Hotel Royal Palace

Stayed here for 10 nights. 4 nights room was not cleaned. Toilet not working had to remove cistern at top to flush toilet. Shower was barely a trickle of water. Lights not on at top of stairs,nearly broke my leg. Had to use mobile phone with torch to open door with key. Eventually moved to another room for 4 nights which was better but not much. Room not cleaned again for 2 nights. An absolute deplorable hotel.

朝食開始時間の7時、調理された料理3種（卵焼き、野菜炒め、ソーセージ）はバイキングコーナーに並んでいない。並んでいるのは、チーズやハム、パンなど調理不要の食材だけ。調理された料理3種が全て並べられたのは7時20分頃。
初日の朝、スタッフが寝坊したのかと思ったが、2日目の朝も同様だった。

Ok

The room is just okay but very dated. In three days there wasn’t anyone on the front desk to get information. I didn’t sign in or out of the hotel. I felt bad for the one woman who seemed in charge of breakfast, cleaning and making up of the rooms as it was just her and no support .

Booked it based on the fact it shows up as a short distance from the main sites in the city. Once we were there it was not.
Anyways the www connection was atrocious from day one then the staff did all they could do to help. Very helpful staff though. Oh the beds were really hard.

In hindsight you should book further out as taxis are so cheap. You can get better hotels. It’s a shame as the staff were amazing!

環境良い。隣は公園あり、夜まで散歩行っても安全だったので、フロントのスタッフは優しくて、列車のチケット取ってくれた。朝ごはんはまあまあ。毎日あまり変わらない。設備も古い、熱いシャワーお湯をちゃんと出てくるし。泊まるのが快適でした。overall I got very nice stay .very safety walk at night time in park .

It’s a very nice place to stay in Samarqand. The staff are friendly and very kind. Every morning there is delicious break serves! There are also several shops where you can buy snacks and drinks/ there are some really nice restaurant near by as well. I highly recommend to all!

We could not stay in this hotel, strong humidity smell, air conditioning not cooling, reception was not attended.

3 starts Hotel and it was closed and we searched for the staff to open the main door. However, staff were very nice people ( family business). Location was good.

The hotel was a bit too run down and in need of some repair. The hallways were pitch-dark in the evening. The front doors were closed and locked when we returned from dinner. We had to get the nearby shop owner to send someone to let us in. We requested “breakfast to go” and documents ready, as we had an early train. We were given a bag of crackers and cookies for breakfast and had to depart without documents.

В номерах не помешал бы косметический ремонт. Постояльцев было мало, свет в коридорах был постоянно выключен, видимо экономили. Заявленный завтрак представлял собой сосиску и яичницу в номер утром, ресторан не работал.

Very unclean place. The bathroom had not bean cleaned for a long time, the toilet didn't work, we had to walk around to 4 rooms before finding a toilet that worked... all four bathrooms was dirty but in the end, since it vas 01.00 in the morning we just took the room with a working toilet... and slept with our clothes on. We left the next morning without breakfast.

施設や清潔さは値段相応なので問題はないが、チェックアウトと滞在証明書発行に40分かかり、それで電車に乗れなかったのに謝罪もない。
Because it took us 40 minutes to check out, we missed the train! However, they didn’t apologize to us!

Every thing was OK but the clerk at front desk tried to extort 26 USD for a stupid reason(Samarkand special tax). I showed him my payment recipe from Hotel.com.

シャワーのお湯がまったく出なかった。
数回申し出たが改善されず。

事前に入金したかどうかの確認を、チェックイン時にお客に求める管理の悪さで、時間を取られた。二度目はないし、他人には推奨できないホテル。

従業員の方々がフレンドリーで安心感があった。鉄道が深夜発だったので急遽一泊延ばしてもらったが、快く対応していただいた。
ただ、シャワーのお湯が出づらく、とても寒かった。ベッドは小さめ。

フロントで英語が通じないことが多く、大変でした。チェックアウトの際、英語ができない人が担当で、パソコンも使えなかったようで、宿泊登録証をなかなか印刷できず、本当に焦りました。泊まった部屋は広々していました。

タクシーの予約や荷物預けなど、親切に対応してくれました。

レギスタン広場にも歩いて行けるし、隣には酒屋やコンビニもあり、レストランも近くにあり凄く便利でした。部屋も広くてバスルームは清潔、調度品も落ち着いた感じが好感が持てました。