
Pros:

Good hotel for transit very recommended

2026-02-18 via Tripadvisor
1
154niak Business
10
A pleasant night
Pros:

The Room was comfortable and suitable for transit.
breakfast is complete, so many various and delicious

2026-02-18 via Tripadvisor
P
P3651PPjohnw Family
10
very nice
Pros:

a convient clean nice stay。。。

2026-02-18 via Tripadvisor
A
ak_na417 Business
10
Good
Pros:

All service and breakfast cousins are perfect. I appreciate that Miss. MAZAYA

2026-02-18 via Tripadvisor
C
Curious55933773533 Couples
10
Honeymoon in Bali
Pros:

We had a wonderful honeymoon stay at Novotel! The honeymoon setup was beautifully arranged and made our celebration extra special.

The buffet breakfast was magnificent, with a wide variety of choices including delicious local Indonesian dishes — such a great way to experience the local flavors. We also enjoyed access to the Premier Lounge, where we had midday bites, afternoon tea, and evening cocktails. The view was amazing — you can see the airport and even watch planes landing, which made the experience even more unique.

A special thank you to Nilam at reception for her exemplary service and for assisting all our needs so warmly and professionally.

Highly recommended, especially for special occasions!

2026-02-15 via Tripadvisor
L
lucaspV4041GN Solo travel
10
Excellent hotel, comfortable and beatiful
Pros:

an amzing experience, the room and service are flawless and really good! I would love to come back and spend more days there.

2026-02-14 via Tripadvisor
V
Vacation46042885491 Family Indonesia
10
Nice experience.
Pros:

It’s very easy to get around, the staff are very friendly and helpful.
Always happy to be back and stay in Novotel.
The breakfast is delicious and so many choices.

Definitely will recommend to friends and family.

Very well done to all the staff👍

2026-02-14 via Tripadvisor
W
World84Traveller Solo travel
10
Great hotel.
Pros:

The hotel exceeded all expectations. impeccable service, beautifully maintained rooms, and attention to every detail. A perfect blend of comfort, elegance, and genuine hospitality.

2026-02-14 via Tripadvisor
F
franck couple fr
8
2026-02-14 via Nuitee
H
Helen family_with_children id
8
Pros:

It close to airport international.

Cons:

It is very expensive

2026-02-14 via Nuitee
T
Travis family_with_children au
9
2026-02-14 via Nuitee
A
Alexey couple ru
7
Pros:

Только расположение.

Cons:

Грязные номера, грязные полы, грязное постельное белье, душно в коридорах, изношенные тренажеры, отвратительные коктейли

2026-02-13 via Nuitee