Holiday Inn West Perth by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (1115 reviews)
1309 Hay St , Perth , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
High rates during events
Issues with room amenities
Food service problems

Categories

Cleanliness
8.89
Rooms were noted clean and well maintained, but some cleanliness issues were reported.
Service
9.86
Staff were friendly and attentive, accommodating requests and providing good service.
Location
9.4
Conveniently located in a quiet area with easy access to nearby bars, cafes, and restaurants.
Room Quality
8.35
Rooms were spacious and comfortable, but issues with bed size and cleanliness were mentioned.
Amenities
8.88
Amenities were generally good but lacked certain features like a toaster.
Value for Money
8.34
Rates considered high, especially during events like the Ashes cricket.
Food and Beverage
8.89
Breakfast options were enjoyable but service issues were reported.
Overall Experience
9.36
Overall positive experiences, with a balance of pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:05

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1115 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Azubuike solo_traveller au
10
Value for money!💯
Pros:

Clean and tidy! Enjoyed my stay.

Cons:

Nil

2026-04-10 via Nuitee
J
JINYING couple au
10
Pros:

前台服务周到热情👍👍

2026-04-10 via Nuitee
B
Barber family_with_children au
9
2026-04-08 via Nuitee
D
Daniel couple au
1
2026-04-08 via Nuitee
R
Rani couple au
9
2026-04-08 via Nuitee
M
Maxwell solo_traveller au
1
Pros:

Staff were terrible

Cons:

Staff

2026-04-04 via Nuitee
D
Donald family_with_children au
9
Don
Pros:

Staff were good. Room clean and comfortable. No noise. I

Cons:

Watching tv difficult as needed to swivel around.

2026-03-31 via Nuitee
S
Susanne couple de
10
2026-03-30 via Nuitee
S
Sarah couple au
9
Pros:

Location, staff, quiet rooms

2026-03-28 via Nuitee
S
Security family_with_children au
10
2026-03-27 via Nuitee
S
steven couple au
10
Pros:

all

2026-03-26 via Nuitee
A
Angela family_with_children au
9
2026-03-24 via Nuitee
D
Debbie extended_group gb
9
2026-03-22 via Nuitee
M
Mitchell family_with_children au
9
Great place for an overnight stay in Perth. In a convenient location and a great breakfast the next day!
Pros:

Nice clean room and a great breakfast!

2026-03-22 via Nuitee
M
Michelle solo_traveller au
10
Pros:

Great property , friendly staff , lovely breakfast

2026-03-20 via Nuitee
A
Al Hall solo_traveller au
8
2026-03-19 via Nuitee
R
Rod couple au
8
2026-03-19 via Nuitee
J
Judy solo_traveller au
8
Quiet, very comfortable, super clean and good downstairs bar. Trip made easy.
Pros:

Perfect size room. Cleanliness and comfort was excellent.
Position of hotel re public transport was ok but did a lot of walking anyway.
Breakfast was not included, was good value. Tasty Kids menu was used for adult. More than enough.
Staff helpful. Undecided re the value for money. But .... would stay again.

Cons:

Problem transport location .
Mini bar was empty, no basics like soft drinks or water.
Only basic tv channels unless join the APPS.

2026-03-18 via Nuitee
L
Luketic family_with_children au
9
2026-03-16 via Nuitee
W
Wu couple au
9
2026-03-16 via Nuitee