Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for money
Delicious breakfast
Cons:
Cleanliness issues
Unprofessional service
No washcloths provided

Categories

Cleanliness
6.48
Several reviews indicated issues with cleanliness, including dirty bathrooms and a musty smell.
Service
8.45
Positive comments highlighted friendly and helpful staff.
Location
8.49
Guests appreciated the hotel's proximity to shops and attractions.
Room Quality
7.44
Rooms were noted as spacious, but issues with air conditioning and sub-standard room offerings affected the rating.
Amenities
6.97
Certain amenities like the breakfast and room provisions were mentioned positively, though improvements were suggested.
Value for Money
7.43
Some guests noted it was good value, although issues with service and cleanliness affected perceptions.
Food and Beverage
7.98
Breakfast received positive comments, though some suggested improving the menu variety.
Overall Experience
7.55
Despite mixed reviews, the overall sentiment leaned towards a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:36

Property Description

Luxurious 4-Star Stay with Exceptional Amenities
Metro Hotel Couva offers an upscale experience with an outdoor pool, shared lounge, and a bar. The concierge service, luggage storage, and currency exchange ensure a hassle-free stay.

Modern Comforts and Convenience
Indulge in air-conditioned rooms equipped with essential amenities like a desk, kettle, and flat-screen TV. Each room features a private bathroom and cozy bed linens for a restful night's sleep.

Convenient Facilities and Services
Enjoy complimentary private parking, a business center, and a 24-hour front desk for your convenience. Additionally, take advantage of the paid airport shuttle service to Piarco Airport, located just 30 km away.

Book now for an unforgettable stay at Metro Hotel Couva!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 12 years old stay for US$35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 475 reviews
Cleanliness: 6.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
S
Shaffie • solo_traveller • tt
6
2026-02-12 • via Nuitee
P
Patricia • family_with_children • ca
2
2026-02-10 • via Nuitee
H
Hazrah • family_with_children • us
10
Pros:

The hotel was clean the staff member was friendly and they cater to your every need

Cons:

The television service was always having signal problem

2026-01-30 • via Nuitee
B
Bernard • family_with_children • gb
7
Pros:

The disco and bar

Cons:

The staff

2026-01-28 • via Nuitee
T
Thomika • extended_group • kn
8
2026-01-20 • via Nuitee
T
Tonesia • solo_traveller • tt
8
It was good could be improved.
Pros:

The staff were very hospitable. Breakfast always on time and very well done. The hotel room was very spacious and lovely. The decor in the lobby was beautiful.

Cons:

The air conditioning in the room, was too big and way too noisy when turned on. Bath mats or maybe disposable slippers are needed to use in the shower. You should also try implementing a Netflix account for the TV. Better lighting is needed preferably around the mirrors for taking pictures.

2026-01-20 • via Nuitee
P
Purnima • family_with_children • tt
9
Good location, excellent cost
Pros:

The staff were very friendly and accommodating

Cons:

The rooms were a bit hot due to the AC being on the floor, and not able to move the cool air around the room

2026-01-19 • via Nuitee
C
Chanice • couple • tt
9
2026-01-19 • via Nuitee
K
Kyle • couple • tt
10
2026-01-19 • via Nuitee
J
Jones • couple • us
1
TERRIBLE NOT PROFESSIONAL NOT CONSIDERED VERY UNHAPPY AND IT'S NOT WORTH THE MONEY NOT A WONDERFUL E
Pros:

Nothing about.... Bal was the worst she's not friendly lack of communication..... they DON'T provide wash towels..... what kind of a hotel does that !!!!!!!! They don't account for or show you paid in full for your stay..... Reah is the ONLY one I like at your hotel she is polite friendly and professional.....NOTHING works in this hotel, the TV, the phone tape over the peep whole 🤦‍♀️and people comes in your room not invite unlock the door snd come in while you are in the room and it's not housekeeping members of the staff .....WILL NEVER IN LIVE STAY AT YOU HOTEL AGAIN AND WON'T RECOMMEND ANYONE TO STAY THEIR AS WELL ‼️‼️‼️‼️‼️

Cons:

NOTHING

2026-01-19 • via Nuitee
J
JOY • couple • tt
7
2026-01-15 • via Nuitee
A
Alleyne • couple • bb
9
Pros:

Amazing staff

2026-01-07 • via Nuitee
G
Glyne • family_with_children • us
7
2025-12-22 • via Nuitee
M
Marcus • family_with_children • vc
8
It was a pleasant experience and I would stay there again next December.
Pros:

The location was ideal and the breakfast was great but needed to be changed rather than the same every morning.

Cons:

There was a water leak in the bathroom roof which was reported to the front desk guy at the time but seem like nothings was done. The room we stayed in had a mold smell and there were visible signs of mold. A bit more emphasis on detail cleaning would have helped a lot.

2025-12-16 • via Nuitee
S
Simran • solo_traveller • jm
10
This hotel is comfortable, has great customer service and is ideally situated close to the aquatic center.
Pros:

The location to the aquatic center was ideal

Cons:

Service, food and location was excellent. The hotel staff were always so friendly and helpful either any request. I was even guided to find souvenirs. I had a great experience and look forward to rebooking at our next competition.

2025-12-15 • via Nuitee
A
Alicia • solo_traveller • us
2
Very disappointed
Pros:

The rooms were big

Cons:

Unprofessional, not enough towels in room and no washcloths

2025-11-15 • via Nuitee
K
King • family_with_children • tt
7
2025-11-12 • via Nuitee
P
Philip • family_with_children • dk
8
2025-11-09 • via Nuitee
R
Ruby • solo_traveller • gb
8
Pros:

Service wascgreat

2025-11-01 • via Nuitee
R
Ruby • solo_traveller • gb
8
2025-10-30 • via Nuitee