Brits Hotel Karawang

Hotels
ZUZU HS
8.6 (15 reviews)
Jl. Tarumanegara Kav. 8, Arteri Tol, Jl Akses Tol Karawang Barat No. 1, Karawang, West Java, 41361 , Karawang , ID

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Street parking
Concierge service
See all facilities

Review Highlights

Cons:
Unpreparedness for guests with babies
Lack of tea spoon for feeding babies

Categories

Cleanliness
5
Mixed reviews on cleanliness. Some guests mentioned issues, while others did not have any concerns.
Service
4
Service feedback was negative, specifically mentioning unpreparedness for guests with babies and lacking basic utensils like tea spoons.
Location
5
Location was not a major point of discussion in the reviews.
Room Quality
5
Room quality feedback was not highlighted in the reviews.
Amenities
5
Amenities feedback was not provided in the reviews.
Value for Money
5
Value for money feedback was not mentioned in the reviews.
Food and Beverage
3
Food and beverage feedback was negative, emphasizing the lack of basic utensils for feeding babies.
Overall Experience
4
Overall experience was negative due to unpreparedness for guests with babies and lacking essential items like tea spoons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 11:49

Property Description

Recreational Opportunities:
Experience luxury at its finest with our outdoor pool, sauna, and fitness center - perfect for relaxation and rejuvenation during your stay.

Dining and Services:
Indulge in delectable meals at The Pool Restaurant or opt for 24-hour room service for a cozy night in. Benefit from complimentary Wi-Fi, concierge services, and wedding facilities to enhance your stay.

Comfort and Convenience:
Our 150 air-conditioned rooms offer LED TVs, complimentary toiletries, and daily housekeeping. Unwind in a setting designed for your comfort and stay connected with free Wi-Fi access. Enjoy a convenient location just minutes from major attractions like Resinda Park Mall and Mall Karawang Central Plaza.

Book your luxurious getaway at Brits Hotel Karawang and create unforgettable memories!

Important information:

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Individually-wrapped food options are available

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

8.6
Based on 15 reviews
Cleanliness: 5
Service: 4
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 3
Overall Experience: 4
1
133rakar Family
2
BAD EXPERIENCE
Pros:

Not recomended if you bring your baby. Seems like They did not prepare if the guest bring the baby to the restaurant. THEY DON'T HAVE TEA SPOON!!

How come i can give any food to my baby?!
They current spoon is toooo way big for baby's mouth!

Will not coming to this hotle anymore

2025-04-04 via Tripadvisor
S
S4094XYnanak Family
10
Comfortable stay
Pros:

Flawless stay, friendly staff especially Elly(Marketing) and Ella(Restaurant) also Tri (AFOM) and Arian who help me with reservation things. Room was clean good maintanance highly recommended only one thing I found the pillow somewhat flat and firm, consider updating for improved guest comfort.Thank you Brits Hotel to make my family stay so memorable.

2025-01-02 via Tripadvisor
G
Gerardo Rafael Rada
10
Pros:

Good

2024-10-20 via Nuitee
R
RasyadMA Business ae
10
Stand Out Stay in Karawang
Pros:

Hi There.
Be sure a clean cut nice hotel over the horisons of Karawang.

Located nice..with stand out detail cleanliness.

Yet friendly staffs all the way from the front desk up to the security..ups cleaners are smiley face too.Cooks..to waitress. Tese part is excellent.

Bare in mind, a smiley GM's message mounted in the cartn of elevator. Completely super.

Love this hotel and book for next family year end closing with other goers.

Love it and kee it up excellent Works.

Regards
The Owner's of PHM.

2023-10-12 via Tripadvisor
S
shreyanscparekh NONE us
10
Great central location in Java, about 1 hr away from central Jakarta
Pros:

Clean, well-maintained hotel and not too far from Jakarta city center. I would definitely recommend all of the hotel's amenities and the restaurant - great vegetarian food options. Great service, affordable and well-maintained.

2022-05-22 via Tripadvisor
7
704meib NONE id
6
Just a Short Business Trip
Pros:

I had a one night business trip to Karawang and choose this Brits by choice. Well, its average in its class. Not a fan of their choice of swimming pool tiles. Average barbeque buffet, average staff, one of them have no idea know what wine is. Seems a trainee, its okay, she just need to learn more. Nice sleep, spacious room, nearby mini market, fast internet, adequate breakfast choices. The nice part of this hotel is the sport area staff, i forget his name (senior guy). He was very helpful and nice.

2022-03-01 via Tripadvisor
J
jomnyj Business
10
Project Engineer
Pros:

Thank you Mercure Hotel for supporting my bussiness trip in karawang .The Hotel reception welcome is great as Miss Jule super supporting on document printing and daily transport arrangements .Sales department Miss Silvi fast response on booking arrangements and provided local travel guide advisor .Room is clear and Front Manager of Mercure Hotel upgraded room type for me as Accor platinum member benefit.... Thanks again Hotel Mercure Karawang .
Chen

2021-07-09 via Tripadvisor
T
tyaso2021 NONE
10
Worth!
Pros:

Always having awesome experiences that help our team in field job, make us come back again and again. Ms. Tia really kind to give me a hand for arranging rooms. Delicious foods, kindly staffs, easy check in are really worth and value for money. Thank you!

2021-05-15 via Tripadvisor
V
Verified traveler self
10
Pros:

価格なりに設備も整っている

2021-03-14 via Nuitee
L
Letylatifah Business id
10
short stay for business trip
Pros:

Had an opportunity to stay at hotel even if only for a short visit, strategic location, clean hotel, the staff is so friendly, a lots of traditional food served on breakfast and it is sooo delicious. would be love to come back again

2020-12-01 via Tripadvisor
V
Verified traveler
8
Overall Good
Pros:

It was a good stay overall at the hotel.

2020-03-12 via Nuitee
P
Prabowd Family id
8
Comfort & inexpensive
Pros:

This hotel was not big, but very comfortable.
Room, staff, food were good enough.
Fitness center and swimming pool were not big, but very good quality.
Not far from the hotel, there were some good cafe and restaurant, also near to convinience store (Indomaret & Alfamart).

2019-06-11 via Tripadvisor
L
luthfiHS Business id
8
Cookies that i looking for...
Pros:

This cookies makes you miss it, it's not in any hotel ... for rooms and others it's ok and has been discussed ... swimming pool is next to the restaurant ... very recommended for those who stay in Karawang

2019-03-21 via Tripadvisor
B
Bertram
8
Business trip Karawang Brits
Pros:

Perfect for business traveler in Karawang. Avoiding heavy traffic from Jakarta. Excellent service and clean rooms. Breakfast selection is not great!

2018-04-28 via Nuitee
P
Peter
8
Good but could be better
Pros:

Clean and comfortable with friendly local staff but do not expect top line attention to service. Kitchen staff gather in groups to chat, ignoring customers. Food is often cold, buffet items not replenished. Normally about 30% of menu items not available.
Room fridges set to an economic 15C - tough luck if you want a cold drink.

2017-07-21 via Nuitee