Inglewood House and Spa

Large excessive speed slalom kerbs in drive that risk kerbing wheels however carefully you drive.
Our room itself was lacking in both comfort and presentation. A small standalone fridge positioned beside the wardrobe was unattractive, noisy, and poorly stocked, containing only two bottles of water. While the en-suite bathroom was spacious, it surprisingly had no bath. We had to request additional small towels and bathrobes, and the bathroom itself was poorly equipped, with only one hook, no toilet brush, and a non-functioning extraction fan. The shower pressure was also very poor. Although the beds were comfortable and the sheets clean, there was no evening turndown service.

The room was entirely devoid of character or thoughtful interior design. Despite ample wall space, there was only one small picture, leaving the room feeling stark and unfinished.

The hotel’s communal areas and dining experience were equally underwhelming. The bar area was small, and the restaurant lacked atmosphere due to overly bright lighting. The food was, at best, adequate. The fish and burger were overcooked, and the tagine was under-spiced. Breakfast was particularly disappointing, with sausages that appeared to be of very low quality and no beans offered with the full Scottish breakfast.

While the staff were generally friendly and helpful, they appeared young and inexperienced. For example, when being shown to our table, we were simply pointed in its direction rather than properly escorted. Additionally, the dining chairs were extremely uncomfortable, as both the webbing and cushions had failed, leaving guests effectively sitting on the frame.

Housekeeping standards were also unacceptable. After returning from a day out, we found our room had not been serviced—dirty glasses remained, the bed was unmade, and towels were unchanged. When we raised this with reception, we were told we should have placed a sign on the door requesting service. However, no such sign was present in the room

Nothing

Nothing

I was only there for 1 night sadly

Nous avons réservé un chalet. le lit est horrible (fin et on sent les ressorts). Quand j'ai demandé à changer de chambre (en rajoutant évidemment) on m'a dit que ce n'était pas possible alors qu'il y avait des chambres dispo sur booking. Il n'y a pas de wifi dans les chalets et c'était bruyant (il y avait un mariage, etc). Le confort, qualité de service ne correspond pas à un 4*. C'est une arnaque, il y a d'autres établissements bien mieux

Nothing - had a great stay.

Nothing

I didn't like being charged extra money upon arrival. I paid for the room on the app, so why do I have to pay to confirm my details?

Uncomfortable mattress coule be doing with replacing and Spiders in the bed and between towels

The path to the lodges could be better lit T night time

The spa was not what i was expecting. No pool, or even plunge type pool. its 'higeldy pigeldy' in how its set up that you cant go from one room (sauna) to relaxation room without having to go through the cafe, where you have to have your robes back on again. The hot tubs are outside, again, having to put robes back on and off each time. The one we went in, hardly had any heat in it, so you didn't feel relaxed and stay in it for the length of time we would have liked, and were out within 5 mins.
When we were first shown around, and the lady opened the door to the steam/sauna room, it reeked of a damp stale (body odor) type smell, it was disgusting. Only when my partner complained, to reception, was it looked at and they made efforts to clean it up and make it smell fresher.
There are 2 x lovely coal/log fires in the main reception room, and the dinning room. neither could get up and running holding any heat in them at all which would have been lovely. Not sure the reason, but the staff could just not get them going which was very disappointing.