Hotel Eterna Primavera Antigua

Hotels
8.6 (506 reviews)
4 calle Oriente No.17 Antigua Guatemala , Antigua Guatemala , gt

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Tour desk
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful gardens
Cons:
Dark rooms
Humidity
Loud environment

Categories

Cleanliness
7.84
Several reviews mentioned issues with humidity and darkness in rooms, impacting overall cleanliness.
Service
9.01
Staff were described as helpful and friendly in various reviews.
Location
9.35
Location was frequently praised for being ideal and convenient.
Room Quality
7.8
Mixed feedback on rooms concerning humidity, darkness, and noise.
Amenities
8.83
Amenities had good comments, but issues with loudness were noted.
Value for Money
8.79
Overall value was considered fair, though some mentioned the breakfast could be better.
Food and Beverage
8.34
Breakfast received mixed reviews, noted as good but could be more abundant.
Overall Experience
8.81
Though there were significant drawbacks, the overall sentiment remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:20

Property Description

Luxurious Accommodation
Hotel Eterna Primavera Antigua offers elegant rooms with modern amenities, ensuring a comfortable stay for every guest. Each room features a TV, private bathroom, free toiletries, and a hair dryer for your convenience.

Gourmet Dining Experience
Savor delicious meals at the on-site restaurant, where guests can indulge in a variety of culinary delights. Whether it's breakfast, lunch, or dinner, our menu is sure to satisfy your taste buds during your stay.

Exceptional Service
Experience top-notch hospitality with our 24-hour front desk staff who are always ready to assist you with any inquiries or requests. Your comfort and satisfaction are our top priorities at Hotel Eterna Primavera Antigua.

Book your stay now at Hotel Eterna Primavera Antigua for a memorable and delightful experience in Antigua Guatemala.

Important information:

Please note that local and international calls are charged separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: GUA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 506 reviews
Cleanliness: 7.84
Service: 9.01
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
F
Fernando • couple • br
7
Pros:

Very beautiful property and exterior areas

Cons:

The room smelled of mold and bathroom had an excessive smell of cleaning products and it was difficult to sleep

2026-05-01 • via Nuitee
G
Gracia • couple • sv
10
2026-04-29 • via Nuitee
K
Kevin • couple • cr
9
Would be nice to diversify the breakfast offer and to consider having A/C
Pros:

Excellent location, the staff was super friendly and willing to help with anything you need.

Cons:

Did not have A/C

2026-04-28 • via Nuitee
V
Viviana Navarrete • solo_traveller • pe
10
Pros:

Muy buena ubicacion en el centro de Antigua cerca a muchos comercios y la plaza central, ademas es super tranquilo para descansar, muy impecable y comodo, ademas que sirven un desayuno muy rico y completo.

Cons:

Todo bien

2026-04-28 • via Nuitee
A
Astrid • extended_group • gt
7
Cons:

El horario del desayuno. El parqueo muy retirado y la desatención de las señoritas al pasar el desayuno. No recomiendo.

2026-04-26 • via Nuitee
S
Shawn • couple • us
8
Lots of fun and great property. I’ll do it again.
2026-04-21 • via Nuitee
H
Héctor G Peña • solo_traveller • mx
10
Pros:

Sus jardín central

Cons:

Se puede escuchar algo el ruido de los otros huéspedes, fuera de eso todo excelente

2026-04-20 • via Nuitee
A
Armando • couple • es
8
2026-04-20 • via Nuitee
T
t • solo_traveller • gb
8
Pros:

Old, converted place. Lovely females employees at the front desk and breakfast. Not so sure re the male employee in the morning!

Cons:

Not really a hotel. B@b

2026-04-19 • via Nuitee
J
Juan Camilo Caldas • couple • co
10
Pros:

Muy bien

Cons:

En el caso nuestro éramos una pareja de las cuales solo quede yo registrada, pero mi esposo tomo un tour a nombre de el y vinieron a recogernos pero por no aparecer registrado informaron que no estaba alojado y perdimos el tour.

2026-04-17 • via Nuitee
F
Felix • family_with_children • cr
10
Pros:

Super Lage!
Sehr schöne Aussicht auf Vulkane.
Großartiger Garten

2026-04-15 • via Nuitee
R
Renato • couple • pe
9
Regresaría sin dudarlo.
Pros:

La ubicación y la atención del personal.

Cons:

El equipo de la habitaciones no era muy moderno.

2026-04-15 • via Nuitee
A
Albeto • couple • cr
10
Great travel and experience
Pros:

Close to everything and good breakfast

2026-04-13 • via Nuitee
M
manuel • solo_traveller • mx
10
Pros:

La ubicación, el hotel, todo muy bonito, muy colorido

Cons:

Que en un hotel no agarren americanexpress, es increíble que te digan, no aceptamos esa tarjeta, en un hotel que quieran turismo internacional, sólo por ese hecho, nosotros no regresaríamos, la gente de éste hotel debe de tener una visión global.
En fin allá ellos.

2026-04-13 • via Nuitee
F
Frank • family_with_children • pa
9
Pros:

Location

Cons:

Dark, inside

2026-03-31 • via Nuitee
N
Naoise • couple • gb
8
2026-03-29 • via Nuitee
P
Pedro Henrique • couple • br
7
Pros:

Quarto grande e confortável

Cons:

Wi-Fi não funciona nos quartos, apenas na recepção. Alguns locais do quarto nem sinal de celular pegavam

2026-03-27 • via Nuitee
V
Vilma • couple • us
2
Very uncomfortable
Pros:

The gardens are beautiful. Breakfast and people from the kitchen were very nice.

Cons:

Front desk lady very unfriendly. No coffee for costumers, wifi signal very poor. No insulation between rooms, we can hear the snoring of the guy next door, noise and music allow untill late night.

2026-03-27 • via Nuitee
C
Cindy • family_with_children • us
8
Overall, it was a good place but a bit overpriced.
Pros:

Walkable, beautiful building, clean and comfortable rooms.

Cons:

Staff was not very friendly. Breakfast was basic and charged for anything extra (like butter).

2026-03-26 • via Nuitee
D
Daibeliz • extended_group • us
8
Pros:

It was beautiful! The rooms were great, clean, loved the esthetic.

Cons:

Pre-packaged breakfasts for early morning (before regualr breakfast time) needs to be ordered before a certain time so we missed out on a breakfast day because we weren't told. The bathroom window needs a lock because it looks out to the courtyard where other guests pass by.

2026-03-25 • via Nuitee