Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy at times

Categories

Cleanliness
7.6
Room wasn't properly cleaned when checked in; some guests noted the room smelled of smoke and had trash.
Service
9.1
Staff were very helpful and kind; commendations for specific staff members highlight excellent service.
Location
9.1
Hotel is centrally located in the heart of Hamra, making it convenient for accessing nearby shops and restaurants.
Room Quality
7.6
Some guests reported issues with room cleanliness and comfort, though upgraded rooms were appreciated.
Amenities
8.6
General amenities provided were acceptable; room service noted as good but not excellent.
Value for Money
8.1
Overall value reflects the pricing relative to the location and services provided.
Food and Beverage
8.6
Good breakfast and service, although specific details on food are limited.
Overall Experience
8.5
Most guests had a pleasant stay overall, citing location and helpful staff as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Modern Accommodation in Beirut
Gems Hotel in the heart of Beirut offers a modern stay with free WiFi and an on-site restaurant.

Comfortable Rooms with Amenities
Each room at Gems Hotel is equipped with a flat-screen TV, private bathroom, and cozy bath robes and slippers for your comfort.

Convenient Location
Located just 100 meters from Hamra Street, with Rafic Hariri Airport only 8 km away, Gems Hotel is the ideal choice for travelers visiting Beirut.

Book your stay at Gems Hotel now to experience a blend of modern comfort and convenience in Beirut.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 650 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
T
Tarek couple lb
10
2026-03-27 via Nuitee
T
Tarek couple lb
10
2026-03-27 via Nuitee
T
Tarek couple lb
10
2026-03-27 via Nuitee
J
Joseph solo_traveller fr
8
2026-03-25 via Nuitee
S
Salim solo_traveller ae
8
2026-03-24 via Nuitee
F
FadyS couple eg
8
Adequate value for money and provides good service and friendly staff.
Pros:

- Friendliness of the staff
- The proximity/location
- The overall value for money

Cons:

nothing, it is modest in terms of equipment but overall clean.

2026-03-24 via Nuitee
H
Haitham extended_group eg
8
2026-03-20 via Nuitee
M
Mohamed couple us
7
Cons:

Too much noises weekends from the shop in front of the building

2026-03-11 via Nuitee
A
Abdul Salam Said couple ae
5
منتاز
Pros:

جيد جدا والله كويس الموضفين كثير مادبين

Cons:

جيد

2026-03-11 via Nuitee
R
Raed solo_traveller qa
9
Pros:

Staff very friendly and supportive, the hotal very suitable

Cons:

My room view aft area and not nice additional the hotal's parking not free ( as all world , the hotal's facilities are free like parking , swimming pool, GYM .... other than COST SHOP like SPA ... ) , So l hope to review the parking charge to be become free )

2026-03-11 via Nuitee
Z
Zeina couple be
10
Pros:

Everything was perfect

2026-03-08 via Nuitee
K
Kimberly solo_traveller ca
10
Perfect
Pros:

The people, the service, the breakfast, the security feeling, everything was perfect

Cons:

Nothing

2026-03-08 via Nuitee
W
Wissam solo_traveller lb
10
Great
Pros:

Everything was perfect, comfortable, clean, affordable, classy and best staff ever.
Special thanks to Eva, Hussein, Ahmed & Rayan for their continuous support and hospitality during my stay .

2026-03-04 via Nuitee
J
Jafar couple iq
10
2026-03-04 via Nuitee
I
Ishfaq family_with_children gb
9
Pros:

Good location
Friendly staff
Clean

Cons:

No issues

2026-03-03 via Nuitee
M
Mahmoud MS. Gomaa family_with_children sa
10
Pros:

Location is great
Reception team are so kind specially Hussein and Rayan
Everything was Ok and comfortable
I got free room upgrade

2026-02-28 via Nuitee
A
Amal family_with_children gb
9
Pros:

The location was excellent as it felt safe to go out at night to wonder around. All staff were lovely. Although we arrived 25 minutes early for check in, Hussain, one of the staff members welcomed us with a drink while we waited.

2026-02-26 via Nuitee
M
Mallory couple fr
9
Très bon séjour au gems hôtel
Pros:

Emplacement au coeur de la ville de Beyrouth
Personnel très sympathique

Cons:

Rien

2026-02-25 via Nuitee
محمد extended_group eg
10
حسن التعامل وحسن استقبال الموظفين واحترام شديد لأستاذ حسين وأستاذ علي
Pros:

حسن التعامل وحسن استقبال الموظفين واحترام شديد لأستاذ حسين وأستاذ علي

2026-02-25 via Nuitee
F
Fouad couple eg
10
2026-02-25 via Nuitee