Hotel Santa Maria

Hotels
7.9 (294 reviews)
Manuel Carpio 82 Col Santa María la Ribera , Mexico City , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.85
Mixed reviews about cleanliness; mentioned issues with dirty rooms and pests.
Service
7.85
Service was generally acceptable, but there were concerns about staff attitude.
Location
9.35
Consistently praised for its excellent location.
Room Quality
7.35
Some guests mentioned that rooms were old and uncomfortable.
Amenities
7.85
Basic amenities provided, but lacked appealing features.
Value for Money
8.35
Guests reference a reasonable price, but some doubted the value.
Food and Beverage
7.35
No specific food and beverage service mentioned, so quality is unknown.
Overall Experience
8.25
Overall experience mirrors the average sentiment expressed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Convenient Location
Hotel Santa María is strategically situated next to the picturesque Alameda de Santa María park, a short distance from Insurgentes Avenue.

Comfortable Suites
Our suites feature a simple yet cozy décor, equipped with essential amenities such as TV, radio, and telephone. The private bathrooms ensure a relaxing stay, complete with a refreshing shower.

Local Dining and Attractions
Immerse yourself in the local culinary scene with a myriad of restaurants within walking distance. Explore nearby landmarks like the Monumento a la Revolución and El Chopo Cultural Market, both a stone's throw away from the hotel.

Ready to experience the charm of Hotel Santa María? Book now and make your stay in Mexico City unforgettable.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 294 reviews
Cleanliness: 6.85
Service: 7.85
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.25
S
Sánchez Quiroz • solo_traveller • mx
9
2026-04-18 • via Nuitee
V
Vega • family_with_children • mx
8
Pros:

La ubicación, atención, limpieza, me gusta el hotel

Cons:

Hubo mucho ruido de mantenimiento, no pude descansar, era demasiado y continuo

2026-04-17 • via Nuitee
M
marco antonio • couple • co
10
Fue lo mejor
Pros:

Excelente

2026-04-17 • via Nuitee
V
Valladares • solo_traveller • mx
10
2026-04-15 • via Nuitee
R
Riki Marwin • family_with_children • mx
1
Pros:

Habitaciones

Cons:

Después de pagar con mi tarjeta 💳 y hacer mi reservación al culminar mi estancia comenzaron a llamarme en varias ocasiones números desconocidos y al responder nadie hablaba después de dos días me llegó mensaje de soporte de Booking que mis datos estaban en riesgo y que mi información fue 🫪 vulnerada

2026-04-14 • via Nuitee
A
Alejandra • family_with_children • mx
7
2026-04-14 • via Nuitee
C
Carlos Jafet • solo_traveller • mx
9
2026-04-13 • via Nuitee
O
Olabode • couple • mx
3
Is not clean
Pros:

Nothing is old

Cons:

Because is old and dirty

2026-04-13 • via Nuitee
J
Jorge Alvarez • solo_traveller • mx
9
Pros:

Las instalaciones

Cons:

El baño

2026-04-11 • via Nuitee
A
Alan Ramses • family_with_children • mx
10
2026-04-09 • via Nuitee
V
Vega • family_with_children • mx
10
Pros:

Excelente

2026-04-08 • via Nuitee
V
Vega • family_with_children • mx
10
Pros:

Excelente servicio

2026-04-08 • via Nuitee
C
Christian • family_with_children • mx
9
Pros:

La ubicación excelente todo muy cerca y seguro

Cons:

Que no haya internet 🛜

2026-04-07 • via Nuitee
F
FaBoRamirez • family_with_children • mx
9
Buen lugar para descansar
Pros:

la ubicación es excelente, hay una plaza grande cerca y una alameda bonita para caminar con la familia a una calle, el servicio del personal fue bueno en todo momento

Cons:

no hay televisión por cable, solo los canales de aire

2026-04-06 • via Nuitee
R
Revilla • family_with_children • mx
8
2026-04-04 • via Nuitee
A
Ariana • family_with_children • mx
9
Relación Precio/Calidad = 10/10
Pros:

Ubicación, limpieza, amabilidad del personal.

Cons:

Que la cama tiene ruedas, entiendo que para la limpieza es mucho mejor, pero poner un freno o tope estaría muy bien. No hay ascensor y es un punto importante para personas con movilidad limitada.

2026-04-04 • via Nuitee
B
basilio • family_with_children • mx
10
2026-04-03 • via Nuitee
H
hernandez • couple • mx
7
2026-04-02 • via Nuitee
A
Ana Beatriz • family_with_children • mx
10
2026-04-01 • via Nuitee
M
Marisela • couple • mx
7
Satisfactoria
Pros:

La zona es muy tranquila, incluso puedes salir a caminar a la plazuela por las noches…

Cons:

No tienen elevador. Todo lo de más muy bien.

2026-03-25 • via Nuitee