Hotel Mina

Hotels
7.6 (1768 reviews)
General José T. Salgado 18, Colonia Buenavista , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Value for Money
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
5.65
Several reviews mention issues like hair in the pillow and lack of cleanliness which negatively impacted the perception.
Service
8.65
Most reviews highlight the attentive and friendly service, which was appreciated by guests.
Location
8.65
Many guests praised the hotel's convenient location near public transport and local amenities.
Room Quality
6.65
While some rooms were comfortable, others had issues such as noise or low-quality bedding.
Amenities
6.65
Some positive mentions but also notes on the lack of hairdryers and higher than preferred pillow heights.
Value for Money
8.65
Most guests felt the hotel was a good value given the prices compared to location and service.
Food and Beverage
8.15
Guests enjoyed local food options nearby, but no specific hotel dining experiences were described.
Overall Experience
7.75
Guests generally had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:26

Property Description

Central Location and Convenience
Hotel Mina, situated in central Mexico City, offers easy access to key landmarks such as Insurgentes Avenue and Revolución Metro Station. With complimentary Wi-Fi and bottled water, guests can stay connected and refreshed throughout their stay.

Comfortable Accommodations
The spacious rooms at Hotel Mina are tastefully decorated and equipped with essential amenities including a TV, telephone, and a cozy sitting area. The private bathrooms add an extra touch of privacy and comfort for guests.

Nearby Dining and Attractions
Within a short walk from the hotel, guests can explore a diverse range of dining options. Additionally, popular attractions like the Palace of the Fine Arts and Alameda Park are within easy reach, ensuring a memorable stay in Mexico City.

To experience the convenience and comfort of Hotel Mina, book your stay now and explore the vibrant surroundings of Mexico City.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for MXN 175.08 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1768 reviews
Cleanliness: 5.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 6.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 7.75
V
Victor family_with_children mx
9
Pros:

Me gustó mucho , está muy tranquilo

Cons:

Todo me gustó

2026-03-04 via Nuitee
J
Jennifer extended_group mx
1
Hard Pass - find somewhere else
Pros:

The fact that the manager confirmed that my reservation was actually paid.

Cons:

We arrived at 3:45 AM from the airport to find pubic hair and other hair in the bed sheets. Completely unacceptable and gross. The sheets need to be burned at this hotel. The sheets they put on the bed at 4;00 AM were no better, were riddled with holes and stains - and they sent a man to change my bed instead of just giving me a different room (I’m female - it’s uncomfortable being alone with a man, though he was friendly so nothing against him. As a woman, it’s just a safety concern.)

The man at front desk told me my card hadn’t worked, so I showed him the bank account transaction, booking.com reservation and the email confirmation that said “Paid.”

5 hours later, they were phoning my friend to tell us we needed to pay! What a great rest we got (none). So I had to get dressed to go back downstairs to show them again, that I had already paid the bill. She said she had to check with the manager.

It was paid. So for the sake of no sleep, I really cannot give this dive a decent review, regardless of the two staff members who weren’t rude.

I’m sure this hotel charges by the hour - I would
Definitely give this one a hard PASS.

Photos included don’t show all of the hair because I can only upload four photos - but there was lots. Sheets in the hallway. It’s clear the owners don’t care about their guests or their business

2026-03-04 via Nuitee
A
Ana Laura family_with_children mx
9
Pros:

Confortable

Cons:

Debería haber un área, terraza, para fumadores pero lo demás bien gracias

2026-03-04 via Nuitee
E
Estefania family_with_children uy
10
Pros:

Siempre q vamos quedamos ahí. Es comodo y tiene buena ubicacion

Cons:

Nada

2026-03-01 via Nuitee
P
Patricia Lizano family_with_children cr
5
2026-02-26 via Nuitee
I
Irais family_with_children mx
3
Incompleto
Pros:

Solo la ubicación es buena y accesible

Cons:

Cama dura, no hubo reemplazo de toalla. Un jabón que no alcanza para bañarse y lavarse las manos. Muy ruidoso

2026-02-25 via Nuitee
A
Alam Uriel solo_traveller mx
10
2026-02-24 via Nuitee
A
Alejandra family_with_children mx
9
2026-02-24 via Nuitee
A
Alan Omar family_with_children mx
8
Pros:

La ubicación

Cons:

Que pedí un cambio de control para la tv porque no tenía pilas y la gente del hotel se molestó por ese servicio que solicité

2026-02-23 via Nuitee
L
Linares family_with_children mx
9
Lo recomiendo!! Atención y trato respetuoso 😊👍
Pros:

Todo bien y lo que me gustó más después la atención que tuvo el señor que atiende en la noche! ( no le pregunté su nombre) pero es una persona muy educada, muy amable. Aspectos que se agradecen mucho. Yo soy una mujer con discapacidad motriz. Y en ningún momento me sentí discrimina por el señor de recepción o mal vista. Definitivamente cuando lo requiera me volveré a hospedar.. Y espero que este señor sea un ejemplo para muchas gente que se dedica al rubro 😁👍🫶muchas gracias!!
Atentamente: Lic. Claudia 😊

2026-02-23 via Nuitee
C
Chavarría family_with_children mx
10
2026-02-23 via Nuitee
E
Eduardo Gabriel family_with_children mx
10
2026-02-22 via Nuitee
R
Rogelio family_with_children mx
10
2026-02-22 via Nuitee
V
valeria family_with_children mx
10
Pros:

La ubicación

2026-02-22 via Nuitee
S
Sulided family_with_children mx
6
Pros:

La zona está cerca de todo ... Colonia segura .. el personal amable y súper rápida al atenderte ..

Cons:

Las instalaciones , la toallas sucias , el piso sucio, basura en el pasillo , el agua súper caliente no servía el agua fría para poder temperar, por el espacio entre los demás cuartos se escuchaba todo el ruido

2026-02-14 via Nuitee
J
Jeaneth family_with_children mx
9
2026-02-14 via Nuitee
J
Jimmi Manuel family_with_children mx
6
Pros:

Ubicación

Cons:

Hotel

2026-02-12 via Nuitee
J
Juan Diego family_with_children co
7
Ni más ni menos de lo que pagué
Pros:

No es la mejor zona de la ciudad pero si tu intención es estar cerca del centro cumple su objetivo: tiene una estación de metro a dos cuadras y durante mi estancia no hubo ruido en las noches.
La ducha tiene agua caliente y aunque mi estancia fue corta todos los días hicieron aseo a la habitación.

Cons:

Es un hotel ya avejentado y con muchos aires de motel. Lo antiguo se nota en aspectos de la habitación como la grifería, las sábanas y el televisor; algo que no afecta la estancia pero tampoco hace que la disfrutes.
La atención del personal fue en extremo transaccional; no fue mala pero tampoco amable y no me dieron muchas más indicaciones que darme la llave y la clave del WiFi.
La recepción con un vidrio blindado y la entrada siempre abierta en esa zona de la ciudad no ayudan a tu percepción de seguridad como huésped.
El primer día fue casi imposible conectarse correctamente al WiFi, pero los demás funcionó bien.

2026-02-11 via Nuitee
V
Vinalay solo_traveller mx
10
Pros:

La amabilidad del personal

Cons:

No tengo comentarios

2026-02-10 via Nuitee
C
cbotia couple co
4
Mala experiencia
Pros:

La cercanía a la Estación Hidalgo del metro.

Cons:

La limpieza deplorable, al llegar al cuarto y abrir las cobijas, una cucaracha salió caminando por toda la mitad de la cama, las sabanas estaban rotas (con huecos inadmisiblemente visibles). El espejo del cuarto totalmente sucio e incluso escrito con el dedo sobre el mugre. Lamentablemente por la incomodidad y asco, salimos corriendo del cuarto y olvidé tomarle fotos.
Pedimos cambio de cuarto por todo lo mencionado y si bien nos lo cambiaron, (no era para menos), ni siquiera se disculparon por la situación. La persona que nos recibió a nuestro ingreso, nada amable. frente al hotel hay un gran parqueadero y se escucha ruido de carros ingresando y saliendo. El sector se siente bastante inseguro. No lo recomiendo en lo más mínimo.

2026-02-09 via Nuitee