Hotel Castel

Hotels
8.1 (945 reviews)
Rue du Scex 38 , Sion , ch

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Bathroom cleanliness
Limited breakfast options

Categories

Cleanliness
7.31
Some mentions of cleanliness issues related to the bathroom and WiFi.
Service
8.78
Numerous positive comments regarding friendly and accommodating staff.
Location
8.82
Highly praised for its convenient and strategic location near the city center.
Room Quality
8.27
Favorable mentions of spacious rooms and comfortable bedding.
Amenities
7.8
Good amenities but some criticisms regarding limited breakfast options.
Value for Money
8.26
Overall good value, though some critiques on specific offerings.
Food and Beverage
7.31
Comments mention lack of variety in breakfast offerings.
Overall Experience
8.28
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Mountain Views and Modern Comfort
Hotel Castel offers a picturesque setting with stunning mountain views. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and free high-speed WiFi, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of reserving a private parking space for their car and even request a pick-up from the train station. Additionally, the option to hire an electric vehicle to explore the destination adds a unique touch to your stay.

Dining and Recreation
Indulge in delicious home-made dishes at the on-site restaurant, open from Monday to Friday. Unwind at the café bar, soak up the sun on the large terrace, or let your little ones have a blast at the children's playground.

Ready to experience a perfect blend of comfort and convenience at Hotel Castel? Book your stay now!

Important information:

The Hotel Castel is located in the heart of the Valais capital, between castles and vineyards, just below the Château de Tourbillon, only a 4-minute walk from the center of Sion and a 15-minute walk from the train station.

Offering mountain views, all rooms feature a mini-bar, flat-screen TV, free high-speed Wi-Fi, and a shower room.

The hotel has free parking (not reservable).
A shuttle is available on request for your trips in the region (free in Sion, charges may apply beyond).

The hotel also has a café-bar, a large sunny terrace, and a children's playground.

The Hotel Castel is located near the Tourbillon Stadium, a 5-minute drive from the Sion golf course, and 10 minutes from the Sierre golf course.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 945 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
V
Vincent • solo_traveller • ch
8
2026-04-17 • via Nuitee
J
Jonathan • solo_traveller • ch
1
Precarious, not really a hotel but more like a youth hostel
Pros:

…

Cons:

Disaster! The place was untidy, there were even cockroaches in the bathroom. As I complained to the staff, no solution whatsoever, they were rather nasty and impolite. What a nightmare place. Never again!

2026-04-17 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-04-15 • via Nuitee
S
silvia • family_with_children • ch
8
2026-04-15 • via Nuitee
V
Véronique • couple • ch
8
2026-04-12 • via Nuitee
B
B. Trinkler • family_with_children • ch
6
Pros:

Die Lage ist gut und zentral.

Cons:

Eigentlich gute Lage, schönes zweckmässiges Zimmer!
Ab 21:30 - 22-30 ein lautes Geplapper von mehr als 4 Leuten.
Dieselben Personen haben am Abreisetag um 5 Uhr mit rücksichslosem Lärm alle aufgeweckt.
Installationen in der Duche defekt.

2026-04-11 • via Nuitee
D
David • solo_traveller • ch
8
2026-04-11 • via Nuitee
R
Ruth • couple • ch
9
Pros:

Saubere, schöne Zimmer, Hotel in kurzer Gehdistanz zur Altstadt und Schloss Valère/Tourbillon. Gute Kommunikation mit der Rezeption schon vor der Ankunft. Gute Schallisolierung - bei geschlossenen Fenstern hört man keinen Strassenlärm.

Cons:

---

2026-04-10 • via Nuitee
N
Nicolas • solo_traveller • ch
7
2026-04-10 • via Nuitee
M
Markus • couple • ch
8
2026-04-10 • via Nuitee
B
belinda • couple • ch
7
très bien pour une nuit
Pros:

Personnel très avenant, borne de charge pour voiture électrique

Cons:

confort simple

2026-04-09 • via Nuitee
A
Andrea • family_with_children • ch
7
2026-04-08 • via Nuitee
C
Carole • extended_group • ch
8
2026-04-08 • via Nuitee
L
Laurent • couple • ch
9
2026-04-08 • via Nuitee
P
Peter • solo_traveller • ch
10
2026-04-07 • via Nuitee
C
Claire • family_with_children • ch
8
2026-04-06 • via Nuitee
H
Heidi • family_with_children • ch
10
2026-04-03 • via Nuitee
• couple • ch
9
2026-04-03 • via Nuitee
H
Hugo • couple • be
8
Efficiënt zonder luxe
Pros:

Ruime kamer

Cons:

Ouderwets niet onderhouden wel proper

2026-04-01 • via Nuitee
P
Piller • family_with_children • ch
10
Pros:

Le personnel était super accueillant et très gentille. Ils ont un très bon restaurant également.

2026-04-01 • via Nuitee