Hotel Plamena Palace

Hotels
8.9 (305 reviews)
13 Oazis Str. , Primorsko , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Clean and spacious rooms
Great food variety
Cons:
Issues with uncomfortable sofa beds
Occasional power outages

Categories

Cleanliness
8.74
Guests praised the hotel for being very clean, though there were some mentions of clean towels and room cleaning.
Service
9.21
Multiple reviews highlighted the polite and helpful staff.
Location
9.25
Positive feedback on proximity to the beach and overall convenience.
Room Quality
8.7
Spacious rooms were appreciated; however, there were issues with the sofa beds being uncomfortable.
Amenities
8.73
The hotel features large pools and gym facilities, though some aspects could use improvement.
Value for Money
8.69
Overall good value considering service and facilities, though improvements could be made.
Food and Beverage
8.74
Food variety received high praise and was described as delicious, with good breakfast options.
Overall Experience
9.11
Overall experience is positive; many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:33

Property Description

Luxurious Accommodation
Hotel Plamena Palace, located just 200 meters from the northern beach in Primorsko, offers air-conditioned rooms with free Wi-Fi. The award-winning hotel boasts a 24-hour reception and room service for the convenience of guests.

Recreational Amenities
Guests can enjoy the outdoor swimming pool, children's pool, playground, and souvenir shop at Plamena Palace. Whether you want to relax by the pool or engage in some family fun activities, this hotel has something for everyone.

Culinary Delights
Experience the flavors of Bulgaria and Europe at the on-site restaurant, where a variety of delicious dishes are served. With its award-winning status and proximity to the beach and shopping street, Hotel Plamena Palace is the perfect choice for your stay in Primorsko.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.9
Based on 305 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
H
Hristiyana • couple • be
8
2026-01-19 • via Nuitee
V
Vladimir • couple • bg
9
отлична почивка
Pros:

Закуската беше отлична. Местоположението на хотела също.

2026-01-19 • via Nuitee
L
Liyana Georgieva • family_with_children • fr
9
2025-11-09 • via Nuitee
Станислава • couple • bg
10
Pros:

Много любезен и отзивчив персонал. Много широки стаи. Всекидневно почистване. Разнообразна закуска. Два големи басейна. Храната в ресторанта е на достъпни цени. Отличен хотел, бихме гостували отново!

Cons:

Няма комарник на терасата.

2025-10-07 • via Nuitee
E
Elena • family_with_children • bg
10
Pros:

Хотелът е страхотен.Близко е до северния плаж.Храната на закуска е много разнообразна и вкусна, включително плодове и сладолед. Персоналът е любезен и услужлив. Големият басейн е страхотен. С търпение за 5-6мин се намира място за паркиране.

Cons:

Матрака беше малко по -твърд. Би могъл да се развие бара на басейна,вечер за добро настроение и лека музика.

2025-09-29 • via Nuitee
K
Krasimir • family_with_children • us
10
2025-09-20 • via Nuitee
G
Ginka • family_with_children • bg
10
Pros:

Very polite staff, very clean. The food was great and lunch menu was delicious.

2025-09-16 • via Nuitee
Борислав • family_with_children • bg
10
2025-09-14 • via Nuitee
G
Georgi • family_with_children • bg
6
2025-09-14 • via Nuitee
L
Ludmila Hurova • couple • sk
9
2025-09-13 • via Nuitee
H
Hristo • family_with_children • bg
10
Pros:

Целият персонал е отлично обучен, възпитан и уважителен! Закуската е разнообразна и обилна, кухнята е просто прекрасна, винаги вкусно! Новият басейн е изключителен, всяка сутрин чистят и метат в стаите, дружелюбни камериерки и винаги готови да съдействат. Детската стая и фитнесът също са супер!

Cons:

Единственото нещо, на което могат да обърнат внимание, са диваните, които се разпъват в стаите за още един човек. Неудобни са и хлътват, изглеждат стари. Нямаме други забележки.

2025-09-12 • via Nuitee
Ангелов • family_with_children • bg
8
2025-09-10 • via Nuitee
H
Hasan • family_with_children • bg
10
Pros:

Всичко беше много хубаво. Много чист хотел с много усмихнат и приятен персонал. Препоръчвам го на всички, няма как да разберете за какво обслужване и каква чистота става въпрос без да го посетите.

2025-09-07 • via Nuitee
Борислав • family_with_children • bg
9
2025-09-07 • via Nuitee
S
Sándor • couple • hu
10
2025-09-02 • via Nuitee
Живко • family_with_children • bg
10
2025-09-01 • via Nuitee
M
Maria • family_with_children • bg
10
Pros:

Чудесен хотел, хубав и чист. Персонала е изключително любезен и услужлив. Храната в ресторанта, както на закуска, така и на обяд и вечеря, беше вкусна.

Cons:

Имаше проблем с тока, по време на почивката ни. На няколко пъти тока спира, което беше неприятно.

2025-09-01 • via Nuitee
C
CENGİZ (Aile) • family_with_children • tr
10
Huzurlu tatil .
Pros:

Kahvaltısı çok zengin,temizliği,eko havuzu çok güzel düşünülmüş .Hotel sahibine ayrıca teşekkür ediyorum konukların rahat etmesi için güzel yatırımlar yaptığı için. Teşekkürler .

Cons:

Yok

2025-08-29 • via Nuitee
A
Andreev • family_with_children • bg
5
2025-08-29 • via Nuitee
M
Milen • couple • bg
10
Pros:

Хотелът предлага всичко необходимо. Персоналът беше изключително отзивчив, бях помолила за изненада в стаята и тераса с гледка към морето, като и двете ми заявки бяха изпълнени по един прекрасен начин. Благодаря! Закуската също беше много разнообразна. Препоръчвам! Няма да останете разочаровани.

2025-08-28 • via Nuitee