Hyatt Place Washington DC/Georgetown/West End

Hotels
Hyatt Place
8.8 (2057 reviews)
2121 M Street NW , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Negative breakfast experience

Categories

Cleanliness
8.38
Several reviews mentioned cleanliness positively, but there was also a negative mention regarding burnt carpet, impacting the score.
Service
9.35
The staff received multiple commendations for being friendly and helpful across several reviews.
Location
9.39
Consistently praised for its proximity to restaurants, attractions, and transportation.
Room Quality
8.84
Rooms described as comfortable and spacious; however, the smell issue in one instance affects the perception.
Amenities
8.37
Some amenities were appreciated, but the absence of free bottled water and issues with breakfast affected the score.
Value for Money
8.83
General sentiment indicates good value, though several guests have suggested improvements on certain services.
Food and Beverage
8.38
Breakfast received a mix of positive and negative feedback, influencing the overall rating.
Overall Experience
8.85
Overall experiences were mostly positive, though some specific issues brought the rating down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:08

Property Description

Luxurious Amenities
Experience top-notch amenities including a fitness centre, indoor pool, and an on-site restaurant. Stay connected with free WiFi throughout the property and enjoy the convenience of private parking.

Comfortable Accommodations
Relax in well-appointed rooms featuring a TV, seating area, and a private bathroom. Pamper yourself with complimentary toiletries and a hairdryer for a comfortable stay.

Convenient Location
Located in the heart of Washington DC, our hotel is close to Phillips Collection and the White House. With Ronald Reagan Washington National Airport just 6 km away, your travels are made easy.

Book your stay at Hyatt Place Washington DC/Georgetown/West End for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2057 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
W
wawt67 Business New York City, New York
6
Watch your money…
Pros:

I still have an unresolved issue regarding being double-charged for my stay! The reservation was paid in full via Booking.com at the time of booking, yet the hotel charged me the full amount again using the card that was intended solely for the security deposit. Despite filing a complaint and the expiration of the stated 72-hour refund window, the charge still appears on my statement, and the money has not been returned.

2026-08-15 via Tripadvisor
M
Marzia family_with_children it
9
Ottima struttura. Stanza spaziosa e pulita. Colazione varia e abbondante. Posizione strategica
2026-08-15 via Nuitee
L
Lénaïc family_with_children fr
8
2026-08-15 via Nuitee
J
julien solo_traveller fr
8
2026-08-15 via Nuitee
L
Leszek family_with_children at
8
Pros:

Wir hatten ein Zimmer mit zwei Queen-Size betten für 4 Personen. Zimmergröße war in Ordnung, mit genug Stauraum.

Cons:

Frühstück unterdurchschnittlich - würde ich nicht mehr buchen. Wenig Auswahl und keine gute Qualität.

Durch die Verbindungstür ins Nebenzimmer war es etwas laut.

2026-08-13 via Nuitee
D
Domokos solo_traveller at
9
2026-08-13 via Nuitee
A
Ardehali solo_traveller us
8
2026-08-13 via Nuitee
D
Daniel solo_traveller us
10
Great choice!
Pros:

Great location, breakfast was wonderful, comfy bed!

Cons:

We were completely satisfied and would definitely recommend.

2026-08-12 via Nuitee
D
DANIEL solo_traveller es
8
Pros:

La habitación era muy espaciosa . El desayuno muy por encima de la media.

Cons:

El aire acondicionado hacia mucho ruido y daba muy poco fresco. La cafetera de la habitacion no funcionaba.

2026-08-12 via Nuitee
M
marksU9979SO NONE
10
Taken Care of Business.
Pros:

Coffee shop on site. Eateries and groceries close. Good location. Very walkable area. Pleasant staff, guests and locals. Anyone with a leg injury, the only stay with a footrest.

2026-08-11 via Tripadvisor
J
Juan family_with_children us
8
2026-08-11 via Nuitee
M
Monica family_with_children it
9
2026-08-11 via Nuitee
A
ANA family_with_children es
9
Ubicación y desayuno muy bueno
Pros:

Buena ubicación, desayuno muy completo.
Cama y almohadas muy cómodas.
Habitación amplia y limpia.

Cons:

El servicio de habitaciones paso a limpiar demasiado tarde, casi al final del día.

2026-08-10 via Nuitee
X
Xiaoxiu family_with_children it
10
超出性价比!超出预期!这样的价格住这样的酒店在华盛顿不可思议!
Pros:

位置,清洁,早餐,客房面积!

2026-08-10 via Nuitee
P
Pascal extended_group de
10
2026-08-10 via Nuitee
D
Dra Sheila solo_traveller pt
9
Hotel agradável em Washington
Pros:

Boa localização (há estações de metro a uns 10 minutos de caminhada), quarto amplo, limpo e confortável, tem frigobar, cafeteira, limpeza diária com reabastecimento das ofertas (café, chá, creme hidratante...). Café da manhã muito bom, com muita variedade, inclusive frutas. Eficiência dos funcionários, em especial das senhoras que atendem o café (deixam tudo muito limpo e com constante abastecimento de comida).

Cons:

Da cobrança de depósito de USD 100,00 por dia de hospedagem!!! E prazo informado de devolução de 5 dias úteis!!!!

2026-08-10 via Nuitee
V
Victoria solo_traveller co
10
2026-08-10 via Nuitee
D
Dilzat couple kg
10
Pros:

Очень дружелюбный персонал. Отличное расположение, вкусные завтраки.

Cons:

В номере не было зубной детки и пасты

2026-08-09 via Nuitee
T
takakik2026 Business
10
Great trip
Pros:

Friendly staff, clean room, great brekfast.
Free water at the lobby, ice at some floors was helpful.
I beleive it was great for value.

2026-08-08 via Tripadvisor
B
Burak solo_traveller us
8
2026-08-08 via Nuitee