Hotel Karuizawa Elegance

Hotels
8.4 (2949 reviews)
Kyu Karuizawa 1314 , Karuizawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Chapel/shrine
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Cons:
Issues with room cleanliness
Limited amenities

Categories

Cleanliness
7.9
Some concerns with room carpets and bathroom cleanliness mentioned.
Service
8.9
Staff is described as friendly and providing good service throughout the stay.
Location
8.4
Convenient location with accessible attractions within walking distance.
Room Quality
7.9
Some issues mentioned with room humidity and lighting; overall satisfactory.
Amenities
8.4
Basic amenities are in place, but additional facilities like a large public bath would enhance the experience.
Value for Money
8.4
Overall, good value for the quality of service and amenities provided.
Food and Beverage
8.9
Breakfast highly praised for quality and variety, contributing significantly to positive experience.
Overall Experience
8.4
Generally positive stay, with some minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Luxurious Amenities
Hotel Karuizawa Elegance offers a serene escape with its garden, terrace, and shared lounge, perfect for unwinding after a day of exploring the nearby attractions.

Culinary Delights
Indulge in European cuisine at the on-site restaurant and start your day right with a delicious buffet breakfast, ensuring a flavorful stay throughout.

Outdoor Adventures
Explore the picturesque surroundings with ease by opting for a bike hire and discovering the popular cycling spots nearby, promising an exciting and active getaway.

Ready to experience elegance in Karuizawa? Book your stay at Hotel Karuizawa Elegance now for a memorable and relaxing retreat.

Important information:

Guests are required to check in through the east building.

Please note this is strictly a nonsmoking property.

Guests are required to show photo identification upon check-in.

Everyday there are 8 bicycles that can be rented at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2949 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 8.4
M
Maho • couple • jp
9
2026-03-28 • via Nuitee
K
Kalle • couple • ee
9
2026-03-27 • via Nuitee
M
Miyu • couple • jp
7
2026-03-27 • via Nuitee
R
Ray • solo_traveller • au
9
Excellent. Staff focus is on guest comfort.
Pros:

The front desk was extremely helpful and caring about helping with guest problems.

Cons:

Nothing, beautiful old charm.

2026-03-25 • via Nuitee
T
TATSUHIKO • couple • jp
8
2026-03-25 • via Nuitee
L
LIN • couple • tw
9
服務人員態度親切熱心 早餐不錯 房間空間大
Pros:

服務人員態度親切熱心

Cons:

無電梯行李要拿上樓 不太方便

2026-03-24 • via Nuitee
F
Fang • couple • cn
10
2026-03-24 • via Nuitee
C
Catherine • solo_traveller • gb
10
Fantastic, would highly recommend staying. It’s so peaceful here!
Pros:

Large rooms and very friendly staff

2026-03-23 • via Nuitee
E
EIKO • solo_traveller • jp
9
直前予約で素泊まりだったので有名な朝食が味わえず。また行きたいです。
Pros:

古いホテルですがヨーロッパの雰囲気と上質感がありました。

2026-03-23 • via Nuitee
有希 • couple • jp
10
2026-03-23 • via Nuitee
M
Marcello • extended_group • jp
10
2026-03-23 • via Nuitee
H
HARUNA • family_with_children • jp
8
2026-03-22 • via Nuitee
T
Takuya • couple • jp
10
2026-03-22 • via Nuitee
C
Ching Janice • extended_group • gb
7
Good in terms of value and location
Pros:

Location

Cons:

Very old facilities freezing temperature of free fridges ( friends staying in another room okay)

2026-03-22 • via Nuitee
P
PEI PENG • extended_group • my
9
Pros:

Good service

2026-03-22 • via Nuitee
C
CHIHARU • couple • jp
7
Pros:

宿泊費が安かった
室内がじゅうぶんな広さだった
観葉植物が良くお手入れされていた

Cons:

建物の老朽化

2026-03-21 • via Nuitee
A
akie • couple • jp
10
ラッキー
Pros:

コーヒー、紅茶が自由に飲める

Cons:

絨毯の汚れ

2026-03-20 • via Nuitee
A
Aracely • couple • gr
9
2026-03-18 • via Nuitee
Y
YI-CHING • extended_group • tw
9
Pros:

雅緻乾淨的老式旅館，房間空間跟衣櫥都很夠用，旁邊就是森林。到JR站或是舊輕井澤都是步行可達的距離，逛美術館也很方便。房間有地暖、暖氣與加濕器，公共區域有咖啡、飲水機、微波爐可用，服務人員很友善。

Cons:

冷熱分開的老式水龍頭在調水溫的時候稍微有一點不方便。

2026-03-17 • via Nuitee
F
FUMIKO • solo_traveller • jp
10
2026-03-17 • via Nuitee