Hotel Santa Maria

Hotels
7.9 (259 reviews)
Manuel Carpio 82 Col Santa María la Ribera , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.85
Mixed reviews about cleanliness; mentioned issues with dirty rooms and pests.
Service
7.85
Service was generally acceptable, but there were concerns about staff attitude.
Location
9.35
Consistently praised for its excellent location.
Room Quality
7.35
Some guests mentioned that rooms were old and uncomfortable.
Amenities
7.85
Basic amenities provided, but lacked appealing features.
Value for Money
8.35
Guests reference a reasonable price, but some doubted the value.
Food and Beverage
7.35
No specific food and beverage service mentioned, so quality is unknown.
Overall Experience
8.25
Overall experience mirrors the average sentiment expressed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Convenient Location
Hotel Santa María is strategically situated next to the picturesque Alameda de Santa María park, a short distance from Insurgentes Avenue.

Comfortable Suites
Our suites feature a simple yet cozy décor, equipped with essential amenities such as TV, radio, and telephone. The private bathrooms ensure a relaxing stay, complete with a refreshing shower.

Local Dining and Attractions
Immerse yourself in the local culinary scene with a myriad of restaurants within walking distance. Explore nearby landmarks like the Monumento a la Revolución and El Chopo Cultural Market, both a stone's throw away from the hotel.

Ready to experience the charm of Hotel Santa María? Book now and make your stay in Mexico City unforgettable.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 259 reviews
Cleanliness: 6.85
Service: 7.85
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.25
O
Omar family_with_children mx
7
Todo bien pero y las hormigas?
Pros:

La ubicación.

Cons:

Deje un poco de comida y había cientos de hormigas la tuve que desechar.

2026-03-20 via Nuitee
S
Solis Ibarra family_with_children mx
10
2026-03-19 via Nuitee
K
Katheryn family_with_children mx
10
2026-03-17 via Nuitee
P
Paula family_with_children mx
9
Super recomendable.
Pros:

Ubicación, que nos permitieron hacer check in 30 minutos antes de la hora..
El baño es amplio, con agua caliente, nos tocó habitación con ventana a la calle y estuvo super.

Cons:

Todo muy bien.

2026-03-16 via Nuitee
M
martin.herrerias family_with_children gb
7
Pros:

Easy parking and check in, nice location (center of Santa María la Ribera)

Cons:

Hard bed, awful pillows. The hotel has seen better times.

2026-03-14 via Nuitee
O
Olivia family_with_children mx
8
Pros:

La ubicación

2026-03-14 via Nuitee
S
Sheila Gabriela family_with_children mx
8
2026-03-13 via Nuitee
J
Jorge family_with_children mx
9
2026-03-13 via Nuitee
S
Sánchez Quiroz family_with_children mx
8
Todo sin novedad
Pros:

Todo estuvo bien en general

Cons:

Que a las 3 de la mañana entro gente haciendo mucho ruido o no se si era personal del hotel pero eso me resultó un poco molesto

2026-03-12 via Nuitee
O
Omar family_with_children mx
4
Mala experiencia.
Pros:

Pues que a pesar que no fue la habitación por la que pague en la app, estuvo agradable y la pasé bien con mi pareja.

Cons:

Que solo me dijeran que era por la habitación que pague cuando las dimensiones no coincidían, y el costo claramente era una habitación de menor costo. Francamente esa parte no me gustó y me dejó una mala experiencia porque claramente pague por mejores amenidades y recibí una habitación más pequeña.

2026-03-09 via Nuitee
M
Maclering couple us
10
2026-03-08 via Nuitee
M
Mohammed family_with_children ae
7
2026-03-07 via Nuitee
M
Mohammed solo_traveller ae
6
2026-03-05 via Nuitee
L
luis felipe family_with_children mx
10
Fino
Pros:

Bien

Cons:

Bien

2026-03-05 via Nuitee
D
Domingo family_with_children mx
10
2026-03-04 via Nuitee
O
Oscar William family_with_children mx
9
2026-03-04 via Nuitee
A
Arturo solo_traveller mx
1
2026-03-02 via Nuitee
J
James family_with_children ca
8
Pros:

Staff was great, rooms clean and great location

2026-03-02 via Nuitee
N
Nelson family_with_children mx
10
Pros:

La ubicación, que es muy céntrica y hay muchos lugares agradables a los que se puede llegar caminando.

Cons:

Todo me gustó.

2026-02-28 via Nuitee
L
lopez family_with_children mx
1
2026-02-28 via Nuitee