Brentwood Aberdeen City Centre near Union Street

Hotels
OYO AMER
7.4 (171 reviews)
101 Crown Street, Aberdeen, Scotland, AB11 6HH , Aberdeen , GB

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)

Review Highlights

Pros:
Friendly staff
Convenient location
Nice breakfast
Cons:
Poor cleanliness
Uncomfortable rooms
Limited amenities

Categories

Cleanliness
4.65
Multiple reviews highlight significant issues with cleanliness, including mould, dirt, and lack of housekeeping.
Service
8.15
Staff were noted as friendly and helpful, but service failures were mentioned regarding unavailability.
Location
8.65
Location was mentioned as convenient, but reviews suggest it may be in a declining area.
Room Quality
5.65
Rooms are described as old, uncomfortable, and needing refurbishment, with several structural issues noted.
Amenities
7.65
Limited amenities available; specific requirements like coffee and clean facilities were not met.
Value for Money
7.65
Despite low prices, multiple reviews suggest the experience does not match the cost paid.
Food and Beverage
9.65
Breakfast was praised as being very nice, although no other food services were available.
Overall Experience
7.15
Overall experience significantly affected by cleanliness and room conditions, leading to dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:46

Property Description

Prime Location
Located in the heart of Aberdeen, OYO Flagship Brentwood offers easy access to major attractions such as The Trinity Centre and Union Square Shopping Centre.

Comfortable Accommodation
With 116 well-equipped guestrooms, including flat-screen TVs and complimentary Wi-Fi, we ensure a cozy stay for all our guests.

Convenient Amenities
Enjoy the convenience of free self-parking, front desk service, and daily housekeeping during your visit. Book your stay now and experience the best of Aberdeen at OYO Flagship Brentwood.

Important information:

  • Up to 2 children 18 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.4
Based on 171 reviews
Cleanliness: 4.65
Service: 8.15
Location: 8.65
Room Quality: 5.65
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 9.65
Overall Experience: 7.15
D
Delanie
6
Pros:

The place was fine, clean, just a little out of the way. The staff was very very. I’ve tho. The code provided to me did not work the first time and there were a lot of stairs to get to and then back to the reception with my vags. The front desk person was very kind tho and helped promptly.

2025-10-04 via Nuitee
A
Amy
4
Pros:

Our room was

2025-09-29 via Nuitee
S
Sylvia
6
Pros:

There were only the bare necessities but that was natural due to the low price. For instance, there was a coffee pot, but no coffee or tea, which was kind of funny. However, the staff were very nice.

2025-09-27 via Nuitee
L
Lenora
8
Pros:

Only thing was no cup so you could make a drink ,no tea or coffee supplied .

2025-09-22 via Nuitee
R
Rafael
8
Pros:

Older property that is convenient

2025-09-15 via Nuitee
D
David
4
Pros:

The bathroom was disgusting, mould on the walls - no shower mat (despite a sign saying to use one), so it was a slip hazard when climbing in / out of the bath to get a shower.
There was a very strong smell of curry when you enter the hotel. Overall, whilst admittedly very cheap - it is not somewhere I would return to. I would rather pay a bit more and feel “clean” when I leave.

2025-09-13 via Nuitee
D
Darren
2
Pros:

Do not stop at this hotel it’s shocking !!! Old dirty staff useless no parking

2025-09-11 via Nuitee
N
nicolas
4
Pros:

Room was clean but the hotel and its furniture are old, confort is basic

2025-09-10 via Nuitee
S
Stephen
4
Pros:

The hotel was pricey, but that was because of Offshore Europe. However, I hadn't realised how much the Brentwood had decayed since I last visited (many years ago). This is not a pleasant hotel - it's in urgent need of refurbishment; the building, it's contents, and its cleanliness are a far cry from anything I would consider acceptable. Fellow customers were noisy, sitting in corridors, and looking like they had been placed there by the authorities (perhaps they had). All-in-all not a nice experience and I won't be staying again. Sorry.

2025-09-09 via Nuitee
J
Jack
4
Pros:

The shower didn’t work properly, only had luke warm water, there was also no pressure. There was the old pillow sheets left on the floor from previous. The ironing board was broken

2025-09-08 via Nuitee
G
Gary partner
4
Pros:

Staff helpful and friendly. Room however was not very nice . Bed uncomfortable , wallpaper hanging off wall, holes in wall , no tea and coffee in room, shower mouldy at bottom.

Breakfast was very nice

Hotel is just very dated

2025-09-07 via Nuitee
C
Charlene
2
Absolutely disgusting!
Pros:

Absolutely disgusting. I had stayed at the Brentwood a few years back and it was fine - had no complaints. On this occasion I was appalled at the lack of cleanliness and services provided with my 4 night stay.

The floor was filthy, had never seen a brush or mop in a very long time. As a result, my bed was full or dirt and dust from what was being picked up on my feet. There was no house keeping provided my entire stay, thankfully i had 2 towels to use but I had hoped the bedsheets may have been changed due to the filth form the floor.

The shower wasn't in great condition, a clear build up of grime within the door panels and seals. There was other guests hairs dotted around the room.

Furthermore, the tv didn't work at all and I was awoken throughout the night by banging of doors in the hall. The plug socket behind the bed was loose which was very concerning! The Kettle plug had been Sellotaped together and had no PAT test sticker on it so it was clearly unsafe to use.

I popped into reception on 3 occasions to request a new room, but no one was available so I just had to accept my fate.



2025-09-06 via Nuitee
C
Christopher friends
2
Pros:

Absolutely the worst, WORST property I have ever stayed at. Disgusting mold in bathroom, torn wallpaper, stained and broken furniture, gross carpets, 1 inch thick mattresses, stale smell, filthy bathroom, no security at front door DO NOT STAY HERE. This is an introduction to a developing nation hotel. Expedia should be embarrassed to have this property listed; total lies in the description. I have fully documented pictures of this pit. DO NOT STAY HERE.

2025-09-04 via Nuitee
G
Graham
2
Awful, avoid at all costs
Pros:

Dirty, ripped carpet.
Broken bathroom door.
Mirror light in bathroom did not work.
Shower filthy with hair on the tiles.
TV didn’t work.
Mattress very thin.
No bar or restaurant (perhaps a good thing).
Noisy, people running up and down the corridors all night.

Definitely the worst hotel I have ever stayed in.

2025-09-04 via Nuitee
K
Karen partner
6
Pros:

Property is old and the room we were in was in a corner with 2 other doors right next to our door. At least one person was talking on his phone outside our door at 10pm and it sounded like he was in the room with us. The place has a sleezy boarding house vibe. Wouldn’t stay again. It could do with a renovation.

2025-09-02 via Nuitee
G
Gina partner
8
Pros:

Everything was great except was noisy at night

2025-08-29 via Nuitee
C
Carol
2
Terrible Avoid!!
Pros:

Avoid at all cost. Paid for the room but when we arrived they had cancelled the room as the hotel was overbooked. Apparently they give on a first come basis regardless if you’ve paid or checked in online. Check in was at 2pm and we arrive at 3pm! No apology or help to find alternative accommodation. So far no refund as hotel.com weren’t aware of the cancellation

2025-08-25 via Nuitee
V
Verified traveler
6
Could have been better
Pros:

Its was good but not best experience.
Pros: Close to union Square, room is clean, breakfast is good.
Cons: shady location, no options for early check in and late checkout, your are at mercy of reception people for customization, too noisy from outside noise

2025-08-24 via Nuitee
E
Edgardo Oscar
8
Pros:

Very good location. Very convenient and had everything I needed, a bed, a bathroom. Hot water all the time. It suited me very well for the price I paid. 👍

2025-08-16 via Nuitee
D
David
4
Pros:

Correct info on parking was hard to get before arrival and staff were very impatient.

2025-08-13 via Nuitee