Hotel Palmeiras

Hotels
•
Independent
5.4 (87 reviews)
Rodovia Washington Luiz, Km 01, Parque Duque, Duque de Caxias, RJ, 25085-120 , Duque de Caxias , BR
55-21-27716428

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Luggage storage
Free breakfast
Snack bar/deli
Free self parking
Free buffet breakfast
Reception hall

Review Highlights

Pros:
Location
Service
Staff Attentiveness
Cons:
Cleanliness
Room Quality
Food Quality

Categories

Cleanliness
3.98
Multiple reviews indicated poor cleanliness, with comments on dirty bathrooms and foul smells.
Service
8.45
Some praise for staff attentiveness, although some negative remarks were made about certain staff interactions.
Location
7.49
Mixed reviews regarding location; some found it convenient while others referred to it as a motel which affected perception.
Room Quality
3.44
Reviews mentioned poor room conditions, including issues with water and overall comfort.
Amenities
5.97
Limited feedback on amenities, with nothing particularly standing out positively or negatively.
Value for Money
4.93
Several reviews suggested that the experience did not match the price point.
Food and Beverage
3.98
Negative remarks about breakfast quality were mentioned a few times.
Overall Experience
4.95
Overall dissatisfaction was expressed, summarizing multiple various complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:00

Property Description

Relax in Comfort:
Make yourself at home in one of the 72 air-conditioned guestrooms, each equipped with complimentary wireless internet access. With blackout drapes/curtains for privacy, enjoy a peaceful stay in a cozy environment.

Delightful Dining Options:
Savor a meal at the onsite restaurant or indulge in the convenience of room service. Kick start your day with a complimentary buffet breakfast served daily, ensuring you are energized for your adventures ahead.

Convenient Amenities:
Benefit from the 24-hour front desk and luggage storage for a hassle-free stay. Explore the nearby attractions while appreciating the complimentary self-parking available. Experience the perfect blend of comfort and convenience at Hotel Palmeiras.

Book now for an unforgettable stay at Hotel Palmeiras in Duque de Caxias!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Property follows regional sanitization guidelines Protected Tourist (Brazil)

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5.4
Based on 87 reviews
Cleanliness: 3.98
Service: 8.45
Location: 7.49
Room Quality: 3.44
Amenities: 5.97
Value for Money: 4.93
Food and Beverage: 3.98
Overall Experience: 4.95
E
Elsa Liliana • family_with_children • ar
5
2026-04-18 • via Nuitee
T
Tulio • family_with_children • uy
9
Pros:

El personal muy atento

Cons:

Que no tiene elevador

2026-04-13 • via Nuitee
D
Denise • family_with_children • br
8
Excelente custo benefício
Pros:

Excelente custo benefício. Próximo ao centro de Duque de Caxias para quem viaja de carro.

Cons:

Televisão que desligada a toda hora.

2026-04-11 • via Nuitee
B
Bianca • couple • br
5
2026-04-06 • via Nuitee
S
Suzane • couple • br
1
Pros:

Não gostei de nada.

Cons:

A limpeza é péssima! Os lençóis tinham manchas, o cobertor fedia a cachorro molhado. O blecaute da cortina encardido. O café da manhã parecia aqueles lanchinhos de hospital. Tudo horrível. Não recomendo.

2026-04-05 • via Nuitee
L
Luciana • solo_traveller • br
7
2026-03-31 • via Nuitee
G
Gilson De Carvalho • family_with_children • br
10
2026-03-30 • via Nuitee
G
Gilson De Carvalho • family_with_children • br
8
2026-03-30 • via Nuitee
C
Costantini • family_with_children • ar
10
2026-03-23 • via Nuitee
P
Pontes • family_with_children • br
7
2026-03-21 • via Nuitee
S
Souza • solo_traveller • br
7
Para passar uma noite está ótimo.
Pros:

Localização boa

Cons:

Cama muito dura.

2026-03-17 • via Nuitee
C
Claudio • extended_group • pt
6
2026-03-15 • via Nuitee
R
Rolando • family_with_children • cr
10
2026-02-23 • via Nuitee
M
María • solo_traveller • py
2
Pros:

Solo la cercanía al aeropuerto

Cons:

No tenía toallas ni jabón, el aire acondicionado hacía muchísimo ruido

2026-01-31 • via Nuitee
R
Ruben • family_with_children • cl
2
Pros:

Muy descuidado sus instalaciones, feas

2026-01-31 • via Nuitee
J
Janine • family_with_children • br
10
10
Pros:

Muito bom atendentes muito educadas, gostei e recomendo

Cons:

Gostei de tudo

2026-01-30 • via Nuitee
M
Minercy José Costa • solo_traveller • br
5
Foi boa.
Pros:

Não tomei cafe da manha.

Cons:

Não tinha papel higiênico no banheiro, o ar condicionado não estava funcionado, a senha do Wi-Fi deveria estar escrito no cardapio que fica na cabeceira da cama.

2026-01-29 • via Nuitee
T
Talita • family_with_children • br
9
2026-01-19 • via Nuitee
S
Samira • family_with_children • fr
4
2026-01-19 • via Nuitee
D
Dejair Elizeu • family_with_children • br
6
2026-01-19 • via Nuitee