Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy at times

Categories

Cleanliness
7.6
Room wasn't properly cleaned when checked in; some guests noted the room smelled of smoke and had trash.
Service
9.1
Staff were very helpful and kind; commendations for specific staff members highlight excellent service.
Location
9.1
Hotel is centrally located in the heart of Hamra, making it convenient for accessing nearby shops and restaurants.
Room Quality
7.6
Some guests reported issues with room cleanliness and comfort, though upgraded rooms were appreciated.
Amenities
8.6
General amenities provided were acceptable; room service noted as good but not excellent.
Value for Money
8.1
Overall value reflects the pricing relative to the location and services provided.
Food and Beverage
8.6
Good breakfast and service, although specific details on food are limited.
Overall Experience
8.5
Most guests had a pleasant stay overall, citing location and helpful staff as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Modern Accommodation in Beirut
Gems Hotel in the heart of Beirut offers a modern stay with free WiFi and an on-site restaurant.

Comfortable Rooms with Amenities
Each room at Gems Hotel is equipped with a flat-screen TV, private bathroom, and cozy bath robes and slippers for your comfort.

Convenient Location
Located just 100 meters from Hamra Street, with Rafic Hariri Airport only 8 km away, Gems Hotel is the ideal choice for travelers visiting Beirut.

Book your stay at Gems Hotel now to experience a blend of modern comfort and convenience in Beirut.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 694 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Mhd Issam solo_traveller gb
3
Friendly staff, but poor cleanliness, an unusable air conditioner, and an unexpected extra charge made this a disappoint
Pros:

The staff were polite and friendly, and the location was convenient.

Cons:

The room was not clean, and the bed sheets were dirty on arrival. The biggest issue was the air conditioning, which was locked at 16°C with no option to adjust or turn it off. It made the room uncomfortably cold, caused me to become sick, and I was unable to sleep properly. In addition, I was charged around $35 more than the price shown on Booking.com, which I only noticed after checking out.

2026-07-24 via Nuitee
A
Abou-hassan solo_traveller au
10
Pros:

Friendly staff, excellent service, clean and comfortable suite.

2026-07-18 via Nuitee
M
Mohammed solo_traveller iq
4
Pros:

الفندق جيد من الداخل ونظيف والطاقم بالنسبة للولد حسين وريان مرتبين وتعاملهم ممتاز

Cons:

بارك الفندق سعر الليلة 7 دولار حسب ما بينوا الموظفين انه استثمار وطبعا هذا بخلي شي سلبي على الفندق والغرفة واضعين بيه فقط 2 ماء وثاني يوم ماكو لا مي ولا اي شي
مع العلم اكو فنادق يوميا تقدم الماء والشاي والقهوة بشكل مجاني التكييف كان نوعا ما ضعيف ومكان الفندق مو حلو داخل ازقة ضيقة جدا

2026-07-12 via Nuitee
M
Monzer solo_traveller kw
8
2026-07-11 via Nuitee
A
Altmimy couple iq
10
جميله جداً
Pros:

النظافه والهدوء

Cons:

فقط السعر غالي

2026-07-08 via Nuitee
A
Altmimy couple iq
10
2026-07-08 via Nuitee
S
Shehzad solo_traveller gb
10
Pros:

Very welcoming, I was just in transit this time on the way to damascus having used beirut airport. It will be very good to return soon as planned when I actually stay in beirut to see beirut in a few days. Hussein checked me in and was great, as were the other staff I interacted with there. He advised me very well for my planned itinerary and made checking in seamless. Others too were very happy to talk and give me information about the country for my trip.
You can walk to the sea in 10mins (London pace but still close) and Hamra is a famous area to stay in with plenty of stores and seems very safe.

2026-07-05 via Nuitee
S
Syed Ahsan Abbas couple gb
10
Special thanks to Hussain who always goes above and beyond. Always super helpful and friendly. Gems is my go to whenever
Pros:

The location is super convenient

2026-07-03 via Nuitee
L
Laila family_with_children sy
10
2026-07-01 via Nuitee
B
Bitar solo_traveller ma
10
Pros:

Hussein was very nice polite and took care of all I needed during my stay thanks to all

2026-06-28 via Nuitee
M
Mohamad couple tr
10
2026-06-19 via Nuitee
H
Hussein solo_traveller lb
8
2026-06-16 via Nuitee
S
Sam solo_traveller fr
5
2026-06-12 via Nuitee
L
Laila family_with_children sy
9
2026-06-03 via Nuitee
M
Mohamad couple lb
8
2026-05-30 via Nuitee
T
Tarek couple lb
10
2026-03-27 via Nuitee
T
Tarek couple lb
10
2026-03-27 via Nuitee
T
Tarek couple lb
10
2026-03-27 via Nuitee
J
Joseph solo_traveller fr
8
2026-03-25 via Nuitee
S
Salim solo_traveller ae
8
2026-03-24 via Nuitee