TURIM Terreiro do Paço Hotel

Hotels
Turim Hotels Group
8.5 (6574 reviews)
Rua do Comercio 9 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable
Cons:
Breakfast timing
Room temperature issues
Noisy environment

Categories

Cleanliness
8.08
Generally clean and comfortable, but some mentioned issues with room smells.
Service
9.05
Staff are friendly and helpful based on multiple reviews.
Location
9.59
Consistently praised for a great central location near attractions.
Room Quality
8.04
Rooms are comfortable but some reported them as small and warm.
Amenities
8.57
Fair amenities, but breakfast and room temperature control brought complaints.
Value for Money
8.53
Good value for central location and overall positive experiences.
Food and Beverage
7.58
Breakfast options were not favored by some guests; noted as minimal.
Overall Experience
8.55
Overall experience is positive with highlights on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:08

Property Description

Modern Accommodation
The TURIM Terreiro do Paço Hotel offers comfortable and modern single, twin, and double rooms, each equipped with a flat-screen TV, air conditioning, and free WiFi access.

Delicious Dining
Guests can enjoy a delightful breakfast service in the morning and savor Portuguese and international specialties for lunch or dinner at the hotel’s à la carte restaurant. Additionally, a variety of local eateries are within walking distance for more dining options.

Convenient Amenities
With a 24-hour front desk, dry cleaning, ironing, and laundry services, the hotel ensures a hassle-free stay. Guests can unwind with a cocktail at the bar or relax in the lounge area after exploring nearby attractions like Rossio, Chiado, and Bairro Alto.

Book your stay at the TURIM Terreiro do Paço Hotel for a memorable Lisbon experience!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation. The credit card used in the reservation must be presented at check-in.

Please note that when booking more than 4 rooms, different policies apply. Reservations of more than 4 rooms will be considered Non-Refundable and non-cancelable according to the partnership rules. For this reason, all reservations under these conditions will be contacted by our team to ensure acceptance of these terms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TURIM Terreiro do Paço Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 6574 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
J
Jennifer solo_traveller au
5
Great location but check your room allocation, away from corner of building
Pros:

Location was great

Cons:

Don’t believe we had the room paid for,it was a disabled room.Shower not always hot,noise from other rooms when showers running pipes noisy.Street noise room on corner of building.Someone else complained about there room

2026-06-06 via Nuitee
N
Nuredini couple de
8
2026-06-06 via Nuitee
M
Meera extended_group sa
8
Pros:

We had a very pleasant stay at Turim Terreiro do Paço Hotel. The location is excellent and perfect for exploring Lisbon.

The young Indian receptionist who welcomed me on my first day was exceptional. Unfortunately, I cannot remember her name, but she was incredibly kind, professional, and very helpful throughout the check-in process.

The room was clean, comfortable, and well maintained. The housekeeping staff did a great job, and the luggage attendant was also very friendly and helpful.

Overall, I had a great stay and would recommend this hotel for its excellent location, cleanliness, and the outstanding service provided by most of the staff.

Cons:

The only negative aspect of my stay was my experience during check-out. The receptionist on duty seemed rather rude in her manner and facial expressions, which made me feel uncomfortable and a little unsettled.

2026-06-06 via Nuitee
L
Loretta couple au
8
Pros:

The lady at the front desk was fantastic. She helped us book our train tickets when we were struggling with the booking

2026-06-06 via Nuitee
V
VALERIA solo_traveller it
5
Pas plus que deux nuit et pour une seule personne
Pros:

La position était bien

Cons:

Chambre très petite, lit petit et salle de bain sans plan d’appuis pour le beauty case. Fenêtre sans vu, avec un vis à vis très moche

2026-06-06 via Nuitee
C
Cees solo_traveller nl
9
Heerlijk en rustig hotel
Pros:

Schone en mooie kamers op een prima locatie voor een stedentrip. Vriendelijk personeel en uitgebreid ontbijt buffet.

Cons:

Niets

2026-06-05 via Nuitee
R
Rhaniellen solo_traveller br
9
Boa localização. Tem opção de cama confortável, dependendo de qual quarto você for alocada.
Pros:

Fiquei duas vezes neste hotel, numa mesma viagem, em diferente ocasiões.
Na primeira, fiquei num quarto com cama de solteiro, que fica numa área que talvez seja "acréscimo" ao restante do hotel. O quarto é desnivelado, fazendo com que a cama fique meio "caída". Na segunda estadia, fiquei em quarto com cama de casal, aparentemente no prédio principal e o quarto era nivelado. Cama confortável. No entanto, o chuveiro do segundo quarto estava "caindo" a água saia so pela parte de frente do chuveiro e não esquentava adequadamente. Tomei banho frio durante os dois dias de hospedagem, mesmo tendo notificado a recepção. Se prontificaram a entender o que ocorrida, mas não foi resolvido. Também não me ofereceram nenhuma contrapartida após a reclamação.
Forneceram garrafa dágua no quarto. Quarto com fribogar. Café da manhã do hotel opção buffet, ~17 euros, boas opções de proteína, carboidrato, frutas, castanhas...
Localização excelente.

Cons:

O quarto desnivelado na primeira hospedagem. O chuveiro frio e desnivelado na segunda hospedagem.

2026-06-05 via Nuitee
H
Helcio couple br
6
Sofrível
Pros:

Nada

Cons:

Quarto menor do que o pago.
Espaço demasiado pequeno.
Parecia quarto de boneca, minúsculo.

2026-06-04 via Nuitee
J
Julie couple gb
10
Great hotel, perfect location!
Pros:

Excellent location close to the fabulous Chiado and Alfalfa areas, close to the river too. A beautiful hotel, small and very personal the staff were lovely. Room was really comfortable and quiet. We didn't book to have breakfast but there were loads of great options nearby - by far the best was Hygge 2 min walk away.

2026-06-04 via Nuitee
B
Bronwyn Walker solo_traveller nz
8
Location superb
Pros:

Excellent location

Cons:

No kettle in room but they gave me one 😊
Fridge was a bit hard to find, hidden in a cupboard.

2026-06-04 via Nuitee
M
Mirko couple de
7
Schönes Hotel, gut gelegen in der Innenstadt
Pros:

Die Lage des Hotels war großartig, das Personal war sehr freundlich und wir durften unser Gepäck nach dem auschecken den ganzen Tag noch im Hotel abstellen.

Cons:

Der Speiseraum war sehr eng, und es war eher eine Abfertigung. Ich hätte mir auch mehr Auswahl gewünscht.

2026-06-03 via Nuitee
M
Marco couple it
8
Pros:

Albergo di qualità complessiva decisamente elevata, che non delude le aspettative. La posizione è assolutamente strategica sia per la visita del centro (Praca do Comercio e zona pedonale Baixa, ma anche in posizione favorevole per salire alle colline del Castello e Graixa). Mezzi pubblici vicinissimi, anche per la puntata a Belem.
Stanza funzionale, accogliente, di ottimo livello e ben pulita di ampie dimensioni e con illuminazione e climatizzazione adeguata. Colazione a buffet con ampia scelta per ogni gusto, anche con prodotti freschi. WiFi ottimo in tutta la struttura.
Personale super gentile e disponibile ad ogni esigenza: non abbiamo avuto nessun problema. Un'ottima scelta.

Cons:

Nel bagno alcune finiture (vedi box doccia) iniziano a mostrare segni di "stanchezza": tubi e flessibili che spandono e schizzano ovunque, sigillature e fughe piatto doccia non proprio immacolate, qualche incrinatura e stuccatura di troppo qua e là.
Carenza di prese di corrente in prossimità del letto: non è possibile appoggiare il device in ricarica sul comodino perché la presa più vicina è nell'angolo della stanza e necessita staccare una lampada piantana per usufruirne.
Occorre ricordarsi di richiedere esplicitamente la pulizia della stanza appendendo il cartello, altrimenti non viene eseguita.

2026-06-03 via Nuitee
M
Marilena couple at
7
Wegen der unschlagbaren Lage, dem sehr freundlichen Personal und weil wir sehr gut geschlafen haben, war es ein durchaus
Pros:

Die Lage ist top, das Personal sehr freundlich, das Bett sehr bequem und im Zimmer hört man kaum Geräusche.

Cons:

Das Bad inkl WC bietet null Privatsphäre, es hat keine richtigen Wände sondern ist praktisch ein Glaskasten.
Die Einrichtung ist recht altmodisch, wirkt 80er-Jahre-mäßig.

2026-06-03 via Nuitee
C
Claudia couple br
8
Cons:

Quarto de fundos no primeiro andar com uma pequena janela basculante e pouca iluminação

2026-06-03 via Nuitee
M
Mario Francesco couple it
9
Pros:

Centrale

2026-06-03 via Nuitee
L
Lopes couple br
9
Ótimo custo benefício para os padrões de Lisboa
Pros:

Quarto bem ventilado; ensolarado e próximo do centro ; trem e ônibus.

Cons:

Porta emperrada.

2026-06-02 via Nuitee
J
Joyce couple ca
8
2026-06-02 via Nuitee
M
Marina solo_traveller pt
8
2026-06-02 via Nuitee
R
Roberta extended_group br
9
Indico e voltaria a me hospedar aqui.
Pros:

A localização é excelente!! O elevador está sempre à disposição. Chuveiro bom!

Cons:

Quarto pequeno e eu, particularmente, não gosto de banheiro com paredes de vidro.

2026-06-02 via Nuitee
E
Enver ilkan solo_traveller tr
8
2026-06-01 via Nuitee