Hotel Castel

Hotels
8.1 (1014 reviews)
Rue du Scex 38 , Sion , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Bathroom cleanliness
Limited breakfast options

Categories

Cleanliness
7.31
Some mentions of cleanliness issues related to the bathroom and WiFi.
Service
8.78
Numerous positive comments regarding friendly and accommodating staff.
Location
8.82
Highly praised for its convenient and strategic location near the city center.
Room Quality
8.27
Favorable mentions of spacious rooms and comfortable bedding.
Amenities
7.8
Good amenities but some criticisms regarding limited breakfast options.
Value for Money
8.26
Overall good value, though some critiques on specific offerings.
Food and Beverage
7.31
Comments mention lack of variety in breakfast offerings.
Overall Experience
8.28
Most guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:19

Property Description

Mountain Views and Modern Comfort
Hotel Castel offers a picturesque setting with stunning mountain views. Each room is equipped with modern amenities such as a minibar, flat-screen TV, and free high-speed WiFi, ensuring a comfortable stay.

Convenient Services
Guests can enjoy the convenience of reserving a private parking space for their car and even request a pick-up from the train station. Additionally, the option to hire an electric vehicle to explore the destination adds a unique touch to your stay.

Dining and Recreation
Indulge in delicious home-made dishes at the on-site restaurant, open from Monday to Friday. Unwind at the café bar, soak up the sun on the large terrace, or let your little ones have a blast at the children's playground.

Ready to experience a perfect blend of comfort and convenience at Hotel Castel? Book your stay now!

Important information:

The Hotel Castel is located in the heart of the Valais capital, between castles and vineyards, just below the Château de Tourbillon, only a 4-minute walk from the center of Sion and a 15-minute walk from the train station.

Offering mountain views, all rooms feature a mini-bar, flat-screen TV, free high-speed Wi-Fi, and a shower room.

The hotel has free parking (not reservable).
A shuttle is available on request for your trips in the region (free in Sion, charges may apply beyond).

The hotel also has a café-bar, a large sunny terrace, and a children's playground.

The Hotel Castel is located near the Tourbillon Stadium, a 5-minute drive from the Sion golf course, and 10 minutes from the Sierre golf course.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1014 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.28
U
Urs couple ch
8
2026-06-05 via Nuitee
U
Ueli F. solo_traveller ch
9
Pros:

Gute Lage für Auto mit gratis Parkplatz, 10 Min. zu Fuss an Bahnhof. Freundliches Personal.

Cons:

Ziemlich warm, man muss die Klimaanlage anstellen (anfangs Juni)

2026-06-04 via Nuitee
S
SERGE family_with_children mu
10
2026-06-03 via Nuitee
G
Gerd couple de
7
Super nettes Personal
Pros:

Super Start für eine Matterhorn-Besichtigung

2026-06-02 via Nuitee
J
Jean Philippe solo_traveller ch
9
2026-06-01 via Nuitee
B
Berrocoso extended_group ch
7
2026-06-01 via Nuitee
F
Florence solo_traveller ch
8
Très agréable et bien situé
Pros:

L’accueil, la simplicité, la propreté

Cons:

Le manque de papier Q… une étourderie je pense

2026-06-01 via Nuitee
S
Samuel solo_traveller ch
8
Agréable
Pros:

Rapporte qualité prix

Cons:

Le buffet déjeuner est pas assez étoffé et il manquait un ventilateur dans la chambre car lors de notre séjour malgré la fenêtre ouverte il faisait très chaud.

2026-06-01 via Nuitee
S
Stefan solo_traveller ch
8
Pros:

Schöner Balkon, kleiner Kühlschrank vorhanden.Mobile Klimaanlage vorhanden.
Grosser TV.

Cons:

Frühstück sehr bescheiden, nur eine Brotsorte, kein Fruchtsalat oder Birchermüsli
Zimmer mit Balkon,Strassenseite sind doch sehr lärmig.Kein Sonnenschirm auf dem Balkon!?

2026-05-31 via Nuitee
B
Bruno solo_traveller ch
9
Ich komme gerne wieder beim nächsten Business-Trip.
Pros:

Ich war vor einigen Jahren auch schon im Castel und konnte mich gut erinnern. Die Lage ist sehr gut, da alles zu Fuss erreicht werden kann. Schöne Jogging- Strecke an der Rhone :)

Cons:

Das Morgenessen war gut, ich hätte gerne ein Müesli mit z. B. Haferflocken gehabt. Es gab Kornflex.

2026-05-30 via Nuitee
G
Giuliano couple it
9
2026-05-30 via Nuitee
M
Morgane solo_traveller ch
6
ne reviendrai sûrement pas
Pros:

Le personnel était très sympa et la chambre confortable et propre, rien à dire la dessus même s’il aurait été sympa d’avoir du thé et pas seulement du café. Eau a disposition, frigo, clim portable il fallait laisser le balcon un peu ouvert mais ça ne m’a pas dérangée elle fonctionnait très bien.

Cons:

Le soir la musique du bar était très forte, j’étais au 4eme étage et j’avais l’impression que c’était dans ma chambre, je pense qu’il n’y a pas besoin d’avoir la musique aussi forte quand on a des gens dans son hôtel. Ça s’est arrêté vers 22h mais les gens criaient dehors, j’ai donc plutôt mal dormi.

2026-05-30 via Nuitee
O
Oleg solo_traveller de
8
Pros:

Komfortabel und gut erreichbar. Sehr nettes Personal, sowohl an der Reception als auch im Restaurant. Das Zimmer mit dem Blick zum Castel motiviert unternehmungslustig zu sein. Allgemein tolle Atmosphäre und entsprechende Ausstattung vorhanden.

2026-05-27 via Nuitee
N
Necla solo_traveller tr
6
2026-05-27 via Nuitee
L
Linda couple ch
5
2026-05-26 via Nuitee
family_with_children ch
8
Tout à fait agréable et pratique.
Pros:

- le parking gratuit
- le restaurant
- le silence
- les volets qui obscurcissent complètement
- la vue sur le château de Valère

Cons:

- la musique dans les couloirs
- la musique dans le restaurant

2026-05-26 via Nuitee
A
Aline solo_traveller ch
7
A bien correspondu à mes besoins
Pros:

La praticité de l’emplacement. L’accueil agréable. La chambre confortable

Cons:

RAS

2026-05-23 via Nuitee
C
Consuela family_with_children ch
7
Pros:

has a restaurant

Cons:

the breakfast prices are too high

2026-05-23 via Nuitee
C
Christophe solo_traveller ch
9
2026-05-22 via Nuitee
S
Sylvianne P. couple ch
9
Une très agréable halte pour visiter Sion
Pros:

La gentillesse et disponibilité des personnes à l'accueil, les bons conseils pour le restaurant du soir, le calme de la chambre, le parking à disposition et gratuit, le balcon de la chambre, l'eau et les cafés offerts dans la chambre.

2026-05-21 via Nuitee