DoubleTree By Hilton Casablanca City Center

Hotels
8.2 (1800 reviews)
Avenue Pasteur , Casablanca , MA
+212 5224-17272

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
6.41
Multiple reviews indicated issues with hygiene and cleanliness, including hair in bathrooms and unclean carpets.
Service
9.38
Staff were generally described as friendly and helpful, though with some shortcomings in knowledge and responsiveness.
Location
8.42
Location was appreciated by many guests, albeit mentioned as a bit far from the city center.
Room Quality
7.37
Rooms were spacious, but issues with old furniture and cleanliness affected the perception.
Amenities
7.9
Amenities were decent, but some items were reportedly not provided or lacking.
Value for Money
8.86
Many guests felt that, given the space and service, the hotel provided reasonable value.
Food and Beverage
8.91
Breakfast and general dining options received positive mentions.
Overall Experience
8.38
Overall experience mentioned as enjoyable, but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:10

Property Description

Luxurious Accommodation
Grand Mogador City Center Casablanca offers elegantly designed rooms with modern amenities including air conditioning, flat-screen TVs, and comfortable seating areas. Business rooms provide access to a dedicated business lounge for your convenience.

Culinary Delights
Indulge in a delicious breakfast served daily and savor Mediterranean cuisine at L’Oliviera restaurant or dine at The Tea Lounge Restaurant for a delightful culinary experience.

Convenient Facilities
With a convention centre boasting 11 meeting rooms, free Wi-Fi throughout the property, and free private parking, Grand Mogador City Center Casablanca ensures a seamless stay for all guests.

Book now to experience luxury and convenience at Grand Mogador City Center Casablanca!

Important information:

Please note that for all group reservations of 6 rooms or more, the property will charge the amount of the first night 5 days prior to check-in.

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests who prefer to have Iftar are welcome to make the necessary arrangements with our team.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

8.2
Based on 1800 reviews
Cleanliness: 6.41
Service: 9.38
Location: 8.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.38
M
MrMAM • couple • br
7
Bom hotel, porém precisa melhorar o atendimento.
Pros:

Apesar de ficar localizado em um área portuária o entorno do prédio pareceu seguro, fica a aproximadamente 20 minutos de caminhada do centro. O quarto é amplo, bem refrigerado e possui boa comodidade. Roupa de cama muito boa. Banheiro amplo. Fica a dica: existe um sensor de presença com timer que acende a luz em frente da porta do banheiro, não procure um interruptor para desligar.

Cons:

Apesar da simpatia da equipe, precisa melhorar a eficiência, o check-in foi uma experiência ruim levou mais de 50 minutos mesmo solicitando providências pela demora. No café da manhã você vai ter dificuldades para encontrar uma mesa limpa e apesar de ser bem completo, tem pouca variedade de pães, conseguir uma simples colher tem que ter paciência. A quantidade de elevadores é insuficiente pra atender o fluxo de pessoas. Nem sempre tem dinheiro suficiente para fazer câmbio.

2026-10-28 • via Nuitee
Y
Yeruham • solo_traveller • il
10
2026-10-28 • via Nuitee
H
Hafsa • couple • nl
10
Pros:

Alles was top aan ons verblijf! Een speciaal bedankje voor Nabil! Hij is zo gastvrij, respectvol en top service!

2026-10-26 • via Nuitee
M
Mohammed • couple • om
1
Pros:

شباب الخليج هذا اوسخ فندق شفته في حياتي ومعاملتهم وسخه وتأخير عندهم غير طبيعي

2026-10-26 • via Nuitee
D
DANIEL • couple • fr
8
2026-10-26 • via Nuitee
S
Shittu • extended_group • us
6
Pros:

The location

Cons:

I wish they put in more effort into cleaning.The rugs had all sorts of stains,the room was not cleaned for the 3 nights I spent there,trash was not emptied.The hallway smelt of cigarettes

2026-10-26 • via Nuitee
T
Thamer • solo_traveller • sa
8
2026-10-25 • via Nuitee
A
Ali • solo_traveller • ma
9
2026-10-25 • via Nuitee
حسن • solo_traveller • ae
7
جيده
Cons:

الفطور

2026-10-24 • via Nuitee
M
Meltz • solo_traveller • il
1
Pros:

אוכל בארוחת בוקר טוב.

Cons:

חדר מטונף מאוד ומגעיל מלא לכלוך

2026-10-24 • via Nuitee
حسن • solo_traveller • ae
5
2026-10-24 • via Nuitee
‏نعيمه • couple • sa
10
مريحه الموقع ممتاز والفطور جيد جدا والعاملين وخصوصا الشخص اللذي يرتدي الزي المغربي لم اعرف اسمه جدا جدا رائع لم نتمكن من
Pros:

الموقع والاستقبال وتعاون العاملين

Cons:

التأخير فى الرد للطلب

2026-10-20 • via Nuitee
R
Reda • couple • fr
10
2026-10-16 • via Nuitee
E
ESTELLE • couple • fr
5
Hôtel ok mais pas 5 étoiles
Pros:

La taille de la chambre

Cons:

Hôtel mal situé avec un environnement assez peu charmant
Le personnel semble assez vite dépassé du coup beaucoup d’attente à chaque demande
Les étoiles ne sont pas du tout representatives de ce qu’est l’hôtel …aucune aide bagages par exemple

2026-10-15 • via Nuitee
T
Tajudeen Datti • couple • ng
5
2026-10-15 • via Nuitee
T
Tajudeen Datti • couple • ng
6
So the staff later realized his mistake and tried to make it up. We were really very disappointed as we never experience
Pros:

It was very comfortable.

Cons:

The staff that checked us in was at first very rude

2026-10-15 • via Nuitee
F
farida • extended_group • om
9
Very comfortable stay , The staff made our stay better by their cooperation and understanding.
Pros:

We were upgraded to a bigger and better rooms as the booked room were already fully occupied, very cooperative staff, it was comfortable stay for one night, the hotel.

Cons:

The hotel was a bit old and the food was average

2026-10-14 • via Nuitee
D
Daoula • couple • ml
4
2026-10-14 • via Nuitee
S
saeed • couple • sa
8
مريحه
Pros:

الموقع والخدمه وسعة الغرف والمرافق بشكل عام

Cons:

الاثاث قديم وبالذات الموكيت يحتاج تغيير بالاضافه الى ان الحمام لايوجد فيه شطاف

2026-10-13 • via Nuitee
F
Flyer • solo_traveller • tg
10
2026-10-13 • via Nuitee