ibis budget Luzern City

Clean rooms. Reasonable price for the amenities you get. They only have a handsoap and toilet papers as your amenities. Hair dryer would need a deposit to borrow. Bus stop right in front. Don't plan to walk from the train station with your luggages as it is on an uphill. Compared to hotels around the area charging crazy amount for a night, this hotel provided clean, comfortable bed for a reasonable price. One negative was that the shower temperature would fluctuate from getting cold then to super hot then warm and cold again.

Small room and bathroom

While the room was somewhat small, it was great in the sense of all the lights and the ability to control them from your bed. Additionally each side of the bed as well as the top of the bunk bed have their own lights as well. It was a great stay overall. We only had the breakfast one day but it was good. Highly recommend as not far away from the bus stop and they provided a free bus pass for us to use in Luzern during our stay (since we trained and did not have a car)

Clean rooms, beds, bathroom. Went beyond my expectations. Would recommend to family and friends. Would love to come back.

The hotel should be called the micro hotel. The rooms are smaller than a prison cell with no place to put any luggage. The shower, sink and toilet is all open in the same small room. It was clean enough and the staff was helpful but they could not make the room big enough for two people. Maybe ok if all you are bringing is a backpack.

Location is not the best, as you have to walk 15min from train station. Room was alright, not spacious but did the job. One thing is they wanted a 20 euro deposit for hair dryer (as there is no hair dryer in room), weird, that's a first for me. They also asked for 20 or 25 euro for early check-in, I said we can wait, then they gave us the room since its ready, and its only an hour and half till the 'official' check-in time.

Too small

The staff at check in was friendly and excellent
I know that Luzern is not a cheap city. But I find the prices too high.

A woman staff in reception is unwelcome. I don't feel I was treated well and she was rude. However, a staff called Alex is friendly and willing to help every customer. He saved the hotel.

The hotel is in a very good location easy to get on and off the bus nice grocery store close by. The rooms are small, but very clean. Staff was very pleasant.

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The room is too dark, not enough lights and facilities for living.

This hotel exceeded my expectations. The rooms are small and the air conditioning does its best. The breakfast was a good value, it had lots of parking and the staff were helpful. I would stay here again. I was a solo traveler

We upgraded to the biggest room last-minute after reading about the smaller room size on the internet, and we are so glad we did! Facilities were very clean, and the hotel was walkable to the station and the Luzern city centre. The only complaint we would have was the wifi kept dropping in and out, maybe due to the location of our room.

For the most part, everything was just fine or average. The breakfast was fairly minimal compared to other european hotels, but was sufficient for a budget option. The cleanliness was good. The room was not a bad size but the bed could have been more comfortable and it was constantly warm/hot in the room even with air conditioning on full.

Good centrally located

This by far is the BEST... as it's 30 seconds from free bus stop to center town and old town.
Rooms are small as in most of Europe
Super Duper staff Thank You

I wasn’t happy with having to pay extra for parking on the hotel property…that should have been included in the purchase of the room.
Also was not very happy with the hot water situation in the shower…the temperature kept jumping around from too hot to too cold the whole time without adjusting the tap. For a room that cost me more than $800 Australian dollars a night…I think it SHOULD have been top notch!

Clean, basic, comfortable room. Breakfast was good, great dining options nearby. Beds are comfortable. Very friendly and informative staff. Would recommend.

Nice