Palacete da Real Companhia do Cacau - Royal Cocoa Palace

Hotels
9.5 (227 reviews)
Largo Alexandre Herculano 1 , Montemor-o-Novo , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional hospitality
Delicious breakfast
Charming location
Interesting history
Cons:
Cleanliness issues reported
Value for money concerns

Categories

Cleanliness
8.75
There were mentions of issues like unpleasant odor in the suite and cobwebs in some areas.
Service
10
Multiple reviews highlighted the warmth and generosity of the hosts, indicating excellent service.
Location
9.75
The location was appreciated for its quietness and charm, suitable for relaxation.
Room Quality
9.75
Rooms described as spacious and comfortable, contributing positively to the guest experience.
Amenities
9.25
Amenities were mentioned positively but with suggestions for more options in the evening.
Value for Money
8.75
Some guests felt the value did not align with their expectations based on the price.
Food and Beverage
9.75
Breakfast and the quality of food were highlighted as excellent.
Overall Experience
10
Guests expressed a strong desire to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:14

Property Description

Chocolaty Luxurious Stay

Indulge in Sweet Amenities
Experience air-conditioned rooms with flat-screen TVs and free WiFi. Some rooms offer pool, garden, or city views with a private bathroom and complimentary bath robes.

Unique Chocolate Factory Experience
Unwind in the shared lounge with chocolates and cocoa. Enjoy guided visits to the factory for an exclusive insight into the chocolate-making process.

Convenient Location
Located in Montemor-o-Novo, with Évora and Montargil a short drive away. Explore the area and return to the palatial estate for a truly sweet escape.

Book your chocolaty escape at Royal Cocoa Company Palace now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 227 reviews
Cleanliness: 8.75
Service: 10
Location: 9.75
Room Quality: 9.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 10
P
Paula family_with_children pt
10
2026-03-02 via Nuitee
L
Luis extended_group pt
10
2026-03-01 via Nuitee
F
Francisco Javier family_with_children es
10
Pros:

Todo muy bien. Aunque hay poca luz en la zona del baño (donde no hay ventana). Es comprensible por ser una antigua fábrica reacondicionada como hotel rural (o similar). Lo que más nos gustó es la ubicación, el parking público exterior (con abundantes plazas) y el desayuno (espectacular). Yo tb descartaría (sobre todo) la amabilidad de la familia que nos atendió con mucha generosidad, en especial Afonso que (además) habla perfectamente castellano.

Cons:

La poca luz de la zona del baño.

2026-02-22 via Nuitee
D
Duarte extended_group es
10
Pros:

Simpatia. Un hotel unico, familiar y especial. Excelente clase sobre chocolate.

2026-01-20 via Nuitee
V
Vania family_with_children pt
10
2026-01-19 via Nuitee
I
Ireneu extended_group ch
5
Pros:

Sala da colazione.

Cons:

Le doccia, lavandino.

2026-01-19 via Nuitee
F
Frederico couple pt
9
2025-12-15 via Nuitee
L
LUIS couple pt
10
2025-11-27 via Nuitee
A
Ana family_with_children pt
10
2025-11-24 via Nuitee
C
Christine solo_traveller nz
9
True warm hospitality, history abounds, great recommendations, authentic mansion house experience.
Pros:

Wonderful.place to stay. The warmth and generosity of the hosts. Home made baking and preserves are stunning. My room was huge with the castle walls out the window. The chocolate factory and history tour of the property take the experience to a whole nother dimension. It is in a rural town and they will help you find and get what you need plus other suggestions. I went there straight from lisbon airport and am so glad it was my first stop. They set me up well for the rest of my journey. Thank you for your incredible hospitality.

Cons:

Nothing not to like

2025-11-11 via Nuitee
A
Antunes solo_traveller pt
10
2025-11-03 via Nuitee
R
Rui family_with_children pt
10
2025-11-02 via Nuitee
P
Patrick couple pt
10
2025-10-18 via Nuitee
N
Nico family_with_children de
9
Pros:

Sehr ruhig, sehr geräumig, sehr authentisch. Besitzer sehr freundlich

Cons:

Abends ein Getränk oder auch Möglichkeiten zu sitzen wären schön gewesen

2025-09-28 via Nuitee
M
Miguel solo_traveller pt
10
Inolvidável
Pros:

Gostei de tudo... do sossego, da simpatia e do facto de fazerem os hóspedes sentirem-se em casa

2025-09-17 via Nuitee
H
Hugo Rosado Santos family_with_children pt
9
2025-09-17 via Nuitee
A
Annie family_with_children us
10
Our stay was delightful and we would love to return to Palacete da Real Companhia do Cacau again.
Pros:

Breakfast and the service were excellent. The main house is lovely and full of history, built in the 1800's. Our hosts were very kind and accommodated our needs with grace. Our room was comfortable and quiet. The location was great for walks to cafes. There we nice touches such as wine and snacks by the pool before dinner.

Cons:

It would have been helpful to have a working refrigerator in our room to keep cold water.

2025-09-15 via Nuitee
R
Ricardo couple pt
10
Tranquilidade, conforto e simpatia
Pros:

Simpatia sincera do staff e interesse no bem estar dos hóspedes.
Pequeno almoço muito bom, com produtos locais.
Local ideal para descanso e também para famílias.
Os chocolates produzidos pela família na fábrica existente no local são de óptima qualidade e recomendamos vivamente.

2025-09-14 via Nuitee
D
Dayna
10
Pros:

Absolutely loved my stay at Palacete de Real Companhia do Cacau! Afonso and his family were warm and welcoming, and the service was outstanding. They went above and beyond to make me feel welcome The rooms are spacious, beautifully decorated, and full of history and charm. It’s also located in the lovely town of Montemor-o-Novo. The highlight was definitely the on-site chocolate factory tour and tasting — such a unique touch! A perfect mix of hospitality, comfort, and experience. Highly recommend.

2025-09-14 via Nuitee
K
Katie couple gb
10
It perfectly suited our needs to stay for a friends sons wedding nearby.
Pros:

We loved the fact that Alfonso and his family had put so much effort into restoring the property to such an amazing standard. Beautiful rooms, delicious food, and very warm and friendly hospitality. The history of the house was so interesting too.

2025-09-12 via Nuitee