Hampton Inn and Suites Michigan City

Hotels
•
Hampton Inn
8.3 (364 reviews)
3674 North Frontage Road , Michigan City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Nice breakfast options
Cons:
Dirty room conditions
Uncomfortable beds
Poor maintenance in bathrooms

Categories

Cleanliness
7.76
Several reviews mentioned cleanliness issues, including dirty rooms and shared amenities.
Service
9.23
Many reviews highlighted friendly and helpful staff, contributing positively to the experience.
Location
8.77
Location was frequently praised, especially its convenience for traveling families.
Room Quality
7.22
Mention of uncomfortable beds and poor room condition indicates room quality needs improvement.
Amenities
8.25
Amenities like breakfast were positively received, but some reviews mentioned missing options.
Value for Money
8.21
Most guests felt the price was fair for the given experience, despite occasional criticism.
Food and Beverage
8.26
Breakfast received mixed reviews, deemed good by some but lacking by others.
Overall Experience
8.73
Overall sentiment was largely positive, with many guests indicating satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Convenient Location
Situated in the heart of Michigan City, Indiana, Hampton Inn and Suites Michigan City offers easy access to nearby attractions, including Deep River Waterpark and Valparaiso University: Brauer Museum of Art.

Modern Amenities
Experience comfort and convenience in our 3-star hotel, equipped with air conditioning, flat-screen TVs, and free WiFi. Guests can also enjoy a refreshing dip in the indoor swimming pool.

Exceptional Service
Our hotel provides a 24-hour front desk, a business center, and cozy guest rooms with premium bedding. Whether you're here for business or leisure, Hampton Inn and Suites Michigan City ensures a pleasant stay.

Book your stay now at Hampton Inn and Suites Michigan City for a memorable experience in Indiana.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 364 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
M
Mark • couple • us
6
2026-10-18 • via Nuitee
J
Jamie • family_with_children • us
2
We left after the first night and were support stay 3.
Pros:

Good location.

Cons:

They bed was horrible.

2026-10-14 • via Nuitee
A
Alexandru • couple • ro
8
2026-09-12 • via Nuitee
J
John • family_with_children • us
9
2026-09-11 • via Nuitee
D
Dave • couple • us
2
We had a busy agenda in the area or we would have packed back up and left because it was gross.
Pros:

We did not try it, it was very packed in the food area.

Cons:

Our room 417 was disgusting. We are Hilton Honor members and purposely go to Hamptons to have a good experience and this was not. The carpet was disgusting very worn very dirty very stained in the room smelled. In addition there’s mold along the bathroom tub, the tub drain makes you stand in about 2 inches of water while showering, and the ceiling vent doesn’t work well and it’s very rusty. The TV stand is scratched, and there is a sticky substance all over both ends of it that look permanent. It’s very ran down and outdated.

2026-09-10 • via Nuitee
A
Andrea Giuseppe • family_with_children • it
8
Soggiorno a Michigan City
Pros:

Hotel vicino la cittadina di Michigan City. Struttura tipicamente americana con camera confortevole e silenziosa. Colazione all'americana che predilige il salato al dolce.

2026-09-08 • via Nuitee
C
Charles • couple • us
8
A bit pricey but adequate
Pros:

Good location,breakfast item were a bit limited but adequate

Cons:

Kids in the room above me were very active and noisy all night

2026-08-24 • via Nuitee
A
Andrea • family_with_children • us
7
It served it's purpose.
Pros:

The eggs were watery. The rest of the food was good.

Cons:

That our booking site did not let us know they had storms and they were over booked.

2026-08-20 • via Nuitee
L
lewetch • solo_traveller • us
10
2026-08-11 • via Nuitee
S
Stephanie • solo_traveller • us
1
Cons:

I didn't even stay at the hotel. Booking.com did a terrible job reserving my room. Even though I had my confirmation number, booking.com could not get me another room. I had to pay for another room if I wanted to stay. I didn't have the funds for another room. Will not be using their services anymore.

2026-08-10 • via Nuitee
F
Farrah • couple • us
6
2026-08-08 • via Nuitee
Y
Y4013NJsamanthap • Family
2
Disappointing
Pros:

The lack of accountability at this hotel is unbelievable. I wish I had read the reviews on their own website beforehand—it would have saved me this entire experience. What's confusing is that Expedia rates this hotel as "Excellent," which doesn't match what I experienced or many of the reviews I later read.
When I arrived at check-in, my room wasn't ready. I told the front desk employee I had just driven three hours and had already eaten nearby, but there was no real apology or solution—just, "I don't know when the room will be ready." Eventually, another employee stepped in and had housekeeping clean it. I was told it would take about 30 minutes and that they would call me when it was ready. After waiting 40 minutes with no call, I went back to the front desk, where my keys were simply sitting there waiting.
Unfortunately, the room was far from clean. Aside from the beds being made, there were hairs on the bathroom floor and in the bathtub, the toilet was dirty around the base, the sink hadn't been cleaned, there were crumbs on the table, and a dirty throw pillow for the sofa bed was shoved into the closet. There weren't even sheets for the sofa bed, which was also dirty.
To make matters worse, a staff member walked straight into our room without knocking. I'm assuming they weren't informed the room had already been assigned because of the earlier cleaning issue, but that's completely unacceptable.
After about 20 minutes in the room, I went to the front desk, explained everything, checked out, and booked the hotel next door instead. The difference was night and day.
Despite only being in the room for about 20 minutes, the hotel denied my refund request through Expedia. Thankfully, Expedia ultimately resolved the issue for me. However, the hotel's manager has never responded to emails or returned phone calls from either me or Expedia, which says a lot about how they handle customer complaints.
For anyone wondering why I didn't ask for an upgraded room instead of leaving: I had already waited 40 minutes for the largest room type I had booked because it wasn't ready. There wasn't an upgrade to offer, and after seeing the condition of the room and the lack of professionalism, I had no confidence that another room would be any better.
Avoid this hotel at all costs. It wasn't even inexpensive compared to the much nicer hotel next door. Even at a budget price, this experience wouldn't have been acceptable. Absolutely disgusting.

2026-08-06 • via Tripadvisor
P
Petra • couple • at
4
2026-07-06 • via Nuitee
D
Dalton • couple • us
8
2026-06-29 • via Nuitee
S
Stephanie • solo_traveller • us
7
Central to many things
Pros:

Beds were comfortable. Staff was helpful. Room was a good size. Very good location.

Cons:

Tile floors were sticky. Light out in the room and only 1 elevator was working.

2026-06-24 • via Nuitee
P
Per • couple • us
10
2026-06-24 • via Nuitee
J
James • couple • us
10
Pros:

While driving to the hotel the weather was pretty bad .The receptionist was very friendly and accommodating. The breakfast was really nice and well prepared. The room was spotless and the bathroom was very clean with plenty of towels and accessories. The common are where cleanes and hallways lights were bright and light fixtures clean. Looking forward to booking a room in the near future.

Cons:

The bath room tub needs recauking around the top of the tub area.the hair dryer hooks need tightening. .

2026-06-22 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Bed was very comfortable and the room was very clean. Convenient location. Felt safe and secure.

2026-06-14 • via Nuitee
G
Goings • couple • us
3
2026-06-12 • via Nuitee
V
Virginia • solo_traveller • us
10
I will always look for a Hampton Inn when I am traveling after this stay.
Pros:

This was a repeat stay as I checked out to go to another destination and returned a day later. There was no question that I would be returning to Hampton.

2026-06-10 • via Nuitee