Novotel Bali Ngurah Rai Airport

Hotels
Novotel
9 (5267 reviews)
Jalan Raya Ngurah Rai , Kuta , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport location
Friendly staff
Good food options
Cons:
Limited internet connection
Minor cleanliness issue

Categories

Cleanliness
8.21
The hotel was generally clean and well-maintained, although a complaint about a band-aid in the pool affected the score.
Service
9.18
Staff were consistently described as friendly and accommodating, contributing positively to the overall stay.
Location
9.72
The hotel's proximity to the airport was praised as extremely convenient for travelers.
Room Quality
9.17
Rooms were noted to be comfortable and well-appointed, making for a pleasant stay.
Amenities
8.7
Amenities received mixed feedback; while the pool was noted as nice, there were some concerns.
Value for Money
8.66
Overall, perceived as reasonable value for a stopover, though some felt pricing was slightly high.
Food and Beverage
9.21
The breakfast buffet options were praised for variety and quality, contributing to a positive dining experience.
Overall Experience
9.18
Overall stay was highly rated, with many positive experiences outweighing any minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:32

Property Description

Luxurious Accommodation

Novotel Bali Ngurah Rai Airport offers modern rooms with air conditioning, flat-screen TVs, and safety deposit boxes. Some rooms even feature sofa beds and work areas for added convenience. The private bathrooms are equipped with showers and complimentary amenities, along with cozy slippers and bathrobes for extra comfort.

Relaxation and Recreation

Guests can unwind by the outdoor pool, hit the fitness center, or indulge in a soothing massage at the on-site spa. For business travelers, the hotel provides meeting rooms and a function hall, while laundry services are available upon request.

Convenient Location

Situated just minutes away from Tuban Beach and Waterbom Bali, with easy access to the airport, Novotel Bali Ngurah Rai Airport is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used for booking must be valid for the entire stay and presented upon check-in. If the original card cannot be shown or verified, guests are required to pay with an alternative payment method. Any deposit paid will be refunded to the original card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 100000 per day.

Location

Guest Reviews

9
Based on 5267 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jordi couple es
10
2026-07-04 via Nuitee
S
Simarjeet family_with_children au
8
2026-07-04 via Nuitee
H
Hermes-Biwer solo_traveller be
10
Pros:

Alles supper, und nahe dem Flughafen

2026-07-04 via Nuitee
L
lance couple au
6
Pros:

The tv kept freezing and the advertised bathroom items were not there

2026-07-04 via Nuitee
C
co_kun_54 Business
10
Smiling and hard working personel
Pros:

Good food, perfect personel, good rooms

2026-07-03 via Tripadvisor
R
Relax49222858234 Business
10
Kind staff
Pros:

Especially the food in the restaurant and the polite personnel was great.

2026-07-03 via Tripadvisor
J
Jenna couple au
10
2026-07-03 via Nuitee
R
Rachael solo_traveller au
10
Good hotel for a transfer.
Pros:

Outstanding breakfast.
It is a transfer hotel so the room is a little spartan but, it did the trick.
Super friendly staff.
Lovely hotel facilities.
Allowed us to organise a day pass before our flight home

Cons:

Nothing.

2026-07-03 via Nuitee
R
Raquel extended_group au
8
2026-07-02 via Nuitee
R
Raquel family_with_children au
8
2026-07-02 via Nuitee
A
Alison couple au
10
2026-07-02 via Nuitee
G
Geoffrey couple au
1
Never returning ,it’s a one star facility .
Pros:

Location to airport plus pleasant serving staff

Cons:

The carpets in room were filthy and stained same as most walk ways in hotel .
The towels were old thin and stained ,gave me the creeps using them .

2026-07-02 via Nuitee
K
Karly couple au
7
Ideal for stopover
Pros:

Good location for airport hotel

Cons:

Quite dated, bathroom etc

2026-07-02 via Nuitee
L
Laura solo_traveller nz
10
Everything and more!
Pros:

I loved everything.

2026-07-02 via Nuitee
H
Harry solo_traveller gb
9
Excellent for easy access to international departures.
Pros:

Short walk to airport & staff were able to check us in early

Cons:

Nothing

2026-07-02 via Nuitee
A
Alison couple au
10
2026-07-02 via Nuitee
S
Selina solo_traveller au
10
Will return again and again
Pros:

Convenient, reasonable priced and comfortable

Cons:

There was nothing I can think about

2026-07-01 via Nuitee
S
Séverine solo_traveller ch
9
Juste à la sortie de l’aéroport
Pros:

Très bien quand on arrive très tard à l’aéroport,
juste à la sortie de l’aéroport.
Merveilleux petit déjeuner.

Cons:

-

2026-07-01 via Nuitee
P
Paun family_with_children fr
9
2026-07-01 via Nuitee
G
georginar821 Couples Australia
10
Pre flight stay
Pros:

We stayed here for one night before our flight. It’s such a lovely hotel with such helpful staff. Very upmarket and clean the rooms are lovely and quite.
We had premium lounge access and we really enjoyed the atmosphere and Sri Wiyahi working in the lounge worked so hard and wqs so pleasant to us nothing was too much trouble.
Would stay agajn

2026-06-30 via Tripadvisor