Hilton Cleveland Downtown

Hotels
•
Hilton Hotels & Resorts
9 (1317 reviews)
100 Lakeside Avenue East , Cleveland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1317 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Mellissia • solo_traveller • us
10
Pros:

Location

Cons:

Price

2026-05-22 • via Nuitee
J
Jeff • couple • cn
5
2026-05-19 • via Nuitee
S
Susan • couple • us
9
2026-05-18 • via Nuitee
R
Roselle • solo_traveller • us
10
A beautiful hotel, clean and check-in was smooth and Monique was friendly and offered excellent customer service!
Pros:

Monique who checked me in was exceptional! She made me feel welcome and provide world class customer service!!!

Cons:

Nothing

2026-05-17 • via Nuitee
W
William • solo_traveller • gb
10
2026-05-16 • via Nuitee
A
Atkins • couple • us
1
2026-05-10 • via Nuitee
A
Andrea • couple • us
10
Quiet, convenient location attached to Convention Ctr
Pros:

We stayed one night for a conference and it was wonderful. We drove from out of town and the hotel was easy to find, we pulled right in and valet parked our car for us. They held our bags at reception and texted me when our room was ready around 1pm. The rooms were comfortable, clean and quiet! Beds were perfect with 4/5 pillows on each. The only thing we did not care for was the glass sliding door on the bathroom for the lack of privacy. Who comes up with these design ideas? Lol. We would absolutely return regardless.

Having the convention center attached meant that we didn’t have to go outside in the weather to go back and forth to our room and was so convenient. They had elevators and escalators so traveling between the hotel and conference was very easy.

The front desk personnel were so kind and cheerful. They also provided several great dining options that we could walk to for dinner.

The valet gave us a phone number to text prior to check out so our car was available immediately. Overall just a wonderful property and we had a great stay!

2026-05-09 • via Nuitee
B
BROIDE • couple • il
10
Great hotel
Pros:

Location kindness good service

2026-05-09 • via Nuitee
R
Robert • couple • us
9
2026-05-07 • via Nuitee
M
M • couple • us
9
2026-05-07 • via Nuitee
N
Nancy • couple • us
10
Stay was very nice.
Pros:

Buffet was excellent.

2026-05-06 • via Nuitee
L
Leonard • couple • us
7
2026-04-27 • via Nuitee
A
Ashley • couple • us
10
It was definitely worth it I will be back I have nothing bad to say
Pros:

I liked where it was located

Cons:

There was nothing I didn’t like

2026-04-27 • via Nuitee
B
brian • extended_group • us
10
2026-04-26 • via Nuitee
T
TAirra • couple • us
10
2026-04-25 • via Nuitee
D
Della • solo_traveller • us
8
2026-04-23 • via Nuitee
S
shanna • extended_group • us
9
2026-04-20 • via Nuitee
T
taylor • solo_traveller • us
10
Pros:

The view was AMAZING! We stayed in room 3106. Absolutely gorgeous.

Cons:

Everything was great

2026-04-17 • via Nuitee
S
Steven • solo_traveller • us
10
2026-04-16 • via Nuitee
K
Kevin • couple • us
10
Great time!!
Pros:

best room we've ever had staying anywhere. Views were phenomenal. Staff at check in counter and even the restaurant were awesome!!

Cons:

N/A

2026-04-13 • via Nuitee