Hotel Am Kaisersaal

Hotels
8.8 (4766 reviews)
Futterstraße 8 , Erfurt , de

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast
Cons:
Minor cleanliness issues
Limited room amenities

Categories

Cleanliness
8.19
Some guests noted cleanliness positively, but issues like a slight odor from the shower were mentioned.
Service
9.16
Multiple reviews highlighted the staff's friendliness and attentiveness.
Location
9.7
Many guests praised the hotel's prime location near the Altstadt and Krämerbrücke.
Room Quality
8.65
Rooms were described as modern and spacious, with pleasant amenities.
Amenities
8.18
Basic amenities received mixed feedback, with some guests wishing for more options like minibars.
Value for Money
8.64
The hotel is regarded as having a good price-performance ratio for its offerings.
Food and Beverage
9.19
Breakfast received consistent praise for variety and quality.
Overall Experience
8.66
Guests expressed high satisfaction and willingness to return on multiple occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:50

Property Description

Historic Charm in the Heart of Erfurt

Central Location: Immerse yourself in Erfurt's old quarter with easy access to iconic landmarks like the Krämerbrücke bridge and Fischmarkt square.

Cozy Accommodations: Relax in uniquely decorated rooms at Hotel am Kaisersaal, offering a comfortable retreat after a day of sightseeing.

Convenient Amenities: Enjoy complimentary Wi-Fi, a rich breakfast buffet, and a 24-hour lobby bar for a seamless and enjoyable stay.

Book now to experience the perfect blend of history and modern comfort at Hotel am Kaisersaal in Erfurt.

Important information:

Due to the location of the hotel in the Old Town, it is not possible to drive up to the hotel by bus. Please contact the hotel directly for more details.

Please note that the comfort apartment does not come with daily cleaning. Bed linen and towels are provided in this apartment and will be changed only once a week.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 4 years old stay for € 7 per person per night when using an existing bed.
    Children from 5 years old to 17 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 4766 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
E
Elke couple de
10
Pros:

Sehr schönes Zimmer, tolles Frühstücksbuffet, nettes Personal
Rundherum ein tolles Hotel

2026-03-21 via Nuitee
T
Tim family_with_children de
5
2026-03-20 via Nuitee
M
Manuela extended_group de
10
Tolles Wochenende
Pros:

Großes Zimmer im neuen Teil-Upgrade bekommen. Tolles Frühstück, was keine Wünsche offen lässt. Sogar Omelette wurde auf Wunsch zubereitet.

Cons:

Es gibt nichts Negatives. Wir kommen immer wieder gern.

2026-03-20 via Nuitee
T
Thomas family_with_children de
9
2026-03-20 via Nuitee
R
Roman solo_traveller de
10
Pros:

Tolles Personal, unkompliziert, sich um die Anliegen der Gäste kümmernd, tolles Frühstück!

2026-03-19 via Nuitee
M
Miriam solo_traveller de
9
2026-03-19 via Nuitee
D
Diana family_with_children de
10
Großartig - auch als Familienurlaub.
Pros:

Es sind einfach alle super nett und das Frühstück ist soooo lecker. 🫶

2026-03-19 via Nuitee
S
Sandy couple de
9
Pros:

Zentrale Lage, top Service. Upgrade, Perfekt. Sehr gutes Frühstück.

2026-03-18 via Nuitee
N
Norbert couple de
9
Traumhaftes Wochenende obwohl das Wetter nicht perfekt war.
Pros:

Sehr gutes Frühstück. alles was man braucht vorhanden.
Top- Lage mitten in der Altstadt, alles zu Fuß erreichbar.
Das Comfort Doppelzimmer war ausreichend groß und sauber.
Waren eine Nacht um Erfurt kennenzulernen.
Sind total begeistert von dieser tollen Stadt,
Würden wieder dieses Hotel buchen.

Cons:

Alles Gut.

2026-03-18 via Nuitee
T
Tanja solo_traveller de
9
Wenn wir in Erfurt sind, buchen wir immer das Hotel. Einfach super von der Lage, nettes Personal, super Ausstattung, Frü
2026-03-18 via Nuitee
M
Matthias couple de
8
Pros:

Sehr gutes reichhaltiges Frühstück. Insgesamt sehr sauber. Top-Lage in der Altstadt.

Cons:

Zimmer zur Strasse sehr laut und insgesamt sehr hellhörig.

2026-03-17 via Nuitee
K
Kathrin family_with_children de
9
Pros:

Gutes Frühstück
Sehr angenehme und höfliche Mitarbeiter

Cons:

Unser Zimmer lag im alten Teil des Hsusrs in der 4.Etage und wir hatten ziemlich viele Dachschrägen im Zimmer. Leider auch da,wo man aus dem Bett aufsteht.

2026-03-16 via Nuitee
H
Hermine Fiedler couple de
10
Wir kommen wieder!
Pros:

Die Lage des Hotels ist toll, gleich hinter der Krämerbrücke! Interessante Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Zur Straßenbahnstation ist es auch nicht weit. Rundum sind empfehlenswerte Lokale zur Einkehr. Unser Zimmer war sehr sauber, zweckmäßig ausgestattet, alles wirkte sehr neu. Im Frühstücksraum herrschte ein angenehmes Klima. Es gab ein reichliches Buffet. Das Personal war rund um die Uhr überaus freundlich.

Cons:

Wir waren überaus zufrieden! Es gab nichts zu bemängeln!

2026-03-16 via Nuitee
C
Christine extended_group de
9
2026-03-16 via Nuitee
J
Julia extended_group de
9
Tolle Lage und sehr aufmerksames und freundliches Personal
Pros:

Das Frühstuck war sehr gut, das Personal sehr aufmerksam, freundlich und hilfsbereit

2026-03-16 via Nuitee
P
Peter couple de
8
2026-03-16 via Nuitee
A
Annika couple de
8
2026-03-16 via Nuitee
M
Manfred family_with_children de
10
Pros:

Super Service, beste Lage, sehr angenehmes Personal!

2026-03-15 via Nuitee
A
Anita couple de
9
2026-03-15 via Nuitee
V
Volker couple de
10
Pros:

Sehr gutes Frühstück, umsichtiges, freundliches Personal!

2026-03-15 via Nuitee