GETS Hotel

Hotels
Independent
7.6 (16 reviews)
Jl. Brigjen Slamet Riadi No. 38, Malang, Jawa Timur, 65119 , Malang , ID

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Fitness facilities
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
None mentioned
Cons:
Limited towel availability
Uncomfortable bed

Categories

Cleanliness
6.5
Some guests mentioned issues with cleanliness, specifically related to towel availability and the hardness of the bed.
Service
5
Service was lacking, as guests were not provided with an additional towel upon request and found the bed uncomfortable.
Location
5
No comments provided on the hotel's location.
Room Quality
5
Guests were dissatisfied with the room quality, particularly the hardness of the bed.
Amenities
5
No comments provided on the amenities.
Value for Money
5
No comments provided on the value for money.
Food and Beverage
5
No comments provided on the food and beverage services.
Overall Experience
5
Overall, guests were dissatisfied with their experience due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 13:49

Property Description

Experience unparalleled comfort at GETS Hotel in the heart of Malang (Klojen), just a stone's throw from key attractions!

Recreational Amenities
Dive into relaxation at our stunning outdoor pool or maintain your fitness routine with our 24-hour fitness center. The perfect blend of leisure and well-being awaits you!

Gastronomic Delights
Treat your taste buds at Fenix, our international cuisine restaurant, or enjoy a casual bite at the coffee shop/café. With 24-hour room service at your disposal, culinary satisfaction is just a call away.

Comfort and Convenience
Unwind in our air-conditioned rooms featuring refrigerators and LED televisions. Stay connected with complimentary Wi-Fi and enjoy the comfort of private bathrooms equipped with essential amenities for a delightful stay.

Book your unforgettable experience at GETS Hotel today!

Important information:

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 16 reviews
Cleanliness: 6.5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
V
Verified traveler
4
Pros:

Douche is koud. Ee waren 2 handdoeken in de badkamer. Gevraagd om een 3e, deze werd niet gegeven. Bed is hard.

2025-05-21 via Nuitee
M
Melany
10
Pros:

Lovely staff, clean.

2024-08-27 via Nuitee
J
Jack
8
Pros:

Excellent pricing, location and adequate accomodations

2024-08-23 via Nuitee
R
Rizqa Noor
10
Nyaman dan berkesan
Pros:

Hotel dgn atmosphere kota malang yg sejuk.. Kamar cukup luas, dgn balkon view kota dan pool kolam renang

2019-02-08 via Nuitee
B
Bernd
8
Pros:

Good choice in Malang. Friendly stuff, good breakfast, nearby to city-center, station, restaurants (indonesian and western)

2018-10-17 via Nuitee
A
Arif
8
Pros:

nice

2018-08-13 via Nuitee
C
Cyril
8
Pros:

It was satisfactory for tree price paid

2018-07-27 via Nuitee
T
There
6
Gets Hotel Malang
Pros:

Gets Hotel is...... The Simply Hotel... Get success for the future...

2018-04-27 via Nuitee
E
ekasmara
6
Pelsyanan Antrian
Pros:

1. Front desk tdk aware thd siapa tamu yg sdh
lbh dulu hadir (menunggu dilayani)
2. Tidak tersedia ruang breakfast dan tdk ada
staf yg mengatur antrian, shg ketika sy sdh
memilih meja bahkan dipilihkan oleh staf,
kmd sy tinggal utk mengambil makanan,
meja tsb dipakai tamu lain ..

2018-01-05 via Nuitee
W
Willy
4
New but not well maintained
Pros:

First room, ac remote not working. Move to other room, bathroom looks very dirty, rusty and moldy. Bathroom towel looks dirty and old. Will never come back

2017-12-17 via Nuitee
E
Esther
8
Fine hotel
Pros:

It's a fine hotel. Can't complain about anything and also can't say anything was extraodinarily good. The only thing that was a little limited was the breakfast. It seemed good for Indonesian people, but for those looking for a more western breakfast there's not much more than toast and jam or milk and cereal. However, we were asked every morning whether we wanted an omelette (and if we wanted scrambled or fried eggs, that was also possible), so it was enough for us. But if you're really looking for a big western breakfast I would recommend searching for a different hotel.

2017-07-30 via Nuitee
V
Verified traveler
8
Gutes Hotel mit sehr gutem Service
Pros:

Das Hotel befindet sich an einer relativ viel befahrenen Straße. Allerdings bekommt man davon nicht wirklich viel mit. Das Frühstück ist super und von der Auswahl ausreichend. Die Zimmer sind zwar nicht mehr auf dem aller neusten Stand aber trotzdem gepflegt, sauber und bieten ales was man benötigt.

2017-03-10 via Nuitee
P
Pramana
6
Hotel yang nyaman, banyak tempat makan disekitar
Pros:

+ Lokasi strategis, dekat tempat makan. Sarapan lumayan

- Kebersihan kamar kurang, handuk tidak diganti setiap hari

2016-11-23 via Nuitee
R
Rini J
10
Wifi
Pros:

Nice and clean hotel. The food was ok but wifi connection was good. Will come back to this hotel for our next trip for sure.

2016-07-08 via Nuitee
D
Dwi Heru
8
Menginap di Hotel Gets
Pros:

Hotel relatif baru,Semua sdh Ok kecuali harga yang relatif mirip dengan bintang 4 dan juga area parkir yang kecil juga jalan yang satu arah.

2016-04-21 via Nuitee
A
aisyah
6
Need more improvement
Pros:

Room Airconditioning is not cold for the entire stay. At breakfast, table setting is not set only empty table. Food variation is very limited and the food has too much of pepper.

2016-03-17 via Nuitee