Holiday Inn West Perth by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (1253 reviews)
1309 Hay St , Perth , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
High rates during events
Issues with room amenities
Food service problems

Categories

Cleanliness
8.89
Rooms were noted clean and well maintained, but some cleanliness issues were reported.
Service
9.86
Staff were friendly and attentive, accommodating requests and providing good service.
Location
9.4
Conveniently located in a quiet area with easy access to nearby bars, cafes, and restaurants.
Room Quality
8.35
Rooms were spacious and comfortable, but issues with bed size and cleanliness were mentioned.
Amenities
8.88
Amenities were generally good but lacked certain features like a toaster.
Value for Money
8.34
Rates considered high, especially during events like the Ashes cricket.
Food and Beverage
8.89
Breakfast options were enjoyable but service issues were reported.
Overall Experience
9.36
Overall positive experiences, with a balance of pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:05

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

9
Based on 1253 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
T
Trish extended_group au
8
Cons:

Questionnaire too long

2026-08-03 via Nuitee
P
Patrice solo_traveller au
10
Amazing
Pros:

Absolutely amazing

2026-08-03 via Nuitee
A
Ambassador681061 Solo travel Busselton, Margaret River Region, Western Australia
10
Restful Ambience
Pros:

A peaceful ambience in a quiet part of town. As a solo traveller, I felt safe.
My welcome from Rose at the desk was congenial and helpful. I value sincere human interaction. My room was spacious, clean and with all the necessary things like an iron.
The restaurant Julios was a bonus.
Thank you.

2026-07-31 via Tripadvisor
M
MetteL_11 Couples Waterloo, Walloon Brabant Province, Wallonia
8
Very nice hotel
Pros:

We only stayed 1 night but we had a very good impression. We booked via Accor and got a very good deal including a lovely breakfast (probably the best during our 3 weeks stay in WA). The room was nicely done and with good coffee machine. Nice bathroom. The only dowside is that its a bit too far walking to central activities - but we believe that there are busses etc running close by.

2026-07-25 via Tripadvisor
O
Oscar solo_traveller au
8
Pros:

Location

Cons:

Parking in area

2026-07-24 via Nuitee
L
Lloyd couple my
8
Well the hotel and the rooms were ok. Stayed in Holiday Inn nearly 16 years ago but the quality has dropped a bit. The h
Pros:

It’s location with plenty of shops around and attached to an Italian restaurant called Julio’s. Staffs were accommodating and even allowed for a later check out with an additional fee

Cons:

No parkings. We have to park 2 minutes away and walk and that would cost us AUD25/day for multiple entries. Parking lots infront of the hotel is only for a maximum of 3 hours and free after 7pm-8am. The walkway from the lift to the room had an unpleasant carpet smell. Water was only provided 2 per room and we need to go down to the lobby to fill it up ourselves.

2026-07-23 via Nuitee
D
DRAGOSLAV solo_traveller au
10
Enjoyed my stay at Holiday in, great price and very pleasant staff
Pros:

Close to city, great breakfast and excellent staff and facilities

2026-07-22 via Nuitee
J
Jo-Ann couple au
9
2026-07-21 via Nuitee
W
William solo_traveller au
10
Pros:

Friendly staff, very accommodating.

Cons:

Facilities

2026-07-20 via Nuitee
N
Nicki couple au
8
Convenient
Pros:

Location, parking, staff

Cons:

Ordering room service on the app. We didn’t because it wasn’t clear.

2026-07-20 via Nuitee
S
siba2026 Business
10
Excellent stay
Pros:

Excellent stay.
Very supportive staff, always prompt & happy to help
I have stayed here multiple times & keep coming back

2026-07-17 via Tripadvisor
J
Joerg solo_traveller at
9
Nice central location in West Perth!
Pros:

Mahmood (I hope I didn't butcher his name) went out of his way to make my stay as comfortable as possible as I had to move rooms due to an issues with a noisy a/c-unit!

Cons:

-

2026-07-16 via Nuitee
8
882maxinew Couples
10
10 out of 10
Pros:

Great place to stay, comfy bed, lovely staff and nice bar/restaurant down stairs. Quiet area and easy street parking

2026-07-12 via Tripadvisor
V
Veronica extended_group au
8
very comfortable, great value for money -
Pros:

Room very clean, beds comfortable, towels lovely and soft. Great you provided an Iron and ironing board.

Cons:

Julio's restaurant was "interesting" - never been served spaghetti in an Italian restaurant with just a knife and fork - usually a spoon and fork to eat spaghetti and the garlic bread looked like a slice of sour dough with garlic butter spread on it - not sure how authentic an Italian place it really is ! But the tiramisu was awesome !

Our uber driver dropped us at the CBD Holiday inn despite being given the address and told the Julio's restaurant was at that site but the CBD staff were lovely and directed us to the CAT bus and told us where to get off so it was all good in the end !!!

2026-07-12 via Nuitee
L
Liam extended_group ie
9
2026-07-12 via Nuitee
R
Russell solo_traveller au
9
Excellent for my purposes
Pros:

Location, upgrade, restaurant, reception, the room , the view

Cons:

Parking

2026-07-12 via Nuitee
C
Claudia couple au
9
2026-07-10 via Nuitee
K
Kylie solo_traveller au
7
2026-07-10 via Nuitee
H
hhO5020KW Business
6
Smelly
Pros:

Rooms did not have opening windows or bathroom exhaust fans that can be switched on. The room had a very strong cleaning chemical smell and the bathroom exhaust was full of dust. So it was impossible to get out the smell- and triggered allergies.
Staff were polite and helpful- but not much they could do about my issues.

A use of less toxic / artificial cleaning supplies and some kind of air purifying system would benefit.

2026-07-09 via Tripadvisor
A
Annetta solo_traveller ie
6
Pros:

The restsuranr, the food was delicious.

Cons:

The is no carpark. Street psrking is expensive if notvthe weekend.

2026-07-08 via Nuitee