Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable and clean rooms
Great location
Cons:
Service at restaurant slow
Bar drinks poorly prepared

Categories

Cleanliness
9.41
Mentioned as clean and comfortable in multiple reviews.
Service
9.68
Staff described as extremely friendly and helpful.
Location
9.62
Conveniently located within easy walking distance of the old town.
Room Quality
9.47
Rooms reported as beautiful and comfortable.
Amenities
9.2
Good pool and breakfast options; some equipment needs servicing.
Value for Money
9.26
Valued for the services and comfort provided.
Food and Beverage
9.01
Breakfasts varied and high quality, but some service issues reported.
Overall Experience
9.58
Overall sentiment captured as very positive; great experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:25

Property Description

Luxurious Amenities

Hotel Cortez in Santa Cruz de la Sierra offers a luxurious stay with an outdoor pool, gym, and spa facilities. Indulge in chic rooms equipped with modern comforts like flat-screen TVs, minibars, and free WiFi.

Culinary Delights

Start your day with a full buffet American breakfast featuring tropical fruits at Cortez's two on-site restaurants. Enjoy the convenience of room service for a relaxing dining experience.

Convenient Location

Located just 100 meters from Monseñor Rivero Boulevard, Hotel Cortez is close to the city's main attractions. With a 24-hour front desk and helpful staff, navigating the area is a breeze. Book now to experience comfort and convenience in Santa Cruz de la Sierra!

Important information:

All guests, of all ages, must present a valid identification document upon check-in. This is mandatory, otherwise guests won't be allowed in the property.

Foreign guest must additionally present a passport, migration documents and visa.

Minors traveling without one or both of their parents must present a travel permit, provided by the legal entity (Defensoría de la Niñez, for Bolivians), and from the court or an authorized entity in case of foreigners.

Every Bolivian citizen must pay a national tax of 13%. People who present immigration entry are exempt.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: VVI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for US$18 per person per night when using an existing bed.
    People no matter the age stay for US$18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 212 reviews
Cleanliness: 9.41
Service: 9.68
Location: 9.62
Room Quality: 9.47
Amenities: 9.2
Value for Money: 9.26
Food and Beverage: 9.01
Overall Experience: 9.58
W
william • couple • br
10
2026-07-25 • via Nuitee
W
william • couple • br
10
Pros:

Localização e limpeza

Cons:

Houve adolescentes correndo pelo corredor batendo nas portas dos quartos por farra várias vezes

2026-07-25 • via Nuitee
K
Katherine • solo_traveller • pa
9
Comodidad
Pros:

Todo

Cons:

El desayuno podría ser un poco más variado.

2026-07-24 • via Nuitee
8
82MaryC82 • Couples • Scottsdale, Arizona
10
Exceptional Stay and Value
Pros:

We booked a 10-day stay at Hotel Cortez. We arrived around 3: 30 am on a flight from LA via Panama and were warmly greeted. Our room was spacious, quiet, and immaculate, and we had a lovely view of the pool and city. The complimentary full breakfast is fantastic. Visitors are offered a wide selection of proteins, fruits, cereals, pastries and local specialties along with juice, tea and coffee. Also, a young lady prepares delicious omelettes tailored to guests' requests. Our server, Daniel M., was very attentive and friendly-as were all of the staff members. We have stayed at Hotel Cortez several times over the past few years, and we have always been very pleased.

2026-07-19 • via Tripadvisor
C
claudia • solo_traveller • cl
10
2026-07-19 • via Nuitee
O
Omar • solo_traveller • bo
8
2026-07-15 • via Nuitee
A
andresbH5609JW • Business
10
Nice and pleasant stay at Cortez hotel
Pros:

I loved this hotel. The rooms are amazing, the pool is so beautiful and the whole experience in the place was significant. First time in Bolivia, next time I’ll definitely stay here again.

2026-07-03 • via Tripadvisor
T
Tonia • couple • us
10
Pros:

Excellent breakfast

2026-06-30 • via Nuitee
A
Anna Karolina • solo_traveller • mx
8
Pros:

Had a really nice stay.

Cons:

No concerns

2026-06-17 • via Nuitee
J
Jessica • solo_traveller • uy
10
2026-06-16 • via Nuitee
B
bubamark • extended_group • bg
10
2026-06-13 • via Nuitee
R
RicardoC4349 • Business
10
Cortez, reat place to stay at.
Pros:

Great location , near ti everything. Very relaxing atmosphere provides the best rest after a long day. The size of the room was way more than I expected, with every detail taken care of.The barhroom set up was perfect a it worked great for me.
The hotel has a great restaurant in which I point out the atención and dedicación of it’s staff to detal.

2026-06-11 • via Tripadvisor
C
carolina • solo_traveller • us
10
2026-06-08 • via Nuitee
W
Wiebe • couple • bo
7
2026-06-03 • via Nuitee
O
oleksandrl892 • Couples
10
Thanks to Hotel Cortez team, pleasant stay!
Pros:

Can’t say bad word about experience. Clean room, atmosphere, pool, coworking zone. Strongest point though - staff, they were on top of their tasks, regularly checking on us and helping to have best experience

2026-05-29 • via Tripadvisor
C
cindy • solo_traveller • fr
8
2026-05-29 • via Nuitee
C
Carlos • solo_traveller • cl
10
2026-05-29 • via Nuitee
M
margaretcG5234HI • Solo travel
10
Super nice place
Pros:

It is a lovely hotel.Super clean,with great pool,amazing breakfast and food overall.

2026-05-26 • via Tripadvisor
L
Lialis • Couples • Brakel, East Flanders Province
10
Safe harbour in a big city
Pros:

Just what such a hotel should offer: Clean, right level, good atmosphere, nice breakfast ...

2026-05-26 • via Tripadvisor
S
Santiago • solo_traveller • pe
10
Excelente
Pros:

Todo

Cons:

Todo estuvo muy bien

2026-05-24 • via Nuitee