Smile Hotel Wangsa Maju

Hotels
7.2 (820 reviews)
36, Jalan Metrowangsa, Seksyen 2, Wangsa Maju , Kuala Lumpur , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable rooms/beds
Good value for money
Convenient location / near LRT
Free basement parking
Friendly/helpful staff
Cons:
Small room size (limited space)
Slow lifts
No in-room refrigerator or tea/coffee
Bathroom maintenance issues (drainage, door)
No room service or uncooperative staff reported
Noisy main road / busy surroundings
Parking difficulties / basement parking concerns

Categories

Cleanliness
7.8
Generally positive: multiple reviewers note clean rooms and toilets ('surprisingly cleaner', 'smell good'), though a few mention bathroom issues like clogged drainage and maintenance of bathroom door.
Service
6.5
Mixed service: several comments praise friendly and helpful staff, but there are complaints about uncooperative counter staff and lack of room service during some stays.
Location
7.5
Convenient location noted often (strategic spot, easy access to LRT, nearby food street), but multiple reviewers report noise from the main road and some parking access concerns.
Room Quality
6.8
Mixed room quality: many find rooms comfortable and some report spacious rooms, but several mention small room size, limited space for prayer, and issues like beds that move/not secured to wall.
Amenities
6.5
Below-average amenities: air conditioning is praised and free basement parking available, but guests report slow lifts, no refrigerator, no in-room tea/coffee, and occasional drainage problems.
Value for Money
8
Strong positive sentiment: numerous reviews explicitly state the hotel is good value/cheap and 'worth it' for the price.
Food and Beverage
6.5
Limited mentions: some appreciate nearby food options/food street, while others note few surrounding food choices and lack of in-room tea/coffee.
Overall Experience
8
Overall generally positive: many guests report an okay or worth-it experience and willingness to return, tempered by noise, parking and minor maintenance/service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:20

Property Description

Convenient Location
Located in central Wangsa Maju, just a short drive from malls and the LRT station.

Free Wi-Fi and 24-Hour Front Desk
Stay connected with complimentary Wi-Fi and enjoy round-the-clock assistance.

Comfortable Rooms with Essential Amenities
Air-conditioned rooms with flat-screen TVs, electric kettles, and free toiletries.

To reserve your stay at Smile Hotel Wangsa Maju and experience convenience and comfort, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 820 reviews
Cleanliness: 7.8
Service: 6.5
Location: 7.5
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 8
Z
zeke • solo_traveller • my
9
2026-08-20 • via Nuitee
F
Farizah • solo_traveller • my
8
2026-08-20 • via Nuitee
S
Siti Naquiah • couple • my
10
It’s good and comfortable
Pros:

All

Cons:

None

2026-08-19 • via Nuitee
T
Tengku Farizal • solo_traveller • my
8
2026-08-16 • via Nuitee
A
Abdul Samad • solo_traveller • my
1
2026-08-15 • via Nuitee
A
Appu • couple • my
8
2026-08-11 • via Nuitee
S
SUHAIMI • couple • my
7
No issue
Pros:

Ok

Cons:

Ok

2026-08-09 • via Nuitee
H
Heng Yiew • solo_traveller • my
8
2026-08-05 • via Nuitee
M
Mohd Zin • solo_traveller • my
5
2026-08-02 • via Nuitee
Z
zeke • solo_traveller • my
10
2026-07-23 • via Nuitee
N
Norazmah • solo_traveller • my
10
2026-07-17 • via Nuitee
N
NURUL FATIN AMIRA • solo_traveller • my
9
2026-07-14 • via Nuitee
I
Izreen • couple • my
10
2026-07-11 • via Nuitee
M
Mohd • couple • my
9
Worth it
Pros:

Nice and clean

Cons:

None

2026-07-10 • via Nuitee
K
Kassim • solo_traveller • my
7
2026-07-05 • via Nuitee
H
Ham • couple • my
8
2026-07-03 • via Nuitee
H
Hasrunnizam • solo_traveller • my
9
Pros:

Clean and value for money.
S lot of food street

Cons:

Basement parking look haunted

2026-07-03 • via Nuitee
N
Nur Izwati Akmar • solo_traveller • my
7
Pros:

Ok

Cons:

No room service during my 3 days 2 nite stay

2026-07-01 • via Nuitee
I
Izad • couple • my
8
2026-06-30 • via Nuitee
S
Sorizan • couple • my
8
2026-06-24 • via Nuitee