Holiday Inn West Perth by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (1115 reviews)
1309 Hay St , Perth , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
High rates during events
Issues with room amenities
Food service problems

Categories

Cleanliness
8.89
Rooms were noted clean and well maintained, but some cleanliness issues were reported.
Service
9.86
Staff were friendly and attentive, accommodating requests and providing good service.
Location
9.4
Conveniently located in a quiet area with easy access to nearby bars, cafes, and restaurants.
Room Quality
8.35
Rooms were spacious and comfortable, but issues with bed size and cleanliness were mentioned.
Amenities
8.88
Amenities were generally good but lacked certain features like a toaster.
Value for Money
8.34
Rates considered high, especially during events like the Ashes cricket.
Food and Beverage
8.89
Breakfast options were enjoyable but service issues were reported.
Overall Experience
9.36
Overall positive experiences, with a balance of pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:05

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1115 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
K
Kerrie couple au
10
Perfect location. Really love this place
Pros:

Location and amenities

Cons:

Nothing everything was excellent

2026-02-09 via Nuitee
M
Mavakla family_with_children au
8
2026-02-09 via Nuitee
M
Margaret family_with_children au
8
Pros:

front of house staff were very helpful

Cons:

nothing

2026-02-09 via Nuitee
L
liang couple au
10
2026-02-08 via Nuitee
B
Berenice couple au
9
Quick overnight stay lovely and clean
Pros:

Ease of stay

Cons:

Wasn’t long enough

2026-01-31 via Nuitee
C
Colleen family_with_children au
8
Cosy, friendly and a great location
Pros:

We enjoyed the location for the reason we were in Perth....a medical procedure nearby. Everything is close, parking, restaurants and we loved being able to have a tasty inexpensive breakfast in the Hotel.

Cons:

I feel the bathroom could have a deep clean to keep it up to standard with rest of the Hotel.

2026-01-29 via Nuitee
M
Murphy family_with_children au
10
Pros:

Exceeded expectations, 2nd time staying, excellent staff and location,

2026-01-29 via Nuitee
D
Dianne solo_traveller au
10
2026-01-29 via Nuitee
C
CassBender solo_traveller au
7
Pros:

Check in is very easy. Location is fantastic. Bed is comfortable, I loved the chocolate on the pillow!! Great touch. Food is always so delicious.

Cons:

The shower water is quite frustrating. It is either scalding hot or cold. Hard to get it just right. I have stayed there twice in 2 different rooms, I first thought it was just the room, but it isn't. Other than that, can't complain

2026-01-28 via Nuitee
N
Nardia family_with_children au
10
2026-01-27 via Nuitee
J
juha couple fi
9
2026-01-26 via Nuitee
L
Linda family_with_children au
9
2026-01-25 via Nuitee
F
Flynn solo_traveller au
10
Was great, definitely will be back
Pros:

Very nice staff, clean and comfortable with good access to the city

Cons:

Can’t think of anything

2026-01-25 via Nuitee
F
Fabrizio couple au
10
Great location, clean and great staff
Pros:

Location and price

Cons:

All good

2026-01-23 via Nuitee
T
Toni couple au
10
Loved staying here. The restaurant is amazing and the breakfast deal was great value. Also in a really good location.
Pros:

Really lovely hotel in a fantastic location. Great value for money.

2026-01-22 via Nuitee
H
Hâf couple au
8
Pros:

The hotel and room were both lovely. We found it easy to reach and ideally located for the concert we were in Perth for. Staff were friendly and accommodating.

Cons:

The room was quite warm and a little stuffy overnight. Nothing awful but we did wonder if the aircon was working properly.

2026-01-22 via Nuitee
G
Glenda solo_traveller au
9
2026-01-21 via Nuitee
C
Cara solo_traveller au
5
Pros:

Location

Cons:

X2 towels were marked and dirty on arrival also could hear toilets and showers running through the pipes in the room from the upper rooms and on multiple occasions waking up thinking that someone was trying to enter the room.

2026-01-21 via Nuitee
Q
Qi solo_traveller au
6
2026-01-21 via Nuitee
L
Lana couple au
10
it was a great escape
Pros:

all is well

Cons:

n/a

2026-01-20 via Nuitee