Hotel Karuizawa Elegance

Hotels
8.4 (3135 reviews)
Kyu Karuizawa 1314 , Karuizawa , jp
+81 267-42-8188

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Cons:
Issues with room cleanliness
Limited amenities

Categories

Cleanliness
7.9
Some concerns with room carpets and bathroom cleanliness mentioned.
Service
8.9
Staff is described as friendly and providing good service throughout the stay.
Location
8.4
Convenient location with accessible attractions within walking distance.
Room Quality
7.9
Some issues mentioned with room humidity and lighting; overall satisfactory.
Amenities
8.4
Basic amenities are in place, but additional facilities like a large public bath would enhance the experience.
Value for Money
8.4
Overall, good value for the quality of service and amenities provided.
Food and Beverage
8.9
Breakfast highly praised for quality and variety, contributing significantly to positive experience.
Overall Experience
8.4
Generally positive stay, with some minor issues that didn't overshadow the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Luxurious Amenities
Hotel Karuizawa Elegance offers a serene escape with its garden, terrace, and shared lounge, perfect for unwinding after a day of exploring the nearby attractions.

Culinary Delights
Indulge in European cuisine at the on-site restaurant and start your day right with a delicious buffet breakfast, ensuring a flavorful stay throughout.

Outdoor Adventures
Explore the picturesque surroundings with ease by opting for a bike hire and discovering the popular cycling spots nearby, promising an exciting and active getaway.

Ready to experience elegance in Karuizawa? Book your stay at Hotel Karuizawa Elegance now for a memorable and relaxing retreat.

Important information:

Guests are required to check in through the east building.

Please note this is strictly a nonsmoking property.

Guests are required to show photo identification upon check-in.

Everyday there are 8 bicycles that can be rented at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 3135 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 8.4
T
Toshiko • couple • nz
7
Convenient location
Pros:

Room was good size. Location okay

Cons:

Decor is very dated. Very few services

2026-08-15 • via Nuitee
加藤 • solo_traveller • jp
7
Pros:

スタッフが非常に親切でした。

Cons:

大浴場が無かった。

2026-08-13 • via Nuitee
K
Kaoru • couple • jp
10
満足
Pros:

スタッフの皆さんがとても良かった。

2026-08-13 • via Nuitee
K
KATSUYA • solo_traveller • jp
6
施設は古いが立地が良く落ち着いたホテル
Pros:

１　朝食が美味しい。
２　スタッフが親しみやすく親切。　
３　旧軽井沢に近く立地が良い。

Cons:

１　浴室のシャワーヘッドが良くない。
２　浴室のカーテンが古くカビがあった。

2026-08-12 • via Nuitee
N
Nobukazu • couple • jp
10
軽井沢を楽しめました。
Pros:

旧軽銀座と軽井沢駅、双方へ徒歩でアスセス可能。ロケーションは最高です。設備は、少し年数は経っていましたが、必要なものは全てあり、清潔に保たれていました。無料のコーヒーサービス(ネスプレッソ)もあり。よかったです。

Cons:

複数の施設で構成されている事、恐らくは増築により徐々に増えたであろうことから、少々移動の動線が良くないところはありました。

2026-08-12 • via Nuitee
K
KYOKO • extended_group • jp
8
Pros:

朝食のフレンチトーストが最高でした

2026-08-11 • via Nuitee
H
Hiroko • solo_traveller • jp
8
よかった
Pros:

建物は古いが綺麗に保たれていた
朝食が美味しかった

Cons:

バスタブの手すりが取れていた

2026-08-11 • via Nuitee
聖杰 • couple • tw
9
2026-08-09 • via Nuitee
D
DAIKI • couple • jp
4
2026-08-08 • via Nuitee
R
RUEI YIN • family_with_children • tw
10
2026-08-08 • via Nuitee
C
Chikako • extended_group • jp
5
Pros:

軽井沢駅と旧軽井沢銀座の中間にあり便利だった。

Cons:

全体的に古い。お風呂が特に良くなかった。料金アップして広い部屋にしたがこれならアップせず安い方で良かったと思う。

2026-08-08 • via Nuitee
K
Kamimura • couple • jp
8
Pros:

リゾートという感じで良かったです。周辺にレストランもあり、軽井沢銀座にも徒歩圏でした

2026-08-08 • via Nuitee
S
SHO • solo_traveller • jp
5
2026-08-07 • via Nuitee
澤田 • couple • jp
5
Pros:

木の作りで雰囲気も良かった

Cons:

エレベータがない　部屋の位置が分かりずらい
食事も以前よりも質が落ち　コーヒーもあまりおいしくなかった

2026-08-07 • via Nuitee
S
Spencer • family_with_children • jp
10
The staff were so friendly and helpful. The breakfast buffet was exceptional.
Pros:

Very central for sightseeing.

Cons:

The rooms are a little dated, especially the bathroom.

2026-08-06 • via Nuitee
安藤 • couple • jp
8
旧軽井沢散策に最高!
Pros:

昔ながらの高原ホテルの雰囲気と心地よいホスピタリティ。旧軽井沢の繁華街と軽井沢駅の中間の静かな立地でリーズナブル。

2026-08-05 • via Nuitee
八木 • extended_group • jp
8
2026-08-05 • via Nuitee
K
KOUTAROU • couple • jp
10
2026-08-05 • via Nuitee
D
dai • solo_traveller • jp
7
Pros:

位置

Cons:

空调和床

2026-08-04 • via Nuitee
T
Taka • solo_traveller • jp
8
静かな環境が良い
Pros:

ホテル環境が静かで落ち着けた。
朝食バイキングが美味しかった✨

Cons:

大浴場がない

2026-08-04 • via Nuitee