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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Airport drop off
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Airport pick up
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Luxurious 4-Star Stay with Exceptional Amenities
Metro Hotel Couva offers an upscale experience with an outdoor pool, shared lounge, and a bar. The concierge service, luggage storage, and currency exchange ensure a hassle-free stay.
Modern Comforts and Convenience
Indulge in air-conditioned rooms equipped with essential amenities like a desk, kettle, and flat-screen TV. Each room features a private bathroom and cozy bed linens for a restful night's sleep.
Convenient Facilities and Services
Enjoy complimentary private parking, a business center, and a 24-hour front desk for your convenience. Additionally, take advantage of the paid airport shuttle service to Piarco Airport, located just 30 km away.
Book now for an unforgettable stay at Metro Hotel Couva!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
You rippedme off
Breakfast was good
All was good
The room was clean and it felt very comfortable
The music at the back, it was borderline unbearable to get any sleep.
Excellent hotel for the price and Excellent local breakfast.
There wasn't anything I didn't like.
As always , staff is wonderful
Room is always a bit hot as the location of the AC is on the ground snd the room takes too long to cool. Cleaning staff turns off the AC , which I understand is good for conserving energy but in this extreme heat, maybe a fan in the rooms would help as well.
The rooms were clean and comfortable. Great location within walking distance of basic facilities. Staff were courteous. Breakfast was great.
Pool was too far away.
Needed hand towels.
Its proximity to the Aquatic Centre & Friendly staff
Dear Management Team,
I am writing to formally lodge a serious complaint regarding a severe breach of privacy, safety, and security that occurred during my stay at your establishment. Upon checking in, we noticed the air conditioning unit was not functioning optimally. While we chose not to report it immediately to avoid disruption, the events of the following morning transformed this minor inconvenience into a deeply distressing and unacceptable security failure.
The next morning, while my partner and I were in bed completely unclothed, two male staff members opened our room door using a keycard. They did not knock, ring the bell, or announce themselves in any way before entering. This sudden, unauthorized entry caused an immediate state of panic. Given the complete lack of warning, my immediate instinct was to prepare to physically defend myself and my partner from intruders. Fortunately, after I shouted to demand who they were, they quickly closed the door. Upon confronting the staff members through the door, they informed me they had come to replace the AC unit and claimed the front desk had not notified them that the room was occupied. I immediately contacted the front desk to rectify the situation. The agent on duty admitted to a major administrative oversight: the front desk database.
I loved the updated restrooms and the tiki bar located behind the property was very nice!! The breakfast was great I just wish it was a tad warmer.
They have the AC turned off when you check in and it takes quite a while to cool your room off.
The location
The microwave
The refrigerator
The hot water thee can
The rooms can receive a touch up to make them more beautiful. On one side is a Bar-dancing, on weekends the extreme loud noise can be heard in the rooms on that side. The door opens with a card, it does not always work. When I did the booking I asked for a quiet room away from the bar. I received an email from Metro Hotel that it would be arranged. Upon arrival it was not arranged. I had to change rooms.
Quiet
Repetive breakfast options
The close proximity to the shops
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