Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Issues with cleanliness
Service lapses during check-in

Categories

Cleanliness
7.75
Some reviews mention the pool being dirty and the room not being ready for check-in.
Service
9.25
Overall friendly and helpful staff; some comments on a lack of explanation during check-in.
Location
9.25
Hotel is well-located, close to the city center.
Room Quality
9.25
Beautiful rooms with lovely views, clean and comfortable.
Amenities
9.25
Well-equipped hotel with gym, pool, and good breakfast options.
Value for Money
9.25
Guests feel they received good service and quality for the price.
Food and Beverage
8.75
Breakfast has a great selection, though there were some service issues with room service.
Overall Experience
9.25
Guests generally had a wonderful experience and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:53

Property Description

Luxurious Accommodation with Spectacular Amenities

Located in Mataram, Lombok Astoria Hotel is a true gem offering a perfect blend of comfort and convenience. The hotel boasts an outdoor swimming pool, a fitness centre, and a beautiful garden, providing guests with a serene environment to unwind.

Exquisite Dining and Relaxation Options

Indulge in a culinary journey at the on-site restaurant or enjoy a cozy evening in the shared lounge. With room service available, guests can savor delicious meals at their convenience. Additionally, the hotel features a terrace where you can soak in the breathtaking views while sipping on your favorite drink.

Exceptional Service and Convenience

Benefit from complimentary amenities such as free WiFi, private parking, and a 24-hour front desk ensuring all your needs are met promptly. The well-appointed rooms, equipped with modern facilities, guarantee a pleasant stay for every guest.

Experience luxury and comfort at Lombok Astoria Hotel. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

9
Based on 306 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
E
Eppo • solo_traveller • nl
10
2026-08-27 • via Nuitee
E
Eppo • solo_traveller • nl
10
2026-08-27 • via Nuitee
N
nurul • family_with_children • id
8
senang, anak-anak senang.
Pros:

layanan ramah, makanan enak-enak

Cons:

mungkin kamarnya agak sempit

2026-08-24 • via Nuitee
R
Rully • solo_traveller • fr
10
2026-08-24 • via Nuitee
H
Helena • family_with_children • id
10
Will come back again.
Pros:

It's the 4th stay, and it's as excellent as usual. Very nice and authentic Indonesian dishes at the breakfast. Thank you

Cons:

Nothing.

2026-08-19 • via Nuitee
D
Darcy • solo_traveller • au
8
Pros:

Staff were incredible and very attentive. They are very proud of their city and island. They will go out of their way to ensure your comfort

Cons:

The spa treatment was very uncomfortable, the therapists seemed as though they needed more training.

2026-08-18 • via Nuitee
G
Gabor • solo_traveller • hu
6
Pros:

Clean and nice hotel

Cons:

Staff started karaoke in the parking lot in front of the hotel at 6:12 a.m. to celebrate Hari Merdeka. It’s great that the staff can enjoy the occasion, but activities this early in the morning should not disturb hotel guests who have paid for a peaceful and comfortable stay.

2026-08-17 • via Nuitee
H
Hideyuki • solo_traveller • jp
10
朝の景色、ローカル料理中心のビュッフェ、手頃な価格が魅力
Pros:

比較的手頃な価格帯でありながら、都市型の高層ホテルらしく、レセプションやロビーは天井が高く設計されており、開放感とともに上品な雰囲気が感じられました。

10階の山側の客室に宿泊しましたが、朝には美しい日の出を望むことができ、非常に心地よい朝を迎えることができました。

客室はコンパクトながらも清潔に保たれており、設備面に特段の不備は見られませんでした。必要なアメニティは一通り揃っており、快適に滞在することができました。

ホテル周辺には観光スポットや飲食店が豊富にあるエリアではありませんが、Grabを利用することで市内各所への移動もスムーズで、特に不便は感じませんでした。

朝食ビュッフェはローカル料理を中心とした構成となっており、インドネシア在住者はもちろん、旅行者にとっても本場のインドネシア料理を気軽に楽しめる内容で、十分に満足できるものでした。

2026-08-17 • via Nuitee
K
Klaasjaap • family_with_children • nl
10
Schoon hotel en zeer vriendelijk personeel
Pros:

Ontbijt, schone kamers

2026-08-03 • via Nuitee
M
MOHAGER • solo_traveller • sa
10
Pros:

حسن تعامل طاقم الاستقبال وكذلك طاقم المطعم

Cons:

للاسف لايوجد شطاف ماء عربى للمرحاض فى الحمام

2026-08-02 • via Nuitee
M
MOHAGER • solo_traveller • sa
9
Pros:

طاقم الاستقبال والمطعم ممتازين .

Cons:

لايوجد شطاف ماء عربي فى الحمام

2026-08-02 • via Nuitee
M
MOHAGER • solo_traveller • sa
10
Pros:

حسن تعامل طاقم الاستقبال وطاقم المطعم

Cons:

لايوجد شطاف ماء عربى للمرحاض فى الحمام

2026-08-02 • via Nuitee
M
MARKO JASKO • couple • it
9
Pros:

Nice room and buffet breakfast

Cons:

All good

2026-07-25 • via Nuitee
U
Umit • family_with_children • fr
10
Pros:

Top

2026-07-13 • via Nuitee
B
B. • couple • fr
9
2026-07-10 • via Nuitee
A
Arie • couple • nl
9
Pros:

Goede lokatie

2026-07-02 • via Nuitee
K
Kis • family_with_children • ro
5
The location is good, the room pretty big but is not clean. Breakfast is horrible, pool really cold.
Pros:

Location was ok.

Cons:

Breakfast
Cleanliness

2026-06-11 • via Nuitee
J
John • couple • au
9
2026-06-11 • via Nuitee
T
Tom • couple • nl
7
2026-06-09 • via Nuitee
A
Anissa • couple • fr
8
2026-06-01 • via Nuitee