Hilton Cleveland Downtown

Hotels
•
Hilton Hotels & Resorts
9 (1264 reviews)
100 Lakeside Avenue East , Cleveland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1264 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
B
Brittnie • family_with_children • us
10
2026-03-21 • via Nuitee
L
Leroy • family_with_children • us
10
Pros:

I love it

2026-03-21 • via Nuitee
R
Russell • couple • us
8
2026-03-21 • via Nuitee
S
Stephanie • couple • us
4
It was ok but the bathroom door was really annoying, Parking cost was ridiculous
Pros:

Location and staff

Cons:

Bathroom door would stay shut kept sliding open. Very expensive for mediocre rooms.

2026-03-19 • via Nuitee
L
Logan • couple • us
10
We loved our time at the Hilton and will definitely be back!
Pros:

The room was amazing. We loved being able to look out the window and see the city! The staff were very friendly throughout our stay. We also loved the easy access to the convention center.

Cons:

There was no microwave in the room, so we couldn’t have the food we brought with us, but it’s not a big deal.

2026-03-17 • via Nuitee
J
Jessica • solo_traveller • us
10
It was a beautiful stay overall, I made best of the valet all the way to the room and fitness center and restaurant
Pros:

I liked the modern look it was beautiful room beautiful view and everything was pretty much accessible it was a beautiful hotel as well

Cons:

What I didn’t like is the included breakfast you already paid so much for it why couldn’t I have it up in my room I feel like that should be okay…um I didn’t like the pool area very small didn’t match the upscale and the fitness center didn’t have sanitary wipes to wipe down equipment

2026-03-16 • via Nuitee
J
Jaeleesha • couple • us
10
Pros:

All staff did amazing and was super nice and helpful.

2026-03-15 • via Nuitee
T
Tamara • couple • us
10
2026-03-13 • via Nuitee
Y
Yong • family_with_children • us
6
It’s good
Pros:

It’s good location.

Cons:

The shower is not good. Then shower water pressure is so low

2026-03-10 • via Nuitee
S
Stacey • family_with_children • us
9
2026-03-09 • via Nuitee
M
Marianna • extended_group • us
10
2026-03-09 • via Nuitee
L
Laquita • couple • us
9
2026-03-02 • via Nuitee
Q
QueNeesha • couple • us
1
Wouldn't stay again.
Pros:

High floors

Cons:

Paying to leave the parking garage every time, i was without a tv from 10pm until 1pm the next day.. they kept saying somebody was coming and they never did until i kept asking the next day

2026-03-02 • via Nuitee
D
David • couple • us
10
2026-03-01 • via Nuitee
E
Ernest • couple • us
10
Great
2026-02-27 • via Nuitee
Y
Yazan • family_with_children • us
10
2026-02-25 • via Nuitee
G
Gina • couple • us
10
Customer service was excellent room and property was clean
Pros:

Customer service was excellent , room was clean property was clean

Cons:

N/A

2026-02-24 • via Nuitee
A
Autumn • couple • us
10
10/10
Pros:

Staff was fantastic and kind! The room was very clean and up to date, plus there were multiple food/bar options within the hotel. The tunnel to the parking garage was great because it keeps you out of the weather at all times. Loved this place, will absolutely stay here again in the future.

2026-02-23 • via Nuitee
S
Sean • couple • us
8
2026-02-14 • via Nuitee
J
Johnnie • family_with_children • us
1
Pros:

I’m going to make this plain and simple…
I really don’t care if you are a millionaire there’s no way in hell that you should have to pay $55 to park in a space!! it’s about time that someone starts giving out bad reviews because of the parking alone!!! And I was also told breakfast was included and of course it wasn’t included… and if I wanted to include it, I would’ve spent another million dollars!!! it’s just sad that I have to spend that kind of money to put my car in a “space” where there are a bunch of empty spaces all around me!!!

Cons:

You will spend $50 plus the tax to park your car in a space!! absolutely unacceptable! And basically the new scam in this country! Every single item in the gift shop was overpriced!! it was an embarrassment

2026-02-13 • via Nuitee