Mogador MARINA

Friendly staff, close to tram station and marina, good view of the city from the high floors.

upon arriving the room was not cleaned as it should be, hotel is under renovation, open partially.

Towels & bed linens are clean, rooms are okay ish clean

not sure if it's local standards, but i couldnt find anything i can eat on the breakfast buffet, except some tiny croissants (not always fresh). I am not into cooked beans and stews in the morning.

At first we were dropped off by our Taxi to the wrong place, the other Mogador hotel in front of the Marina hotel. That was confusing to us. But once at the correct hotel we enjoyed our brief stay.

We are currently staying in room 10001. We arrived in a large group of 50. It took 23 minutes from getting the card key to getting to our room as the hotel has 18 floors, but just two working lifts. Our luggage was sent up separately.
Our room was not ready when we got to it. Hand towels and toilet rolls had not been provided and to make matters worse, a curtain was missing. We found the wiring to the hair drier to be old and it had cracked leaving some of the outer protection uncovered. We also found hair in the bathroom. It took a couple of calls to get the curtain fixed and the missing bathroom items sorted.
It’s now just gone midnight and I am awake due to the air conditioning not working. I got up and had a look at the air filter as it was clearly on, but no air was coming through. The air intake was completely blocked with dust and it was so solid, that clearing it was out of the question. There has been no basic maintenance carried out, probably since it was installed. Both this and the suspect hair drier cable makes me think this is an accident waiting to happen and 18 floors up is not good place to be,
On the positive side, the hotel looks good and is in a reasonable location. The food was excellent.

We stayed in this hotel for 4 nights.

The location sounded attractive (marina) but it is misleading. It is near the sea but close to the ship yard or something similar, not too far from the city centre but the walk is through big industrial looking streets .
Our room was spacious and we liked it at first. Unfortunately, the service was non- existent. First day, our room had no hot water, which we discovered after we got into the shower. On the second day, it was “cleaned” but the floors stayed filthy, the washroom counter was still pink and sticky from the accidental spill of my cough syrup the day before . The third day we found the room without any towels at all. It took us 4 calls and/or visits to the reception and over two hours to get the towels. Even the number to call the reception was obscure (2036, lol !!!) and not written anywhere so we had to physically go down to ask.
None of the lamps were functional and of all the plugs, only two worked.
Great disappointment!

Rooms and bathrooms are large, staff are friendly and accommodating , bed sheets, towels and such are clean , however number of things need better maintenance for example if you do not want the floor to get flooded when taking a shower and room floors need better cleaning. Breakfast is OK but again not much attention to details for example empty bread baskets that do not get replenished for some time.
Its not an expensive hotel and the reason we stayed there is we were joining a tour.

Mogador Marina

The only reason we stayed at this hotel was because of the tour we were on.

How this is rated as a 4 star hotel is beyond me. It’s the worst hotel I have ever stayed at.

Carpet throughout the hotel does not look clean. Lobby bathrooms are dirty and had no toilet paper.

Although our room on the 18th floor was large, the air con continuously leaked. We advised reception several times and nothing was done.

There was mould on our room ceiling and in the bathroom shower.

One morning the food at breakfast had run out and it was only 8am.

This hotel is in need of a massive renovation.

Definitely would not recommend this hotel to anyone.

We were diverted to this hotel by Moroccan Airlines after they messed up our flight connection.
The hotel looked nice and the room looked clean and was a good size.
Then we found the water dribbled out of the taps and we could not wash or shower. We decided to go down for dinner. What an utter disaster. It was a buffet. The food was of really poor quality, was cold and three out if 6 trays only had dregs in them. Tables were not cleared so there was nowhere to sit. We had to clear a table and set it ourselves. Our voucher from the airline said we were to have full board. We asked for water and we’re told it was extra. We argued the point but got nowhere. We ate out at Rick,s bar the second night and had a fantastic evening. I have no idea how this hotel got its star rating and would not recommend it to anyone. I suspect they depend on the airport for their business as must of the people we saw there were from the airport. Avoid if possible.

What is hotel I ever stayed in don’t recommend at all

Unresponsive staff especially on phone from room. Housekeeping requests not met or delayed

No tea/coffee maker.
Included breakfast not v good.
Staff service not v responsive

This is a pleasant enough hotel, with room 802 being very large. The bathroom is a bit dated, and the tub a menace to get on and out of, and prone to flooding, but this review is more of a warning: Don’t book the 02 line because there is a public square area below it, and the neighborhood teenagers play soccer late at night, shouting the whole time. Actually this happened during the day as well. Others have mentioned the pluses and minuses of this hotel accurately, but this annoying noise issue had not been mentioned.

Room was very hot. When I asked why the Aircon isn't working, they told me they turn it off. So I should open a window.
Room service was slow . And general condition of the room was poor

There is no Kittle in the room ,
When I ask about this they told me ,we will bring now .
I waited more then 2 hours no one bring it.
Then I visit the reception for some issue ,some answers and I didn’t get it.
Also more issue with Lift (I never saw befor)
Bad staff no respect to the customers .
The sharing our problems with every body there.
Really I stayed 2 bad days there.
No enough options at restaurant .

It’s a lovely hotel; lobby is cute and clean. Hotel rooms are nice and spacious and bathrooms are big. Amenities for the room are great. Bed and pillows were a little too soft but comfortable.
Staff didn’t come to the room twice when they said they would send someone to retrieve the bags from the car and to bring the luggage cart. Biggest con is the price of breakfast 200Dhm for a small selection of food items at their breakfast Buffett.

Friendly staff, close to tram station and marina, good view of the city from the high floors.

upon arriving the room was not cleaned as it should be, nor i could find a place to enter/sit during breakfast due to large number of people in breakfast lounge. hotel staff was kind enough to offer free room upgrade.

Relatively old Hotel, towels & bed linens are clean, rooms are okay ish clean, on the top floor there's always a bad smell in the hall probably from the ventilation system.

not sure if it's local standards, but i couldnt find anything i can eat on the breakfast buffet, except some tiny croissants (not always fresh). I am not into cooked beans and stews in the morning. i am not a Moroccan tea person, you cant get coffee easily, most of time coffee machine is either broken or not there or out of water, you need to look for a waiter to get you coffee and that is difficult to find when too many people are having breakfast...

A huge, rather impersonal hotel, though staff were helpful. Room was quite nice, though the bath drain was almost blocked and the head board was worn and tatty. Food was fine, all buffet style, but nothing special.

The towels were thread bare, very thin and raggedy. Also, headboards need to be replaced as they were scratched up and upholstery was torn, amenities on Expedia were in an adjacent hotel that we did not have access to...very disappointing.

Great experience!

The worst experience I'ever had in a 4 star hotel
_ Very bad service since the check-in "unprofessional "
_ always late to arrange the room
_ elevator stucks some times
_ the door of the room was blocked tow times the scond time I was Wating in the lobby for 1 hour and half to fix it, with my son crying, when they finally opend the door and we got in and closed the door and the technicien left, I wanted to put "don't disturbe" sign at the door and I got chocked because it's locked again I called the reception almost 20 times wthout any answer and I called all the services and no one answerd I'm still stuck in the room with my wife and son while I'm writng this review
Very disappointing choice.

If I got out safe I would Never ever come back here and I recommand you too to make a better choice.
Hope this was helping

So this is Casablanca. Room had a big window, looking out to sunset in the West. Liked that! Expected so much more from hotel. Location not great, not alongside the marina. Cold (hot) meals in restaurant.