Hilton Cleveland Downtown

Hotels
Hilton Hotels & Resorts
9 (1460 reviews)
100 Lakeside Avenue East , Cleveland , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent food options
Beautiful views
Cons:
Expensive valet parking
Closed rooftop bar

Categories

Cleanliness
9.14
Reviews consistently mention clean rooms.
Service
9.61
Staff received high praise for helpfulness and friendliness.
Location
9.15
Location is highly regarded by multiple guests.
Room Quality
9.1
Rooms are noted for stunning views and comfort.
Amenities
8.63
Amenities were well-received, though some areas like the rooftop bar faced criticism.
Value for Money
8.09
Valet parking was considered expensive by some guests.
Food and Beverage
9.14
Positive feedback on food quality and special accommodations for dietary restrictions.
Overall Experience
9.11
Overall experiences were overwhelmingly positive across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:35

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Cleveland Downtown. Each air-conditioned room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay.

Convenient Amenities
Start your day with a delicious buffet breakfast and dine at the onsite restaurant for a culinary delight. Stay active at the fitness centre or unwind in the indoor pool, offering the perfect balance of leisure and wellness.

Prime Location
Located in Downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center and Rock and Roll Hall of Fame. With friendly staff available 24/7, your needs are always our top priority.

Book now for an unforgettable stay at Hilton Cleveland Downtown!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

9
Based on 1460 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
T
tamaratY6321IT Family
10
Excellent Experience
Pros:

Mercedes and Ryan S. At the restaurant Treated us so well. Very attentive, friendly, caring, and food was so fresh!

2026-08-08 via Tripadvisor
J
Jennifer solo_traveller us
10
Pros:

Location and cleanliness

2026-08-08 via Nuitee
M
madisonfP7427UF Family
10
Amazing customer service
Pros:

HUGE shout out and Thank You! to Dwayne, Marquisa and Dylan at the Hilton Cleveland Downtown. They went way above and beyond expectations to take amazing care of my family and save our holiday.

When my family was having a stressful and difficult time getting a same-day hotel in Cleveland, these three individuals worked magic to help us and make sure we would be safe and well cared for during our trip.

@Hilton they all need raises

Thank you again!

2026-08-07 via Tripadvisor
6
621dcss Business
10
Beautiful experience
Pros:

Great hotel, amazing service

2026-08-07 via Tripadvisor
J
Jasmine couple us
10
2026-08-07 via Nuitee
H
H3047XVdanar Family Cincinnati, Ohio
10
Siblings Get Together
Pros:

The hotel was very clean and inviting decor. Rooms were clean and cared for everyday. Meals were very good in restaurant and bar area. Rooms a bit pricey but location was perfect and convenient. My summer splurge for the year.

2026-08-06 via Tripadvisor
U
U5847GVrichardj Family
10
Very nice stay
Pros:

Fantastic experience, friendly staff and tidy room. Strongly recommend. Although short man behind the bar on the roof could have been more pleasant.

2026-08-06 via Tripadvisor
A
Amanat solo_traveller us
9
2026-08-06 via Nuitee
M
M6651SEjeremys Solo travel
10
Elena was great!
Pros:

Elena was my bartender and was so kind ad personable, listening to my random stories. Service was excellent at the 2nd floor bar, good food and great drinks. Room was good but the food for the conference was excellent and caffeine was always accessible, which is paramount.

2026-08-05 via Tripadvisor
K
kyasha couple us
10
2026-08-05 via Nuitee
E
Excursion721313 Friends getaway
10
Exceptional Service
Pros:

Marquetta provided exceptional service during our breakfast dining experience. Despite it being extremely busy Sunday morning, she checked on our table throughout our breakfast which made it much more enjoyable.

2026-08-04 via Tripadvisor
C
christopherwE2962WI Couples
10
Savored the viewed, stayed for the service.
Pros:

The 32nd floor bar in Cleveland was lovely- but we abandoned our reservation at a local restaurant and stayed for the evening because of Anesa’s stunning service. However much you’re paying this gem is not enough. Double it.

2026-08-04 via Tripadvisor
B
brookemouzakis Business Issaquah, Washington
10
Great stay at Hilton Downtown Cleveland
Pros:

Thank you so much Hilton Cleveland Downtown for taking such great care of us! When we arrived, they were kind and explained everything beautifully from the hotel restaurants available and their hours, to the gym being open 24-hrs and more! Then we went into our room and the carpet was all wet from a refrigerator leak. They moved us immediately and upgraded us to a suite. Totally not expected but so appreciated! The baristas at the Noshery were lovely and make a fantastic mocha. They even remembered our drink each day. We will definitely be back the next time we attend a tradeshow in Cleveland.

2026-08-04 via Tripadvisor
5
589lylas Family
10
Breakfast bunch bonanza
Pros:

My grandma and I had breakfast at the Hilton restaurant down stairs on Tuesday morning and the service was just so wonderful
Valerie, the hostess, was the sweetest loveliest lady and made us feel so welcome and at home. She was very kind to us. And Ryan, our server was lovely as well and very attentive :) we were very happy

2026-08-04 via Tripadvisor
J
jacksZ7602JP Family
10
Great staff
Pros:

Staff is super friendly. From the front desk to the servers at the restaurant, they go out of their way to make you feel at home.

2026-08-04 via Tripadvisor
K
Karen solo_traveller us
8
Good downtown hotel
Cons:

The valet parking is expensive and takes forever . The self parking is not clear and is also over priced.

The elevators are slow also.

2026-08-04 via Nuitee
M
Marylynn couple us
7
2026-08-04 via Nuitee
P
P1750VLshawnc Family Phillipsburg, New Jersey
10
Fabulous experience
Pros:

Stopped in to the Hilton Cleveland Downtown where we were greeted by two Bartenders, Elene and Greg at the lower level Bar. They were both very friendly and welcoming. They both had a great sense of humor and we never waited a second to be served! They are definitely an asset to your corporation!

2026-08-03 via Tripadvisor
J
John family_with_children us
10
2026-08-03 via Nuitee
J
John solo_traveller us
9
2026-08-03 via Nuitee