City of Springs Hotel

Staff are all good but sometimes I don’t like an ant

breakfast serving take so long and food variety in the menu is not available in the kitchen

Staff are friendly and courteous. Need lots of renovations especially the wash room such as changing the toilet bowl, faucet leaking, change flooring . Light in the powder area not working and need to clean the air conditioner are they are so dusty and noisy.

The staff are courteous and very helpful. The breakfast is delicious. The room is good, but there are no toiletries. You have to buy then in the lobby. There is no drinking water available inside the room. You have to bring your pitcher down and ask one of the staff to bring you drinking water from their cafeteria.

Average hotel. It’s good to stay for overnight. Long-term stay might be difficult because they only offer basic amenities. Only one free towel provided for each customer. 400 pesos charge for extra towel request. The bathroom faucet below the shower head is the only one that has hot water. Room with kitchenette needs renovation. Only the main pool was open because there were only few people booked on that day. Love the breakfast. Very nice and friendly staffs.

The place was very relaxing. The staff were accommodating and friendly. The rooms were updated. It was very convenient to have the indoor pool in the room. Overall rating exceeds my expectation. The only place in Los Banos that had indoor pool option. It was well worth it. Just wish the site will update City of Springs availability. It kept showing sold out/no more available rooms but there were a lot of available rooms for travellers to try. Give the hotel credit for exceeding customer expectations. I wish I can do more do help drive people to check out this lovely place.

The property is clean and the staff are very accommodating. There are just areas that are already old and needs to be renovated. The price is just right for the available packages and amenities. There is just limited parking slot.

Service was great. The facility is old and could use some ipdating , but the rooms were clean and the hot pool was very well maintained. Breakfast in the morning was included and good. Nice for the price.

It's a nice hotel and the young girls at the reception are very polite and helpful.

Spent my pre bday celeb with my family.
since napaka aga namin for check in we decided to swim muna while waiting for early check in. Okey naman ung place but ung kiddie pool my mga bugs dami kagat ng husband ko siguro galing sa mga plants. Our room was big enough for 4. Indoor pool inde maxado na enjoy kasi hot spring nga ang tagal mg cool down ng water nag dradrain pa ewan sira ata ung drainage. Eat dinner wow ang mahal..
Sa staff okey naman need lng ng improvement sa facilities and rates

, There is no Wi-Fi in the rooms
Jacuzzi in the room is only for one hour

Good for family reunions, it feels like you're in a private pool. The standard room cost only 1,500 pesos and check out time is 12 noon. Water in the pool is clean and warm. You are allowed to bring your own food and beverages inside. Ordering food takes time because the food is cooked in Splash Mountain Resort (same management) and will be delivered after 40mins to 1 hour. Cottages cost 700 pesos with 10 chairs available.
Nice place to relax.

Near the lake and the is nice.
The only setback is no WiFi.

Bathroom screen window has hole that insects comes thru being attracted to the bathroom light

I’ve been here before but I can’t find their contact info. Is there any cellphone number available to call to contact the resort?
If anyone can post their number I’d very much appreciate it so I can book the room with the pool inside again for my birthday weekend!

City of Springs may not be a new property but it still wows. Be sure to get the room with the biggest indoor pool. We had it filled at night, and the water is naturally warm. Even in the morning when we woke up and the aircon was open the whole night, the water is still nice and warm.

There is also a bigger pool outside, and the good thing is it is also natural hot spring water, not chlorinated,and changed regularly.

For the price, we left feeling we found a steal. We chose the lakeside room with the inside pool where hot spring water was pumped in. It is a relief to not smell like chlorine from the day long pool sessions.

We took a bus from Manila and we walked an easy 50 meters from the highway to the gate.

Ideal for families and groups, this resort also has meeting rooms.

Service was fine, the hotel staff was filled with smiles. The drawback is the restaurant. However there is a food option walking distance from the gate that

At first glance this hotel looked ideal and at a very fair price. The pool with its hot springs water supply was excellent. The main room looked decent enough with seating and double bed. It the bathroom was a different story with what looked like bird droppings on the top of the tiling next to the screen mesh at the window. The curtain had mouldy bits on it and the shower area looked like it hadn't been cleaned thoroughly for a while.
The balcony overlooked Laguna Lake and the view was really nice. There was a table and two chairs.. Unfortunately cigarette butts from the previous tenant had not been picked up and the flooring swept. Another disgrace was the air con socket that was hanging loose.

Went to stay there on 28/12/2017. check in early for 1 family room room and charge us for 2 night. Which is standard operating procedure. The other family room we waited until the normal 2 oclk check in. the following morning we ask for breakfast . the reception lady said not included since we booked direct to them. If we booked in expedia it is same price but with breakfast included. we have been staying in this hotel nearly almost every year and first time we did not have a breakfast. we pay for 3 nights stay.. not coming back anymore...

On the good side the staff at this hotel were outstanding. They were kind, attentive, and extremely professional. The food was above average.
On the negative side the hotel, while in a good location lakeside, is a dump. It hasn't been updated since the 1970's. The shower was regularly without pressure (for several of our rooms), the toilets didn't flush and weren't repaired despite two requests, the beds were like planks of wood, and the lighting was totally inadequate for anyone but a mole. There are much better choices in Los Banos.