Rimba Hotel

Hotels
Independent
7.2 (62 reviews)
Lot PT37818, Blok G, Jalan Gong Pak Damat,Taman Desa Jaya, Kuala Terengganu, Terengganu, 21300 , Kuala Terengganu , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Express check-in
Free self parking
Banquet hall

Review Highlights

Pros:
Friendly staff
Heerlijke douche
Cons:
Kleine kamers
Slechte Wi-Fi

Categories

Cleanliness
6.5
Guests had mixed reviews about cleanliness. Some mentioned issues with small rooms and air conditioning.
Service
8.2
Staff were highly praised for being very friendly and helpful.
Location
7.5
The hotel's location was generally appreciated, although some guests mentioned small room size.
Room Quality
6.5
Rooms were described as small and not well-equipped, with issues like poor Wi-Fi connectivity.
Amenities
6.5
Limited amenities were provided, with some guests mentioning small rooms and poor Wi-Fi.
Value for Money
6.5
Some guests felt that the price did not match the quality of services received.
Food and Beverage
6.5
Food options and beverage services received mixed reviews, with complaints about room size and Wi-Fi.
Overall Experience
7
Mixed reviews on the overall experience, with positives like friendly staff but negatives like small rooms and poor Wi-Fi.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-10 04:36

Property Description

Modern Accommodations
Make yourself at home in one of the 70 air-conditioned rooms featuring LED televisions, ensuring a comfortable stay with complimentary Wi-Fi connectivity and satellite programming for entertainment.

Convenient Amenities
Enjoy the convenience of express check-in, dry cleaning/laundry services, and a 24-hour front desk, with the added benefit of free self-parking available onsite during your stay.

Central Location
Conveniently situated just minutes away from popular attractions like Pulau Mandor and Paya Teluk Ketapang, Rimba Hotel in Kuala Terengganu provides easy access to key landmarks and the airport.

Book your stay at Rimba Hotel now for a modern and convenient accommodation experience near Pulau Mandor!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

7.2
Based on 62 reviews
Cleanliness: 6.5
Service: 8.2
Location: 7.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 7
C
Carla
8
Pros:

De kamers zijn heel klein, geen ruimte om je koffer goed open te doen , personeel is heel erg leuk , wifi heel slecht , ik was eerst in een kamer zonder raam waar de airco niet werkte , werd daar duizelig van , geld bij betaald voor een kamer met raam , is beter maar nig erg klein, douche is heerlijk

2025-05-29 via Nuitee
V
Verified traveler
10
Average..
Pros:

Okay 👍

2024-07-13 via Nuitee
G
god
6
Pros:

Floor and walls are dirty. Recommend wearing footwear.

2023-10-07 via Nuitee
U
Uzzma
6
Pros:

.

2023-09-06 via Nuitee
Z
Zuraina
6
Pros:

A basic hotel

2022-07-21 via Nuitee
Z
zimbajamu Solo travel
4
Enroute to dereliction
Pros:

Looking through the reviews here, there are no recent ones. Things have deteriorated much since I first stayed here in 2019. Back then, service was friendly, room was nice and clean, aircon was functioning like it should. Perhaps blame it on covid restrictions past 2 years. Blame it on low cash flow to do maintenance. Blame it on lack of motivated staff. Truth is, this hotel’s standard has gone down. Broken, poor maintained room, unmotivated & deary staff working, moldy & poorly cleaned bathroom.. I can go on but you can probably get the picture. Pity, it was great back in 2019 but I won’t be returning.

2022-03-26 via Tripadvisor
S
Sharminie
8
A perfect hotel for business trip
Pros:

This hotel is recommended for those who are in business trip and not for leisure. Overall I’m satisfied with the room and will come again for next trip.

2022-02-05 via Nuitee
S
Shuhaida
10
Pros:

Prompt action taken for clog drainish in the bath room.Value for maney.

2021-11-09 via Nuitee
V
Verified traveler
2
Tottally disappointing.
Pros:

This hotel looks like a bussiness class hotel with the pictures and the price. But unfortunately, when i checked in, this hotel feels like a budget hotel with no shower water heater, no refrigerator, the room is small and the beds feel and look a very budget hotel. I totally disappointed on this hotel with the price and advertising. If the price is same as budget hotel i will not complaint on this.

2019-09-05 via Nuitee
N
Nik Azlina
8
Pros:

Basic amenities, but okay

2019-08-19 via Nuitee
V
Verified traveler family
8
Pros:

New facilities. However some rooms were very small. And we were not given room with a view as per booking.

2019-07-20 via Nuitee
V
Verified traveler
6
Simple & Satisfactory
Pros:

Overall was good. Small room for a very basic need. Acceptable cleanliness & had comfortable sleep despite that very bad pillow. Found stain mark on the towel which i never used. Perhaps, housekeeping should dispose that kinda towels.

2019-03-31 via Nuitee
S
sivanasan
8
Pros:

Good aircon, comfortable bed, clean towels, room well lit, good WiFi and clear TV reception. Not much food near by is my only complain.

2019-02-26 via Nuitee
A
ALooNK self
8
Pros:

Im satisfied with the room, not too expensive the staff also friendly

2019-02-11 via Nuitee
R
raven781 Business jp
10
Effulgent Wooden
Pros:

From main entrance right up to the room, everything furnished with intricately wooden carving. Rimba synonym with Jungle or Forest in local language is the best budget hotel to stay in Terengganu and a stone throw away to access to the city center and Gong Badak Industrial Zone.

2018-11-29 via Tripadvisor
V
Verified traveler
6
Pros:

Poor service in terms of welcoming guests. Receptionist was not trained to be a frontliner. Mineral water was not provided for following day although room was booked for 3 consecutive days. Iron facility in only available at the lobby and it looked awkward for guests to do their ironing in front of other guests. NOT recommended to stay for more than 1 night unless management upgrades their services.

2018-11-01 via Nuitee
V
Verified traveler
6
Pros:

Terlalu sempit hingga xde tempat nk solat
At least consider that elemen
Thanks

2018-08-13 via Nuitee
G
GM
6
Room accomodation
Pros:

Very small room, not even a space for one small table and chair.

2018-08-10 via Nuitee
F
Fazidah
10
Pleasant stay
Pros:

Everything is GOOD!!! Fully recommended.

2018-08-05 via Nuitee
V
Verified traveler
6
Pros:

Room was too tight but perhaps suitable with the low price

2018-06-20 via Nuitee