Casa Tsaya Hotel Boutique

Hotels
•
The Q Project
8.6 (70 reviews)
Zaragoza No. 9 Colonia Centro , Bernal , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean rooms
Cons:
Hot water delay
Limited amenities

Categories

Cleanliness
8.06
The room was clean, but had an issue with hot water initially.
Service
9.03
Friendly staff, very attentive to requests.
Location
9.07
Excellent location, safe for night walks.
Room Quality
8.52
Comfortable beds, passive mention of good room conditions.
Amenities
8.05
Amenities are standard, but no extra toilet paper was provided.
Value for Money
8.51
Considered good for a couple, slightly less suitable for families.
Food and Beverage
8.56
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
9.03
Enjoyed the stay greatly, overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:29

Property Description

Luxurious Accommodation with Garden View
Experience elegance and comfort at Casa Tsaya Hotel Boutique, located just 1.4 km from Bernal's Boulder. Indulge in our beautifully appointed rooms with modern amenities including a flat-screen TV, plush bedding, and private bathrooms. Wake up to the serene view of our garden, the perfect retreat for relaxation.

Convenient Facilities and Services
Enjoy the convenience of free private parking, complimentary WiFi, and a 24-hour front desk ready to assist you at any time. Treat yourself to delicious meals at our on-site restaurant or unwind with a drink at the bar. Our dedicated staff is committed to making your stay memorable and stress-free.

Explore Nearby Attractions
Located near Polytecnic University of Querétaro and just 31 km from Querétaro International Airport, Casa Tsaya Hotel Boutique is the ideal base for your adventures. Immerse yourself in the beauty of Bernal and discover all that this charming destination has to offer.

For a delightful stay in Bernal, book now at Casa Tsaya Hotel Boutique.

Important information:

Please note that children under 15 years old are not allowed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 11 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.6
Based on 70 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 9.03
A
ALFREDO • couple • mx
7
Cumplió con expectativas
Pros:

El hotel es agradable

Cons:

Estaba tapado el drenaje de la regadera

2026-03-25 • via Nuitee
M
Medina • family_with_children • mx
9
Muy buenas intenciones y excelente ubicación
Pros:

Muy bonito

2025-11-18 • via Nuitee
K
Kenia • family
10
Pros:

Hotel con muy buena atención, habitación limpia y camas cómodas (nos quedamos en la doble). El día uno tardo un poco en salir el agua caliente pero el resto de la estancia sin problema. Todo el personal muy amables y atendían cualquier solicitud de manera pronta. Considero que es mas un hotel para parejas y/o adultos mas que para familias con niños (muchas escaleras al rededor) pero en general disfrutamos mucho nuestra estancia. Gracias a todos!

2025-09-24 • via Nuitee
B
BRENDA • friends
8
Pros:

Pretty hotel, friendly staff, great location… the only thing I didn’t like is they only gave me half of toilet paper, when they clean the room they never put an extra

2025-09-17 • via Nuitee
R
Romero Rivera • couple • mx
10
TRANQUILIDAD
Pros:

UBICACION EXCELENTE

Cons:

NO APLICA, TODO MUY BIEN

2025-09-15 • via Nuitee
G
Gema • family
10
Pros:

Es un lugar hermoso en el centro de Peña, puedes salir a caminar de noche con toda tranquilidad, su estacionamiento está a espaldas del hotel.

2025-08-03 • via Nuitee
H
Hugo • family
10
Pros:

Excelente trato

2025-07-12 • via Nuitee
S
Sonia
10
Excelente
Pros:

Me gusto la ubicación, muy atentos todos, y muy limpio y bonito.

2025-07-04 • via Nuitee
M
MIGUEL • partner
10
Pros:

Estancia muy placentera

2025-06-02 • via Nuitee
S
Stephan • young couple • us
10
Exceptional
Pros:

A lovely hotel in a perfect location in the heart of the charming town of Bernal. The room was very comfortable and the staff were all friendly and helpful in all ways.

2025-05-19 • via Nuitee
V
Verified traveler
10
Excelente ubicación en el corazón de Bernal
Pros:

El hotel esta muy bien ubicado, cuenta con estacionamiento a una cuadra y el costo x dia es bastante accesible.

La habitacion tenia una terraza al patio interior muy agradable, prácticamente para nosotros solamente, la disfrutamos mucho.
La cama cómoda, el baño amplio y regadera con buena presion.

2025-04-17 • via Nuitee
A
Agustin
8
Bonito hotel boutique para una noche
Pros:

Hotel muy bien ubicado, cercano al centro. Muy limpio. Sin rampas o acceso para personas en silla de ruedas. Necesita camio de cama habitación Tzalam. Rincones bonitos para compartir

2025-04-15 • via Nuitee
A
Aleksei • partner
8
Pros:

La opción de quedarse a comer o cenar en el restaurante es súper ventajosa. La atención de los encargados buenísima, siempre al pendiente. Felicidades a todos los empleados y personal del establecimiento.

2025-01-13 • via Nuitee
A
Adrian • family
10
Pros:

Excelente servicio y atención

2024-07-28 • via Nuitee
F
Fortunee • with friends • mx
7
Good
2024-07-22 • via Nuitee
V
Victor
6
Pros:

the room in poor condition

2024-06-23 • via Nuitee
V
Victor
10
Pros:

It is a good option for short stays

2024-04-12 • via Nuitee
L
LAURA RENTERÍA • partner
10
Pros:

Todo excelente, pero se escucha mucho ruido en los cuartos.

2024-03-24 • via Nuitee
M
Maricela
8
Pros:

Muy céntrica y buenos detalles en decoración y muy buena limpieza

2024-03-19 • via Nuitee
R
RICARDO
8
Bonito
Pros:

Un lugar bonito, limpio, pero pequeño.

2024-02-06 • via Nuitee