Hilton Cleveland Downtown

Hotels
Hilton Hotels & Resorts
9 (1264 reviews)
100 Lakeside Avenue East , Cleveland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1264 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
T
taylor solo_traveller us
10
Pros:

The view was AMAZING! We stayed in room 3106. Absolutely gorgeous.

Cons:

Everything was great

2026-04-17 via Nuitee
S
Steven solo_traveller us
10
2026-04-16 via Nuitee
K
Kevin couple us
10
Great time!!
Pros:

best room we've ever had staying anywhere. Views were phenomenal. Staff at check in counter and even the restaurant were awesome!!

Cons:

N/A

2026-04-13 via Nuitee
R
Ryan couple us
9
Clarence at the Front Desk was what every employee should be. Well done, big man.
2026-04-11 via Nuitee
extended_group us
10
2026-04-10 via Nuitee
D
Dale couple us
10
2026-04-09 via Nuitee
P
Paolo family_with_children ch
10
Pros:

Staff molto gentile, camera molto pulita.
Hamburger e patatine molto buono.

2026-04-08 via Nuitee
K
Khadijah solo_traveller us
10
My stay was superb from start to finish!
Pros:

Spacious, updated, modern, comfortable, clean, and the staff were extremely friendly. The valet service was efficient and quick. As a frequent solo traveler, I felt safe and well cared for. This place is a must-stay if you’re in downtown Cleveland!

Cons:

The market offers a variety of packaged items, from snacks to toiletries, but I would advise against purchasing the hot menu items. The products are frozen and heated at the time of purchase.

2026-04-08 via Nuitee
D
Damasceno couple us
10
Ótima localização, muito conforto e ótimo serviços.
Pros:

Quarto confortável e com uma vista sensacional devido as janelas totalmente de vidro. Serviços de bar em dois andares e restaurante. Localização impecável.

2026-04-06 via Nuitee
M
Mario couple us
9
Would recommend to other friends and people
Pros:

Very convenient and very clean

2026-04-05 via Nuitee
E
E family_with_children us
10
Would definitely stay again - centrally located to everything we wanted to visit.
Pros:

The view, friendliness of staff

Cons:

Parking is less accessible than we anticipated

2026-04-05 via Nuitee
A
angela couple us
10
Pros:

Guest services was wonderful. Frank at the front desk was amazing!

2026-04-04 via Nuitee
M
Michelle family_with_children us
10
2026-04-04 via Nuitee
E
Ernest couple us
9
2026-04-02 via Nuitee
E
Elizabeth family_with_children us
10
It was very enjoyable.
Pros:

It’s closeness to downtown.

Cons:

I honestly can’t say there wasn’t anything I didn’t like about it. I wish there were more food options at the restaurant.

2026-04-02 via Nuitee
V
virginia solo_traveller us
6
2026-03-30 via Nuitee
T
Tiffany solo_traveller us
9
2026-03-30 via Nuitee
L
Leroy family_with_children us
10
Pros:

I love it

2026-03-21 via Nuitee
R
Russell couple us
8
2026-03-21 via Nuitee
B
Brittnie family_with_children us
10
2026-03-21 via Nuitee