Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy at times

Categories

Cleanliness
7.6
Room wasn't properly cleaned when checked in; some guests noted the room smelled of smoke and had trash.
Service
9.1
Staff were very helpful and kind; commendations for specific staff members highlight excellent service.
Location
9.1
Hotel is centrally located in the heart of Hamra, making it convenient for accessing nearby shops and restaurants.
Room Quality
7.6
Some guests reported issues with room cleanliness and comfort, though upgraded rooms were appreciated.
Amenities
8.6
General amenities provided were acceptable; room service noted as good but not excellent.
Value for Money
8.1
Overall value reflects the pricing relative to the location and services provided.
Food and Beverage
8.6
Good breakfast and service, although specific details on food are limited.
Overall Experience
8.5
Most guests had a pleasant stay overall, citing location and helpful staff as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Modern Accommodation in Beirut
Gems Hotel in the heart of Beirut offers a modern stay with free WiFi and an on-site restaurant.

Comfortable Rooms with Amenities
Each room at Gems Hotel is equipped with a flat-screen TV, private bathroom, and cozy bath robes and slippers for your comfort.

Convenient Location
Located just 100 meters from Hamra Street, with Rafic Hariri Airport only 8 km away, Gems Hotel is the ideal choice for travelers visiting Beirut.

Book your stay at Gems Hotel now to experience a blend of modern comfort and convenience in Beirut.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 650 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
A
Abdul Salam Said • couple • ae
5
منتاز
Pros:

جيد جدا والله كويس الموضفين كثير مادبين

Cons:

جيد

2026-03-11 • via Nuitee
R
Raed • solo_traveller • qa
9
Pros:

Staff very friendly and supportive, the hotal very suitable

Cons:

My room view aft area and not nice additional the hotal's parking not free ( as all world , the hotal's facilities are free like parking , swimming pool, GYM .... other than COST SHOP like SPA ... ) , So l hope to review the parking charge to be become free )

2026-03-11 • via Nuitee
M
Mohamed • couple • us
7
Cons:

Too much noises weekends from the shop in front of the building

2026-03-11 • via Nuitee
K
Kimberly • solo_traveller • ca
10
Perfect
Pros:

The people, the service, the breakfast, the security feeling, everything was perfect

Cons:

Nothing

2026-03-08 • via Nuitee
Z
Zeina • couple • be
10
Pros:

Everything was perfect

2026-03-08 • via Nuitee
W
Wissam • solo_traveller • lb
10
Great
Pros:

Everything was perfect, comfortable, clean, affordable, classy and best staff ever.
Special thanks to Eva, Hussein, Ahmed & Rayan for their continuous support and hospitality during my stay .

2026-03-04 • via Nuitee
J
Jafar • couple • iq
10
2026-03-04 • via Nuitee
I
Ishfaq • family_with_children • gb
9
Pros:

Good location
Friendly staff
Clean

Cons:

No issues

2026-03-03 • via Nuitee
M
Mahmoud MS. Gomaa • family_with_children • sa
10
Pros:

Location is great
Reception team are so kind specially Hussein and Rayan
Everything was Ok and comfortable
I got free room upgrade

2026-02-28 • via Nuitee
A
Amal • family_with_children • gb
9
Pros:

The location was excellent as it felt safe to go out at night to wonder around. All staff were lovely. Although we arrived 25 minutes early for check in, Hussain, one of the staff members welcomed us with a drink while we waited.

2026-02-26 • via Nuitee
M
Mallory • couple • fr
9
Très bon séjour au gems hôtel
Pros:

Emplacement au coeur de la ville de Beyrouth
Personnel très sympathique

Cons:

Rien

2026-02-25 • via Nuitee
محمد • extended_group • eg
10
حسن التعامل وحسن استقبال الموظفين واحترام شديد لأستاذ حسين وأستاذ علي
Pros:

حسن التعامل وحسن استقبال الموظفين واحترام شديد لأستاذ حسين وأستاذ علي

2026-02-25 • via Nuitee
F
Fouad • couple • eg
10
2026-02-25 • via Nuitee
M
moutaz • solo_traveller • ca
10
Amazing stay
Pros:

Great service , professional Management
Fast response , very helpful

2026-02-13 • via Nuitee
M
Muneer • couple • iq
9
Pros:

مكان للاقامة جيد جدا ونظيف
وتعامل الموظفين ممتاز ونشكرهم الكادر من الاستاذ حسين
وإيفا وريان

2026-02-13 • via Nuitee
A
Ahmed • couple • eg
10
Exceptional
Pros:

Although i have arrived nearly 10 hours before the check in time, they have managed to settle me in a room. Also they have upgraded me for free.
Amazing staff and helpful and they offered us complementary breakfast.
The location of the hotel is in hamra street which is amazing.

2026-02-13 • via Nuitee
C
Clay • solo_traveller • us
10
Lovely place, area and people
Pros:

The rooms are very nice and have everything you need. The breakfast is good and varied too, Lebanese and continental. The WiFi works well and for me the area is good because it’s close to Raouche and AUB. The staff is also incredible, especially Hussein. He is very friendly and helpful. I booked extra nights and wanted to stay in the same room and was worried I might not be able to but Hussein helped me to solve this quickly and with ease. Thanks so much. The whole stay was very very good. I recommend this hotel.

Cons:

N/A

2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
Wonderful stay that felt like home
Pros:

It was our second stay at the hotel. We came back after travelling to Syria for 2 weeks, and we felt home again right away. Once again we were upgraded to a suite, which was very comfortable. Special Thanks to Eva and Hussien from Reception who always helped us out whenever we needed something in a Quick and friendly way.

Cons:

We loved everything

2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
2026-02-12 • via Nuitee