Holiday Inn West Perth by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (1218 reviews)
1309 Hay St , Perth , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
High rates during events
Issues with room amenities
Food service problems

Categories

Cleanliness
8.89
Rooms were noted clean and well maintained, but some cleanliness issues were reported.
Service
9.86
Staff were friendly and attentive, accommodating requests and providing good service.
Location
9.4
Conveniently located in a quiet area with easy access to nearby bars, cafes, and restaurants.
Room Quality
8.35
Rooms were spacious and comfortable, but issues with bed size and cleanliness were mentioned.
Amenities
8.88
Amenities were generally good but lacked certain features like a toaster.
Value for Money
8.34
Rates considered high, especially during events like the Ashes cricket.
Food and Beverage
8.89
Breakfast options were enjoyable but service issues were reported.
Overall Experience
9.36
Overall positive experiences, with a balance of pros and cons noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 06:05

Property Description

Modern Accommodation with Fitness Centre
Located in Perth, Holiday Inn West Perth offers air-conditioned rooms with a fitness centre, restaurant, and free WiFi. Relax in comfort with amenities like a coffee machine, flat-screen TV, and hairdryer.

Convenient Facilities and Services
Enjoy the convenience of a 24-hour front desk, room service, and a bar during your stay. Start your day with an à la carte breakfast and unwind on the terrace. The hotel also offers car hire for exploring the area and is close to popular attractions like Perth Arena and State War Memorial.

Ideal Location for Exploring
With its proximity to Perth Convention and Exhibition Centre and easy access to Perth Airport, Holiday Inn West Perth is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa & Mastercard credit card & American Express and a 3% charge when you pay with a Diners Club or UnionPay credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1218 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
D
de Haas couple au
9
All over a good experience.
Pros:

Good friendly atmosphere, comfortable bed. The restaurant always has good food and service.
Situated in a good area, with transport options.

Cons:

the pillows. too big and fat.

2026-06-25 via Nuitee
T
Tanya solo_traveller au
8
Good service, comfy beds and delicious food
Pros:

Comfy king size beds and clean rooms. Good service. Breakfast and dinner at the restaurant was very nice and worth it. Parking in the street wasn't too hard to find.

2026-06-21 via Nuitee
M
Michelle solo_traveller au
9
2026-06-21 via Nuitee
B
Ben couple au
8
2026-06-20 via Nuitee
R
Rachael couple au
10
2026-06-20 via Nuitee
7
700aleisam Family Perth, Greater Perth, Western Australia
10
Great hotel stay
Pros:

I took my elderly mother for an overnight stay at the hotel . Got a room with a view was very comfortable beds . Lovely hotel .

2026-06-19 via Tripadvisor
M
Margaret solo_traveller au
10
2026-06-19 via Nuitee
C
Cherie solo_traveller au
8
Pros:

Love quite hotel

Cons:

Pillows are way too high and hard, would be nice if every pillow in the room wasn't the same.

2026-06-18 via Nuitee
R
Ryan solo_traveller au
9
Great, Friendly and easy.
Pros:

The building and location

Cons:

No parking

2026-06-17 via Nuitee
S
Sandrini couple au
7
good
Pros:

good positition

staff greeting good little help
room comfortable

Cons:

ood position parking metres were not what expected
wanted to pay by card unable to
had to waslk to the next block or two to have topay for parking
Enterence was not on Hay st as the receipt shows
too expensive for what it is

2026-06-17 via Nuitee
T
Tegan family_with_children au
8
2026-06-16 via Nuitee
M
Maxine couple au
9
2026-06-15 via Nuitee
S
Suzanne couple au
8
2026-06-14 via Nuitee
S
San Jeow couple sg
9
Pros:

Breakfast was fantastic, value for money.

Cons:

Nil

2026-06-10 via Nuitee
M
Mary solo_traveller au
10
2026-06-06 via Nuitee
A
Achol couple au
9
Pros:

Cleanliness and the staff were very helpful, great customer service

Cons:

Nothing everything was fantastic

2026-06-05 via Nuitee
S
Sarah couple au
10
Perfect and relaxing as always will be back in 2 weeks
Pros:

As always a great stay!! Added the breakfast to our stay this time and had a buffet style every morning which we really enjoyed

2026-06-05 via Nuitee
D
deang217 Business Palmwoods, Sunshine Coast, Queensland
8
Consistent and reliable
Pros:

Great location out of the city hustle yet close enough if needed. Service is always friendly and efficient. Restaurant is superb! Rooms clean and comfortable beds.

2026-06-04 via Tripadvisor
U
U221ZKdavidb Solo travel
10
Perfect
Pros:

Awesome room, great view and so much space. The restaurant downstairs was really good 👍

2026-06-03 via Tripadvisor
F
F8635FZamyh Solo travel
10
Happy to come back
Pros:

Staff were great, they kept the place clean and everything running smoothly. They were all so pleasant, friendly and helpful, it made the stay that much nicer. The room I had was a very generous size with good amenities, nice and quiet too. The location of the hotel was perfect for me, a short commute to the office. The restaurant was also delightful, food was lovely. I would definitely stay here when in town again.

2026-06-03 via Tripadvisor