Hotel Santa Maria

Hotels
7.9 (244 reviews)
Manuel Carpio 82 Col Santa María la Ribera , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.85
Mixed reviews about cleanliness; mentioned issues with dirty rooms and pests.
Service
7.85
Service was generally acceptable, but there were concerns about staff attitude.
Location
9.35
Consistently praised for its excellent location.
Room Quality
7.35
Some guests mentioned that rooms were old and uncomfortable.
Amenities
7.85
Basic amenities provided, but lacked appealing features.
Value for Money
8.35
Guests reference a reasonable price, but some doubted the value.
Food and Beverage
7.35
No specific food and beverage service mentioned, so quality is unknown.
Overall Experience
8.25
Overall experience mirrors the average sentiment expressed in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:40

Property Description

Convenient Location
Hotel Santa María is strategically situated next to the picturesque Alameda de Santa María park, a short distance from Insurgentes Avenue.

Comfortable Suites
Our suites feature a simple yet cozy décor, equipped with essential amenities such as TV, radio, and telephone. The private bathrooms ensure a relaxing stay, complete with a refreshing shower.

Local Dining and Attractions
Immerse yourself in the local culinary scene with a myriad of restaurants within walking distance. Explore nearby landmarks like the Monumento a la Revolución and El Chopo Cultural Market, both a stone's throw away from the hotel.

Ready to experience the charm of Hotel Santa María? Book now and make your stay in Mexico City unforgettable.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 244 reviews
Cleanliness: 6.85
Service: 7.85
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.25
N
Nelson family_with_children mx
10
Pros:

La ubicación, que es muy céntrica y hay muchos lugares agradables a los que se puede llegar caminando.

Cons:

Todo me gustó.

2026-02-28 via Nuitee
L
lopez family_with_children mx
1
2026-02-28 via Nuitee
S
Sesai family_with_children mx
6
Pros:

La ubicación

Cons:

Los colchones, estan muy incómodos

2026-02-27 via Nuitee
O
Omar family_with_children mx
10
Pros:

Fue muy facil el acceso con la reservación!!

Cons:

El estacionamiento jeje hay que prevenir si llevas prisa un lugar cerca de la entrada y estacionar de reversa para salir más rapido jejeje

2026-02-27 via Nuitee
C
Celia_Durango solo_traveller mx
9
Great location, good value for money
Pros:

This is an old and quite modest hotel in a great location, do not expect any luxuries, the furniture is old but functional, the bed is comfortable, the place is clean, the wifi works and the water is hot. Good value for the price.

Cons:

Although it was not a problem for me, there is no elevator /(at leat I didn´t see any) and could be a problem if you can´t climb stairs

2026-02-25 via Nuitee
B
bryan eduardo family_with_children mx
10
2026-02-25 via Nuitee
A
Arizmendi Serrano solo_traveller mx
10
EXCELENTE ESTANCIA
Pros:

ME ATENDIERON MUY BIEN, DURANTE LA ALRMA SISMEICA NOS ATENDIERON BIEN Y SE PORTARON MUY AMABLES PARA ABRIR MI CUARTO YA QUE SE ME QUEDARON LAS LLAVES

Cons:

DEBERINA EXTENDER LA HORA DE SALIDA DE LA HABITACION

2026-02-24 via Nuitee
A
AnaGomezMontalvo couple mx
9
2026-02-23 via Nuitee
A
Alvarez Morales family_with_children mx
6
2026-02-14 via Nuitee
J
Juan Ramon solo_traveller mx
10
Pros:

Excelente ubicación

2026-02-14 via Nuitee
J
Juan Ramon family_with_children mx
10
2026-02-14 via Nuitee
W
William solo_traveller us
9
Never Disappointed. The right location in a historic part of Mexico City.
Pros:

I have stayed at, and reviewed, this hotel multiple times. Each year I observe improvements, upgrades to the rooms.

Cons:

I prefer firm mattresses, but this visit the pillows were rock-hard and at times I had difficulty getting to sleep. Though not the responsibility of the hotel, a business nearby sponsored a late-night event lasting until about 1 a.m. which made getting to sleep that one night difficult.

2026-02-13 via Nuitee
A
Anahi family_with_children mx
8
2026-02-10 via Nuitee
M
Mar family_with_children mx
8
Pros:

Que encontré disponibilidad de último momento.

Cons:

Que hubo que subir escaleras y que el estacionamiento estaba muy lleno.

2026-02-08 via Nuitee
D
Dávalos family_with_children mx
8
Pros:

La ubicacion, podias encontrar lo basico, alimentos, farmacias, tiendas de conveniencia, transporte.

Cons:

La ducha no me gusto, no tenia puerta ni cortina, al momento de bañarte salpicaba hasta el sanitario. Todo lo demas bien

2026-01-31 via Nuitee
D
Delgado solo_traveller mx
10
Pros:

La cama muy cómoda

Cons:

De pronto hay mucho ruido

2026-01-30 via Nuitee
A
Alegria family_with_children mx
10
Pros:

Limpieza, comodidad personal amable

Cons:

Ya no pude reservar otra noche pues el costo se elevó

2026-01-29 via Nuitee
V
Viridiana family_with_children mx
8
2026-01-27 via Nuitee
R
rene paul family_with_children mx
7
Barato! Para pasar la noche y ya
Pros:

Estaba en una zona tranquila y ofrece parking gratis

Cons:

Me tocó el cuarto piso, no tiene elevador,, las camas son movibles (con llantas) lo que las hace inestables, la tv no es Smart, son habitaciones pequeñas. La habitación carece de luz.

2026-01-26 via Nuitee
P
Pablo couple mx
6
2026-01-26 via Nuitee