Hilton Cleveland Downtown

Hotels
Hilton Hotels & Resorts
9 (1374 reviews)
100 Lakeside Avenue East , Cleveland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1374 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
J
Jude couple fr
10
2026-06-27 via Nuitee
M
Marie couple us
10
2026-06-27 via Nuitee
V
Vernon solo_traveller us
10
2026-06-27 via Nuitee
K
Keith couple us
8
Pros:

Very convenient everything

Cons:

The mattresses did not sleep well, very uncomfortable

2026-06-24 via Nuitee
R
rafael couple us
10
2026-06-24 via Nuitee
N
Naama couple il
10
2026-06-23 via Nuitee
C
Courtney family_with_children us
10
2026-06-22 via Nuitee
M
Mandarin solo_traveller us
9
Convenient location with a professional and accommodation staff.
Pros:

I was pleasantly surprised that my room had a partial view of the lake, which I was not expecting. Excellent location as it has easy covered connecting access to the Huntington Convention Center, which was where I needed to be. The front desk staff was courtesy, professional, helpful, flexible, understanding, and responsive. The cafe Noshery, with its 24-hour grab-and-go self-servce and friendly counter service between 6am and 10pm added to the convenience and comfort at good value to my stay.

The fitness center and pool have good hours and are both well stocked with clean towels.

The hotel is a easy and safe 10-minute straightforward walk from the Tower Center Rapid Transit station with direct service from the airport.

Despite the fact that my room was right next to the elevator shaft, I hardly heard the elevators. Loud guests in the hallway could be heard through the room door, if they happen to be right outside my door.

Cons:

Television, although this is more of a general Hilton issue rather than an issue unique to this property. Direct TV instead of streaming apps which guests can watch programs through their individual streaming account strikes me as a relatively outdated service for a global chain such as Hilton.

2026-06-22 via Nuitee
J
Judith couple us
10
2026-06-20 via Nuitee
P
Pioneer53823590840 Friends getaway
10
Friendly atmosphere and great drinks!
Pros:

Love the second floor bar! Traci, Scott, and the other bartenders are so friendly and accommodating. We had a great time celebrating our friends and watching the World Cup!

2026-06-19 via Tripadvisor
B
brianlZ6553OV Friends getaway
10
Fantastic
Pros:

Place is great service was excellent

2026-06-19 via Tripadvisor
couple us
10
Pros:

All good

Cons:

Nothing

2026-06-19 via Nuitee
M
Madison couple us
10
2026-06-19 via Nuitee
D
D5596HRalexandrac Couples
10
Cleveland Hilton
Pros:

Our stay here was wonderful. The location was close to many great restaurants. We ended our night at Elliot’s bar where we were well cared for by Chasity, Greg and Elena.

2026-06-18 via Tripadvisor
F
F9190ZYheathers Business
10
Excellent service from Nano at the Hilton bar
Pros:

Nano took the best care of this set of AP Readers all week long. He knew our names, our drinks, our room numbers... he is one of the reasons we love Cleveland. We have a special posse who meets every year and Nano is now part of our set of precious memories.

2026-06-17 via Tripadvisor
M
M4086AGjeremyk Friends getaway
10
Nano is a wonderful server
Pros:

We had a wonderful experience. Nanotechnology took care of us and remembered our names every time we came.

2026-06-17 via Tripadvisor
J
johnoK5617IG Business
10
Cleveland Trip- June 2026
Pros:

Excellent service. Ramiro my bartender was amazing, gave me great service and was extremely professional. Highly recommend asking for Ramiro next time you’re at the Hilton Downtown Cleveland. Will definitely be coming back here!

2026-06-17 via Tripadvisor
M
mikkfinn Family Nashua, New Hampshire
10
Top Notch, First Class Stay!
Pros:

We had a first class, wonderful experience for three nights in Cleveland. The view of Lake Erie from our room was spectacular; particularly at sunset! Breakfast in the hotel restaurant was fresh and delicious.
We enjoyed local attractions within walking distance, including the “Rock and Roll Hall of Fame Museum,” and Progressive Field where the Guardians beat our Boston Red Sox.
The room was very clean and housekeeping excellent. Valet service was top notch and worth the small increase in cost over self parking.
There is a gym that we used to try and counteract the effects of tasty libations available in the rooftop “Bar 32.”

2026-06-17 via Tripadvisor
K
katherinewV6664NC Business
10
Eliot's is a delight!
Pros:

Scott, Scott, and Elena at Eliot's are attentive, kind, friendly servers. Thank you so much!

2026-06-16 via Tripadvisor
S
Sheryl solo_traveller us
10
Cleveland Hilton - exceptional service
Pros:

Every member of the staff was extremely helpful and friendly. We arrived late and it was great to feel welcomed. The restaurant had great breakfast chouces, too!

Cons:

Everything was great!

2026-06-16 via Nuitee