Children allowed

Facilities

Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Noisy at times

Categories

Cleanliness
7.6
Room wasn't properly cleaned when checked in; some guests noted the room smelled of smoke and had trash.
Service
9.1
Staff were very helpful and kind; commendations for specific staff members highlight excellent service.
Location
9.1
Hotel is centrally located in the heart of Hamra, making it convenient for accessing nearby shops and restaurants.
Room Quality
7.6
Some guests reported issues with room cleanliness and comfort, though upgraded rooms were appreciated.
Amenities
8.6
General amenities provided were acceptable; room service noted as good but not excellent.
Value for Money
8.1
Overall value reflects the pricing relative to the location and services provided.
Food and Beverage
8.6
Good breakfast and service, although specific details on food are limited.
Overall Experience
8.5
Most guests had a pleasant stay overall, citing location and helpful staff as major positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Modern Accommodation in Beirut
Gems Hotel in the heart of Beirut offers a modern stay with free WiFi and an on-site restaurant.

Comfortable Rooms with Amenities
Each room at Gems Hotel is equipped with a flat-screen TV, private bathroom, and cozy bath robes and slippers for your comfort.

Convenient Location
Located just 100 meters from Hamra Street, with Rafic Hariri Airport only 8 km away, Gems Hotel is the ideal choice for travelers visiting Beirut.

Book your stay at Gems Hotel now to experience a blend of modern comfort and convenience in Beirut.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 6 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 650 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Muneer • couple • iq
9
Pros:

مكان للاقامة جيد جدا ونظيف
وتعامل الموظفين ممتاز ونشكرهم الكادر من الاستاذ حسين
وإيفا وريان

2026-02-13 • via Nuitee
A
Ahmed • couple • eg
10
Exceptional
Pros:

Although i have arrived nearly 10 hours before the check in time, they have managed to settle me in a room. Also they have upgraded me for free.
Amazing staff and helpful and they offered us complementary breakfast.
The location of the hotel is in hamra street which is amazing.

2026-02-13 • via Nuitee
M
moutaz • solo_traveller • ca
10
Amazing stay
Pros:

Great service , professional Management
Fast response , very helpful

2026-02-13 • via Nuitee
C
Clay • solo_traveller • us
10
Lovely place, area and people
Pros:

The rooms are very nice and have everything you need. The breakfast is good and varied too, Lebanese and continental. The WiFi works well and for me the area is good because it’s close to Raouche and AUB. The staff is also incredible, especially Hussein. He is very friendly and helpful. I booked extra nights and wanted to stay in the same room and was worried I might not be able to but Hussein helped me to solve this quickly and with ease. Thanks so much. The whole stay was very very good. I recommend this hotel.

Cons:

N/A

2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
Wonderful stay that felt like home
Pros:

It was our second stay at the hotel. We came back after travelling to Syria for 2 weeks, and we felt home again right away. Once again we were upgraded to a suite, which was very comfortable. Special Thanks to Eva and Hussien from Reception who always helped us out whenever we needed something in a Quick and friendly way.

Cons:

We loved everything

2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
2026-02-12 • via Nuitee
W
Wilmer • couple • nl
10
2026-02-12 • via Nuitee
A
AHMED • extended_group • iq
9
2026-02-11 • via Nuitee
N
nisrine • family_with_children • lb
10
wonderful place
Pros:

clean and beautiful room,staff is very helpful especially Mr huseim

Cons:

Nothing,everything was perfect

2026-02-10 • via Nuitee
S
Syed Ahsan Abbas • couple • gb
10
Pros:

location is perfect. Right in the middle of Hamra with easy access to shops and restaurants. Manara corniche is also a stones throw away. Rooms were super clean and comfortable bed. The best thing about the hotel was the staff, especially Hussain who went above and beyond helping me with whatever I needed. Truly made my stay and trip so much easier. Will definitely be staying there again when I’m in beirut!

2026-02-09 • via Nuitee
S
Saif • couple • om
8
Pros:

المكان نظيف ومرتب
ننصح فيه للي يحب يسكن في الحمرا

Cons:

خدمة العملاء أو الريسبشن لا تليق بالفنادق
يحتاج لهم كورسات في الضيافة والتعامل مع النزلاء
تعاملهم جاف كثير

2026-02-08 • via Nuitee
W
Wilmer • couple • nl
10
Wonderful amazing hotel that feels like home
Pros:

Our room was very modern, comfortable, clean and very spacious. We even got a Free upgrade from a standard double room to a suite. The staff was very nice, welcoming and always happy to help. WiFi is very fast. Hotel is very centrally located in the middle of Hamra. A hotel that felt like home!

Cons:

We liked everything

2026-02-08 • via Nuitee
T
taim • family_with_children • ng
8
2026-01-26 • via Nuitee
H
Hanen • family_with_children • tn
8
2026-01-26 • via Nuitee
A
Ahmad • couple • sy
10
2026-01-24 • via Nuitee
T
Tarek • couple • lb
7
2026-01-21 • via Nuitee
Z
zaid • family_with_children • jo
9
Pros:

every thing is very good

Cons:

but the wifi is week

2026-01-21 • via Nuitee
F
Faten • family_with_children • lb
8
2026-01-21 • via Nuitee
F
Farah • extended_group • kw
4
Cons:

I would like to report a serious issue that occurred during my check-in at the hotel.

The hotel staff requested the security code (CVC) located on the back of my Visa card at the time of check-in. As you are aware, the CVC code is highly confidential and should never be requested or shared with any third party.

2026-01-21 • via Nuitee
H
Hadi • extended_group • lb
8
2026-01-19 • via Nuitee