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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Grocery deliveries
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Kid-friendly buffet
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
Review Highlights
Categories
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Property Description
Modern Accommodation with Free WiFi:
Experience comfort and convenience at MILDOM Express in Almaty, just a short walk from Zhibek Zholy Metro Station. Stay connected with free WiFi throughout the property and unwind in stylish rooms with air conditioning and flat-screen TVs.
On-Site Bar and Restaurant:
Indulge in delicious meals and drinks at the on-site bar and restaurant, perfect for a relaxing evening after a day of exploring the city.
Convenient Amenities and Services:
Enjoy complimentary amenities such as bathrobes, slippers, and free toiletries in your private bathroom. With a 24-hour front desk and dining options nearby, your stay at MILDOM Express will be seamless and memorable.
Book your stay now at MILDOM Express and enjoy a comfortable and hassle-free experience in Almaty.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Завтрак, чистый номер, чистое постельное белье, без посторонних запахов, доступная цена
Как всегда хороший отель
Мне все понравилось особенно обслуживание ресепшна все супер
Ремонт
Все
The check-in process was smooth and easy. The hotel is in a good and convenient location, and overall the staff were helpful.
The breakfast was very disappointing, especially considering the price of the hotel. There is no breakfast area, and breakfast is served directly in the room. The breakfast we received was extremely basic — some
sausage, only 2 small pieces of tomato, 3 pieces of cucumber, porridge, 2 slices of bread and curd/yogurt. We even requested a simple boiled egg, but were told it was not possible.
The room itself was also quite old-fashioned and outdated. Overall, considering the room condition and the quality of breakfast, I don’t feel this hotel offers good value for the price.
موقع جيد
ضيق
Location and value was top-notch.
The staff are generally kind, helpful, and willing to assist, which we appreciate. However, some staff members could benefit from additional practice with basic English communication, particularly when dealing with guest requests and specific instructions. This would help avoid misunderstandings and ensure that requests are properly communicated between shifts.
A little more warmth and friendliness in guest interactions would also make a difference. The staff do not need to be overly formal—simply smiling, greeting guests warmly, and showing a little more enthusiasm can make the overall experience feel much more welcoming.
The air conditioning unit in Room 21 is currently dripping water onto the floor. We have had to place a basin underneath it to prevent the water from spreading.
The towels are very thin and worn out, with several visible holes. The pillowcases are also showing signs of significant wear and have holes in some areas. These items appear to have been used for a long period and would benefit from being replaced with newer, better-quality linens.
The bathrobes are also quite worn and have become grey and dull in appearance. They look as though they have been in use for many years and are in need of either proper whitening/cleaning or, preferably, replacement. Providing fresh, clean, and well-maintained bathrobes would greatly improve the overall impression of the room.
—We have noticed that the cups and teaspoons sometimes have brown stains or markings even after they have been cleaned. This gives the impression that they have not been washed thoroughly. We suggest giving particular attention to the cleaning and inspection of cups, teaspoons, and other tableware before they are returned to the room. Proper washing and rinsing would help ensure that they are visibly clean and presentable.
—Since breakfast is served in the room, we specifically requested that it be delivered daily at 8:00 AM. Unfortunately, breakfast has consistently been arriving after 8:30 AM, and on one occasion it was delivered as late as 9:00 AM. We had to follow up ourselves because the previous administrator had apparently not updated the breakfast schedule or list.
Приветливый персонал, удобное расположение, можно оставить вещи после выселения
WiFi в номерах не работает совсем
Лейка в душе была сломана
Старые застиранные полотенца
Бочок в унитазе громко набирается около 5 минут
Постельное белье с дырками
Завтрак ни разу не принесли в то время, в которое мы просили (завтрак на 2 из 5)
Friendly staff, good locations.
Rooms very small, aircon not working
Расположение очень хорошее. Постельное белье и полотенца чистые.
Полотенца, не смотря на то, что они чистые, нуждаются в замене. Wi-Fi практически не работал. Мобильная связь работает в здании не очень хорошо. Ванные комнаты чистые, но нуждаются в небольшом обновлении.
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