Golden Moon Suite Hotel & Travel

Hotels
9.6 (1385 reviews)
12A Hang Manh, Hoan Kiem , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and safe hotel
Cons:
Noise from the street
Rooms need renovation
Limited breakfast options

Categories

Cleanliness
9.34
The reviews mention cleanliness positively, but some rooms had odors indicating a need for improvement.
Service
10
Numerous mentions of friendly and helpful staff, particularly Ms. Lily's attentiveness.
Location
10
Multiple reviews highlight the great central location as a major plus.
Room Quality
8.81
Rooms described as outdated and in need of renovation, with some complaints about size and smells.
Amenities
9.35
Amenities are average, with earplugs provided but some inconsistency in views and breakfast offerings.
Value for Money
10
Several positive mentions of the affordable rates for the quality offered.
Food and Beverage
9.3
Basic breakfast offerings described as tasty, but limited selection.
Overall Experience
10
Overall positive sentiments from guests about their enjoyable stays, despite some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:35

Property Description

Central Location
Located in the heart of Hanoi, Golden Moon Suite Hotel offers easy access to major attractions like St. Joseph Cathedral and Trang Tien Plaza.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. The hotel also provides 24-hour front desk service and airport transfers for convenience.

Exciting Activities
Explore the city with bike or car rentals available on-site, or venture out for hiking and cycling adventures. After a day of exploration, indulge in a delicious buffet breakfast to start your morning right.

Book now for an unforgettable stay at Golden Moon Suite Hotel in vibrant Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 20000 per day.

Location

Guest Reviews

9.6
Based on 1385 reviews
Cleanliness: 9.34
Service: 10
Location: 10
Room Quality: 8.81
Amenities: 9.35
Value for Money: 10
Food and Beverage: 9.3
Overall Experience: 10
A
Alana • solo_traveller • vn
9
Recommend this hotel in Hanoi
Pros:

Professional staff, comfortable bed in the room I slept in, and nice and clean rooms. It was also fairly quiet

Cons:

Toilet seat was too small for the base so there was a gap - could just be in that room

2026-06-06 • via Nuitee
M
Monika • extended_group • pl
8
2026-06-05 • via Nuitee
M
Mets • solo_traveller • ee
10
I loved it.
Pros:

Incredible how personal ka the approach from the stuff - the welcome drink and fruit, they remembered my name, the possibility to choose a breakfsst from menu and this rooftop breakfsst place, the rose petals on bed, the tea-coffee-drinks in the room. Everything eas perfect!

Cons:

I liked everything

2026-06-05 • via Nuitee
M
Monika • extended_group • pl
8
2026-06-05 • via Nuitee
R
Ramta Simone • solo_traveller • ch
9
Pros:

Super friendly staff and very helpful! I got a free room upgrade as well. Great location. Will come back, thank you.

2026-06-03 • via Nuitee
M
Marie • solo_traveller • cz
10
Pros:

Personál hotelu byl velmi ochotný a příjemný. Pokoj byl prostorný a čistý. Ubytování má perfektní polohu. Snídaně byla moc dobrá. Můžu doporučit.

2026-06-01 • via Nuitee
E
Emily • solo_traveller • fr
10
2026-06-01 • via Nuitee
N
Nirmal • couple • np
10
Pros:

Hospitality, staffs are really good and humble.

2026-05-29 • via Nuitee
C
Clara • couple • de
10
Herzliches Personal und insg einfach tolle Unterkunft
Pros:

Absolut empfehlenswert! ⭐⭐⭐⭐⭐ traumhaftes Personal, wir wurden so lieb und herzlich empfangen, konnten Touren über das Hotel buchen. Alles gegebdn: Sauberkeit, Frühstück und Auswahl des Frühstücks, Lage in der Altstadt, vA Personal super und persönlich :) Man fühlt sich sofort wohl. Gerne wieder!

2026-05-28 • via Nuitee
A
Axel • couple • de
10
Perfektes Preis-/Leistungsverhältnis mitten im Old Quarter
Pros:

Das Personal war unfassbar nett und sehr hilfsbereit Touren für uns zu organisieren. Die Touren, die wir über die Unterkunft gebucht haben, waren nicht nur sehr toll, sondern such preiswert.
Das Frühstück war sehr lecker und ansonsten war alles sehr zufriedenstellend.
Die Lage der Unterkunft hätte für uns nicht besser sein können.

2026-05-27 • via Nuitee
K
Kateryna • couple • ua
10
Cons:

-

2026-05-26 • via Nuitee
P
Payet • solo_traveller • re
9
2026-05-16 • via Nuitee
K
Kenneth • couple • be
10
Excellent stay with friendly staff and a perfect location in Hanoi.
Pros:

Great location and amazing staff who helped us organize excursions and activities.

2026-05-16 • via Nuitee
J
Jean-Philippe • solo_traveller • fr
10
Pros:

Hotel tres bien situé
Personnel accueillants et serviables

2026-05-16 • via Nuitee
L
Leana • solo_traveller • ch
9
Sehr freundliches und zuvorkommendes Personal, welches immer helfen möchte. persönliches Verhältnis zu den Gästen
Pros:

Sehr sehr freundliches Personal

Cons:

Leider gab es Motten

2026-05-15 • via Nuitee
S
Sophie • couple • fr
10
Super séjour si nous revenons à Hanoï sans hésiter nous reprendrons cet hôtel
Pros:

Beaucoup de choses, la gentillesse du personnel surtout les jeunes femmes de la réception, l’emplacement,la propreté…..

2026-05-14 • via Nuitee
S
Sophie • couple • fr
10
Tout était très bien
Pros:

L’emplacement , la gentillesse de la disponibilité du personnel à l’accueil

Cons:

Rien

2026-05-12 • via Nuitee
A
Ashley • solo_traveller • au
10
2026-05-11 • via Nuitee
F
Felix • couple • sg
9
Pros:

Super location au cœur du vieux quartier et staff très sympa

Cons:

Rien

2026-05-09 • via Nuitee
A
Antara • extended_group • nl
10
Pros:

Great service from Lily and staff, very helpful and accommodating. Thanks again for everything. Location is great and breakfast was amazing.

2026-05-08 • via Nuitee