Piazza Castello Suite

Hotels
Independent
9.2 (106 reviews)
Piazza Castello 153, Turin, TO, 10122 , Turin , IT

Pets allowed

Facilities

Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with staying at the property due to poor communication

Categories

Cleanliness
7.41
Guest could not stay at the property, indicating issues with accessibility.
Service
9.88
Staff was helpful and friendly.
Location
9.42
Great location with many things nearby and easy access to transportation.
Room Quality
9.37
Standard quality for this hotel tier.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.36
Standard quality for this hotel tier.
Food and Beverage
9.41
Standard quality for this hotel tier.
Overall Experience
9.38
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:55

Property Description

Experience the charm of Turin at Piazza Castello Suite, where comfort meets convenience in the heart of the city.

Exceptional Amenities
Stay connected with complimentary wireless internet and enjoy concierge services tailored to enhance your experience. Our guest services include express check-out and secure luggage storage, ensuring a hassle-free stay.

Comfortable Accommodations
Retreat to one of our 7 cozy guestrooms, each equipped with flat-screen televisions and satellite programming for your entertainment. With daily housekeeping and essential amenities like safes and desks, your comfort is our priority.

Prime Location
Located just minutes from iconic attractions such as the Turin Royal Palace and the renowned Egyptian Museum, you can explore the rich history and vibrant culture of Turin right at your doorstep.

Don’t miss out on an unforgettable stay; book your stay at Piazza Castello Suite today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 106 reviews
Cleanliness: 7.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
B
Barbara
6
Pros:

Very important. I could not stay at the property and had to go to a different hotel. My cell phone was not working in Italy and long distance calls would have been too expensive. Also as a university prof on an intensive research schedule their hours were impossible for me. Yet i was working in the archivio di stato right near this hotel! In short a disaster for me!

2025-08-12 via Nuitee
D
demetrius
10
Pros:

It was great, the staff was helpful and friendly, there are lots of things right there near the hotel or just a short walk away. Various bus or tram lines are just steps away.

2025-07-28 via Nuitee
A
A S M Rahat
8
Pros:

I mean it’s in the heart of city, area never sleep- but check in and check out time staffs are not always available, there should be a online remote access option instead of calling over phone for late check in

2025-06-28 via Nuitee
C
Carl
10
Pros:

Perfect location in the city center. Basic room with large bathroom ( exclusively for you) next door. Friendly and helpful staff. As the receptionist is only during day time mostly on phone. But as all doors etc can be remotely opened this was ok.
As a basic room my room was not well suited for work. Check if others have better chairs/ desk. Some noice from the plaza - but good aircon and isolated windows - so no problem
Recommended

2025-06-13 via Nuitee
L
Luigi
10
Centralissimo
Pros:

Personale giovane e sorridente. Location centralissima. Camera spaziose. La qualità si paga...

2025-05-19 via Nuitee
C
Claudia
10
Pros:

Beautiful architecture. Large room. Easy access. Comfortable bef

2025-04-29 via Nuitee
R
Rowan
10
Pros:

Beautiful palazzo overlooking Piazza as described by other reviews. Slight negative is the check in. We travel with internet but not necessarily mobile roaming, and check in requires phone calls for access when staff are offsite. Thankfully a local in the building helped us 😀 but was a bit awkward. Overall lovely place clean and modern, full of character. Would love to stay again. Thanks

2025-03-26 via Nuitee
F
Fabiane
10
Apenas a entrada sem sucesso
Pros:

Não havia ninguém na recepção tivemos que esperar por 30 minutos aí veio alguém da estadia luxo e nos ajudou informou o telefone e aí conseguimos entrar tudo autorizado remotamente mas pasmem não havia nenhuma informações sobre isso
Mas o hotel tem a vista mais linda pra praça

2025-02-19 via Nuitee
I
Iryna
10
Pros:

Were nice , great location’s friendly staff

2025-02-18 via Nuitee
V
Valentina
8
Pros:

La struttura è ottima e ci tornerò sicuramente se sarò a Torino nuovamente. sono arrivata in anticipo ho telefonato e mi hanno aperto per lasciare il bagaglio. La mia stanza aveva un bagno esterno (come da descrizione), pulito e comodo ma consiglierei un impianto di areazione.
Nel complesso un buon hotel, molto consigliato!

2025-02-08 via Nuitee
G
Gerlando partner
2
Pros:

La struttura risulta bella in ottima posizione con vista fantastica in palazzo d’epoca, purtroppo abbiamo avuto uno sgradevole inconveniente che ha rovinato completamente il soggiorno e il piacere dell’esperienza.
Il bagno si è allagato a causa di un malfunzionamento dello scarico della doccia rendendolo inutilizzabile, e la struttura non è stata in grado di darci l’assistenza necessaria lasciandoci soli senza soluzioni.
Deluso e completamente insoddisfatto.

2025-01-23 via Nuitee
E
Errol
10
Pros:

I was only there overnight but I loved my room and the hotel’s location. I would recommend. Good value for money.

2024-12-15 via Nuitee
E
Eleonora
8
Prime location. Outdated room, very friendly staff
Pros:

Prime location. Outdated room, very friendly staff.

2024-11-27 via Nuitee
G
Gaetano
10
Pros:

Da riprovare

2024-11-16 via Nuitee
N
Nunzio
10
Best of Turin
Pros:

Luogo centralissimo e pulito. Qualitá/prezzo ottima

2024-10-31 via Nuitee
D
Doris partner
8
Pros:

Excelente

2024-10-19 via Nuitee
A
Amalia
8
Pros:

Es muy bonita suite lo único q el baño está afuera y tienes que salir del cuarto . El resto excelente. Y para dejar el equipaje había pero nadie iba a estar allí para recogerlo ya q el horario de las q trabajan no coincidía conmigo tuve q salir antes de las 11 am

2024-10-08 via Nuitee
A
ALESSANDRA partner
10
Pros:

Siamo stati contattati il giorno prima dalla reception che ci ha fornito tutte le indicazioni del caso. Il giorno dell’arrrivo abbiamo potuto lasciare la valigia prima dell’orario del check in. Gentilissimi ed efficienti. Consiglio assolutamente la struttura

2024-08-12 via Nuitee
A
ALEJANDRO family
10
Pros:

Muy práctico, muy buena atención de las recepcionistas, recámara de muy buen tamaño, muy buena ubicación.

2024-08-09 via Nuitee
L
luca
10
Pros:

Ottima struttura

2024-07-23 via Nuitee