Smile Hotel Cheras Pudu KL

Hotels
7.1 (76 reviews)
36, Warisan Cityview, Jalan 4/93A Batu 2 1/2 Jalan Cheras , Kuala Lumpur , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Fax/photocopying
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location near MRT
Cons:
No elevator
Steep stairs
Overpriced

Categories

Cleanliness
8.18
Bersih dan selesa.
Service
8.15
Standard quality for this hotel tier.
Location
8.19
Die Lage nahe der Station MRT.
Room Quality
4.64
Kein Fenster in den Zimmern.
Amenities
8.17
Standard quality for this hotel tier.
Value for Money
4.63
Die Preisgestaltung war unklar und überteuert.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
6.65
Mixed feelings due to high costs and uncomfortable room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:31

Property Description

Convenient Location in Pudu District
Experience the vibrant city of Kuala Lumpur with ease, located just a short distance from major attractions like Starhill Gallery and Pavilion Kuala Lumpur.

Comfortable Rooms with City Views
Relax in air-conditioned rooms featuring modern amenities, including free WiFi, flat-screen TVs, and city views for a memorable stay.

Friendly Multilingual Staff
Feel at home with our helpful staff who are fluent in English and Malay, ready to assist you throughout your stay.

Ready to explore Kuala Lumpur? Book your stay at Smile Hotel Cheras Pudu KL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 76 reviews
Cleanliness: 8.18
Service: 8.15
Location: 8.19
Room Quality: 4.64
Amenities: 8.17
Value for Money: 4.63
Food and Beverage: 8.18
Overall Experience: 6.65
S
Sombunchai • couple • my
5
Pros:

Near the mall

Cons:

I stayed there for three days. I stayed on the fourth floor, but there was no elevator. The bed sheets weren't clean, and the air conditioner was leaking.

2026-04-10 • via Nuitee
S
Sombunchai • couple • my
6
2026-04-04 • via Nuitee
H
hsia chee • solo_traveller • my
8
2026-03-28 • via Nuitee
N
Natasia • family_with_children • my
6
2026-03-24 • via Nuitee
A
Aina • family_with_children • my
10
2026-03-08 • via Nuitee
D
Dinesh • couple • my
1
Disappointed
Pros:

Nothing

Cons:

Very disappointing Stay at here .Not worth the money. This hotel was a big mistake. The room had a strong paint smell, very uncomfortable and unhealthy to stay in. The room size is extremely small, no proper space to move at all and not have a lift.
Parking was another nightmare. Touch ‘n Go cannot be used, which is very inconvenient. If parking has such restrictions, it must be clearly mentioned in Booking.com. Nothing was informed earlier.

2026-01-25 • via Nuitee
T
Tuang • solo_traveller • us
3
Not too bad Malaysia people need to learn how to do customer service
Pros:

Nothing

Cons:

So old property

2026-01-20 • via Nuitee
A
Alfiyana • family_with_children • my
8
Sangat baik
Pros:

Bersih dan selesa

Cons:

Tidak ada

2026-01-19 • via Nuitee
A
Amirul • extended_group • my
6
2025-12-29 • via Nuitee
T
Tuang • solo_traveller • us
5
2025-12-18 • via Nuitee
Z
Zulfikri • family_with_children • my
1
Pros:

Location is good

Cons:

The only good thing is the staff and the location ... Other than that is 1/10

2025-12-17 • via Nuitee
• family_with_children • my
8
Pros:

Good service,The room is clean, tidy,and smells nice.

Cons:

There was only a small issue regarding cockroaches,

“The air conditioner remote is a different brand and does not work, so the unit has to be turned off manually.”

2025-12-14 • via Nuitee
K
KIAN KUAN • solo_traveller • my
10
2025-12-02 • via Nuitee
N
Nurzuha • family_with_children • my
8
2025-11-22 • via Nuitee
K
khairul • family_with_children • my
7
2025-10-20 • via Nuitee
W
Wilfried • solo_traveller • de
2
Das ist das teuerste Ungeheuer was ich je gebucht habe.
Pros:

Die Lage nahe der Station MRT

Cons:

Kein Aufzug. Die Treppen steil nach oben. Außen war ein großes Banner mit der Werbung 49,- MYR für eine Nacht. Warum habe ich für eine Woche 785,- MYR bezahlt. Und keine Fenster in den Zimmern.

2025-10-08 • via Nuitee
A
Aravindhan • couple • my
8
2025-09-29 • via Nuitee
M
mohamed • family_with_children • my
6
2025-08-27 • via Nuitee
D
Dzull • family with young children • my
9
Superb
Pros:

Frontdesk staff friendly 🤗 hotel clean 🤗 nice 🤗🤗🤗

2025-06-09 • via Nuitee
W
Wan • family with young children • my
9
Superb
2025-05-06 • via Nuitee