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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Massage services
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Packed lunches
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Spa/wellness center
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Karaoke
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Non-smoking throughout
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Snack bar
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Pool with view
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Kid-friendly buffet
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Sun loungers or beach chairs
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Sun umbrellas
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Coffee Shop on site
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Kids' pool
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Fence around pool
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Spectacular Amenities
Located in Mataram, Lombok Astoria Hotel is a true gem offering a perfect blend of comfort and convenience. The hotel boasts an outdoor swimming pool, a fitness centre, and a beautiful garden, providing guests with a serene environment to unwind.
Exquisite Dining and Relaxation Options
Indulge in a culinary journey at the on-site restaurant or enjoy a cozy evening in the shared lounge. With room service available, guests can savor delicious meals at their convenience. Additionally, the hotel features a terrace where you can soak in the breathtaking views while sipping on your favorite drink.
Exceptional Service and Convenience
Benefit from complimentary amenities such as free WiFi, private parking, and a 24-hour front desk ensuring all your needs are met promptly. The well-appointed rooms, equipped with modern facilities, guarantee a pleasant stay for every guest.
Experience luxury and comfort at Lombok Astoria Hotel. Book your stay now for an unforgettable getaway.
A deposit may be required at the property.
Location
Guest Reviews
Ein tolles Hotel, schöne großzügige Zimmer mit einem großen komfortablen Bett und bodentiefen Fenstern. Super Frühstücksbüffet, abwechslungsreicher Speisekarte im Restaurant und Sonderaktionen wie z.B. Grillabend.
Sehr freundliches und hilfsbereites Personal.
Wir haben uns sehr wohl gefühlt und können das Hotel nur empfehlen.
Nichts:-)
importantly they got us connecting rooms.
the aircon in one of the rooms was not really working and it got hot at night.
Room full of dust and I'm allergic. Shower not hot and I need to contact the staff five times to get it fixed or move room. Quite sloppy overall.
Bilik cantik dan luas. Breakfast enak dan banyak pilihan. Staf friendly and helpful
Nothing
layanan ramah, makanan enak-enak
mungkin kamarnya agak sempit
It's the 4th stay, and it's as excellent as usual. Very nice and authentic Indonesian dishes at the breakfast. Thank you
Nothing.
Staff were incredible and very attentive. They are very proud of their city and island. They will go out of their way to ensure your comfort
The spa treatment was very uncomfortable, the therapists seemed as though they needed more training.
比較的手頃な価格帯でありながら、都市型の高層ホテルらしく、レセプションやロビーは天井が高く設計されており、開放感とともに上品な雰囲気が感じられました。
10階の山側の客室に宿泊しましたが、朝には美しい日の出を望むことができ、非常に心地よい朝を迎えることができました。
客室はコンパクトながらも清潔に保たれており、設備面に特段の不備は見られませんでした。必要なアメニティは一通り揃っており、快適に滞在することができました。
ホテル周辺には観光スポットや飲食店が豊富にあるエリアではありませんが、Grabを利用することで市内各所への移動もスムーズで、特に不便は感じませんでした。
朝食ビュッフェはローカル料理を中心とした構成となっており、インドネシア在住者はもちろん、旅行者にとっても本場のインドネシア料理を気軽に楽しめる内容で、十分に満足できるものでした。
Clean and nice hotel
Staff started karaoke in the parking lot in front of the hotel at 6:12 a.m. to celebrate Hari Merdeka. It’s great that the staff can enjoy the occasion, but activities this early in the morning should not disturb hotel guests who have paid for a peaceful and comfortable stay.
Ontbijt, schone kamers
حسن تعامل طاقم الاستقبال وطاقم المطعم
لايوجد شطاف ماء عربى للمرحاض فى الحمام
طاقم الاستقبال والمطعم ممتازين .
لايوجد شطاف ماء عربي فى الحمام
حسن تعامل طاقم الاستقبال وكذلك طاقم المطعم
للاسف لايوجد شطاف ماء عربى للمرحاض فى الحمام
Nice room and buffet breakfast
All good
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