Mercure Bandung Nexa Supratman

Hotels
Mercure
9.6 (379 reviews)
Jl. W.R Supratman No. 66 - 68 , Bandung , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Limited parking
Breakfast quality inconsistent

Categories

Cleanliness
8.99
Some issues mentioned about cleanliness (e.g., hair on the floor, rust) indicate room for improvement.
Service
9.96
Multiple reviews highlight the helpful and friendly staff, indicating good service quality.
Location
10
Highly praised for its central location and proximity to various attractions and food options.
Room Quality
9.95
General satisfaction with room comfort and size, suitable for family stays.
Amenities
8.99
Some amenities noted to be limited, particularly parking and refrigerator issues in certain rooms.
Value for Money
9.94
Many reviews suggest good value for the price, especially during peak holiday seasons.
Food and Beverage
8.99
Mixed reviews on breakfast quality; while options are plentiful, taste has been noted as lacking.
Overall Experience
10
Overall positive experiences reported, with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:26

Property Description

Convenient Location and Amenities

Located just 700 meters from the popular Riau Street, Nexa Hotel offers easy access to fashionable outlets. Guests can relax in the indoor pool and enjoy free WiFi throughout the property. The air-conditioned rooms are well-equipped with modern amenities, including a flat-screen TV and a personal safe.

Dining Options and Services

Indulge in a variety of Indonesian, Asian, and international dishes at the on-site Simpati Restaurant. For more dining choices, Riau Street is nearby. Guests can also take advantage of the concierge services for luggage storage and make use of the meeting facilities and business center.

Nearby Attractions and Transportation

Explore Gedung Sate and Museum Geologi, just a short drive away from the hotel. With Husein Sastranegara Airport within a 15-minute drive, Nexa Hotel offers convenience and comfort for your stay.

Ready to experience a blend of convenience and comfort? Book your stay at Nexa Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 379 reviews
Cleanliness: 8.99
Service: 9.96
Location: 10
Room Quality: 9.95
Amenities: 8.99
Value for Money: 9.94
Food and Beverage: 8.99
Overall Experience: 10
A
ARIAN ARIFIN extended_group id
8
2026-04-13 via Nuitee
I
ineta t samosir family_with_children id
9
Liburan pendek yang menyenangkan
Pros:

Free upgrade kamar dari booking.com. Pengalaman yang menyenangkan, hotel ada di tengah kota, dekat kemana-mana, lokasi sangat strategis. Kamar besar dengan fasilitas yg baik. Walaupun tidak baru, hotel tetap terawat.
Semua staff melayani dengan baik dan ramah. Maju terus Mercure

Cons:

Tidak ada

2026-04-09 via Nuitee
S
Siti Rodhiah family_with_children id
10
2026-04-03 via Nuitee
F
Frankyanto family_with_children tn
7
2026-03-30 via Nuitee
N
Nugraha family_with_children id
10
2026-03-29 via Nuitee
B
bidangasetp Business
10
New Experience
Pros:

Great service and nice foods

Yagri

2026-03-27 via Tripadvisor
G
Guntur Martino family_with_children id
8
Pros:

Lokasi, fasilitas

Cons:

Saat rush hours, lobby terlalu ramai, dan tidak di pisah antara yg check-in dengan yg check-out. Utk kedepannya mungkin harus di pisah sehingga tidak terjadi penumpukan antrian yg mw check-in maupun check-out

2026-03-27 via Nuitee
T
Thomas family_with_children gb
9
2026-03-26 via Nuitee
M
Muhammad couple tw
3
Cons:

Saya sudah meminta Hair drier yang bisa dipake sampe hari ke 5, tetapi tidak ada yang memberikan , setiap pagi saya kasih tau recepcionist tp tidak di respond, pelayanannya tidak sekelas hotel bintang 4, percuma bayar mahal kalau hair drier Aja semua rusak, saya ada bukti videonya sudah di up di Google maps

2026-03-25 via Nuitee
H
Hendra Farma family_with_children id
8
2026-03-24 via Nuitee
J
Januar family_with_children id
10
2026-03-23 via Nuitee
K
Kumaira solo_traveller nl
5
2026-03-20 via Nuitee
H
Han Soo solo_traveller jp
8
2026-03-15 via Nuitee
A
Aprilia extended_group id
7
2026-03-02 via Nuitee
3
329NAEEM Solo travel Rangali Island
10
Amazing stay
Pros:

10/10 experience! If you come here, ask for Ibenk. They are professional, energetic, and made our night special. Can’t wait to return!

2026-03-01 via Tripadvisor
H
Hazeem extended_group my
10
2026-02-08 via Nuitee
C
Companion54791652111 Business
10
Good
Pros:

the room is super nice and we got a wonderful city view. maybe the hotel should improve in breakfast menu. thank you mercure nexa

2026-01-29 via Tripadvisor
E
Ekrem Emin family_with_children au
10
2026-01-25 via Nuitee
M
Muhammad Hanafie family_with_children sg
6
Not too bad
Pros:

Nearby to train station

Cons:

Busy traffic

2026-01-25 via Nuitee
A
ADE couple id
10
2026-01-19 via Nuitee